OnlineClues Complaints & Reviews

Address: 490020

Sir my order number is CIN469287. Yesterday I received the product and I found out that the product size differs and also the quality of the product is far to low. So I just want to return the product. Please collect it from me. Thank you

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Address: 382480

Website: www.onlineclues.com

Dear Sir,

I have mailed a complaint last week regarding above mentioned items money refund of Rs.1099/ to you.. Since long neither any reply nor any information regarding my complaint, such negligence in business can hamper the company's future.
Please be kind enough to let me know what to do now as no one from your side had taken the courier parcel back.

Awaiting your reply at the earliest.

Thanks&Regards,
Devendra.

Oct 27, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Sep 16, 2016

Updated by Devendra I Nayak Dear Sir,

I want refund of Rs.1099/ for the above mentioned details.

Please be kind enough to take back the parcel which i received today & amount paid on[protected] at 12.30 P.M. as it is not suitable to me.

The details of the bank account given below.
Anticipating your response at the earliest.

Devendra.Ishwarlal.Nayak

State Bank of India

Savings Account No.[protected]

New Ranip branch Code.16031

Ahmedabad. (Gujarat)

Thanks & Regards,

Devendra.I.Nayak
Mob:91-[protected]

Verified Support

Sep 17, 2016

OnlineClues Customer Care's response Dear Customer,
Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Thanks & Regards,
Onlineclues Team

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Address: New Delhi, Delhi, 110043

Website: onlineclues. com

Product is not match which shown in add, faulty product we received, please take return and give refund money to me,
name mani Barman
order id no 469171
product London look printed shirt combo Pack 5

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Address: New Delhi, Delhi, 110009

Website: www.onlinecluse.com

Order no.CIN471846
Order received date-14 sep 2016
Sir/madam,
The combo pack of 5 shirts that i ordered online from the website of the company onlineclues.I received the pack but the colour of the shirts was different those i want to buy and the quality of the product is very poor. I think its price is not that i pay for this.I paid 1099 rupees for five shirts.
sir, i want my money back otherwise i will complain your in consumer form.
return my money as well as soon.
thanks

Nov 4, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Address: Bangalore, Karnataka, 560045

Website: onlineclues

I order 10 round neak print t shirts but i not got the same t shirt please replace this are return back my money i don't won't this kind of t shirt my address is manyatha tech park n1 building nagavara 560045...

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Address: Madurai, Tamil Nadu, 625007

I have purchaseing london looks 5 tailored-fit cotton casual shirts
3 shirts are damage pieces.. so iam not accepted.. so pls .. my amount refund me online clues.com..

Sep 15, 2016

Updated by Sathiskumar mari Refund me my amount... 3 [censored]rs are damage pieces... iam not accepted. so refund me.. my amount.

Sep 15, 2016

Updated by Sathiskumar mari Wasted .. online clues.com..

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Address: 122001

Website: onlineclues.com

Order no. CIN441465
Order date . 02/09/2016
Date of delivery . 13/09/3016
Product name combo of 10 cottan stylish tshirt's. mrp 1099 +100
Product is totally different in design and low quality. From the show in image of your side.
I am also email you but from your side not any responses. I want cash back.

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Address: Bangalore, Karnataka, 560073

Website: Online clues.com

I have order denim jeans and it's very poor quality. This is really very bad app online shopping wast of buying anything in this stupid online clues.com. Please everyone i[censored] get cheated like same please start raising complain regarding on this online clues in online consumer court on this useless online clues. They will never get back to us and even the customer care number ll never connect. Please don't buy anything in this waste online clues.

Oct 19, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards
Onlineclues Team

Jun 21, 2019

Updated by Nagu MJ I need reimbursement for my booking or I need a product nothing I got return

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Saurabhmutha

from Mumbai, Maharashtra

Sep 15, 2016

I had ordered combo of three jeans pants and combo of 5 shirts but the product was not satisfaction level nor it matches as described in the add. Order no CIN400566

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M

Mohd.shahrukh

from Mumbai, Maharashtra

Sep 16, 2016

I want to return my order because the shirts size is very large and the colour is different that i have ordered and the fabric is also very poor.

Denim jeans poor quality - Comment #2550533 - Image #0

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Address: Gorakhpur, Uttar Pradesh, 273008

I buy the jeans online.Jeans are 3 different colour but we find the 3 jeans same colour and size was not also proper.so wanna return the product.i call the coustmer care service number([protected]/39) but no anyone receive my call.

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Address: Hathras, Uttar Pradesh, 204101

Website: Www.onlineclues.com

Order no-cih452323

Received date-12.09.2016

Sir,

I hv ordered this pair of 3 jeans of london look from your site onlineckues on 07 sept 2016 and i hv received this order on 12 september 2016. My order number is cin452323. The quality of jeans is so poor that i didn't expect at all and i want my money to be refunded as soon as possible. Kindly look into this matter.

+1 photos

Oct 18, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you.
Thanks & Regards
Onlineclues Team

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Address: Dehradun, Uttarakhand, 248001

Website: www.onlineclues.com

Respected madam/sir,
On 28 or[protected] i order my three shirt (Colour, white, blue, khaki) size was medium. And it was come to me on[protected] dated. But there is not totally that parcel which i order neither in fabric, colour or in size. I'm totally dissapointed.

On dated[protected] at 10:09 morning time on person call me by this no: [protected] introducing himself from online.com as a customer care. Asking for our product. And asking for my atm card no. By which they will send charges money of three shirts.in my account. But i think there is somefraud..
On parcel there not any order no. Mentioned. Here i'm sending a enclosed picture of that front cover parcel for your kind information.
Thanks.
Mr. Pramod singh gusain
I-163
Nehru colony, dehradun
[protected]@gmail.com
Mob - [protected]

Oct 18, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Gopu007

from Mumbai, Maharashtra

Sep 15, 2016

Please return my order I want my choose shirts
You send me a wrong courier please give. Me my correct shirts. support and help
This is my

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Address: Puri, Odisha, 752001

Website: onlineclues.com

This shirt color & quality is very low quality . It's not look like in your add in website & nothing any branded .so i am not like this product .
first of all all phone lines always biz y. not connect this no . T think this customer care no [protected]/39 is totally mode off busy all time.it manipulated.after send mail in customer care .thing any respond through phone .

Oct 21, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Sep 14, 2016

Updated by 9338470280 About his product --- This shirt color & quality is very low quality . It's not look like in your add in website & nothing any branded .

Verified Support

Sep 17, 2016

OnlineClues Customer Care's response Dear Sir,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

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Address: Hisar, Haryana, 711105

Website: www.onlineclues.com

The company isn't picking up my phone for exchanging my order . I'm not satisfied with this order as this is such a low quality product . I want cashback in my bank account . The order is is CIN457357 and VAT/TIN no . [protected]

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Address: Thane, Maharashtra, 401105

I ordered three mens shirts from onlineclues.com..in that site it was displayed that shirts as it's branded attractive shirts so.. I thought it's a nice offer to grab it..bt when I got that parcel the shirts are like made up of handkerchief material shirts..I want return this shirts..simple.the product which was displayed..it's not delivered as it was shown in the photo

Oct 22, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2016

OnlineClues Customer Care's response Dear Sir,
We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.

Thanks & Regards,
Onlineclues Team

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Address: Anand, Gujarat, 388001

Website: www.onlinecules.com

May i order to Branded london looks 5 [protected]@ flat50% off, but this shirt may not fitting my body, Please retune my parcel on receiving[protected]

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Address: Jaipur, Rajasthan, 302003

Order id cin248021 order date jul 1, 2016 11:10:26 am
Shipping method standard shipping shipping address deepak d jain
363/1 fashion streer. Bihind hotal ramada raja park jaipur, jaipur, rajasthan, in-302003
[protected]
Item details
# name quantity unit price item total
1 branded london looks set of 5 shirts @ flat 50% off!
Ize: m
1 rs999.00 rs1, 099.00
Total items 1
Other details
Sub total rs1, 099.00
Shipping charges rs0.00
Grand total rs1, 099.00

Oct 19, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Sep 14, 2016

Updated by 9509 The company is Forod

Verified Support

Sep 17, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you for regarding your refund.
Thanks & Regards
Onlineclues Team

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Address: 122001

Website: www.onlineclues.com

Hi

I have orderd three pair of jeans from online clues and my order no. was CIN445238. The jeans are of very poor quality and in different shades as shown in picture. They write on the website return in 15 days but there is no option of return on there website. I have tried their phone no. and also emailed them but no reply from there side. I want to return that jeans and want my money back as soon as possible

Jun 4, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

Sep 20, 2016

Updated by Sagan Hi,

Can you please sort this out quickly, I want to return that product as soon as possible.

Thanks,
Sagandeep

Sep 28, 2016

Updated by Sagan Hi,

Can you please let me know when you will resolve this issue, its being a long time i request you for return. But there is no information regarding this.

Thanks,
Sagandeep

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Address: 500006

Website: www.onlineclues.com

Size is very small i want to return it call [protected]

Oct 22, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Sep 14, 2016

Updated by Shaik Taher I want to return

Sep 14, 2016

Updated by Shaik Taher I want to return it the size is small call me [protected]

Verified Support

Sep 17, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: 411027

Website: www.onlineclues.com

Hello,

I have purchased the product ofLondon Looks womens denim jeans! and the quality iof product is worst and not at all suiatable to wear and I have tried to call multiple times but it always come a bust as if they have blocked my number and also i have send the email requesting the return form which is necessary to return the product and there is no response .
And after 3 days they will not accept the return.

Please make a complaint against this as all the customers are facing the same issue

Oct 18, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Sep 13, 2016

achuti's response Want replace the product with my desired colour

Sep 13, 2016

achuti's response colour .so i returns this product. Thanks

Verified Support

Sep 17, 2016

OnlineClues Customer Care's response Dear Customer,
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Customer Care Team

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A

achuti

from Mumbai, Maharashtra

Sep 14, 2016

OnlineClues — Worng delivery product

I have order for combopack of fullsleve shirts from spark international company.i have selected my favourite colours and placed order.but somehow i have notgot my seleced colour product.so i want to return it and got my desired product.my order number is CIN439883

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Address: Koraput, Odisha, 764001

Website: www.onlineclues.com

I have ordered three pair of jeans of different colour(black, light blue, denimblue )which is on the site of ₹999+delivery charges which makes ₹1099 but on the day of receiving, when i unpack packet what i got 3pair of jeans of same colour (denim colour)and its differrent from which i odered then i tried to call their customers care but its always engage. So sir plz find the solution i want my money back.
The oder no.cin453421

Oct 23, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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