OnlineClues Complaints & Reviews

Address: 248001

Website: Online Clues

I bought a combo pack of 3 shirts of on online clues site but i got totaly wrong product. (In size, colour, fabric) i have already complained on this company but not getting any response from company
So plz solve my problem so plz refund my money in my bank account so plz contact to me on this no-[protected]
Mr. Pramod singh gusain
I-163
Nehru colony
Dehradun-248001
Mob: [protected]
Email id; [protected]@gmail.com

Oct 19, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2016

OnlineClues Customer Care's response Dear Customer,
Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Thanks & Regards,
Onlineclues Team

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Address: Gandhinagar, Gujarat, 382424

Website: onlineclues.com

Not in my size. And very poor clothes... My order is not in my size.. And quality of clothes is so poor.. So i want to refund my money...

+1 photos

Sep 06, 2016

hardikpanchal's response Size is short not comfortable wrong product my order is 3 denim jeans paint size is 30 problem is size is short

Sep 06, 2016

hardikpanchal's response 3

Sep 06, 2016

hardikpanchal's response Your chargish cash on delivery pay bay

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H

hardikpanchal

Sep 6, 2016

Hardik panchal addresse -85/ambika Nagar society near salpura road vejalpur Ahmadabad Gujarat 380051 cod my order Jens paint 3 denim jeans size is 30 and short size and not comfortable I agree your chargish cash on delivery pay be and issue is wrong product and the delivery is my order is not comfortable and size is short and and product is wrong

3 shirts and 3 jeans - Comment #2542092 - Image #0

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Address: Bhopal, Madhya Pradesh, 462001

Website: www.onlineclues.com

Shirts i have ordered is in such a low quality and colours i ordered were different in context to what i received were different. Customer care number on website doesn't receive calls.

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Address: Srikakulam, Andhra Pradesh, 532410

Website: www.onlineclues.com

I don't like the cheating i give you my account details if you will not take refund my money is back
I am chilaka raju
Mobile no.[protected]
Order code. Cin429167. Plz the order is returns the money plz sir is problem the money is collect the compliant ok 5 days lo money kaavali sir i don't like the cheating already account details are admitted k sir

+1 photos

Oct 11, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards
Onlineclues Team

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Address: Hanumangarh, Rajasthan, 335512

Dear sir i want to return london looks 5 tailored fit cotton casual shirts because its different product of color from which you show in image. All shirts are also not comfortable after wearing. So please return my product or refund my money. I will send you my whole details of invoice.

Name:- moti lal
Order no:- cin424736
Awb no:[protected]
Mobile no:- [protected]
Amount 1099 (With shipping)
City:- hanumangarh (Rajasthan)
Payment mode:- cash on delivery (5 sep 2016)

Oct 21, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Address: 313001

Website: online clues.com

I want ti cancel my order my order id is cin453814

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Address: 533101

Website: www.onlineclues

I ordered some one, i received another.
And these shirts are not good, quality bad..
Size also not comfortable to wear..
I want to exchange these goods and can't wear.
Plz i want my money back.
These shirts are short size to me, plz take return. Thank you

Sep 05, 2016

Updated by Sundeep William I want to exchange these goods

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Address: New Delhi, Delhi, 110070

Website: www.onlineclues.com

I had order for london looks 5 multi colour cotton london looks fusion shirts of amount 999 + 100 for courier. Order no. Cin387764
Shipper address is spark international opp. Holy hospital tosham road hisar 125001 haryana
I want to refund this product as product is not as defined on ur site in terms of size and measurment colour and quality and they had sent only 3 shirts insted of 5. I had already filled the return form for the same i had registered a complaint also my complaint no. I had email to onlineclues so many times thier customer support tean is also very bad in response. Now they asking to sent back 3 shirts to above shipper and asked to provide refund in my bank account. Will they refund or they will take this too as their customer services is not good.
With best regards
Rajesh arya
[protected]

+1 photos

Oct 11, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2016

OnlineClues Customer Care's response Dear Sir,
Your problem is resolved & Your refund is done shortly.
Thanks & Regards
Onlineclues Team

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Your add and your product is not same. Because i want to return my product and refunding of money. You are trying to cheat me. If you dont return your product i will complaining you to police
Contact me fast
Mob.[protected]
Arottil house, po kolathara, pin. 673655
Kozhikode, kerala
Anyway iwant refund of my money othrwise iwill complaining you again and again
Contact me fast
At any cost iwant refund of my money

+1 photos

Oct 15, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Sep 05, 2016

Updated by shinjith contact me fast

Sep 05, 2016

Updated by shinjith contact me fast. [protected]

Verified Support

Sep 10, 2016

OnlineClues Customer Care's response Dear Customer,
Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Thanks & Regards,
Team Onlineclues

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R

rakesh rakku

Sep 5, 2016

Please return this order I got a different size. And quality is not good. Order No- CIN415461

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A

atul kardam

from Agra, Uttar Pradesh

Sep 5, 2016

Dear sir,
i want to return my order because i see in in your web site this product not match to my product which is you shown
this is totally different product so i want refund my money

Order no. CIN406510
con.no [protected]

Atul kardam
ac. no. [protected]
Central Bank Of Indin
IFSC CODE.CRIN0280240
bRANCH- TUNDLA

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Address: 401202

PlZ make my order cancelled do make ur courier service to pick up the parcel.As I have ordered for m size shirt 5 shirts .the quality is not good .and the goods I have got is l size.i want money refunded

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Address: Nagpur, Maharashtra, 440009

Website: www.onlineclues.com

Recentaly I purchased branded combo of 3pure cotton shirts but the quality of shirts very bad nd I dont like this shirts so plz I requested to this company give me my money return .this three shirts is also a short in size nd the colour of the shirts so pure.this kind of shirts I never wear so plz please give me my 800rs to me as early as possible. I want my money..I requested to this company plz give me my money refunded.

Oct 16, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Sep 05, 2016

Updated by btt Plz give me my money refunded as early as possible

Verified Support

Sep 10, 2016

OnlineClues Customer Care's response Dear Customer,
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Team Onlineclues

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S

Shaik Masood Ahammad

from Hyderabad, Telangana

Sep 5, 2016

Order is : CIN430597

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V

vebcomputers

from Noida, Uttar Pradesh

Sep 5, 2016

I bought some tshirts and jeans from this website but product was unexpected and i wanted to send their product back but company doesnt give any reply neither they receive call nor any any person came to collect the package .. its been more than 20 days

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R

rhlpal

from Delhi, Delhi

Sep 5, 2016

I wont to return my shirt combo . Becoz its poor quality of fabric and unselected colors so i am no satisfied .
They return services is also 100 time poor as compering them shirt's quality.

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N

Neha2091

from Pune, Maharashtra

Sep 6, 2016

Neha Sharma
order no CIN439072
London looks women's straight fit denim jeans.

I order 28size and i received 30size. Quality is so cheap. No facility of easy returns. What you showing and what you selling.
Take your parcel and give me my money back.
And contact number Also fake.

Product is not good and quality is very poor of product - Comment #2541740 - Image #0

Product is not good and quality is very poor of product - Comment #2541740 - Image #1

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Address: 490006

Website: onlinecluse

Return my jens is difrnt jens

Sep 05, 2016

Updated by Deepak Kumar Nayak Lucky Return my order

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Address: Hisar, Haryana, 380051

Website: www.onlineclues.com

I have ordered branded combo of 3pure cotton shirt but i am not satisfied with quality, colours & pattern as it was not same as it was on site.
So i just want to return it. So please accept my complaint and send me a refund to me.
Jagdish kumar kalal
H. No 32 2nd floor ambica nagar, saalpura st 1
Opp. Vasat decorations, vejalpur gam
Vejalpur 380051
Ahemdabad (Guj)

+1 photos

Oct 14, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Aug 29, 2016

Liyakat Painter's response Ndjdoljhsljv kkshsjmjsgnepigwljujek

Verified Support

Sep 10, 2016

OnlineClues Customer Care's response Dear Sir,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

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L

Liyakat Painter

from Mumbai, Maharashtra

Sep 5, 2016

ColoThe fild

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Address: 122001

Website: Onlineclues.com

Recently I purchased set of 3 branded shirts combo worth rupees 800 with delivery from onlineclues.com but quality of shirts are so poor can't even think to wear. I tried to contact costumer support of onlineclues but always found busy line, I am request you take strict action as soon as possible so that company refund my money.
Ayush
[protected]

Oct 14, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Aug 29, 2016

subham sadhukhan's response I shall exchange my 5 shirts. As I have selected a colour but another colour has been send from your end. Exchange it as soon as possible.

Aug 29, 2016

subham sadhukhan's response Exchange 5 shirts

Aug 30, 2016

Udayakumar Udaya's response Need to change 38 size give to 40 inch Jean pant.

Aug 31, 2016

dineshrangani's response Facebook

Verified Support

Sep 10, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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D

dineshrangani

Sep 5, 2016

Wrongsize wrongcolour cheating this product return prouduct

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U

Udayakumar Udaya

from Mumbai, Maharashtra

Sep 5, 2016

38 inch size is not match change to give 40 inch Jean pant.

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S

subham sadhukhan

Sep 5, 2016

My name is Subham Sadhukhan. My Address-Jegacha A.T. Ghosh Road G.I.P. Colony, Howrah. My phone No-[protected]
I shall exchange my 5 shirts. As I have selected a colour but another colour has been send from your end.Exchange it as soon as possible.

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Address: Mumbai City, Maharashtra, 400059

Product colour is completely different from the colour shown in the image
I need a replace ment for this.
If it is not possible than return my money
Do not cheat people by showing different image and please improve the quality of the cloth
You can keep an option for good quality cloth.
Improve the fitting of the jeans according to size.

+1 photos

Oct 11, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Sep 04, 2016

arivu m.a's response Return your product or return my cash rs799.00

Verified Support

Sep 10, 2016

OnlineClues Customer Care's response Dear Customer,
Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Thanks & Regards,
Onlineclues Team

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A

arivu m.a

from Kakinada, Andhra Pradesh

Sep 5, 2016

My order is london loop cotton shirt Size :Small
But your delivery in london loop cotton shirt Size :Large & different colour
Please return your product .
Return my cash (or) Change my product .
AWB Number[protected] .
Order no. CIN408290.
Delivery date:31.08.2016

Return of order - Comment #2540687 - Image #0

Return of order - Comment #2540687 - Image #1

Return of order - Comment #2540687 - Image #2

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Q

Quebec

from Guruvayur, Kerala

Sep 5, 2016

I just want to know the customer service contact number to call you for any queries without number how we can call u plz reply

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Address: 712249

Website: www.onlineclues.com

I ordered for London looks men's 5 branded stylish printed casual shirts on 29th August 2016 but the size of the shirts is small...I want large size shirts and one shirt was white in colour but it has not been given to me..The shirt which I ordered is different that I have got now...I want the original shirts that I ordered and of large size...I am not getting any perfect option for the return of the product ..I am waiting

+1 photos

Oct 11, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Sep 04, 2016

Updated by Arun.frndz5 I ordered for London looks men's 5 branded stylish printed casual shirts on 29th August but the size of the shirts is small and also the shirt which I ordered and the shirt which i have received is not same. ..In my order 1 white and 2 black shirts was there but I didnot get that. ...I want large size shirts and the original shirts which I ordered. .
Order no. CIN418256

Sep 07, 2016

Updated by Arun.frndz5 Y the hell no one is looking on my matter m. .I have wasted my 1100 ...The shirts is of no use...you guys have given me completely different shirts then what I expected. ..I want my original shirts ..its a worst service ever

Sep 07, 2016

Updated by Arun.frndz5 Please anyone contact me regarding my complaint. .my number is [protected]

Verified Support

Sep 10, 2016

OnlineClues Customer Care's response Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

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Address: 382006

I have order 3 shirt in XL six.
But they delivered different different size.
I registered my complaint by call and mail to OnlineCluse.
Every time they told me they are working for arrangement of courier
My mob [protected]

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www. onlineclues. com

Hi, I am Abhay Kumar and I ordered 'London look 5 tailored-Fit cotton casual shirts' of Medium size but all the product delivered in Large size and the quality of the product is very poor. Now I want to return these shirts. So please take all these shirts back soon otherwise I have to complaint in Consumer forum against you.

+1 photos

Oct 19, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2016

OnlineClues Customer Care's response Dear Sir,
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

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Address: Nalgonda, Andhra Pradesh, 508213

Website: www.onlineclues.com

Order details:

Order id: CIN426422
Order date: Aug 29, 2016
Date of delivary: Sep 4, 2016
Product name: London Looks 3 Men Check Slim Fit Shirts
size: L

Unit cost:699 rupees (100 extra for shipping)
Total amount: 799 rupees

Returned reasons:

Product (shirts) is totally different in design from the show in image of your site.
Contact no.[protected]
Please return this and give refund money to me

GALI SRIKANTH
a/c no.[protected]
ANDHRA BANK
IFSC CODE.ANDB0001813
Brach : Suryapet

Oct 12, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues customer care.

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R

Raj Tekwani

from Mumbai, Maharashtra

Sep 6, 2016

same problem with me dude... Any reply from company??

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Address: Udaipur, Rajasthan, 313206

Sir my order id CIN415947 product 3 paints was not delivered to me plzz help us...
Thank you

OnlineClues Complaints & Reviews

File a complaint to OnlineClues

OnlineClues reviews & complaints page 171

Refunding three shirts

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3 shirts and 3 jeans

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Shirts i have ordered different

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Cheating

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Wrong product and want to refund

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Cancelation of prodct

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Quality bad

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Wrong product send.. Absolutely waste

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Cheat me by showing different advertisement

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Have ordered. For m size shirt and it the l seze

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Product is not good and quality is very poor of product

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Return my order if different jens

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Branded combo of 3 shirt return

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Pathetic quality product

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Return of order

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London looks men's 5 branded stylish printed casual shirts

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Not return product

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I want to return the purchased product due to wrong size delivered

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Return of product and refund money

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Not Receive my order

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