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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
Resolved
2872
Unresolved
1803
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OnlineClues reviews & complaints page 168

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A
Anoorup Goyal
from Champa, Chhattisgarh
Sep 10, 2016
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Address: Indore, Madhya Pradesh, 452001

London look men's jeans wrong size delivered
Mene jeans 38 size ki book kari aur aapke yaha se jo parsal delivered hua usme upper raper par size 38 ka likha he lekin ander jeans 36 size ki hi nikal rahi he
+1 photos
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    A
    Akshat Rajawat
    Sep 10, 2016
    Resolved
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    Resolved

    Address: Banswara, Rajasthan, 327001

    I have ordered the product and I have received it on[protected]. The product is very bad & size or colour is also different...I want to return to this product. I tired more 30 times on the phone no. Mentioned but there is no reponse.The return polocy is short time . Plz do the favour and slove my problem.I think u slove my problem at short time .
    Oct 20, 2016
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Sep 10, 2016
    Updated by Akshat Rajawat
    I have ordered the product and I have received it on[protected]. The product is very bad & size or colour is also different...I want to return to this product. I tired more 30 times on the phone no. Mentioned but there is no reponse.The return polocy is short time . Plz do the favour and slove my problem.
    Verified Support
    Sep 13, 2016
    OnlineClues Customer Care's response
    Dear Customer,
    We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
    Thanks & Regards,
    Onlineclues Team
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      A
      Abhikanth m s
      from Taliparamba, Kerala
      Sep 10, 2016
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110059
      Website: Www.onlineclues.com

      Order ID: OID338200
      The product size and color is wrong it to take the product and give my money. I will return the product.the product is returned in your company address you will receive the product and give my money ...
      My Address is ...
      Abhikanth m s
      Mundackal house
      Vengathanam p o
      Palapra
      Kottayam 686512
      Kerala
      Email: [protected]@gmail
      May 10, 2017
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Sep 10, 2016
      Updated by Abhikanth m s
      I will take combo for 5 premium cotton shirts in online clues.the size and color is wrong I was return the product in your company address. Pls take the product and give my money.
      Sep 10, 2016
      Updated by Abhikanth m s
      Pls give my money...
      Sep 12, 2016
      Updated by Abhikanth m s
      Pls contact
      Verified Support
      Sep 13, 2016
      OnlineClues Customer Care's response
      Hello Customer,
      Greetings from Onlineclues.com Above mentioned product is not delivered by us.
      Please check properly from where do you order this product as it is not our shipment
      Our shippment is spark international.

      Thanks
      Team OnlineClues
      Sep 15, 2016
      Updated by Abhikanth m s
      I will be return the product in your company address
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        S
        sanket mittal
        from Haridwar, Uttarakhand
        Sep 10, 2016
        Resolved
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        Resolved

        Address: Hisar, Haryana, 125001
        Website: Onlineclues.com

        The quality of their product is very good i got good customer support and i am very happy with all this!! They deliver quality products at low prices!! I loved shopping with them after my first order i also ordered fila products and to my surprise they were original... yes damn original and after that i love shopping with them!! I would like to say that plzz. Add more products and more variety to make ur customers happy!! And keep delivering quality things at such low prices😍😍
        Oct 15, 2016
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Verified Support
        Sep 14, 2016
        OnlineClues Customer Care's response
        Dear sir,
        Thanks for using OnlineClues & We will do the best customer support service.
        Regards,
        Team Onlineclues
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          S
          Shivu A
          from Mumbai, Maharashtra
          Sep 10, 2016
          Resolved
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          Resolved

          Address: Bellary, Karnataka, 583132
          Website: Online clues

          I orderd the white, blue, and cream color shirts but you send an different colors of shirts and also shirts are little damaged so I want to be return the orderd Clothes, I orderd the white, blue, and cream color shirts but you send an different colors of shirts and also shirts are little damaged so I want to be return the orderd Clothes ..
          +1 photos
          Oct 15, 2016
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Sep 10, 2016
          Updated by Shivu A
          I got damaged clothes...
          Verified Support
          Sep 13, 2016
          OnlineClues Customer Care's response
          Dear Sir,

          Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

          Thanks & Regards,
          Team Onlineclues
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            N
            Neel Rock
            Sep 10, 2016
            Resolved
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            Resolved

            Address: Mumbai City, Maharashtra, 400006
            Website: www.onlineclues.com

            Complaining for the 2nd time.. I have received my order ( AWB Number[protected] & Order no. CIN327241) but there is a defect in product(shirt) and it is not same as it was shown online on website. I requested to return the product and refund my money but they are responding in very bad manner. I have got a mail from onlineclues saying 'we are facing problem to pickup the product from my area where this is very rich area in Mumbai.. I have faced alot problem till now with onlineclues for my money back.. it's been 2 months now. Collect this shirts the refund me.
            Oct 15, 2016
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Verified Support
            Sep 13, 2016
            OnlineClues Customer Care's response
            Dear Sir,
            Please check your gmail account inbox, customer care team has reverted to you.
            Thanks & Regards
            Onlineclues Team
            Mar 05, 2017
            Updated by Neel Rock
            Not yet resolved.. I can't waste more money on sending u the packet through.. already enough money I have spent on this bug and fake defective product
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              N
              nvsk162
              from Manthani, Telangana
              Sep 10, 2016
              Resolved
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              Resolved

              Address: YSR, Andhra Pradesh, 516227
              Website: ONLINE CLUES

              Order id: cin 460513
              Order date: sep 1, 2016
              Date of delivary: sep 9th, 2016
              Product name: london looks checks [censored]rs size s

              Unit cost:999 rupees (100 extra for shipping)
              Total amount: 1099 rupees

              Returned reasons:
              Product (Shirts) is totally different in design from the show in image of your site. Wrong colour, size
              Cloth quality also not good.
              Sep 12, 2016
              Complaint marked as Resolved 
              [email protected] mobileno 9491515070 please refund my amount..
              OnlineClues customer support has been notified about the posted complaint.
              Sep 12, 2016
              Updated by nvsk162
              this site products are waste prouducts...
              Verified Support
              Sep 13, 2016
              OnlineClues Customer Care's response
              Dear Sir,
              Please check your gmail account inbox, customer care team has reverted to you.
              Thanks & Regards
              Onlineclues Team
              Sep 16, 2016
              Updated by nvsk162
              6 days completed no moving from other side ...
              so many times call customer care busy busy busy...we are
              un happy ...
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                R
                Reuben007
                from Bengaluru, Karnataka
                Sep 9, 2016
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                Address: Mysore, Karnataka, 570016
                Website: Onlineclues.com

                I have ordered a wrong product so I want to cancel this order
                So please co operate with me and obligue
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                  M
                  Meenu Tanwani
                  Sep 9, 2016
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                  Address: Jaipur, Rajasthan, 302019

                  Return my amount.. As product is not the same which I was disiring for..size is different .order is jeans...call me back soon
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                    S
                    Sanket Kondalkar
                    from Nichlaul, Uttar Pradesh
                    Sep 9, 2016
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra, 400032
                    Website: onlineclues.com

                    Dear Sir,
                    This is to inform you that my complaint is not resolved you have mention as resolved. Change status of marked as resolved.I request to Indian consumer comlaints forum this company not able to resolve my problem.My complaint is still pending.Already they have taken more then 1 month to resolve this issue.Even they not reply anything regarding to this.Lot of time I mailed to [protected]@gmail.com from my email id and only they replied please be assured that we are working on your problem and our representative will get in touch with you regarding this.How much time they want to working on problem and when will representative get in touch ? Please stop this nonsense.
                    Oct 15, 2016
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Sep 10, 2016
                    Updated by Sanket Kondalkar
                    This is to inform you that my complaint is not resolved you have mention as resolved. Change status of marked as resolved.I request to Indian consumer comlaints forum this company not able to resolve my problem.My complaint is still pending.Already they have taken more then 1 month to resolve this issue.Even they not reply anything regarding to this.Lot of time I mailed to [protected]@gmail.com from my email id and only they replied please be assured that we are working on your problem and our representative will get in touch with you regarding this.How much time they want to working on problem and when will representative get in touch ? Please stop this nonsense.
                    Verified Support
                    Sep 13, 2016
                    OnlineClues Customer Care's response
                    Dear Sir,
                    Please check your gmail account inbox, customer care team has reverted to you.
                    Thanks & Regards
                    Onlineclues Team
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                      S
                      Satyaprakash Maurya
                      from Basti, Uttar Pradesh
                      Sep 9, 2016
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                      Address: 226001
                      Website: onlineclues

                      Order no CIN438012
                      Order date 01/09/2016
                      Recieving date 09/09/2016
                      Reason product is not same as shown by your site, we have order short shirt but provided by you extra long
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                        P
                        prasenjit shaw
                        Sep 9, 2016
                        Resolved
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                        Resolved

                        Address: 700011

                        Product no CIN419153

                        Shirts are no matched the seen item

                        I want my money and returned this product.
                        Oct 15, 2016
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Sep 09, 2016
                        Updated by prasenjit shaw
                        I want returned product cin419153 and back my money.
                        Sep 09, 2016
                        Updated by prasenjit shaw
                        I want my money and returned this product Con 419153
                        Sep 10, 2016
                        Updated by prasenjit shaw
                        I'm not sattisfied this shirts please returned the order no CIN 419153
                        Return my money
                        Ph no [protected]
                        Verified Support
                        Sep 10, 2016
                        OnlineClues Customer Care's response
                        Dear Sir,
                        Please check your gmail account inbox, customer care team has reverted to you.
                        Thanks & Regards
                        Onlineclues Team
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                          T
                          tumhari maa ki
                          from Delhi, Delhi
                          Sep 9, 2016
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                          Address: New Delhi, Delhi, 110085

                          Teri maa ki saale cheater. fruid kamina kutta, haram khor, gandi naalo ke keede, tumhari maa ki behan ki haram zyaado saalo nakli saaman deto ho. public ko bewkoof banato ho . saale jab tak tum jaise fraud rahege tab tak india kabhi tarakki nahi kar sakta. saalo hamkhoro sahi se chuna laga dia tum ne public ko . ab dekhna cunsumer court me jaake tum sab ke khilaf case nahi kiya to .
                          OnlineClues customer support has been notified about the posted complaint.
                          I want to return those shirt because those quality are very low.

                          I am complaining about your company - Comment #2544966 - Image #0
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                            H
                            Hari Mukiri
                            from Hyderabad, Telangana
                            Sep 9, 2016
                            Resolved
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                            Resolved

                            Address: 500047
                            Website: online clues

                            Iam does not order this type of product i can chhose only what can u disply product and which type product send this is not match product.
                            i want chhose and i want order full sleeve and branded shirts .but u have sent normal shirts .so i dont want this type and i chhose only different colours not this colours immediately change the shirts or take your fault
                            Oct 11, 2016
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Sep 09, 2016
                            Updated by Hari Mukiri
                            Dear sir,
                            i want to return my order it will received today because i see in in your web site this product not match to my product which is you shown
                            this is totally different product so i want refund my money i don't like this cheating if you will not take this back & refund my money than wiil gonna file FIR against you of 420 kindly revert me soon.
                            Verified Support
                            Sep 10, 2016
                            OnlineClues Customer Care's response
                            Dear Customer,
                            We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                            Regards,
                            Onlineclues Team
                            Please return my

                            Branded combo of 3 pure cotton shirts - Comment #2544974 - Image #0
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                              M
                              Macro
                              from Chennai, Tamil Nadu
                              Sep 9, 2016
                              Resolved
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                              Resolved

                              Address: 600035

                              5 nos shirt ordered on 02/09/16 yesterday received 5 shirts received but 2 shirts are different colour with out chose colour so iam return the product, cash payment Rs, 999 + delivery charges Rs.100 Total Rs, 1099 paid Order no:CIN440793, Kindly take the product and return the amount,

                              Regards
                              Macro

                              [protected]
                              Oct 18, 2016
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Sep 09, 2016
                              Updated by Macro
                              Order details:
                              Order id: CIN440793
                              Date of delivery: 8 Sep, 2016
                              Product name: combo of cotton stylish shirts
                              Unit cost:999 rupees (100 extra for shipping)
                              Total amount: 1099 rupees

                              Returned reasons:

                              Product (shirts) is totally different in design from the show in image of your site
                              the size is not fit.
                              Verified Support
                              Sep 10, 2016
                              OnlineClues Customer Care's response
                              Dear Customer,
                              We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                              Regards,
                              Onlineclues Team
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                                S
                                santoshaaaaa
                                Sep 8, 2016
                                Resolved
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                                Resolved

                                Address: 110034
                                Website: onlinecluse.com

                                All shirts are very long and big .
                                This shirt are not same which is order by me
                                I ordered those shirt which is not same
                                +1 photos
                                Oct 12, 2016
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Sep 08, 2016
                                Updated by santoshaaaaa
                                This is not best for me
                                Sep 09, 2016
                                Updated by santoshaaaaa
                                [censored] default no size and no clor i am not satisfied pls exhang plz
                                Verified Support
                                Sep 10, 2016
                                OnlineClues Customer Care's response
                                Dear Customer,
                                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                Regards,
                                Onlineclues Team
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                                  J
                                  Jobin Kuncheria
                                  from Sivagiri, Tamil Nadu
                                  Sep 8, 2016
                                  Resolved
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                                  Resolved

                                  Address: Hisar, Haryana, 125001
                                  Website: onlineclues.com

                                  It is very poor quality and not matched to the picture you shown in the advertisement.I want to get refund the amount. Date of incident 14/08/2016.My bank A/C No. [protected]. I want to return the product which I purchased from your site (London Looks 3 comfort fit Jeans, Qty - 1, size - 28, SKU Code : LL 3Jeans). The product that you showed in the advertisement and the product is of poor quality.
                                  Oct 14, 2016
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Sep 08, 2016
                                  Updated by Jobin Kuncheria
                                  The product is so poor quality. This is not the product that you showed in the advertisement. So, I want to return the product and get refund the amount.
                                  Verified Support
                                  Sep 10, 2016
                                  OnlineClues Customer Care's response
                                  Dear Customer,
                                  Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                                  Thanks & Regards,
                                  Onlineclues Team
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                                    G
                                    Gokul Shaji
                                    from Mysore, Karnataka
                                    Sep 8, 2016
                                    Resolved
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                                    Resolved

                                    Address: 560058
                                    Website: www.onlineclue.com

                                    Im don't like very pure Quantity. iwant retan my prdt. it is poor bit ween rod side shops . im realy don't like this prdt
                                    the will be very chiting me
                                    dryhsazfhh ggssvhikc hgsdghjj yddvjiijfddd fsssssss ddftggggg gggfffftfghgddethhffghhhhhhddrgkkkkbgssrhbvdddfggvxdddgghdsddcfcxzs fffffddxxzzzfcvvv ggvvvvzssdddddddnnnn ggffffghhf gggggggffsss fffgffdz
                                    Oct 19, 2016
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 10, 2016
                                    OnlineClues Customer Care's response
                                    Hello, Greetings from OnlineClues!
                                    We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
                                    Onlineclues Team
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                                      H
                                      HaBi GRz
                                      from Sivagiri, Tamil Nadu
                                      Sep 8, 2016
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                                      Address: Malappuram, Kerala, 676101
                                      Website: www.onlineclues.com

                                      I want to return my order because quality of product is bad and size size of product is not same which i ordered. Please refund my money as soon as otherwise i will have to file a FIR against your company
                                      my order no;[protected]
                                      by
                                      HABEEB RAHMAN C.P
                                      mobile:[protected]
                                      [protected]@gmail.com
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                                        S
                                        Sudhirpree
                                        from Kolkata, West Bengal
                                        Sep 8, 2016
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                                        Address: Kolkata, West Bengal, 70003
                                        Website: Onlineclues

                                        The company is giving me wrong delivery. They give me a two shirts and one t-SHIRT instead of three shirts. So, I request you to do something. This company was fraud.
                                        +1 photos
                                        Sep 08, 2016
                                        Updated by Sudhirpree
                                        Wrong delivery of products and also bad quality of products.
                                        Sep 17, 2016
                                        Updated by Sudhirpree
                                        The company not taken any step for my complaint. I am not buy any thing in online next time.
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