Onida / MIRC Electronics Complaints & Reviews

Complaint no: 1708h[protected]

I havent had a resolution to this yet and customer care is not attending to my calls - they are hanging up the calls and not attending to my complaints and also not escalating the issue.

Its for a washing machine with malfunctioning spinner motor and leakage to the motor. I am not able to use my new washing machine for close to two months - if you don't have a part available, replace...

I had purchased 50 inch onida tv in nov 15. The panel of tv are under warranty for two years. I have registered the complaint on 04/08/17. Till date the company could not able to provide the replacement of panel.

I am not getting the contact number of onida official person. The customer care is saying that they don't have such number. Even service centre are also replying the same.

My complain no. Is 1708g[protected]...

My onida washing machine started giving trouble in feb, 17. I made online compliant then. I got a thank you message without any compliant id. I again complained on 1/5/17. No complaint number again. But some united home services person attended on 4/5/17. They took rs. 4500/- in advance from me. He took the machine to their workshop. They returned it on 4/7/17, without testing. When i tried to use it, it did not work properly. I again complained...

We had raise a complaint for gas leak in ac on 15th jun and till now no there is no redressal on the issue. We have opted for annual manitenance contract to get a timely resolution for such issues. Your engineer visited on 29th june and said that he wil get it refilled but since then there has been no visit even after continuous calls and reminders...

मैं रवि जैन मैंने 30 जून को एक कम्प्लें फाइल किया था ओनिडा टीवी के पार्ट्स के लिये – कम्प्लें नंबर – 170H[protected] जिसका आज दिनांक तक कोई सुनवाई नहीं हुआ l मैंने आपने तरफ से बहुत कोशिश...

Hi purchased onida tv 2years back online. All was going smooth until june 1st week 2017 un expectedly half of the display was not functioning normal.. Called onida customer care they sent mr murli (Bangalore) he came and told it will cost 8k and toke the tv with him. It's been almost 2 months now tv is not ready and he saying to exchange the tv nor pay 5k for the service and take our tv.. While taking 65% the tv was functioning..!! Murli...

I have purchased onida ac in 2016 april from girias hrbr layout. First of all the installation was not done properly, the guy who had come was not sure about installation but somehow he did it but the water outlet pipe he just did not fix and just kept it down. After that we started using this ac and used it for hardly 15 days. And then we used it once again in 2017 march but to my surprise it did not work. Then i called onida customer care...

I am writing this on frustration. I have been following up with your onida customer care for for than two month now to fix an issue in my washing machine which is under warranty. I have already unreeled the problem so many times to customer care executive, still don’t mind to summarize here again:

Drying in the machine (Model no. Onida splende xcel 6.2 kg fully automatic top loading washing machine)...

Please co-operate me for my problem. I purchase onida led tv @ rs. 36000/- in nov 2015. There was automatically display gone on this tv in last week. I clear my tv loan after 1 year. & your executive tells us there is a problem of pannel. We should pay at least 25000/- for solve this problem. We cant afford this price. I think its my mistake to take onida tv. Other companies tv gives us 5 years warranty. But we choose onida because of trusted...

I ordered onida smart tv which will have inbuild adapter to adjust power fluctuation. But actual product delivered do not have that feature. Also delivery is late by 4 days.
Reason for late delivery was gst no was not with shop owner still he took order from me with full payment on the spot which is again another crime.

I want onida company/shop to take their order back and refund me the amount or provide me ups device...

Smart tv not working since 2 months

I had purchased a new tv on 04th of june 2017. It suddenly stopped working on 09th of june 2017. I had logged complaint for replacement in onida service center because your technical team is not able to resolve this issue and they are not responding to my complaint or not giving any positive approach toward this issue.
Every time i call them i receive same response that “sir kal...

I am writing this on frustration. I have been following up with your onida customer care for for than two month now to fix an issue in my washing machine which is under warranty. I have already unreeled the problem so many times to customer care executive, still don’t mind to summarize here again:

1. Water entry problem in the machine (Model no. Onida wo60tspln1 5.8 kg fully automatic top loading washing machine)
2....

I bought a brand new onida led tv model leo50fiab2, serial no leo50fiab2#17c04#001881, on 22.06.2017 at mysore mahavir distributor through their bill no.6140. From the date it was bought it is not performing as expected and i had to make three complaints through call centres, but no satisfactory solution is provided. 4th time, your person from customer care came for inspection and declared that there is a physical damage. I am astonished...

I have brought the onida tv on 13th july 2016 and it worked till 23rd april 17 but suddenly it stopped.
1st complaint - 25th april[protected]a[protected]
Technician was came and he found issue in panel. He told that panel need to replace and panel has been replaced by service center but damaged panel replaced with old panel instead of new. After few day i again found issue in desplay as spreading reddish color from both side...

Onida has not sent an executive for the installation and demo of the microwave we have purchased recently.

I have posted a separate comment but an # by name ajay saxena (Not sure if its his original name) has contacted me, tried trapping me by asking my account number, debit card number, expiry date & cvv number. I have not shared the cvv but everything except that.

My question is whether he is really an onida...

I bought a onida led leo24hb/2016 from trichy mangal and mangal shop on 09/07/2017. After 3 days on 12/07/2017 the technician called from his mob no. [protected] and came to home. He is very rude in behaviour, very bad nature and very bad service.
He took photo of led and he refused to fix on wall as per our wish. And he went without fixing on wall.
I didnt expect these much poor service from onida.
Improve your customer...

I have made requests for a new adopter for my 22" lcd tv as i could not found it in any of nearby stores. On my complaint the customer care used to call and check if my problem solved. But never they assured to provide new adopter.

I want phone number or email id of their higher authority to inform them that how their customer care is working and giving bad name to this one of the reputed brand in india in home appliances.br...

Hello, i have purchased onida microwave on 9-jul-2017 at more mega store, nizampet, hyderabad. I was waiting for the technician for the installation and demo for 3 days. Nobody has visited since yet despite of multiple calls to customer care. Please send a technician asap and do the needful.

I can be reached at +[protected]
Sekhar. [protected]@gmail.com...

Dear team,

I have purchased Washing Machine online on 30 June 2017. product received on 04 July.

Still i am waiting to come someone for installation of machine.

Today whole day i tried to speak to your customer care number.

They only said will send some one today

My problem is i am available today & tomorrow only, from Monday i have office so no one can available...

I own a semi automatic 7 kg washing machine of Onida brand. A month back the spinner motor stopped working so I logged a service request with Onida. The Onida representative came and suggested to get the buffer and motor replaced. We agreed and got it replaced. It's not even a week now and the spinner motor has stopped working again. The same representative visited again and said that I will have to again get the motor replaced and also pay...