[Resolved]  Nokia Ovi Store — CHARGES DEDUCTED BUT SOFTWARE NOT DOWNLOADED

Address:Aligarh, Uttar Pradesh

Dear Team

I have purchased a software form nokia ovi store the details of which are as follows

Purchase number:[protected]
Purchase date: 19 February, 2013 11:42:32 AM IST
Charged to: Your !dea phone bill

Purchase description: Adobe Reader LE 2.5
Price: Rs. 35.00
(plus applicable taxes)

The software didnt get installed in phone but the amount was deducted. I mailed to nokia for the same the interection no's are as follows

1-[protected]
1-[protected]

but they replied to get in touch with the service provider(IDEA) for the same. Idea in reverse do not reply any mail and refuse to refund on phone calls.

You are requested to interfare for the matter and resolve.

Thanks & regards
Sharad Agrawal
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Nokia — follows

Dear sir , I have bought a Nokia BH-602 BT HEAD SET it Hardly worked for a month , its lying in the service center from past 6 months , the technicians are trying to replace the set with some cheaper and out dated models.
I need a suitable replacement immediately, or a refund of the bill no : SI- 4233 Spam Telecon Mangalore Karnataka
service center: Nokia care -metro telecom
Marz Chambers ,Falnir Road Mangalore ,Karnataka,[protected]/+[protected]

my contact: Max Karkada, +[protected] email: [protected]@rediffmail.com
appreciate your reply immediately, Or Else i'll have to take different measures
thanks sincerely , max

Nokia — Useless Deduction

Sir/Mam,
I want to bring to your notice that I have been receiving Useless messages from +12555020.
It is written in it
"Thank You For Continuing Christian Devotional Continuing Pack.You have been Renewed and Rs 20 has been deducted from your Balance."
Sir in this way I shall Stop using BSNL Services.
Hoe for a quick action from your side.More such Messages from the Company will be Discouraged.
My Mob No is [protected].
Thank You
Yours Faithfully
Asha Sakhi Gupta

Nokia — ovi store

i m using nokia n8 once i restored it then thd ovi store has cleared n i reinstalling it again it error that 'unable to install' so please solve my problem kindly

Nokia — not reply

hi sir

i am complaining 3rd time but no response

please help me i am not get my amount .

9 days are gone but no response

please you help me or this

moosani
Hi

Please contact your Service provider for a resolution towards your query.

Thanks
Team Nokia India

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
Hi

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and do leave your contact. We will have someone from the team connect with you.

Thanks
Team Nokia India

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

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