OnePlus India Complaints & Reviews

Sir,
I had purchased a one plus two mobile on 18/8/2015.
Within 4 months, the charger stopped working. I contacted the service centre in Bangalore and after one month of begging, they replaced my charger in January 2016.
Now within 3 months of replacement, this charger stopped working again.
The service centre in Delhi is refusing to give me a replacement since 6 months warranty is over.
However that 6...

I ordered oneplusx from amazon.in on monday 11/4/16 and it was delivered on wednesday 13/4/16 two days it worked well but on third i.e saturday 16/4/16 it was working well till the evening but when i opened the lock it got hang and i was unable to unlock the phone and automatically it got restarted and while rebooting it was written optimising apps. So what should i do now ?...

I own a oneplus one. And lately I've been facing issues with this phone. I can't see my new media in any app. That is new photos aren't visible in cynogen gallery or in any other gallery app. I can't find my music in play music or any other music app. And my phone slows down a lot. Basically lags a lot these days. Can you please tell me what could be don't to solve these issues?...

It's been more than a month since I started using Oneplus 2 as my daily driver and below are issues that are keep occurring:
Random freeze & reboot while playing games, typing message, scrolling web.
Some apps just do not open
UC Browser crashes every once in a while
Some times whole screen goes black. & lines on screen like..screen glitches
Some times after reboot phone stuck on android is starting..br...

Hi,

With soaked eyes I am writing this. I never thought of ever complaining about one plus but I guess that was my over trust in your brand. At one time I was thinking that it will surpass i-phone in terms of specifications, brand name and customer satisfaction but all my dreams came crashing on me. After using it for around 8 months, now I have come to my senses and have realised that this phone is not a real competition...

Hi i am a victim for one plus one mobile case id (230410), i have purchased this mobile through amazon.In on 20th jan 2015, it was good until december 2015, then it started giving me problems especially the mic, i have submitted my mobile in the indranagar branch (Hcl touch), they said if there is a software problem, we would fix and give the mobile in a day's time, i got my phone back on the next day saying the phone is fixed
br...

Hi,
This is rajesh kumar from banaglore.
I purchased one plus power bank on dec 2015 and after 1 month it was not providing proper backup so i gave my power bank to oneplus bangalore vv puram service centre for replacement on 20/02/2016 as it was under warranty. They said you will get the replacement in 10 days but now after 40 days also i have not received my replacement of power bank . They are just keep on telling you will...

ONE PLUS TWO phone faulty and camera being blur and flash could not be filled so i have returned the phone back to quikr.com they have told that they are going to replace the phone within two weeks but the phone is not yet replaced please look into the matter urgently order id 10108815 phone no [protected]...

My phone is good in performance... The only problem is it reboots frequently while calls come... It is just 4 months old... I am really disappointed and need a solution......

I have a OnePlus One device purchased on 14th April 2015.
I have submitted the device at their andheri service center a month ago.
The service center asked me to pay for the replacement of motherboard because of which I called up the service center and my case had been escalated.
Mr Khan from their escalation team was supposed to call me. Every time I call the helpline they tell me that Mr Khan would call me in 24 hrs...

Hello Everyone,
My Oneplus one phone was suddenly gone OFF and it was not getting ON, when connected to charge it was showing a blue screen showing as if its charging, but it remains in the same state for hours. then I went a B2X Abids, Hyderabad service center which is list in oneplus website as authorized service center. they took 3days to trace the problem and then they created Job sheet (here I need to add one more thing after...

Getting too much heat my oneplus X mobile, Even though am not playing any games, just am browsing and watching videos that to not continuously...

Sir i have bought the one plus 2 mobile in early of its release, but after a few days i noticed that the display and camera is low and different from other one plus 2 mobile, so i have consulted the service center and they have reinstalled or flashed the sofware and said it will be alright but the problem is not yet solved wen i ask the customer care they are saying to consult service center again, how could i get a solution to my problem...

One plus closed their service centre in my city and i am having problem with my device please help me its totally unfair...

The mobile started giving trouble from the begining. I failed to return during the return period. I contacted the support. They tried for two weeks and informed me to approach service centre at chennai ( 650 km away) now the mobile lying with service centre. Amazon- the seller did not mentioned iem and sr no in the invoice. Service centre informed that warranty is not applicable since the iem and serial no not printed in the invoice. A great...

I had some problem in my one plus two phone, I got it resolved at HCL touch service centre which is authorised by one plus .In one hour Touch Id and Home button stopped working, I submited my device again at that service centre .They Took more then 1 and half month but failed to resolve issue now I shifted my phone to B2X service centre which is authorised by one plus but they havent started working on my phone beacuse HCL service centre...

My name is Aman Ansari i've given my phone for repair to one plus india customer service centre in janakpure district centre which is at G-5 (ii)A, shop no.5/126, 5/127 janak place district centre, Janakpure New delhi cust. care no.[protected] and my jobsheet no. is :JS[protected] date was 2nd nov, 2015 at 15:56:52 i submitted my phone according to the job sheet which i have'nt got back as if yet the problem was told software update and...

I bought my oneplus one in June..had network issues and unresponsive touchscreen...on the 11th day of buying the phone I went to the service center in Nehru place Delhi...i was told the sim card golden pin was damaged and it is not covered under warranty..I have to replace the motherboard with wud cost me 18k..since then I'm just using the phone as a WiFi device..the touchscreen at many times is slow and unresponsive...I tried to call and...

I bought Oneplus Two on 21st October 2015 from Amazon. I had display problems(under warranty) on 12th Dec 2015 and gave it for repair at Jaipur service center on the same day. I was told to be given the phone in 5-7 days. It has been around 20 days now and still the parts have not even reached the Jaipur service center. I don't live here and am leaving on 1st January and from what I foresee, I don't see any progress till then. Also, I contacted...

Job sheet no- JS[protected] date 10/12/2015 i submit my phone on the service centre (G-02, Ground Floor, Parsvnath Arcadia, Sector - 14, Gurgaon -122001 but they are unable to give my phone back till date after repair as they said they dont have enough service or material please do something asap or refund my money HARWINDER SINGH swanky.[protected]@gmail.com +91 [protected]...