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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 173

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S
shinjith
Sep 2, 2016
Resolved
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Resolved

Website: onlineclues

Your product is not match with your add. all shirts are different sized this is cheating. i[censored] dont refund my money i will complaint you. Anyway i want refund of my money otherwise you facing many prolems.. Rascal
address. arottil house
kolathara po
pin.673655. kozhikode. kerela.
INDIA.
Mob. [protected]
send your contact number, contact me urgent
+2 photos
Oct 6, 2016
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Sep 02, 2016
Updated by shinjith
Your product is not match with your add. this is cheating. i[censored] dont refund my money i will complaint you. Rascal
address. arottil house
kolathara po
pin.673655. kozhikode. kerela.
INDIA.
Mob. [protected]
send your contact number, contact me urgent
Verified Support
Sep 05, 2016
OnlineClues Customer Care's response
Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly & Please check your gmail account customer care team revert to you.
Thanks & Regards,
Onlineclues Team
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    M
    Mohit Sharma 123
    from Gurgaon, Haryana
    Sep 2, 2016
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110006

    Order Details:
    Order ID: CIN425116
    Order Date: 29 August, 2016
    Date of Delivery: 01 September, 2016
    Product Name: LONDON LOOKS Blend of 5 cotton shirts
    Unit cost: Rs. 999(excluding shipping charges of Rs. 100)
    Total Amount: Rs.1099

    Reason of Return
    The shipped product is totally different from the ordered product. The colour did not match also the size is not according to the order details.
    Oct 8, 2016
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Sep 05, 2016
    OnlineClues Customer Care's response
    Dear Customer,
    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

    Thanks & Regards,
    Onlineclues Team
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      D
      Dil Dileep
      from Addanki, Andhra Pradesh
      Sep 2, 2016
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      Address: Visakhapatnam, Andhra Pradesh, 530026
      Website: onlineclues.com

      Order ID CIN414150 5 shirts combo pack, address Dileep
      7-12-28, old gajuwaka, Vusakhapatnam, Andhra Pradesh
      IN-530026
      [protected], I request you please return my order
      +1 photos
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        R
        Rajkumar Shahu
        from Nagpur, Maharashtra
        Sep 1, 2016
        Resolved
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        Resolved

        Address: 440026
        Website: onlineclues.com

        [protected] is my mobile number.
        CIN416560 is my order number.
        [protected] is tracking code.
        please do it soon.
        I have ordered a combo of 10 london looks coton t shirts but i have given wrong size so I don't want to waste your precious time so please cancel my order .I want to cancel my order as i have chosen wrong size.Above are the details about order. please do it soon as possible.
        Oct 3, 2016
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Verified Support
        Sep 02, 2016
        OnlineClues Customer Care's response
        Dear Customer,
        Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

        Thanks & Regards,
        Onlineclues Team
        [protected] is my mob no.
        CIN420272.
        [protected] sparkinternational shipment with awb number.
        please do it soon.
        I have ordered london looks slim fit denim jeans but i have given wrong size so I don't want to waste your precious time so please cancel my order .I want to cancel my order as i have chosen wrong size.Above are the details about order. please do it soon as possible...
        Totally colour different & sizeshirt is not a slim fit but cloth is ok. Please change colour and size
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          T
          tabrez rana
          from Meerut, Uttar Pradesh
          Sep 1, 2016
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 110084
          Website: online clues

          I ordered 5 shirts combo date of 30.08.16. I received it 01.09.16. I was very excited when i order it but when i received it i m very disappointed because it is very dull and fabric is not good and fitting is also very bad in xxl size. I dont like it so i want to return my product . I m very much disappointed to see the product.Please return these shirts and refund my money
          Tabrez rana
          Oct 5, 2016
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Verified Support
          Sep 02, 2016
          OnlineClues Customer Care's response
          Dear Customer,
          We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
          Thanks & Regards,
          Onlineclues Team
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            M
            Mahesh546
            from Mumbai, Maharashtra
            Sep 1, 2016
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            Address: Hyderabad, Andhra Pradesh, 50003
            Website: OnlineClues

            I booked London looks 3pack shirts.my complaint no is 11829. And my order no is CIN 414781.i continues Calling to u but nobody responding.i need attached photos colour of my shirts.they taken 799rs.

            Thanks
            Mahesh
            +1 photos
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              A
              anilg633
              Sep 1, 2016
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              Resolved

              Address: Gurgaon, Haryana, 122001
              Website: www.onlineclues.com

              Sir
              I had made a complain regarding this but no action take place.
              I ordered a combo pack of jeans of 32 size but the size is much smaller than I accepted and the quality is also much poor.
              I mailed to the company email on [protected]@onlineclues.com but no message forwarded by their side.
              Plz take any action and refund my money.
              This is my 2nd complain .
              Oct 5, 2016
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Verified Support
              Sep 02, 2016
              OnlineClues Customer Care's response
              Dear Sir,
              Please check your gmail account inbox, customer care team has reverted to you.
              Thanks & Regards
              Onlineclues Team
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                M
                mushayad saifi
                from Noida, Uttar Pradesh
                Sep 1, 2016
                Resolved
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                Resolved

                Address: 122001
                Website: www.onlineclues.com

                Hi..
                I ordered 5 combo shirt at onlineclues.com last week and order no is cin417054. I receive my order on 1st of sept 2016 but i got different colour which i don't order so i want to replace with the colour i have ordered if the colour which i have ordered is out of stock pliz cancel my order and pay back my money.
                I tried calling the customer care phone number but it wasn't working..
                Very poor service 3rd close. Its scam
                +1 photos
                Oct 7, 2016
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                Sep 05, 2016
                OnlineClues Customer Care's response
                Dear Customer,
                We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                Thanks & Regards,
                Onlineclues Team
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                  I
                  isaacbou
                  Sep 1, 2016
                  Resolved
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                  Resolved

                  Address: 110067
                  Website: onlineclue.com

                  Hi..
                  I ordered 3 linen combo shirt at onlineclue.com last week and order no is CIN427778.I receive my order on 1st of Sept 2016 but i got different colour which i don't order so i want to replace with the colour i have ordered if the colour which i have ordered is out of stock pliz cancel my order and pay back my money.
                  I tried calling the customer care phone number but it wasn't working..
                  I hope its not a scam and i will get what i have ordered.
                  Oct 6, 2016
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 02, 2016
                  OnlineClues Customer Care's response
                  Dear Customer,
                  We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                  Thanks & Regards,
                  Onlineclues Team
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                    S
                    Suresh Bala
                    from Chennai, Tamil Nadu
                    Sep 1, 2016
                    Resolved
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                    Resolved

                    Address: 641603
                    Website: onlineclues.com

                    Dear sir,

                    I receive the product on[protected]
                    My order id:cin409321
                    Tracking no:[protected]
                    Name: suresh kumar
                    Address: 2/7b indira nager 1st street, avinashi road,
                    Tirupur - 641 603.
                    Mob: [protected], [protected]
                    Mail id: [protected]@gmail.com

                    We need to change the product of your website.. And choose other product.

                    Kindly accept them. I change the product on your website onlineclues.com

                    Kindly plz do the needful... Immediatly.

                    Thanks,
                    Suresh
                    [protected]
                    [protected]
                    +1 photos
                    Oct 7, 2016
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Sep 01, 2016
                    Updated by Suresh Bala
                    Dear Sir,

                    I receive The product on[protected]
                    My Order Id:CIN409321
                    Tracking No:[protected]
                    Name: Suresh Kumar
                    Address: 2/7B Indira nager 1st street, Avinashi road,
                    Tirupur - 641 603.
                    Mob: [protected], [protected]
                    Mail Id: [protected]@gmail.com

                    We need to change the product of Your Website.. and choose other product.

                    Kindly accept them. i change the product on your website onlineclues.com

                    Kindly Plz do the needful... immediatly.

                    Thanks,
                    Suresh
                    [protected]
                    [protected]
                    Sep 01, 2016
                    Updated by Suresh Bala
                    Dear Sir,

                    I receive The product on[protected]
                    My Order Id:CIN409321
                    Tracking No:[protected]
                    Name: Suresh Kumar
                    Address: 2/7B Indira nager 1st street, Avinashi road,
                    Tirupur - 641 603.
                    Mob: [protected], [protected]
                    Mail Id: [protected]@gmail.com

                    We need to change the product of Your Website.. and choose other product.

                    Kindly accept them. i change the product on your website onlineclues.com

                    Kindly Plz do the needful... immediatly.

                    Thanks,
                    Suresh
                    [protected]
                    [protected]
                    Sep 01, 2016
                    Updated by Suresh Bala
                    Dear Sir,

                    I receive The product on[protected]
                    My Order Id:CIN409321
                    Tracking No:[protected]
                    Name: Suresh Kumar
                    Address: 2/7B Indira nager 1st street, Avinashi road,
                    Tirupur - 641 603.
                    Mob: [protected], [protected]
                    Mail Id: [protected]@gmail.com

                    We need to change the product of Your Website.. and choose other product.

                    Kindly accept them. i change the product on your website onlineclues.com

                    Kindly Plz do the needful... immediatly.

                    Thanks,
                    Suresh
                    [protected]
                    [protected]
                    Verified Support
                    Sep 05, 2016
                    OnlineClues Customer Care's response
                    Dear Sir,
                    Please check your gmail account customer care team has revert to you regarding your refund.
                    Thanks & Regards
                    Onlineclues Team
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                      A
                      akash.k
                      from Pune, Maharashtra
                      Sep 1, 2016
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                      Address: 411001
                      Website: onlineclues

                      Damage all shirt please you have consider and replace sir
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                        K
                        Krish Nahsirk
                        from Delhi, Delhi
                        Sep 1, 2016
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                        Address: 226017

                        My name is Krishna and my complain no. is 11169 which is given by CCE of the company.no reply by the company and also disconnecting my call every single time.
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                          S
                          sharad5626
                          from Jalalpur, Gujarat
                          Sep 1, 2016
                          Resolved
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                          Resolved

                          Address: 394105

                          Order ID:385979

                          I want to return this product because its bad quality and small size.
                          i have called onlineclues on 23/08/2016 and no one has picked my product since then. I have tried calling them but its always busy.

                          please help me to resolve this issue. It has been more then 9 days and no one has picked up this product. Is there any alternate number to contact them?
                          Oct 3, 2016
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 02, 2016
                          OnlineClues Customer Care's response
                          Dear Sir,
                          Please check your gmail account inbox, customer care team has reverted to you.
                          Thanks & Regards,
                          Onlineclues Team
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                            C
                            chandukbdr
                            from Bengaluru, Karnataka
                            Sep 1, 2016
                            Resolved
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                            Resolved

                            Address: 560078
                            Website: www.onlineclues.com

                            I have ordered the product and I have received it on[protected].the product is very bad and size is also different..I want to return the product.I tried more 20 times on the phone number mentioned but there is no response.u have mailed them also.plz do the favour and solve my problem...My order id CIN415189...plz plz plz plz...my email id is..chandan.[protected]@gmail.com...mo [protected]
                            Oct 3, 2016
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 02, 2016
                            OnlineClues Customer Care's response
                            Dear Customer,
                            We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                            Regards,
                            Onlineclues Team
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                              G
                              Gopi Nadh
                              from Mumbai, Maharashtra
                              Sep 1, 2016
                              Resolved
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                              Resolved

                              Address: 506009
                              Website: Onlineclues

                              The quaility of the material is so cheap, size is not perfect and even shirts are not same as shown in the picture and are also wrong color compared to the pic. Called several times for ur coustomer care number but no one is picking the call and not responding after filling the form in onlines clues website. Please take an initiative from your side or else we should opt the legal procedure.

                              Order id _ CIN417454

                              GOPI..
                              Mbl no _ [protected]
                              Oct 3, 2016
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Aug 31, 2016
                              Sagar Majmundar's response
                              refund my money
                              Verified Support
                              Sep 02, 2016
                              OnlineClues Customer Care's response
                              Dear Customer,
                              We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                              Thanks & Regards,
                              Onlineclues Team
                              Dear sir the product i have recived doesn't match with ur product which is shown in the add. Plz take ur product beck and plz refund my money

                              Order of 3 combo shirts - Comment #2537989 - Image #0
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                                V
                                Venky Rockzz
                                from Koratla, Telangana
                                Sep 1, 2016
                                Resolved
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                                Resolved

                                Address: 12200
                                Website: www.consumercomplaints.in

                                My name is Venkatesh i placed an order for a product on online clues.com on[protected].the product which i ordered was a 5 printed casual shirts received on[protected], ... it was totally different shirts with colour, size and quality not good i want refund or please give the product which i ordered the image pictured below just see the difference what i ordered what i got this i made a complaint on[protected], after that i received a call from the number ([protected])she told for me for the refund of money in my bank account she asked me 16 digit pin number so i told her the number ..what i think ok they will refund the money but she done fraud by taking all of my money from the account instead of refunding the money ..so take serious actions against who are doing this type of fraud ..understand the situations of middle class familys so kindly request you to solve the problem as soon as possible without fail and atlast don't repeat this type of [censored] to the customers
                                AWB NUMBER:[protected]
                                ORDER NUMBER:CIN412733
                                +6 photos
                                Oct 3, 2016
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Sep 01, 2016
                                Updated by Venky Rockzz
                                My name is Venkatesh i placed an order for a product on onlineclues.com on[protected]..the product which i ordered was a 5 printed casual shirts received on[protected] it was totally different shirts with colour, size and quality not good what i ordered what i got just see the difference given below pictures this i made a complaint on[protected], after that i received a call from the number ([protected])she told me for the refund of money she asked me 16 digit number so i told her what i think ok they will refund fraud is that they have have taken all of my from my account instead if refunding ...so take serious actions against who are doing this type of fraud ..understand the situations of middle class family..by seeing this i think you will solve my problem .
                                placed order details
                                AWB Number:[protected]
                                Order Number:CIN412733
                                Verified Support
                                Sep 02, 2016
                                OnlineClues Customer Care's response
                                Dear Sir,
                                Please check your gmail account, customer care team will revert to you.
                                Thanks & Regards
                                Onlineclues Team
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                                  S
                                  sunil bestha
                                  from Bengaluru, Karnataka
                                  Sep 1, 2016
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                                  Address: 560100

                                  Dear one,
                                  On 25th of august i ordered in the online clues that product is called combo of 3 branded pure cotton shirts and i received the product on 30th of august. After opened that product quality is very very bad. I want to return that product.
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                                    S
                                    Shafnas Cm
                                    from Muluppilagadu, Kerala
                                    Sep 1, 2016
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                                    Address: Kannur, Kerala, 670612
                                    Website: ONLINECLUES

                                    My order details
                                    Cin 389547
                                    Item : londen look blend of cotton shirts
                                    Size : m
                                    And i got one large and three mediums and products quality also is not good and some thread mistake also
                                    So kindly requesting please return this produts and give refund
                                    Address: fathima manzil palayam road anjarakandy kannur 670612
                                    Contact:[protected]
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                                      Address: Jaipur, Rajasthan, 302005
                                      Website: very bad item

                                      This is very wrong product and return payment very lowest jeans and very defalt item or oldest jeans or the pooerst jeeans...
                                      +1 photos
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                                      R
                                      Ramesh reddyPogula
                                      from New Delhi, Delhi
                                      Aug 31, 2016
                                      Resolved
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                                      Resolved

                                      Address: Gurgaon, Haryana, 122001
                                      Website: online clues.com

                                      Dear sir,

                                      Yesterday courier was delivered to your address, and please refund my money
                                      And combo high lenin shirts and also given bank details under courier.. Order no.280550.
                                      Complaint no:7765
                                      By indian speed post

                                      Tracking no:en[protected]in,
                                      And please refund my money

                                      And also please find attached file of courier
                                      +1 photos
                                      Oct 4, 2016
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 02, 2016
                                      OnlineClues Customer Care's response
                                      Dear Values Customer,
                                      We have already refunded your money, Please check your SBI bank account.

                                      Thanks & Regards,
                                      Onlineclues Team
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