OnePlus India Complaints & Reviews

My C type cable is not working and I contacted customer care of one plus. I was advised to buy from Amazon. I bought it and it turned out to be fake one, I returned. I again contacted OnePlus customer care and they advised 12 sellers on Amazon who are selling genuine one plus cables. I again went to Amazon and none of these sellers are selling cables. I again contacted OnePlus customer care and they advised currently cables are not available...

I have one plus one phone and still have the warranty . It's been more than a month now since i have this problem and it hasn't been resolved yet by the service centre at Ludhiana.

Earlier I had to get screen and speakers replaced due to dysfunctioning. I guess my phone set is a faulty one. I don't expect a phone to have so many issues within a year. Seriously disappointed...

After one recent system update, my phone has started having problems :
1. Frequent battery discharge (Wifi / 3g)
2. Even after putting on charging, battery only discharge instead of charging.
3. Phone gets hang sometimes.

I am very much fed up with these major problems, after this recent update only i am facing issues with my phone, i want one plus one to repair the problem as it is software related issue...

I bought oneplus 3 phone 10 days back and 2 times i have taken this to service center. One of the worst phone i have ever seen/used.
You give notification to update the software and after updating volume of phone dies.
You give 6gb ram, after every 15 min it hangs and gives notification oneplus launcher isn't responding.
While i am working on phone something important, suddenly the phone switches off and doesn't respond...

Hey guys,
I'm writing this thread with great regret. Firstly i really love my oneplus one. Have been using it since a long time. Don't fine any mobile better for me till date.In between i tried switching to note 4, oneplus 2, s5 mini, iphone 6 plus. & redmi note 3 32gb. I couldn't find any device better. Now i need to come to the point of writing this thread. I want to make people aware regarding the terrible service provided by oneplus....

Ref: - oneplus imei [protected] (replaced with [protected])
Service job nos srrg[protected], srrg[protected],
Srrg[protected], srrg[protected], srrg[protected]

Sub: - the worst phone and service, phone not functioning since oct 2015

With great anticipation i bought this phone in march 2015, assuming and hoping for a good experience. little was i to know my agony would start 6 months...

I purchased one plus x mobile by amazon. Put my phone in my pocket and due to minor jerk my glass was broken. For inr 17, 000 priced phone - this is either a testament of cheap quality of phone or defective piece being sold to customers or it might be your design strategy to make money out of it, because the cost of replacing the glass will cost me more than inr 7500. (One plus service station cost). I go through your forum, consumer complaints...

On 14th jan, i have purchased oneplus2 mobile from amazon.In. There was a major resound issue with the mobile and it gets heated up for no reason. I've taken this issue to the service centre here at secunderbad. After going to the service centre for several times, they have replaced the mainboard twice, small pcba and front cover assembly which dint solve the problem at all, there was still resound coming to the other person on call. With...

Hi. I bought a OnePlus one some days back from Amazon. The phone works great but with one problem. It keeps rebooting on it's own. Even when I am listening to songs or playing a game, my phone does the same. And this causes a lot of loss of data for me. I see that many people are facing the same problem. Please provide a solution as to what I can do to stop my OPO to reboot on it's own....

I got OnePlus3 handset on June 24. Since day 1 everyone to whom i am calling complaining that there is huge disturbance & continuos beep sound. I ignored in the begining but when everyone started saying I checked myself & found there is a huge disturbing sound on call.

I wrote to Oneplus support team & informed about the issue. Till date I have done all the things they told but probplem still there.

I asked for...

Please note, in less than 2 weeks of installation and phone usage, one plus 3 phone bought from amazon (see invoice attached) has had severe damage to its display by just slip of the hand on carpeted office floor (soft surface). please refer to attached picture

for INR 28, 000 priced phone - this is either a testament of cheap quality of phone or defective piece being sold to customers

kindly refund the entire...

ONEPLUS one 4G sim card does not detect even their care centre in Mapusa Goa is unable to help and resolve this problem with my phone I tried to call their help centre several times even they have not returned with proper solution so far hope this problem will resolved at soonest or company can get replaced with new cell for me with test 4 G sim card is detecting in the same....

I have a purchased OnePlus One mobile from Amazon India on Nov 6th 2015. Phone had issues from the day of purchase. Initially loudspeaker was not working. Complained to Amazon and device was replaced.

After 3 months o[censored]sage, the display screen was not working properly.Would like to explain in detail about the issue I'm facing now. Service center has replaced the display after receiving the phone, it's not detecting the sim...

I had gone to V.V puram service center in bangalore for a display problem in One plus, i had such a horrible experience. I have visited more than 6 times to the store an they haven't solved my problem yet. they removed the data even after asking them 3 times whether we need to take the back up. coordinator Asha over there didn't communicate to the technical person. Whhen they changed the display, i had no data in my phone and the battery...

I had bought the one plus two thinking that it is a good phone. However within 6 months o[censored]sing the phone I am facing issues of latency and UI not responding, The screen would go blank and would not come alive for hours. The battery would not charge and the phone would give a message saying replace charger. When I took it to the service center they simply formatted and gave back my phone. They said the charger was working fine. I realized...

My one plus 2 phone was working alright before 2 days, but when i updated this to new version 6.1, my phone was working stop, touch is not responding, but home button and back button are working fine but touch screen isn't working ... i format and reboot my phn many times but it's not working ... in starting after format it's working bt after some time again not working... please help me in this issue......

From last 2 days this issue has occurred in my 1 plus 2 phone. When I am typing msgs. in what's app or normal msg. suddenly the screen zooms in and whatever I am typing at that moment stops getting registered. For example. If I am typing 'A' some other alphabet is getting typed. This mostly happens when my typing speed is fast. This is extremely frustrating. I bought this phone with lot of expectations. Expecting a quick revert......

OnePlus one, Cellphone is not connecting to the cellphone tower.

1. Cellphone all of a sudden stopped working (it was not connected to network), raised a complaint Complaint No 265076
2. I am asked to flash the cellphone, I do that around 7-8 hours wasted in calling and doing the steps I am told to do.
3. The customer service asks me to replace SIM's do that, it's not working for any SIM.
4. Raise another...

Hi friends and oneplus. I had submitted my two months old oneplus 2, in service centre for fingerprint scanner issue and now they are returning my cell in a broken condition. The whole body is completely bend and they are blaming on me you have submitted the phone in the same condition when i called the customer care and told about this issue they kept dragging me from last two months and now they are telling we cannot help you take your...

Pranav shetty
[protected]@yahoo.com
No:srrg[protected]

Dear sir/ madam,

Ref: defected piece of oneplus 2

On 9th december 2015 i bought an oneplus 2 sandstone black 64gb mobile phone from amazon. In feb 2016 have discovered that the phone has the fingerprint scanner problem

And i had been to the nearby service center in sakinaka and handed over the mobile...