Star Cj — refund | |
. I placed an online order of bedheets of Rs 3192 on star cj alive for my sister babita dhaka.when i recieved the order on 15 august 2013 i found that bedsheets are of very low quality so i called up customer care, they asked me to return it back and said that you will get your money back just after 7-10 days when the product will reach back to us.The person from starcj picked up the bedsheets on 28 august 2013 and it reached to starcj on 1st sept as per starcj's customer care executives.I wait till 13 sept but i have not recieved any call from starcj regarding the refund.I called up starcj many times.., registered complaint many times regarding this but still no call from starcj.Nowdays they start disconnecting my call, put me on hold for long time then disconnect the call.Even i spoke to their senior, they also assured me that you will get a call from our side very soon regarding cheque details but still there is no call.Every cc executive from star cj assure me for my refund but no action has been taken yet.Even i mailed them but there is no reply .Today is 25 sept and i have not recieved my refund.please help me to get my money back.
My registered mobile number on starcj-[protected] Order number-[protected] Was this information helpful? | |
 9 Comments | |
Comments
Now starcj cc executive start disconnecting my call continuosly.starcj is really a big fraud.when thry when they want to sell sumthing, they are very supportive but when there matter of refund there behavior is very suspicious...plz guys dont ever buy anything from star cj alive...Myntra is agod sute to shop as per my opinion...
Reply
my order no[protected] cancel on 5-5-2014, 27 days gone but still not refund my money of 2490/-
order no. [protected] is faulty. It is returned on 09/06/2014 but refund is still awaited rupees 3999/- for this.
My star cj order no.[protected] which is faulty is returned as per company guidance. It is returned to company representative gati courier on date 09/06/2014 but refund regarding this is still awaited till date 25/07/2014. I told this many times to customer care on[protected], they assure me about refund and told every time that our representative will contact in next two days to solve problem. But now till date no any representative contact me. I hope you will help me to solve this.
In case someone reads this, this is to bring to the attention of the Management person about the extremely sad and unsatisfactory service of Star CJ.
Our reference no. is [protected].
This was refund case where your people had delivered a wrong tablet. After several calls and finally escalating to the seniors the tablet was picked up from our home. We were told that the refund of Rs 5999 will be done within 8-10 working days.
Gentleman/Lady it is been a month now.
Does brand like Star Cj work like this ?. You show lots of promotions on TV. That is of no use.
We had called not less than 30 times in past one month and have been given false promises that it is in process and some one will call you to take account details to transfer money.
Sorry to say that in today's world you cannot be so casuall towards your customer.
This was booked my wife and she is really very upset.
Please act immediately.
Our reference no. is [protected].
This was refund case where your people had delivered a wrong tablet. After several calls and finally escalating to the seniors the tablet was picked up from our home. We were told that the refund of Rs 5999 will be done within 8-10 working days.
Gentleman/Lady it is been a month now.
Does brand like Star Cj work like this ?. You show lots of promotions on TV. That is of no use.
We had called not less than 30 times in past one month and have been given false promises that it is in process and some one will call you to take account details to transfer money.
Sorry to say that in today's world you cannot be so casuall towards your customer.
This was booked my wife and she is really very upset.
Please act immediately.
In case someone reads this, this is to bring to the attention of the Management person about the extremely sad and unsatisfactory service of Star CJ.
Our reference no. is [protected].
This was refund case where your people had delivered a wrong tablet. After several calls and finally escalating to the seniors the tablet was picked up from our home. We were told that the refund of Rs 5999 will be done within 8-10 working days.
Gentleman/Lady it is been a month now.
Does brand like Star Cj work like this ?. You show lots of promotions on TV. That is of no use.
We had called not less than 30 times in past one month and have been given false promises that it is in process and some one will call you to take account details to transfer money.
Sorry to say that in today's world you cannot be so casuall towards your customer.
This was booked my wife and she is really very upset.
Please act immediately.
Our reference no. is [protected].
This was refund case where your people had delivered a wrong tablet. After several calls and finally escalating to the seniors the tablet was picked up from our home. We were told that the refund of Rs 5999 will be done within 8-10 working days.
Gentleman/Lady it is been a month now.
Does brand like Star Cj work like this ?. You show lots of promotions on TV. That is of no use.
We had called not less than 30 times in past one month and have been given false promises that it is in process and some one will call you to take account details to transfer money.
Sorry to say that in today's world you cannot be so casuall towards your customer.
This was booked my wife and she is really very upset.
Please act immediately.
I was ordered arya dress material order no[protected] in nov 2014.
Due to defective material i cancelled order
I get refund but by cheque
date 28/12/2014
Ch no 117823
Icici bank ifsc code icic0001145
Issuer Mnm trading solution pvt ltd
I miss cheque to drop in my bank now cheque validity ends
I want my Refund
Do needful
Ganesh Gade
Mo no [protected] / [protected]
Due to defective material i cancelled order
I get refund but by cheque
date 28/12/2014
Ch no 117823
Icici bank ifsc code icic0001145
Issuer Mnm trading solution pvt ltd
I miss cheque to drop in my bank now cheque validity ends
I want my Refund
Do needful
Ganesh Gade
Mo no [protected] / [protected]
Bought android tablet fo 5999
camera is bad no service support bad response from costomer care executive Mobile network is not accepting I faced bad experience with StarCJ This is the worst teleshopping channel in india I wasted my 6000 rsSHOP CJ Network Customer Care's response, Jun 18, 2016
Verified Support
We regret the inconvenience. Please help us with your order # so that we can assist you at the earliest .
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
2029
Pending
347
Resolved
1185
+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
View all SHOP CJ Network contact information