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OnlineClues Complaints & Reviews

www.onlineclues.com

3.1

Updated: Dec 18, 2021

Complaints 4675

Resolved

2872

Unresolved

1803

Good! OnlineClues values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that OnlineClues step up their efforts to fully resolve all complaints 👍

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OnlineClues reviews & complaints page 170

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Address: 122001

This is for your information that i have purchased a product from onlineclues on dated 07/08/2016 refunded back to them and till now received any refund from Onlineclues account.

I have asked them to please share the details if you have done the same i got a call from your agent 3 days back regarding the refund amount that transaction from your side has been declined and refund could not happen and he was asking for the bank details and i have given the details him again.

Now i am really very unhappy with your services i am requesting you to please share the refunded transaction detail.

I am trying to get in touch with your customer care number [protected]/39 from 2 days nobody is answering on that number, Please get it touch with me my Mob no is [protected].

I am requesting you again for my refund amount.

Thanks & Regards
Sunny Bhalla
[protected]

Oct 14, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you.
Thanks & Regards
Onlineclues Team

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Address: Patna, Bihar, 800001

I have purchase and booked small size of shirt but delivered different size which is - medium and large. What the hell is this. So please collect the size and re send or return my cash immediately without any delay.
This is for your kind information.

Rgds,
Abid ali
Cghs, w. C. No-01,
Budh marg,
Patna-01
[protected]

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Address: Patna, Bihar, OID359726

Not original products u give me and size of products also differ and quality of products is very low and colour of products also differ and the quality of cloth u use very low quality and my combo order i show one product is use already and product rupture and product callour are already rupture and ur product is very low quality
Plz refund my money
Order no. Oid359726

Oct 16, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Sep 07, 2016

Updated by wasim a Plz refund my money

Verified Support

Sep 10, 2016

OnlineClues Customer Care's response Hello ……
Greetings from Onlineclues.com Above mentioned product is not delivered by us.
Please check properly from where do you order this product as it is not our shipment
Our shippment is spark international.

Thanks
OnlineClues Team

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Address: 560004

Website: Online cluse. Com

I had purchased 3 shirts from you and the quality of the product is not at all good and not worth of paying that much and I have not received the same product that I saw and ordered online and the size is also different.
I have tried calling nearly 20 time but ur lines are always busy .
I have also provided my details on line but have not received any update. Can anyone look into this and return my money back.

Oct 19, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2016

OnlineClues Customer Care's response Hello, Greetings from OnlineClues!
We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
Onlineclues Team

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Address: Mumbai City, Maharashtra, 400068

Website: www.onlinesclues.com

I had ordered 5 branded multcolor cotton shirts (Size medium) @ 999 only + shipping charge 100 rs. That shirts which i had ordered, it's colour was dark black, dark red, dark blue, light blue and brown. But i got different colour shirts which i didn't ordered. Kindly return my order and i want my chose shirts. You send me a wrong courier. Kindly do the needful.

5 shirts came through gati courier (Order no: cin439876). Tracking code :[protected] and shipped on 03/09/2016 and i got these wrong shirts on 06/09/2016. Kindly do the needful and provide me my correct shirts which i had ordered.

Regards.
Rajesh upadhyay.
Room no: 39, parasnath upadhyay chawl.
M. C. Compound. Near parvat nagar. S. V. Road. Dahisar east.
Mumbai-400068. Maharashtra.
Email : [protected]@gmail.com

+1 photos

Oct 14, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Address: 122001

Website: www.onlineclues.com

I ordered london looks five slim fit shirts and they receive the order to me. I saw the shirts were very poor low quality and it was out of shape. Then i complaints once before 1 month before. They sent an email that was ' we have saw your complaints we regard you soon and are consumer will call you'
And till now no one called me
I said i will return you the order give back my money.
Till now no response. If i called there number is currently busy is currently busy all time.
They have cheated me
I will surely complaint to a police officer this online clues is cheater.
If they call me after this complaint i will send back the product and i want my refund.

Oct 15, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2016

OnlineClues Customer Care's response Hello, Greetings from OnlineClues!
We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
Onlineclues Team

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Address: 122001

Website: www.onlineclues.com

We have ordered 3 linen combo formal shirts but the wrong product was delivered and that product was too cheap and no quality and also the product is very waste one i have ever seen.
iam humbly requesting you to return my money for this product
if not i will complaint to police and i will go to high court, this is the way you are cheating your customers severe action will be taken unless you respond.

Oct 15, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2016

OnlineClues Customer Care's response Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

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Address: 713206

Website: www.onlineclues.com

I have ordered set of denim jeans but unfortunately wrong product has been delivered... It is totally different from the product shown on the site... I wanna cancle and return the product...
Order id-cin421672
I have already registered my compliant on the main page... But no response i have get yet... I want my money back!
I want my money back!
I want my money back!
I want my money back!
I want my money back!
I want my money back!

Oct 22, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Address: 562111

Combo of 3 branded shirts. Sige xl.
Ku code - 3stylishshirt_xl
Ordar no - oid366888
This itam was not adjast my body please xxl sige shirts deliverd

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Address: New Delhi, Delhi, 110043

I want to return london looks 5 tailored fit cotton casual shirts because its different product of color from which you show in image
Ro banty on sep 6, 2016
Dear sir i want to return london looks 5 tailored fit cotton casual shirts because its different product of color from which you show in image. All shirts are also not comfortable after wearing. So please return my product or refund my money otherwise replace this product as soon as. I will send you my whole details of invoice.

My original choose shirts photo + wrong deliver + invoice photo
I will send photo and take this action immediately.

Thank you...

Sep 06, 2016

Updated by Banty Yash Please replace my shirts

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Address: Indore, Madhya Pradesh, 452001

I bought a combo pack of 3 shirts of on online clues site but i got totaly wrong product. (In size, colour, fabric) i have already complained on this company but not getting any response from company
So plz solve my problem so plz refund my money in my bank account so plz contact to me on this no-[protected]
Kamlesh patel

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Address: Gurgaon, Haryana, 122503

Neha sharma
Order no cin439072
You delivere wrong products. I ordered 28 size denims and you gave me 30size denims.
No facilities of easy returns and you give fake numbers which doesn't work on your site.
Take your parcel back and give me my money.

+1 photos

Oct 11, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2016

OnlineClues Customer Care's response Dear Customer,
Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Thanks & Regards,
Onlineclues Team

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Address: Hisar, Haryana, 125001

Website: onlineclues.com

I ordered a pack of three denim jeans worth rupees 999. I received the product today (6th sep, 2016). I am not satisfied with the quality of the product. I want to return it. Sku code is ll 3jeans 5. Order no. Cin439723. The pants are worst quality. I want to return it and want my money back. The product is far different from the photos displayed in the website.

+1 photos

Oct 15, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Sep 06, 2016

Updated by Arpan Mondal I want a answer soon.

Verified Support

Sep 10, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you.

Thanks & Regards
Onlineclues Team

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Address: 577501

Thz is [censored] company... The shrits r really very bad... company will not response to our complaint... M looking to complain the consumer court regarding thz shirts...pls dont buy thz product n don't use thz online clues product...I want my money back...refund my money as soon as possible... And whenever we call to ur representative always busy...don't response to our call

Oct 14, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2016

OnlineClues Customer Care's response Dear Sir,
Greetings of the Day! We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention. In response to your concern, we would request you to kindly revert with your contact number, Work order number and E-mail i.d so that we can communicate to you and assist you better in this regard.
Thanks & Regards
Onlineclues customer care team

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Address: 560078

Website: onlineclues.com

I have purchased a set of 5 shirts from onlineclues which is of a very cheap quality so i want to return it and get refunded i am very serious about this... I have been calling you from past 2days but there's no response from them they are rejecting my call... If this doesnt get solved immediately i will be filling a complaint against onlineclues

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Address: Surat, Gujarat, 395010

Website: online clues.com

I order to london look men's 3 fit coloured printed casual shirt on online cluse.com but he not sen proper shirt so how can i return my order...,...,, how we can order return

L

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Address: Pratapgarh, Rajasthan, 312605

Website: onlineclues

This company is a defaulter company. This company sales wrong and unused full product. I purchase 5 cotton shirt and 3 jeans but this product is very poor condition. And not gave me answer my complain report and not provide satisfied answer. This company product are not same website image and selling product these are different
Contact me [protected]

May 18, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2016

OnlineClues Customer Care's response Dear Customer,
Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Thanks & Regards,
Onlineclues Team

Sep 23, 2016

Updated by Sanjeev tahar but till date this problem not solved .

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Address: 600002

My order size midiem but our deliverd on large
Pls send the mediem size

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Address: 530001

Website: online clues

Mi product is changed booking one item taken by another item when my product is return my amount is back ples give return amount

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Address: Rajkot, Gujarat, 360005

Website: www.onlineclues.com

Dear sir i want to return london looks 5 tailored fit cotton casual shirts because its different product of color from which you show in image. All shirts are also not comfortable after wearing. So please return my product or refund my money otherwise replace this product as soon as. I will send you my whole details of invoice.

My original choose shirts photo + wrong deliver + invoice photo
I will send photo and take this action immediately.

Thank you

+3 photos

Oct 11, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you.
Thanks & Regards
Onlineclues Team

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S

Shubpatil

from Mumbai, Maharashtra

Sep 6, 2016

Onlineclues — Cheater

Fraud

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