Onida / MIRC Electronics Complaints & Reviews

We are in Continuous follow up with Kalyan (Dist Thane) Service Center from last 3 to 4 months for Replacing Door of Onida Black beauty 28L Oven but no response, no proper reply, staff very rude they always reply we will contact you but till today no call no message no response
Very Poor Service not expected from Onida
Kindly take action and Replace Door Immediately
Awaiting for Positive response and action asap.
Thanks...

Hi team,
It has been 2 weeks I am following up with Onida customer care and the Pune service centre. I have logged a complain 1704G[protected] which was informed to Yogesh [protected] who is Manager in the service centre. I was told the technician will come on 1st April 2017 which the technician did not show up. When I called the company customer care no on 1st I was assured the technician will come in 24-48 hrs for service. Nobody showed...

Recenly i made a complaint regarding my ac which was in warranty after a lot of reminders the seerviceman came and looked into the matter and asked me to wait for 10 more days as a part of the ac was to be replaced i waited for 15 days and again called as no action was taken by your company
finally the came today and the part they got was dammaged and asked me to wait for 15 more days
is this what u call business ethics br...

I am very disappointed with total negligence the Onida customer service team is showing towards me. I am located in Bangalore and Since one month I am trying hard to get in touch with the service team through call centre[protected] and through the service supervisor in Bangalore. First time the complaint was registered on 7th March with number 1703G[protected]. Till now it is not resolved with various reasons and perpetual procrastination....

.As v all know ONIDA is so called renowned company. I brought ONIDA black beauty microwave oven 4 years back. But unfortunetly before 6 months it's display plate stopped working. So i registered complaint to onida customet care and ordered for new display plate. So to my wonder their response to the complaint was horrible. I must say Onida customer care and there service is the worst experience i hv faced till now. Right nw v r using th microwave...

("ONIDA -NOT OWNER'S PRIDE" CHANGE TO :- "ONIDA -STRUGGLE FOR SERVICE" )
Dear sir,

(Service Call no:1702C[protected] Dated:10.02.2017)

I have been using Onida home appliances quite Long time Onida TV, Onida A.c, OnidaDVD PLAYER HDR-5522, Onida TV Oxegen thunder etc...
Three years before i.e on:15.08.2013, I have purchased onida LCD Tv model no:LCO24PHD and with in 6 months the T.V was not functioning,...

I have already lodged a complaint dt, 04/04/2017 but still not received any response from your company. I am suffering the problem with your Television Set. Please co operate with me to solve this problem. As soon as possible give me a solution how to repair my TV set from your nearest service center. Onida cutomer care not received my phone and I am still trying booking my complain to service centre but I am failed. Hope you will give me...

Our TV stopped working as soon as the warranty period is over.
We raised complaint to Onida on Mar 18 and a technician came to our home.He said there is compliant on the board and need to be rectified. He took the board and went . Its been 3 weeks there is no update on our request and the technician is not picking up the call.Then we contacted Customer Care again and they said as per technician they closed the request.

I...

First complain lodged on first week of jan-2017 for spanning machine not working. the technician informed that they have to lodged complain for replacement of part. The replacement taken place in middle of the march post so much effort I had put. Post 2 days again the spanning machine stop and I have to lodged the complain, from that day to till day, I am getting one respond that is "still part not available".

I don't know...

I have purchased a microwave oven from vishal electroncis plaza, ghola, kol - 700111 on 09.08.16. After 3 months it has became dead. Till feb '17 technician visited 3 times but unable to repair it. Then i asked for replacement the model as company has no pcb for the same. After that no response received from the company as well as from the dealer.i also write mail to the company but no response / reply received from them. the copy of the...

I took onida leo43fain in month of nov 2016 model and with in warrant period itself, in led display in some white line are reflecting in down at tv. I called to customer service team and he came and said it will take 30 days to replace the part with spare & i have to visit in service center with tv. He said panel failure. Why should i have to visit service center with tv, onida needs to take care this, tv is still in warranty. Onida needs...

I took onida leo43fain model and with in warrant period itself, display failed. I informed the dealer to book service call. Service team came and said it will take 15 days to replace the part with spare. They said panel failure. Now its 40days and no one contatced me. I made enough calls, emails and went to dealer to look for help. Worst customer service and warranty product service itself this is how onida take care?? I suggest do not go...

I had purchased one unit of ONIDA AC from M/s Nihar Electricles as per details given below:
MODEL : 1.5 TON / Sr. No. : 182 DFL / Date of Purchase : 03.05.2015 / Date of Installation: 03.05.2015
My complaint is as follows:
(1) Installation & Satisfaction Report was not given by the Engineer who had installed the unit at my home. The Contact No. of the Engineer was [protected] / [protected].
(2) Preventive Maintenance...

Dear Sir,

I had purchased Onida WO60TSPLNEMO Fully-automatic Top-loading Washing Machine (6 Kg, Lava Red) from Amazon in the month of October 2016 and accordingly called Onida Customer Care for Demo but Service Provided by Perfect Solution in Agra who has given responsibility as Authorised Service Provider of Onida in Agra is unprofessional and extremely arrogance.
First of all they did not come to provide Demo and...

Hi sir/madam,
I am meharun nisha, from chennai..in my life time i have done only one mistake that was is i brought onida split ac (From amsa vision, chennai-99). Now i come to the matter, past 15 days my onida ac is not cooling.. When change the new coil.. Is working like a air cooler. I was called cc no response. I called the service centre atleast five times a day but nothing has moved. I was send complaint mail in escalation. Desk"...

A person of Name Nirmal Biswar or Mondal with phone number [protected] with too harsh way of speaking to a customer involving abusive words.I called him twice and got to hear harsh unlawful words from him.He was supposed to send servicemen to our home for installation of an onida microwave owen, failing to tell me the proper timing he kept on using abuse words to all the members of my family.When i asked his name, instead he was showiing rage...

I purchased a led tv 32 " on 24/12/2015 and this led tv stop working 24/12/2016 for that i complaint in local onida service center on same day but didn't get any response from their. After that i again contact with local onida service center 21/02/2017 they send the technician at my home. After examine the tv by technician he say it is a fault of power supply cheap and he take this power supply part and rs. 900/- service charge for ordering...

The product was bought and it was found defective. I made a complaint (1703a[protected] on 11/03/2017 and a second complaint (1703a[protected]. My wife has just given birth to a child and i have bought this machine for her but as it's not working she has to do all the manual work which is very painful. Please for the sake of humanity come and check the machine and if it's not going to be repaired please provide me with a job sheet so that i...

I purchased Onida TV “Onida LEO4000F 101.6 cm (40) LED TV” from Flipkart on[protected] Order ID: OD[protected] before warranty expiry I have done extended warranty for 1 year through AMC EWC No:-[protected] from Onida and paid 3650 Rs. Now I have noticed there is black patches appearing on the screen for the same I have logged a Case on 19 Jan Onida case ID 1701E[protected]. After multiple follow-up now they are saying...

I bought a led tv from e-zone store (infinity mall, goregaon west) on 15 to January 2017. the led tv set stopped displaying content from 18th January 2016. I registered a complaint immediately asking for technical help. The company technician visited and asked me to contact the dealer from whom I bought the tv and ask for a new tv set.

The dealer says it is not their job to replace or repair the television.
after complaining...