OnePlus India Complaints & Reviews

My mobile was given for the second time for pcb replacement and for the second time it has been more than a month and they still haven't given me the phone and refuse to provide me with a replacement....

The phone is great and works perfectly.Bit the phone reboots frequently while performing important tasks.My phone is just 3 months old and I am already facing this problem.I have the complete bill and the box....

I am a crazy OnePlus fan before it enters in Indian market but I realised it a . They don't have a toll-free or any contact number on their Indian sites. I got a faulty device which is not charging correctly. and I walked in service centre and mailed to customer support and to GM OnePlus. no one solved my issue and finally warranty has ended. don't expert any service support from them. both HCL touch solutions and B2X service centres...

Dear Sir, ONE PLUS USELESS PHONE I NEED REFUND/REPACEMENT Order #[protected] One plus delivered in february 2015 is not functional. Nobody can hear when I speak. Called your call centre many times but issue not resolved, . Took phone to your vashi, Navi Mumbai centre but could not resolve. PLease take back piece and refund. E MAILS to support.[protected]@oneplus.net & [protected]@oneplus.net NO RESPONSE regards anurag Kaushik 1 [protected] ...

I bought OnePlus two from Amazon.in on the 9th November and faced a problem of "NO DISPLAY". I submitted my phone to the" OnePlus Service center" in Sec-14 Gurgaon. Now, its been over 14 days and my phone is still with the center for repair. The Customer Support team says that the Parts are not available till now. I'm tired of following up and getting the same response. I wish to get my phone repaired/exchanged at it's earliest. Also,...

Its been almost 20 days now my new phone hardly a month used is lying with service Center at karve Road. The time I call they extend three days and still its not repaired. Need help to claim the compensation....

I had recently purchased a OnePlus X phone from Amazon. The screen broke and now no one from the OnePlus customer care is responding even though I am ready to pay for the screen replacement cost. It has been 1 month though the SLA was of just 2 days. The customer care people are very rude and they do not have the spare parts. They are just routing me from one center to another. I want to lodge a complaint against OnePlus for the pathetic...

I have purchased one plus x two days before. 3G network of Airtel sim being used is not running. Inspite of having 3G internet 2G is running. Please see to this problem as soon as possible. I will be highly grateful....

> dear team,
>
> pls help to resolve my issue as i have bought one oneplus handset from overcart site and its billed on 26, aug, 2015. After using this handset after some days i was getting problem of voice not clear told by my each and every friend and business partners. Than i realised that my phone's mic not working than i complaint to one service centre of jaipur but they said it take some seven days time...

My phone shuts down unfortunately every time I download any videos online.After this calling has been a biggest headache these days while calling it only shows up dailing and u cannot hear anything from the phone seems like dead but can see dialling on screen...

Microphone not working. They simply reset the phone to factory setting and said that upgraded software has bugs !! really !! do they not check the software before sending an upgrade ! they think consumers are fools. Help us by taking an action....

I have the below mentioned email to support.[protected]@oneplus.net twice but have not yet received any response. Dear team, This email is after a lot of frustration and waiting for the return of my handset from your distinguished service center. It is very disappointing for such an innovative company like yours to provide such unpleasant after sales service. The first and foremost impression of your walk in service center would be : shabby,...

Hi Oneplus Team,

I'm using oneplus one for last couple of months. Now i'm facing audio problem in oneplus one mobile. When playing music in music player or video player, audio is not working. When restart the mobile, its working fine. But its getting fed up for me to restart every time. So pls anyone help me to overcome this issue. Attached the screen shot...

I have been complaining that my fone is not woking fine from the day i have bought the fone. service center and oneplus is been telling me that the motherboard will be arriving their service center for more then 20days now. the have yet not given me any conformation about it. i called them more then 5 times but have got no call back. in oneplus india there a person named Mr.Shabbaz khan who kept telling me ill surely solve the issue, but...

i have rooted my mobile and now i am using cm12 as os and i lost my 100%battery in less than 2 hrs. i hv 3100 mah battery and it dies in less than 2 hrs. what a is this. i want to know what should i do to improve battery efficiency. i m very in need please replyASAP....

I bought my oneplus from Amazon in May month.. I experienced an auto shut down problem and had to give my fone in service.I requested d oneplus company to replace d device and give but they refused.I had to change my motherboard.After d service d fone was working fine but now I m facing d face problem.I want to file a complaint for this matter....

I had gave my Phone to your Coimbatore Service center (Celtronix) on MAY 5, 2015. They had send the same to your Chennai Service center as the spare were unavailable with them. But till day i had received any information from them even i continously contacted them. My Job sheet no: JS[protected] & Serial Number [protected]. Their promised return date as per Job sheet was MAY 13, 2015.

Requesting you to update the present...

I raised complaint with Oneplus regarding my Oneplus One mobile. The issue with my phone is that its MIC is not working. I raised complaint/ticket with the company on 24th March and till now I've not received my phone, today is 27th April. Oneplus has outsourced Fourtech computers for their service centers. When I call Fourtech people, they report that required part is not yet received. When I write email to Oneplus support team they give...

my jobsheet no. js [protected]. name: Nomaan Chamadia mobile no.: +91 [protected] order no. #[protected] imei no. [protected] Respected Authority, at 9th February 2015 my oneplus one phone was hanged and Suddenly black screen appeared. I took my phone to service center of surat city and they don't know the problem. They (surat team) sent it to service center center of ahmedabad city for repair, and they found it something as pcb...

I have lost my Oneplus One( IME No- [protected]) on the date of[protected].I have all the necessary documents including the NC. So, kindly Sir, please help me out and trace my mobile. Pls, give me a advice. I have no other sources to help me except u ! Please, help me, sir. Name : Abhishek k Bhadale Address: Arihant Bunglow, Near Manavgarden, Rameshwadi, Badlapur(W) Phone Model : Oneplus One Make : Oneplus Colour : Black E-mail...