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OnePlus India Complaints & Reviews

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Last updated Mar 28, 2024
Complaints 1167
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OnePlus India reviews & complaints page 59

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P
piakapil
from Noida, Uttar Pradesh
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one plus one mobile phone issue

Address:Gurgaon, Haryana

i got the phone form Amazon through invites .. as i started using the phone i come to know there is some software problem with the phone, like music player use to play song automatically, torch light use to get turned on automatically even i have not touched the phone. But i was not complained to any concern dept. but after some time the problem gone in worst conditions .sound problems started suddenly like whenever if anybody is calling...
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vijayinani
from Pune, Maharashtra
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Not replaced my charger since more than 6 weeks

Address:Pune, Maharashtra

Hi,

I gave my OnePlus One charger (which is covered under warranty) for replacement at the OnePlus Pune service center on 7th Feb 2015. The job sheet No. of the same is: JS[protected].
Its been more than 6 weeks now. I have called the local service center and Customer care No's. many times. Only assurances are given of replacing the charger by next week, but, no concrete date is given.
They are not taking...
+1 photos
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vijayinani
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not replaced my charger since more than 5 weeks. Only assurances given, no timelines given.

Address:Pune, Maharashtra

Hi,

I gave my OnePlus One charger (which is covered under warranty) for replacement at the OnePlus Pune service center on 7th Feb 2015. The job sheet No. of the same is: JS[protected].
Its been more than 5 weeks now. I have called the local service center and Customer care No's. many times. Only assurances are given of replacing the charger by next week, but, no concrete date is given.
They are not taking...
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Bhargav Shah
from Bengaluru, Karnataka
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Phone Replacement

Address:Mumbai City, Maharashtra

I had bought a new Oneplus One device on 19th December 2014 via amaon.in. My phone screen started behaving weirdly and went in an infinite loop after a month o[censored]se. I somehow managed to switch off my phone. I went to the service center and gave them my phone for repairing on 29th January 2015. After a week I asked for the progress in the matter and the service personal told me that you will be given a new phone as your device is faulty....
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Address:Mumbai City, Maharashtra

With reference to my Phone OnePlusOne Model No:A00001 Purchased on 16/December/2014 has gone through a series o[censored]nexpected malfunctions as below: The phone had problems out of the Box. Battery was getting drained very fast, sometime it gets switched off at 30% battery level. After having a 3GB RAM my phone was lagging and sometimes back button doesn't work. I thought its a software malfunction which could be resolved by a software update,...
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Address:Mumbai City, Maharashtra

Sir/Madam, With reference to my Phone OnePlusOne Model No:A00001 Purchased on 16/December/2014 has gone through a series o[censored]nexpected malfunctions as below: The phone had problems out of the Box. Battery was getting drained very fast, sometime it gets switched off at 30% battery level. After having a 3GB RAM my phone was lagging and sometimes back button doesn't work. I thought its a software malfunction which could be resolved by a...
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Mehul Ambavat
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Company ain't ready to replace handset

Address:Mumbai City, Maharashtra

I received Oneplus One with box on 12th Jan, 2015 which i orderred from amazon.in website Within 7 days of delivery my handset mic and network issue started, On 19th Jan, 2015 I visited customer service centre, Add: HCL Tower, Ground Floor, Plot no. 360, Marol. Military Road, Marol, Andheri(E), Mumbai, Maharashtra, When I told them regarding this problem and told to replace as it will make an issue later in future then they said...
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