OnlineClues Complaints & Reviews

Address: Indore, Madhya Pradesh, 452001

London look men's jeans wrong size delivered
Mene jeans 38 size ki book kari aur aapke yaha se jo parsal delivered hua usme upper raper par size 38 ka likha he lekin ander jeans 36 size ki hi nikal rahi he

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Address: Banswara, Rajasthan, 327001

I have ordered the product and I have received it on[protected]. The product is very bad & size or colour is also different...I want to return to this product. I tired more 30 times on the phone no. Mentioned but there is no reponse.The return polocy is short time . Plz do the favour and slove my problem.I think u slove my problem at short time .

Oct 20, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Sep 10, 2016

Updated by Akshat Rajawat I have ordered the product and I have received it on[protected]. The product is very bad & size or colour is also different...I want to return to this product. I tired more 30 times on the phone no. Mentioned but there is no reponse.The return polocy is short time . Plz do the favour and slove my problem.

Verified Support

Sep 13, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Address: New Delhi, Delhi, 110059

Website: Www.onlineclues.com

Order ID: OID338200
The product size and color is wrong it to take the product and give my money. I will return the product.the product is returned in your company address you will receive the product and give my money ...
My Address is ...
Abhikanth m s
Mundackal house
Vengathanam p o
Palapra
Kottayam 686512
Kerala
Email: [protected]@gmail

May 10, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Sep 10, 2016

Updated by Abhikanth m s I will take combo for 5 premium cotton shirts in online clues.the size and color is wrong I was return the product in your company address. Pls take the product and give my money.

Sep 10, 2016

Updated by Abhikanth m s Pls give my money...

Sep 12, 2016

Updated by Abhikanth m s Pls contact

Verified Support

Sep 13, 2016

OnlineClues Customer Care's response Hello Customer,
Greetings from Onlineclues.com Above mentioned product is not delivered by us.
Please check properly from where do you order this product as it is not our shipment
Our shippment is spark international.

Thanks
Team OnlineClues

Sep 15, 2016

Updated by Abhikanth m s I will be return the product in your company address

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Address: Hisar, Haryana, 125001

Website: Onlineclues.com

The quality of their product is very good i got good customer support and i am very happy with all this!! They deliver quality products at low prices!! I loved shopping with them after my first order i also ordered fila products and to my surprise they were original... yes damn original and after that i love shopping with them!! I would like to say that plzz. Add more products and more variety to make ur customers happy!! And keep delivering quality things at such low prices😍😍

Oct 15, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2016

OnlineClues Customer Care's response Dear sir,
Thanks for using OnlineClues & We will do the best customer support service.
Regards,
Team Onlineclues

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Address: Bellary, Karnataka, 583132

Website: Online clues

I orderd the white, blue, and cream color shirts but you send an different colors of shirts and also shirts are little damaged so I want to be return the orderd Clothes, I orderd the white, blue, and cream color shirts but you send an different colors of shirts and also shirts are little damaged so I want to be return the orderd Clothes ..

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Oct 15, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Sep 10, 2016

Updated by Shivu A I got damaged clothes...

Verified Support

Sep 13, 2016

OnlineClues Customer Care's response Dear Sir,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Team Onlineclues

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Address: Mumbai City, Maharashtra, 400006

Website: www.onlineclues.com

Complaining for the 2nd time.. I have received my order ( AWB Number[protected] & Order no. CIN327241) but there is a defect in product(shirt) and it is not same as it was shown online on website. I requested to return the product and refund my money but they are responding in very bad manner. I have got a mail from onlineclues saying 'we are facing problem to pickup the product from my area where this is very rich area in Mumbai.. I have faced alot problem till now with onlineclues for my money back.. it's been 2 months now. Collect this shirts the refund me.

Oct 15, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you.
Thanks & Regards
Onlineclues Team

Mar 05, 2017

Updated by Neel Rock Not yet resolved.. I can't waste more money on sending u the packet through.. already enough money I have spent on this bug and fake defective product

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Address: YSR, Andhra Pradesh, 516227

Website: ONLINE CLUES

Order id: cin 460513
Order date: sep 1, 2016
Date of delivary: sep 9th, 2016
Product name: london looks checks [censored]rs size s

Unit cost:999 rupees (100 extra for shipping)
Total amount: 1099 rupees

Returned reasons:
Product (Shirts) is totally different in design from the show in image of your site. Wrong colour, size
Cloth quality also not good.

Sep 12, 2016

Complaint marked as Resolved

[email protected] mobileno 9491515070 please refund my amount..

OnlineClues customer support has been notified about the posted complaint.

Sep 12, 2016

Updated by nvsk162 this site products are waste prouducts...

Verified Support

Sep 13, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you.
Thanks & Regards
Onlineclues Team

Sep 16, 2016

Updated by nvsk162 6 days completed no moving from other side ...
so many times call customer care busy busy busy...we are
un happy ...

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Address: Mysore, Karnataka, 570016

Website: Onlineclues.com

I have ordered a wrong product so I want to cancel this order
So please co operate with me and obligue

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Address: Jaipur, Rajasthan, 302019

Return my amount.. As product is not the same which I was disiring for..size is different .order is jeans...call me back soon

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Address: Mumbai City, Maharashtra, 400032

Website: onlineclues.com

Dear Sir,
This is to inform you that my complaint is not resolved you have mention as resolved. Change status of marked as resolved.I request to Indian consumer comlaints forum this company not able to resolve my problem.My complaint is still pending.Already they have taken more then 1 month to resolve this issue.Even they not reply anything regarding to this.Lot of time I mailed to [protected]@gmail.com from my email id and only they replied please be assured that we are working on your problem and our representative will get in touch with you regarding this.How much time they want to working on problem and when will representative get in touch ? Please stop this nonsense.

Oct 15, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Sep 10, 2016

Updated by Sanket Kondalkar This is to inform you that my complaint is not resolved you have mention as resolved. Change status of marked as resolved.I request to Indian consumer comlaints forum this company not able to resolve my problem.My complaint is still pending.Already they have taken more then 1 month to resolve this issue.Even they not reply anything regarding to this.Lot of time I mailed to [protected]@gmail.com from my email id and only they replied please be assured that we are working on your problem and our representative will get in touch with you regarding this.How much time they want to working on problem and when will representative get in touch ? Please stop this nonsense.

Verified Support

Sep 13, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you.
Thanks & Regards
Onlineclues Team

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Address: 226001

Website: onlineclues

Order no CIN438012
Order date 01/09/2016
Recieving date 09/09/2016
Reason product is not same as shown by your site, we have order short shirt but provided by you extra long

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Address: 700011

Product no CIN419153

Shirts are no matched the seen item

I want my money and returned this product.

Oct 15, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Sep 09, 2016

Updated by prasenjit shaw I want returned product cin419153 and back my money.

Sep 09, 2016

Updated by prasenjit shaw I want my money and returned this product Con 419153

Sep 10, 2016

Updated by prasenjit shaw I'm not sattisfied this shirts please returned the order no CIN 419153
Return my money
Ph no [protected]

Verified Support

Sep 10, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you.
Thanks & Regards
Onlineclues Team

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Address: New Delhi, Delhi, 110085

Teri maa ki saale cheater. fruid kamina kutta, haram khor, gandi naalo ke keede, tumhari maa ki behan ki haram zyaado saalo nakli saaman deto ho. public ko bewkoof banato ho . saale jab tak tum jaise fraud rahege tab tak india kabhi tarakki nahi kar sakta. saalo hamkhoro sahi se chuna laga dia tum ne public ko . ab dekhna cunsumer court me jaake tum sab ke khilaf case nahi kiya to .

OnlineClues customer support has been notified about the posted complaint.

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S

Shrikumar Gupta

from Mumbai, Maharashtra

Sep 9, 2016

I want to return those shirt because those quality are very low.

I am complaining about your company - Comment #2544966 - Image #0

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Address: 500047

Website: online clues

Iam does not order this type of product i can chhose only what can u disply product and which type product send this is not match product.
i want chhose and i want order full sleeve and branded shirts .but u have sent normal shirts .so i dont want this type and i chhose only different colours not this colours immediately change the shirts or take your fault

Oct 11, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Sep 09, 2016

Updated by Hari Mukiri Dear sir,
i want to return my order it will received today because i see in in your web site this product not match to my product which is you shown
this is totally different product so i want refund my money i don't like this cheating if you will not take this back & refund my money than wiil gonna file FIR against you of 420 kindly revert me soon.

Verified Support

Sep 10, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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K

kumar45

Sep 9, 2016

Please return my

Branded combo of 3 pure cotton shirts - Comment #2544974 - Image #0

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Address: 600035

5 nos shirt ordered on 02/09/16 yesterday received 5 shirts received but 2 shirts are different colour with out chose colour so iam return the product, cash payment Rs, 999 + delivery charges Rs.100 Total Rs, 1099 paid Order no:CIN440793, Kindly take the product and return the amount,

Regards
Macro

[protected]

Oct 18, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Sep 09, 2016

Updated by Macro Order details:
Order id: CIN440793
Date of delivery: 8 Sep, 2016
Product name: combo of cotton stylish shirts
Unit cost:999 rupees (100 extra for shipping)
Total amount: 1099 rupees

Returned reasons:

Product (shirts) is totally different in design from the show in image of your site
the size is not fit.

Verified Support

Sep 10, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: 110034

Website: onlinecluse.com

All shirts are very long and big .
This shirt are not same which is order by me
I ordered those shirt which is not same

+1 photos

Oct 12, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Sep 08, 2016

Updated by santoshaaaaa This is not best for me

Sep 09, 2016

Updated by santoshaaaaa [censored] default no size and no clor i am not satisfied pls exhang plz

Verified Support

Sep 10, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: Hisar, Haryana, 125001

Website: onlineclues.com

It is very poor quality and not matched to the picture you shown in the advertisement.I want to get refund the amount. Date of incident 14/08/2016.My bank A/C No. [protected]. I want to return the product which I purchased from your site (London Looks 3 comfort fit Jeans, Qty - 1, size - 28, SKU Code : LL 3Jeans). The product that you showed in the advertisement and the product is of poor quality.

Oct 14, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Sep 08, 2016

Updated by Jobin Kuncheria The product is so poor quality. This is not the product that you showed in the advertisement. So, I want to return the product and get refund the amount.

Verified Support

Sep 10, 2016

OnlineClues Customer Care's response Dear Customer,
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

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Address: 560058

Website: www.onlineclue.com

Im don't like very pure Quantity. iwant retan my prdt. it is poor bit ween rod side shops . im realy don't like this prdt
the will be very chiting me
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Oct 19, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2016

OnlineClues Customer Care's response Hello, Greetings from OnlineClues!
We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
Onlineclues Team

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Address: Malappuram, Kerala, 676101

Website: www.onlineclues.com

I want to return my order because quality of product is bad and size size of product is not same which i ordered. Please refund my money as soon as otherwise i will have to file a FIR against your company
my order no;[protected]
by
HABEEB RAHMAN C.P
mobile:[protected]
[protected]@gmail.com

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Address: Kolkata, West Bengal, 70003

Website: Onlineclues

The company is giving me wrong delivery. They give me a two shirts and one t-SHIRT instead of three shirts. So, I request you to do something. This company was fraud.

+1 photos

Sep 08, 2016

Updated by Sudhirpree Wrong delivery of products and also bad quality of products.

Sep 17, 2016

Updated by Sudhirpree The company not taken any step for my complaint. I am not buy any thing in online next time.

OnlineClues Complaints & Reviews

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OnlineClues reviews & complaints page 168

Jeans wrong size

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Return to product

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Combo for 5 premium cotton shirts

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Jeans and shirts

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Clothes/damaged

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Different quality and defective product

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Return my order no cin430513

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Cancelling order no cin446820

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I want to return the order.

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London Looks Slim Fit Denim Jeans RS.1099 buy on 17July 2016 Order number: CIN307174

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Product is not same as shown by your site

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Landon looks 5 shirts size L

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I am complaining about your company

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Branded combo of 3 pure cotton shirts

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Reg - Product return Shirt Colour Changed

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This product is not sutisfied

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I want to return the product.The product is poor quality.

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CIN441740/LONDON lOOKS Fusion Of 5 Check Shirt ! size: XL

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Cheating

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Wrong delivery

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