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3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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1803
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OnlineClues reviews & complaints page 174

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S
sumit 1234
Aug 31, 2016
Resolved
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Resolved

Address: Bilaspur, Chhattisgarh, 495001
Website: onlineclues

Dear sir,
i want to return my order it will received today because i see in in your web site this product not match to my product which is you shown
this is totally different product so i want refund my money i don't like this cheating i give u my account details if you will not take this back & refund my money.. It is damage product.. My account details
Sumit Kumar Dubey
SBI Sakri branch
Branch code 17100
Account num- [protected]
Bilaspur
Oct 3, 2016
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Sep 02, 2016
Updated by sumit 1234 Dear sir,
i want to return my order it will received today because i see in in your web site this product not match to my product which is you shown
this is totally different product so i want refund my money i don't like this cheating i give u my account details if you will not take this back & refund my money.. It is damage product.. My account details
Sumit Kumar Dubey
SBI Sakri branch
Branch code 17100
Account num- [protected]
Bilaspur
Verified Support
Sep 02, 2016
OnlineClues Customer Care's response Dear Sir,
Please check Your gmail account inbox, customer care team will revert for your complaint.
Thanks & Regards,
Onlineclues Team
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    L
    lalitanand
    from Delhi, Delhi
    Aug 31, 2016
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    Address: Gurgaon, Haryana, 122001
    Website: Onlineclules.com

    I Lalit Kumar, purchased combo 3 shirt on 22 August, 2016 from Onlineclues online website (Pls see the attachment). But wrong item delivered, Supplied Product significantly different from the Product’s specifications given on the Website, Wrong Size delivered. I paid cash Rs. 799/- to Bluedart Courier company man on 30.08.2016. I have try so many calls to Onlineclues customer care but tune is busy and I had sent a mail to this company but no response received form this side. Pls help me for obtain my money.

    Lalit Kumar
    [protected]
    [protected]
    Oct 17, 2016
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Sep 02, 2016
    OnlineClues Customer Care's response     Your query is in process. We will do our best to resolve your problem. Our customer care team will Contact You Shortly.
    Thanks & Regards.

    Team Onlineclues
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      A
      Abasaheb Marwdi
      from Delhi, Delhi
      Aug 31, 2016
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      Address: Pune, Maharashtra, 410401
      Website: OnlineClues

      Dear

      we are parches above product in your online shooing

      that product is very bad and very small

      i want get back this
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        A
        Anwarsadique.kk
        from Bhubaneshwar, Odisha
        Sep 2, 2016
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        Address: 676121
        Website: Onlineclues.com

        Please return my order I want my choose shirts Size xl
        You send me large Size a wrong courier please give. Me my correct shirts. support and help
        My correct Size xl
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          P
          prakhar001
          from Delhi, Delhi
          Aug 31, 2016
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          Address: 110068
          Website: onlineclues.com

          Order no. Cin410583
          Hipping by - blue dart
          No consumer exceutive pick my phone...
          +1 photos
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            M
            maulik a. patel
            from Surat, Gujarat
            Aug 31, 2016
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            Address: Surat, Gujarat, 394210

            Complain number - 10865

            order no - cin381901
            tracking code[protected]

            i receive my order of london looks 3 comfort fit denim jeans as on date[protected]. But my order 's product is not as per my order
            so i want return my product

            product color & size is different from my order make
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              N
              Nilesh Paul
              from Sambalpur, Odisha
              Aug 31, 2016
              Resolved
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              Resolved

              Address: Kolkata, West Bengal, 700037

              I want to replace my order.Thats why I was called onlineclues customer care no.[protected]/39.They were giving me a complaint no.(11335).They said to me that they will call me and collect some information about my order.But they are not called me for once.They have no responsibility for their customer.After one or two days when they are not called me after that i'm called them bt every time their phone numbers were busy or they were not toke my phone for once.My name is Nilesh Paul, my phone no. is [protected].
              Oct 4, 2016
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Verified Support
              Sep 02, 2016
              OnlineClues Customer Care's response               Dear Sir,
              Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
              Thanks & Regards,
              Onlineclues Team
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                M
                Mukesh Pokharna
                Aug 31, 2016
                Resolved
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                Resolved

                Address: 313001

                Order id: oid341511 Order date: 21, augest 2016 Date of delivary: 25, augest 2016 Product name: combo of 10 cotton stylish t-shirts Ize:m Unit cost:999 rupees (100 extra for shipping) Total amount: 999 rupeesReturned reasons: Product (t-shirts) is totally different in design from the show in image of your site. Many t-shirt are plain. I also did not receive any separate invoice...
                Oct 6, 2016
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Aug 31, 2016
                Updated by Mukesh Pokharna                 Order id: oid341511 Order date: 21, augest 2016 Date of delivary: 25, augest 2016 Product name: combo of 5 cotton stylish shirts Unit cost:999 rupees Total amount: 999 rupeesReturned reasons: Product (shirts) is totally different in design from the show in image of your site. Many shirt are plain. I also did not receive any separate invoice...
                Verified Support
                Sep 02, 2016
                OnlineClues Customer Care's response                 Hello ……
                Greetings from Onlineclues.com Above mentioned product is not delivered by us.
                Please check properly from where do you order this product as it is not our shipment
                Our shippment is Spark international.

                Thanks
                Team OnlineClues
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                  S
                  sanuas
                  from Bengaluru, Karnataka
                  Aug 31, 2016
                  Resolved
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                  Resolved

                  Address: Bangalore, Karnataka, 560067
                  Website: online clues

                  My order no CIN413625, I have ordered a combo denim jeans on 25 Aug, i received a parcel yesterday (30AUG), the material is too worst and wrong colour and been delievered, i want my cash to be refunded soon. the Brand Name is no there in the product ans there was no size chart also. the material of jeans is soo worst, i think the value of the jeans is not more than 100 RS.
                  Oct 3, 2016
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 02, 2016
                  OnlineClues Customer Care's response                   Dear Sir,

                  Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                  Thanks & Regards,
                  Onlineclues Team
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                    S
                    selva sruthi
                    Aug 31, 2016
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                    Address: Jaipur, Rajasthan, 302001

                    The product i have received doesn't match u r product. Plz take ur prodct back and plz returne my money
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                      K
                      Kalpesh Patel Marwar
                      from Bikaner, Rajasthan
                      Aug 31, 2016
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                      Address: Pali, Rajasthan, 306001

                      Bakwaas service he keval chutiye banate he
                      Koi product sahi nahi he
                      Jin logo ke sath cheating huee he wo sab ek baar FIR karwa de
                      Return call aata nahi he or wo call uthate nahi he
                      Me aaj FIR karwa raha hu
                      Aug 31, 2016
                      Updated by Kalpesh Patel Marwar                       Bakwaas service he keval chutiye banate he
                      Koi product sahi nahi he
                      Jin logo ke sath cheating huee he wo sab ek baar FIR karwa de
                      Return call aata nahi he or wo call uthate nahi he
                      Me aaj FIR karwa raha hu
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                        S
                        Shivkumar Bhosale
                        from Noida, Uttar Pradesh
                        Aug 31, 2016
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                        Address: Pune, Maharashtra, 411012
                        Website: onlineclues.com

                        I had ordered branded combo of 3 pure cotton shirts of white, black and cream colour. And its cost is about 699rs, and 100rs delivery charges extraa. But i got red, sky blue and pink colour i want to return that. So please it's my humble request to you please do it fast.
                        +1 photos
                        View replies
                        - Cancle the order. order ... I want to cancel the order because I choose wrong product.Order Details
                        Order ID: CIN413841
                        Reply
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                          P
                          Pabba Venkatesh
                          from Hyderabad, Telangana
                          Aug 30, 2016
                          Resolved
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                          Resolved

                          Address: 122001
                          Website: www.onlineclues.com

                          Order id cin408760
                          Order date aug 24, 2016 12:44:04 am

                          Shipping address pabba. Venkatesh
                          Ewsh 767, bharath nagar colony hyderabad-, telangana, in-500018
                          [protected].
                          I have ordered london looks 3 solids cotton casual shirts. But you have delivered the wrong color shirts. And the quality of shirts was not good. Am looking for refund for that product
                          Oct 11, 2016
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 02, 2016
                          OnlineClues Customer Care's response                           Dear Customer,
                          We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                          Regards
                          Team Onlineclues
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                            S
                            sunil maharana
                            from Puducherry, Puducherry
                            Aug 30, 2016
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                            Address: 761020

                            I dont like and plz refund my money
                            Aug 30, 2016
                            Updated by sunil maharana                             I DONT LIKE PUDECT...AP JO DIKHREHEN WASE NAHI HE islya hum ko paica chaiye..i want my money
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                              M
                              MariGanesh Guru
                              Aug 30, 2016
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                              Address: Vellore, Tamil Nadu, 632002
                              Website: nothing

                              I have received my order in online clue... That is totally different from my order in your site... So i want to my payment... E-mail. [protected]@gmail.com. Contact no: [protected]. Address: thanthai periyar government institute of technology.. Bagayam.. Vellore
                              +1 photos
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                                W
                                Wagh Amit
                                from Ahmedabad, Gujarat
                                Aug 30, 2016
                                Resolved
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                                Resolved

                                Address: 411057

                                Hi,
                                I have received my parcel yesterday
                                On that time only I opened the parcel
                                I saw that the wrong shirts I have been given
                                And the quality of the shirts is very worst I had ever been seen
                                Please refund my amount as earlier as possible.
                                Shirts delivered to me are
                                London Looks 5 Tailored-Fit Cotton Casual Shirts !
                                Address :-RGIP Infosys ph-2 plot no 24, hinjewadi, pune 411057
                                Order id: CIN415271
                                Order date: August 27, 2016
                                Date of delivary: August 29, 2016
                                Product name:
                                London Looks 5 Tailored-Fit Cotton Casual Shirts !
                                Ize:m
                                Unit cost:999 rupees (100 extra for shipping)
                                Total amount: 1099 rupees
                                Oct 3, 2016
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 02, 2016
                                OnlineClues Customer Care's response                                 Dear Customer,
                                We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                                Thanks & Regards,
                                Onlineclues Team
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                                  S
                                  Sood Pallvi
                                  from Ludhiana, Punjab
                                  Aug 30, 2016
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                                  Address: Hisar, Haryana, 143401

                                  Plz return my order
                                  My order name no is cin411657
                                  Its size is not correct and also one piece in it is defected
                                  Return it as soon as posible
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                                    V
                                    vikaskatariya
                                    from Bhopal, Madhya Pradesh
                                    Aug 30, 2016
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                                    Address: 492001
                                    Website: www.onlineclues.com/account/order

                                    I want to cancel the order because i choose wrong product.
                                    My order no is cin429687
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                                      T
                                      TambareAN
                                      from Mumbai, Maharashtra
                                      Aug 30, 2016
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                                      Address: 411017
                                      Website: www.google.co.in

                                      Order no: cin409780
                                      Date of order: 24/08/2016
                                      Received date : 30/08/2016

                                      Product (London looks 5 coloured cotton casual shirt!) is totally different in from the show in image of your site.
                                      +1 photos
                                      Aug 30, 2016
                                      Updated by TambareAN                                       Product (London Looks 5 Coloured Cotton casual Shirt !) is totally different in from the show in image of your site.
                                      Aug 30, 2016
                                      Updated by TambareAN                                       I am waiting for the same
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                                        T
                                        tahir memon
                                        from Mumbai, Maharashtra
                                        Aug 30, 2016
                                        Resolved
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                                        Resolved

                                        Address: 560062
                                        Website: onlineclues.com

                                        I have received my parcel yesterday
                                        On that time only I opened the parcel
                                        I saw that the wrong shirts I have been given
                                        And the quality of the shirts is very worst I had ever been seen
                                        Please refund my amount as earlier as possible.
                                        Shirts delivered to me are London looks men's 3 fit coloured printed casual shirts
                                        My mobile number is [protected]
                                        Address of delivery .#3 manjunathnagar
                                        BMC LAYOUT Kamakura road
                                        Raghuvanahalli
                                        Oct 6, 2016
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 02, 2016
                                        OnlineClues Customer Care's response                                         Dear Customer,

                                        Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                                        Thanks & Regards,
                                        Onlineclues Customer Care Team
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