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3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 172

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R
rakesh rakku
Sep 3, 2016
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Address: Kolkata, West Bengal, 700060

I got wrong product. I was ordered for 36 size, but i got 34. and quality is poor.
I called so many times in Customer-care but getting no response.
My order no is CIN415461.
Please bring it return.
Sep 4, 2016
Complaint marked as Resolved 
I want to inform you that still i am getting no response form this company. I am no get either any mail or any call from this onlineclues company. Also i called so many times, but no body take the call. Please do something needful.
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    S
    singh_naresh1
    from Hyderabad, Telangana
    Sep 6, 2016
    Resolved
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    Resolved

    Address: Guntur, Andhra Pradesh, 522004

    Recentaly I purchased branded combo of 3pure cotton shirts order no: CIN376674 but I dont like this shirts so plz I requested to this company give me my money return .this three shirts is also a short in size nd the colour of the shirts so pure.so plz please give me my 800rs to me as early as possible. I want my money..I requested to this company plz give me my money refunded...alredy i complint by phone to ur executive.My complaint no: 10758. What about my order returns. Nearly 15 days gone but still I didn't get any call from u and anybody not came to take my product..I thing these all are fake shopping site.
    Oct 11, 2016
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Sep 10, 2016
    OnlineClues Customer Care's response     Dear Customer,
    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

    Regards,
    Onlineclues Team
    View replies
    Bloody you making people fool showing different product and selling different i want my money back because of you [censored] guys every one loose their trust on online product you people should be punished.
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      S
      Shravan Patel
      Sep 3, 2016
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      Address: Hisar, Haryana, 125001
      Website: onlineclues.com

      As per mentioned on your site onlinclues.com i ordered a 3 pack of jeans but i got the wrong and cheap product of very bad quality which does not match with the product i orderd so please returs this and refund my money
      +1 photos
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        S
        sk rafijul
        from Kolkata, West Bengal
        Sep 3, 2016
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        Address: 713101

        Product is very cheap quality, or product is not good so this product is change urgently eighter rs-1099 return my account
        +1 photos
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          H
          harshil101
          from Noida, Uttar Pradesh
          Sep 3, 2016
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          Address: Gurgaon, Haryana, 122001
          Website: www.onlineclues.com

          Online clues is the biggest fraud company I have ever seen, I ordered three shirts combo from there site and when I get my order it was completely different in color and size as well.Please do not buy any product from this site.
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            S
            Sugureshs Shetagar
            from Bengaluru, Karnataka
            Sep 3, 2016
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            Address: Gulbarga, Karnataka, 585102

            Suguresh shetagar on Sep 03, 2016 Submit a Complaint
            I want to cancel the order because I choose wrong product.
            My order no is CIN443384

            Order ID CIN443384 Order Date Sep 3, 2016 12:08:40 AM
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              L
              Lakshmi Yeddula
              from Hyderabad, Telangana
              Sep 3, 2016
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              Address: Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 524101

              I have ordered combo of 3 pure lenin shirts, ordr no:OID100077. I raised a request to return the product and refund my money. But no response from the customer care. It looks like a fraud company, cheating the people.
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                S
                sharad1235626
                from Jalalpur, Gujarat
                Sep 3, 2016
                Resolved
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                Resolved

                Address: 394105
                Website: onlineclues

                My order is return Dear Customer your order no CIN385979 has been shipped on 17Aug2016 through GATI courier with tracking code[protected] and will be delivered within 6-8 days.
                so i want reurn my order but not recevi so help me
                i want return i want return i want return i want return i want return i want return i want return i want return i want return i want return i want return i want return i want return
                Oct 6, 2016
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                Sep 05, 2016
                OnlineClues Customer Care's response                 Dear Sir,
                Please check your gmail account inbox, customer care team has reverted to you regarding Your refund.
                Thanks & Regards
                Onlineclues Team
                View replies
                Roancaller
                Reply
                size not computable

                Return product my order - Comment #2575260 - Image #0
                Reply
                mk gowli's reply, Oct 15, 2016
                dear sir please return the product
                sir I have received my order at 6pm on 18 of 5 shirts but it is differ from which I have ordered and I wants to return it and give me the refund back as soon as possible
                Reply
                Pankaj Jat's reply, Oct 18, 2016
                please return it soon
                Hi this is vijay here VIJAY my order no CIN751426 has been delivered by XPRESSBEES with tracking code[protected] ..I have ordered combo of 5 shirts this shirts was very large so I want to return plz response this message I'm trying past from 3 days plz return my amount. ..
                Reply
                Hi this is Amol Sirsat here Amol Sirsat my order has been delivered .My order no. Sparks international ABW .no.is[protected].I have ordered combo of 5 shirts this shirts was very large so I want to return plz response this message plz return my amount. ..

                Return product my order - Comment #2665629 - Image #0
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                  N
                  Nitin n Sheladiya
                  from Surat, Gujarat
                  Sep 3, 2016
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                  Address: Surat, Gujarat, 395006
                  Website: ONLINECLUES.COM

                  Sku code - ll5shirt 4
                  this product is retrun
                  this compny is not recive phone
                  +1 photos
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                    V
                    Vinodh Namala
                    from Mumbai, Maharashtra
                    Sep 3, 2016
                    Resolved
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                    Resolved

                    Address: 530006
                    Website: Online clues .com

                    Im vinodh from vizag, I have purchased a product of London looks 3 blended denim jeans combo

                    Order no - is CIN410984 amount of 1099 including shipping charges
                    I really felt very bad that I got the product different than shown in the online
                    I don't like the color and also quality

                    So please refund my money back
                    Thank u
                    +1 photos
                    Oct 14, 2016
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Sep 03, 2016
                    Updated by Vinodh Namala                     Please take immediate action as early as possible
                    Verified Support
                    Sep 10, 2016
                    OnlineClues Customer Care's response                     Dear Customer,
                    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                    Regards,
                    Onlineclues Team
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                      T
                      TaneEm Rockk
                      from Chennai, Tamil Nadu
                      Sep 3, 2016
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                      Address: 600014
                      Website: www.onlineclues.com

                      I ordered shirts of M size .
                      but one shirt is small and other is damaged.
                      i want to exchange it .
                      or refund me.
                      there is no respond from your side.
                      if this is also not responded i have to take other actions.
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                        S
                        Sourav Raj
                        from Delhi, Delhi
                        Sep 3, 2016
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                        Resolved

                        Address: New Delhi, Delhi, 110059

                        I want to return my product (5 shirt) which was received by me on 2-9-2016. Product is not good quality and not as per my requirement. So kindly return it and refund the money.its totally different product dull fabric . immediately do strict action in this regard. The color is also different form site. It is not a cotton product. So I want to return the product. plz do it as soon as possible.
                        Oct 11, 2016
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Sep 02, 2016
                        Ranojit's response                         Rang Colurs
                        Verified Support
                        Sep 10, 2016
                        OnlineClues Customer Care's response                         Dear Sir,
                        Please check your gmail account inbox, customer care team has reverted to you.
                        Thanks & Regards
                        Onlineclues Team
                        View replies

                        Onlineclues — Rang Colur

                        Sir may jo Colurs Mane Oder kiyata o nehi mela
                        Size M Mera Short size chaitha

                        Product is not good and cloth quality is so bad. It is totally different from site which i had seen. - Comment #2540648 - Image #0
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                          K
                          Kalpesh patil
                          Sep 3, 2016
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                          Address: Jalgaon, Maharashtra, 425001

                          Hi you send mi wrong product size and colour then these are also not good product then please return product and refund my money
                          Please send my refund bbecause these product very bad
                          Sep 03, 2016
                          Updated by Kalpesh patil                           You send mi wrong product size and colour then these are i return my product
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                            S
                            souravkumargupta
                            from Delhi, Delhi
                            Sep 2, 2016
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                            Address: Gurgaon, Haryana, 528556271
                            Website: www.onlinecluse.com

                            I am sourav kumar gupta.i received a parcel of three combo denim jeans on 1sep, 2016, which i order on 18 aug, 2016.my order no is CIN393137.products are completely different from the image which shown in website also the material of the products is worst .
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                              D
                              Deepak Dhus
                              from Vasai-Virar, Maharashtra
                              Sep 2, 2016
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                              Address: 411043
                              Website: online clues.com

                              Order sharts 26 August 2016, then receive my order n shirts are low quality n size matter n colour matter etc problem
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                                D
                                dhiraram choudhary
                                from Mumbai, Maharashtra
                                Sep 2, 2016
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                                Address: Mehsana, Gujarat, 384002

                                Sir
                                mene set 5 shirts ka order diya tha vo mil gya hai par sir mene jo size book ki thi vo nahi mili hai sir dusri size aagyi hai our colour bhi sem nahi aaye hai is liye please aap se ricvest hai ki muje yeh 5 pic shirat riplec karave thinks sir ji
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                                  A
                                  ashishmiahra0077
                                  from Mumbai, Maharashtra
                                  Sep 2, 2016
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                                  Resolved

                                  Address: Allahabad, Uttar Pradesh, 211006
                                  Website: onlinecluse. com

                                  Dear Team,
                                  I am very regret to inform you that i am not satisfied with the order no. CIN424245, The product is totaly deferent from the shown on the site and it is not good.That is why i want to make return the product which is ordered by order no. CIN424245.
                                  Another important thing is no one Customer Care executive are picking the phone while i was traying so may times.

                                  RegardsAshish
                                  Oct 7, 2016
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 05, 2016
                                  OnlineClues Customer Care's response                                   Dear Sir,
                                  Please check your gmail account inbox, customer care team has reverted to you.
                                  Thanks & Regards
                                  Onlineclues Team
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                                    P
                                    praveen soni158
                                    from Udaipur, Rajasthan
                                    Sep 2, 2016
                                    Resolved
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                                    Resolved

                                    Address: Rajsamand, Rajasthan, 313301
                                    Website: www.onlineclues.com

                                    Order details:

                                    Order id: CIN404098
                                    Mo. [protected]
                                    Order date: 24/08/2016
                                    Date of delivary: 1/09/2016
                                    Product name: LONDON LOOKS Blend Ot 5
                                    Cotton Shirts
                                    Unit cost:999 rupees (100 extra for shipping)
                                    Total amount: 1099 rupees

                                    Returned reasons:

                                    Product (shirts) is totally different in design from the show in image of your site.
                                    .
                                    The product is totally different.

                                    how to back my money?
                                    Oct 7, 2016
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 05, 2016
                                    OnlineClues Customer Care's response                                     Dear Customer,
                                    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                    Regards
                                    Onlineclues Team
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                                      N
                                      nidesh mehra
                                      from Chennai, Tamil Nadu
                                      Sep 2, 2016
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 122001
                                      Website: www.onlineclues.com

                                      Dear Sir,

                                      I have order set of 3 linen shirts last week and get yesterday only.
                                      The shirts are not as per specification and quality shown in website. The quality of shirt is very poor and not even wearable.

                                      My order no is CIN 424942.
                                      I have tried there customer contact no and email as well but got no response. The return policy mentioned on website is very exhaustive and not tenable. Kindly provide a return policy which can be easily accessed by costumers. My order was COD so i want the amount paid back in cash only. Kindly provide the refund as soon as possible
                                      Oct 6, 2016
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Aug 27, 2016
                                      Ankyaa's response                                       Plzz return this product ..not like...n return n plzz return my money
                                      Verified Support
                                      Sep 05, 2016
                                      OnlineClues Customer Care's response                                       Dear Sir,
                                      Please check your gmail account inbox, customer care team has reverted to you.
                                      Thanks & Regards
                                      Onlineclues Team
                                      View replies
                                      Product not like...please return...colur dont like...size is big...n short...differnt size ...not like this product
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                                        S
                                        Suraj Mohite
                                        Sep 2, 2016
                                        Resolved
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                                        Resolved

                                        Address: Mumbai City, Maharashtra, 400701
                                        Website: www.online clues.com

                                        Dear sir,
                                        i want to return my order it will received today because i see in in your web site this product not match to my product which is you shown
                                        this is totally different product so i want refund my money i don't like this cheating i give u my account details if you will not take this back & refund my money than wiil gonna file FIR against Show more...
                                        +1 photos
                                        Oct 6, 2016
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Sep 02, 2016
                                        Updated by Suraj Mohite                                         This is totally products so I want refund my money.
                                        Verified Support
                                        Sep 05, 2016
                                        OnlineClues Customer Care's response                                         Dear Sir,
                                        We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.

                                        Thanks & Regards,
                                        Onlineclues Team
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