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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 170

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S
Sunny.Bhalla
from Delhi, Delhi
Sep 7, 2016
Resolved
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Address: 122001

This is for your information that i have purchased a product from onlineclues on dated 07/08/2016 refunded back to them and till now received any refund from Onlineclues account.

I have asked them to please share the details if you have done the same i got a call from your agent 3 days back regarding the refund amount that transaction from your side has been declined and refund could not happen and he was asking for the bank details and i have given the details him again.

Now i am really very unhappy with your services i am requesting you to please share the refunded transaction detail.

I am trying to get in touch with your customer care number [protected]/39 from 2 days nobody is answering on that number, Please get it touch with me my Mob no is [protected].

I am requesting you again for my refund amount.

Thanks & Regards
Sunny Bhalla
[protected]
Oct 14, 2016
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2016
OnlineClues Customer Care's response
Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you.
Thanks & Regards
Onlineclues Team
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    A
    Abid Shah94
    from Patna, Bihar
    Sep 7, 2016
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    Address: Patna, Bihar, 800001

    I have purchase and booked small size of shirt but delivered different size which is - medium and large. What the hell is this. So please collect the size and re send or return my cash immediately without any delay.
    This is for your kind information.

    Rgds,
    Abid ali
    Cghs, w. C. No-01,
    Budh marg,
    Patna-01
    [protected]
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      W
      wasim a
      Sep 7, 2016
      Resolved
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      Resolved

      Address: Patna, Bihar, OID359726

      Not original products u give me and size of products also differ and quality of products is very low and colour of products also differ and the quality of cloth u use very low quality and my combo order i show one product is use already and product rupture and product callour are already rupture and ur product is very low quality
      Plz refund my money
      Order no. Oid359726
      Oct 16, 2016
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Sep 07, 2016
      Updated by wasim a
      Plz refund my money
      Verified Support
      Sep 10, 2016
      OnlineClues Customer Care's response
      Hello ……
      Greetings from Onlineclues.com Above mentioned product is not delivered by us.
      Please check properly from where do you order this product as it is not our shipment
      Our shippment is spark international.

      Thanks
      OnlineClues Team
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        S
        shreyas hg
        from Bengaluru, Karnataka
        Sep 7, 2016
        Resolved
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        Resolved

        Address: 560004
        Website: Online cluse. Com

        I had purchased 3 shirts from you and the quality of the product is not at all good and not worth of paying that much and I have not received the same product that I saw and ordered online and the size is also different.
        I have tried calling nearly 20 time but ur lines are always busy .
        I have also provided my details on line but have not received any update. Can anyone look into this and return my money back.
        Oct 19, 2016
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Verified Support
        Sep 10, 2016
        OnlineClues Customer Care's response
        Hello, Greetings from OnlineClues!
        We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
        Onlineclues Team
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          N
          novartis
          from Mumbai, Maharashtra
          Sep 7, 2016
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          Resolved

          Address: Mumbai City, Maharashtra, 400068
          Website: www.onlinesclues.com

          I had ordered 5 branded multcolor cotton shirts (Size medium) @ 999 only + shipping charge 100 rs. That shirts which i had ordered, it's colour was dark black, dark red, dark blue, light blue and brown. But i got different colour shirts which i didn't ordered. Kindly return my order and i want my chose shirts. You send me a wrong courier. Kindly do the needful.

          5 shirts came through gati courier (Order no: cin439876). Tracking code :[protected] and shipped on 03/09/2016 and i got these wrong shirts on 06/09/2016. Kindly do the needful and provide me my correct shirts which i had ordered.

          Regards.
          Rajesh upadhyay.
          Room no: 39, parasnath upadhyay chawl.
          M. C. Compound. Near parvat nagar. S. V. Road. Dahisar east.
          Mumbai-400068. Maharashtra.
          Email : [protected]@gmail.com
          +1 photos
          Oct 14, 2016
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Verified Support
          Sep 10, 2016
          OnlineClues Customer Care's response
          Dear Customer,
          We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
          Thanks & Regards,
          Onlineclues Team
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            A
            Abdul Rahuman.K
            from Mumbai, Maharashtra
            Sep 6, 2016
            Resolved
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            Resolved

            Address: 122001
            Website: www.onlineclues.com

            I ordered london looks five slim fit shirts and they receive the order to me. I saw the shirts were very poor low quality and it was out of shape. Then i complaints once before 1 month before. They sent an email that was ' we have saw your complaints we regard you soon and are consumer will call you'
            And till now no one called me
            I said i will return you the order give back my money.
            Till now no response. If i called there number is currently busy is currently busy all time.
            They have cheated me
            I will surely complaint to a police officer this online clues is cheater.
            If they call me after this complaint i will send back the product and i want my refund.
            Oct 15, 2016
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Verified Support
            Sep 10, 2016
            OnlineClues Customer Care's response
            Hello, Greetings from OnlineClues!
            We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
            Onlineclues Team
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              M
              mohan_mohan
              from Delhi, Delhi
              Sep 6, 2016
              Resolved
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              Resolved

              Address: 122001
              Website: www.onlineclues.com

              We have ordered 3 linen combo formal shirts but the wrong product was delivered and that product was too cheap and no quality and also the product is very waste one i have ever seen.
              iam humbly requesting you to return my money for this product
              if not i will complaint to police and i will go to high court, this is the way you are cheating your customers severe action will be taken unless you respond.
              Oct 15, 2016
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Verified Support
              Sep 10, 2016
              OnlineClues Customer Care's response
              Dear Customer,

              Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

              Thanks & Regards,
              Onlineclues Team
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                S
                saurav paswan
                from Patna, Bihar
                Sep 6, 2016
                Resolved
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                Resolved

                Address: 713206
                Website: www.onlineclues.com

                I have ordered set of denim jeans but unfortunately wrong product has been delivered... It is totally different from the product shown on the site... I wanna cancle and return the product...
                Order id-cin421672
                I have already registered my compliant on the main page... But no response i have get yet... I want my money back!
                I want my money back!
                I want my money back!
                I want my money back!
                I want my money back!
                I want my money back!
                Oct 22, 2016
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                Sep 10, 2016
                OnlineClues Customer Care's response
                Dear Customer,
                We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                Thanks & Regards,
                Onlineclues Team
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                  M
                  mahadev d s
                  from Noida, Uttar Pradesh
                  Sep 6, 2016
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                  Address: 562111

                  Combo of 3 branded shirts. Sige xl.
                  Ku code - 3stylishshirt_xl
                  Ordar no - oid366888
                  This itam was not adjast my body please xxl sige shirts deliverd
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                    B
                    Banty Yash
                    from Pune, Maharashtra
                    Sep 6, 2016
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                    Address: New Delhi, Delhi, 110043

                    I want to return london looks 5 tailored fit cotton casual shirts because its different product of color from which you show in image
                    Ro banty on sep 6, 2016
                    Dear sir i want to return london looks 5 tailored fit cotton casual shirts because its different product of color from which you show in image. All shirts are also not comfortable after wearing. So please return my product or refund my money otherwise replace this product as soon as. I will send you my whole details of invoice.

                    My original choose shirts photo + wrong deliver + invoice photo
                    I will send photo and take this action immediately.

                    Thank you...
                    Sep 06, 2016
                    Updated by Banty Yash
                    Please replace my shirts
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                      K
                      Kamlesh birla
                      from Raipur, Chhattisgarh
                      Sep 6, 2016
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                      Address: Indore, Madhya Pradesh, 452001

                      I bought a combo pack of 3 shirts of on online clues site but i got totaly wrong product. (In size, colour, fabric) i have already complained on this company but not getting any response from company
                      So plz solve my problem so plz refund my money in my bank account so plz contact to me on this no-[protected]
                      Kamlesh patel
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                        N
                        Neha2091
                        from Pune, Maharashtra
                        Sep 6, 2016
                        Resolved
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                        Resolved

                        Address: Gurgaon, Haryana, 122503

                        Neha sharma
                        Order no cin439072
                        You delivere wrong products. I ordered 28 size denims and you gave me 30size denims.
                        No facilities of easy returns and you give fake numbers which doesn't work on your site.
                        Take your parcel back and give me my money.
                        +1 photos
                        Oct 11, 2016
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 10, 2016
                        OnlineClues Customer Care's response
                        Dear Customer,
                        Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
                        Thanks & Regards,
                        Onlineclues Team
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                          A
                          Arpan Mondal
                          Sep 6, 2016
                          Resolved
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                          Resolved

                          Address: Hisar, Haryana, 125001
                          Website: onlineclues.com

                          I ordered a pack of three denim jeans worth rupees 999. I received the product today (6th sep, 2016). I am not satisfied with the quality of the product. I want to return it. Sku code is ll 3jeans 5. Order no. Cin439723. The pants are worst quality. I want to return it and want my money back. The product is far different from the photos displayed in the website.
                          +1 photos
                          Oct 15, 2016
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Sep 06, 2016
                          Updated by Arpan Mondal
                          I want a answer soon.
                          Verified Support
                          Sep 10, 2016
                          OnlineClues Customer Care's response
                          Dear Sir,
                          Please check your gmail account inbox, customer care team has reverted to you.

                          Thanks & Regards
                          Onlineclues Team
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                            A
                            aamir imran
                            from Bhubaneshwar, Odisha
                            Sep 6, 2016
                            Resolved
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                            Resolved

                            Address: 577501

                            Thz is [censored] company... The shrits r really very bad... company will not response to our complaint... M looking to complain the consumer court regarding thz shirts...pls dont buy thz product n don't use thz online clues product...I want my money back...refund my money as soon as possible... And whenever we call to ur representative always busy...don't response to our call
                            Oct 14, 2016
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 10, 2016
                            OnlineClues Customer Care's response
                            Dear Sir,
                            Greetings of the Day! We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention. In response to your concern, we would request you to kindly revert with your contact number, Work order number and E-mail i.d so that we can communicate to you and assist you better in this regard.
                            Thanks & Regards
                            Onlineclues customer care team
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                              P
                              prajwaljetty
                              Sep 6, 2016
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                              Address: 560078
                              Website: onlineclues.com

                              I have purchased a set of 5 shirts from onlineclues which is of a very cheap quality so i want to return it and get refunded i am very serious about this... I have been calling you from past 2days but there's no response from them they are rejecting my call... If this doesnt get solved immediately i will be filling a complaint against onlineclues
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                                A
                                Ashish dudhat
                                from Mumbai, Maharashtra
                                Sep 6, 2016
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                                Address: Surat, Gujarat, 395010
                                Website: online clues.com

                                I order to london look men's 3 fit coloured printed casual shirt on online cluse.com but he not sen proper shirt so how can i return my order...,...,, how we can order return

                                L
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                                  S
                                  Sanjeev tahar
                                  from Jaipur, Rajasthan
                                  Sep 6, 2016
                                  Resolved
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                                  Resolved

                                  Address: Pratapgarh, Rajasthan, 312605
                                  Website: onlineclues

                                  This company is a defaulter company. This company sales wrong and unused full product. I purchase 5 cotton shirt and 3 jeans but this product is very poor condition. And not gave me answer my complain report and not provide satisfied answer. This company product are not same website image and selling product these are different
                                  Contact me [protected]
                                  May 18, 2017
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 10, 2016
                                  OnlineClues Customer Care's response
                                  Dear Customer,
                                  Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
                                  Thanks & Regards,
                                  Onlineclues Team
                                  Sep 23, 2016
                                  Updated by Sanjeev tahar
                                  but till date this problem not solved .
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                                    R
                                    RAGHURAMAN raman
                                    from Chennai, Tamil Nadu
                                    Sep 6, 2016
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                                    Address: 600002

                                    My order size midiem but our deliverd on large
                                    Pls send the mediem size
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                                      A
                                      anil rocky
                                      from Visakhapatnam, Andhra Pradesh
                                      Sep 6, 2016
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                                      Address: 530001
                                      Website: online clues

                                      Mi product is changed booking one item taken by another item when my product is return my amount is back ples give return amount
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                                        R
                                        rohitparghi
                                        from Gurgaon, Haryana
                                        Sep 6, 2016
                                        Resolved
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                                        Resolved

                                        Address: Rajkot, Gujarat, 360005
                                        Website: www.onlineclues.com

                                        Dear sir i want to return london looks 5 tailored fit cotton casual shirts because its different product of color from which you show in image. All shirts are also not comfortable after wearing. So please return my product or refund my money otherwise replace this product as soon as. I will send you my whole details of invoice.

                                        My original choose shirts photo + wrong deliver + invoice photo
                                        I will send photo and take this action immediately.

                                        Thank you
                                        +3 photos
                                        Oct 11, 2016
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 10, 2016
                                        OnlineClues Customer Care's response
                                        Dear Sir,
                                        Please check your gmail account inbox, customer care team has reverted to you.
                                        Thanks & Regards
                                        Onlineclues Team

                                        Onlineclues — Cheater

                                        Fraud
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