OnePlus India Complaints & Reviews

I got a green line in the display of my oneplus 8 pro after software update. I enquired with the service centre and they told I need to pay for screen replacement. There is no physical damage caused by me, the display went bad only after sodtware update, which I got to know happened to so may other oneplus users. Therefore my replacement should be free, which the company refused. I am disappointed at the service I received. Kindly I request...

This is one of the biggest scam done by oneplus. Due to their software, our hardware got affected and they are giving some crappy reasons about their policies and won't rectify our problems. How can we spend 16k for display for the mistake wat they did? This should be taken immediate action and all the one plus should be repaired for free of cost who are all facing this issue...

Dear sir
I request to all of you. my phone speaker is failure.my device is to the give nearest service center on[protected], on 11: 27:14 . Refrence I'd :-IN08111X[protected]
Mobile no:- [protected]
E-mail I'd :- [protected]@gmail.com

Service center address:- Haridwar

And this process is very long period of time.

So please humbly request you to, my phone is fast repairing...

I have updated my oneplus 8 mobile to Android 13 recomended by oneplus. after the updation a slight line appeared on my screen and it suddenly got worse and my display damaged completely. i've contacted customer care and they told me if i send my phone to oneplus service center they will repair it for free even the phone is out of limited warranty (which my device is) and is free of physical damage. so i sent my phone to oneplus service center...

Literally rejected my warrenty . Right ear piece not working. They show me a invisible scratches and rejected my warrenty. Disappointed. Don't make us fool...

I bought OnePlus buds pro on Amazon by April 2022. Recently my buds pro right ear piece not working properly. Battery drained soon and mic not working.
I went to authorised service centre Madurai today. They received my product. Later they told warranty replacement not available due minior scratches. There is no visible dent or scratches.
I am really disappointed with the after sales service and customer support.
Need...

I First complaint in Dec 28th but cancelled in our one plus team and I second time complaint raised January 1st & my TV is picked up in January 7th TV replacement coupon is not received my complaint is not completed oneplus tv company is already past 21 day please resolve my shortly...

I bought the OnePlus Buds Z and after one year it's totally non repairable and when asked to got it repair they ask to throw the product away. It's totally unacceptable....

Bought oneplus 10R mobile at sangeetha mobiles on 07/01/2023. After a day o[censored]se the mobile restarts automatically. hand overded at oneplus store on 10/01/2023. They said this mobile has an issue at the time of manufacture we will replace it with in 3 days. upto now i.e., 10/01/2023 they didint replace it. please slove my problem as early as possible....

Worst quality phone
Worthless
Cheap Quality
3rd class service from Service Center
30000 Rs phone one handed any very less use still phone display has been stopped working diagnosis done told that it has happened due to liquid damage and because of pressure on phone I would like to know what kind of pressure first time I thought might be something has happened same I thought to change display many of my colleague...

In the month of October 2022, I received a notification regarding system update on my phone which is very usual.
Therefore I updated my phone on that day like I always did assuming that the phone will get optimized thereafter. But surprisingly, as soon as I switched on my mobile phone after the update was done successfully, there was a vertical green ledger line visible on the screen of my phone which never appeared before, except...

In the month of October 2022, I received a notification regarding system update on my phone which is very usual.
Therefore I updated my phone on that day like i always did assuming that the phone will get optimized thereafter. But surprisingly, as soon as I switched on my mobile phone after the update was done successfully, there was a vertical green ledger line visible on the screen of my phone which never appeared before, except...

I am using one plus 8T from 2.5 past years. I am seeing vertical green line issue
from 08/01/2023. My mobile is not dropped not fell in water and no physical
damage as such. I have visited to one plus services center in seawood grand central mall
but No buddy help out me And asked me to go to consumer court...

My OnePlus 8T is having green and pink line issues after upgradation to oxygen OS 12. There is no physical damage as per service center in Navi Mumbai still I was asked to pay hefty amount to change the display. My question is when we buy such an expensive phone why would we use it carelessly?! It is not under warranty but problem arised only after upgrading. OnePlus is a good brand and they should look into this matter properly. I would...

Dear Sir/Ma'am,

I am Raj Sanghvi, i am the very early buyer of Oneplus 8T and had bought the phone during its launch in October 2020.
But suddenly after new firmware upgrade there is 1 vertical green line which has started appearing on the display. On complaining it to customer care, i have been told the this issue have been been by many users and free replacement of display will be provided but here in Mumbai Service...

I purchased a oneplus TV 32Y1 on 2 january 2022 after 10 month on 16 october 2022 TV was unable to ON then i lodged a complain to oneplus after 48 hour a service engineer came and checked the TV he said to me that TV's mother board is damage when motherboard is available i replaced it. then it take 2 month inspite of demage part is not available. so we decided to replace TV from The voucher. On 14 December 2022 TV was picked up and till now...

Oneplus devices are getting affected by the green line issue and the company had provided guidelines to the service center to replace screens within 2 Years of age. Those exceeding this guideline have to pay a hectic fee to replace screens.

The green line issue in Oneplus is a common issue and a large number o[censored]sers are getting affected by it. Still, the company asks users to pay and replace the screen. It's a kind of scam...

I am using one plus 8T from past 2.3 years. I am seeing vertical green line issue from 07/01/2023. My mobile is not dropped not fell in water and no physical damage as such. I have contacted customer care but they are not helping. This is the issue because of their update of OS 13. Though this is their fault, one plus team is asking us to pay 14000 for changing the display. If it is my fault I should bare that. If it because of their issue...

Hi, This complaint is for the Denial of free service to fix the green line in OnePlus 8t display.

Company told my mobile should be within 2 years old to fix it free of cost.

Why i should pay money for the issue caused by your company software which is intentionally sent to customer even though company aware there are issues in software which cause hardware failure?

Many customers mobile got display...

After the lastest os updated from OnePlus I am facing the green line issue on display and booker a repair from one plus and people from OnePlus asking money to fix the issue since the device is out of warranty but almost all the one Plus 8 users facing the issue because of the latest update and OnePlus should replace the screen for free of cost because 15k is quite expensive amount. And some of the users from different forums claiming that...