OnlineClues Complaints & Reviews

Address: Ahmedabad, Gujarat, 380014

As per my order I had received size of shirts is XXL which is too large for me so kindly replace it with XL size of these 5 shirts moreover I had confirmed order with different colours and I got exactly opposite colour shirts. So please provide another colour shirts with XL size.

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Address: 122001

Website: www.onlineclues.com

Hi,

I received the product on 23, same day i call to customer care and register the complain, as they told i will get the call within 4 days for next step. But almost 8 days over i dint get any cal from them. And continuously replying the same.
"we are working on that"

I don't know when they are going take return my product.

Not happy with this site and customer service.

Oct 6, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account inbox, customer care team will revert to you regarding your refund.So, please drop your bank detail at [protected]@onlineclues.com
Thanks & Regards

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Address: 413512

Website: www.onlineclues.com/account/order-history/57bae19fc06de3a75c698d0f

Cin404074 dear onlice clues ur prdouct delever yesterday...
Bt this product is mistake by size & colour...
O please exchange product & pay my refund now 4-5 days

Thank you

+1 photos

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Address: Jaipur, Rajasthan, 302002

Order id:
Order date: august 27, 2016
Date of delivary: august 30, 2016
Product name: branded combo of 3 pure cotton shirts
Ize:m
Unit cost:699 rupees (100 extra for shipping)
Total amount: 799 rupees

Returned reasons:

Product (Shirts) is totally different in colour from the show in image of your site.
Many shirt are plain.
I also did not receive any separate invoice...
The product is totally different... This product is very bad quality

+2 photos

Oct 6, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Aug 30, 2016

Updated by Michael Sam Today I received your parcel. this is not fire He showed that the quality was not. He showed that the color. Take it back right now This flower is forgery Please take it back to you quickly. I take any action before

Aug 30, 2016

Updated by Michael Sam Oder id CIN414351

Verified Support

Sep 02, 2016

OnlineClues Customer Care's response Dear Sir,
We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.

Thanks & Regards,
Onlineclues Team

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Address: Patiala, Punjab, 140401

Complaint no. 10043 dated aug, 11 2016
Dear sir,
This is in reference to our order id no. Cin357787. We ordered london looks blend of 5 cotton shirts! Size : xxl on aug, 4 2016.
We have received the shipment, and there are mistakes in the order. We ordered london looks blend of 5 cotton shirts but, instead we have received wrongly different colour shirts. We did not order this product and, we don’t need this. So, we are returning this consignment, and want you to re-ship our order as soon as possible. Please send our order fast as it has been already delayed. You can contact me on [protected] for further information.

+1 photos

Oct 6, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Aug 22, 2016

souravchakraborty's response I want to return my product. Please resolve my problem

Aug 23, 2016

Somnath Karmakar's response Please return products

Aug 23, 2016

Somnath Karmakar's response Please return product and my many back

Verified Support

Sep 02, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account, customer care team will revert to you.

Thanks
Onlineclues Team

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S

Subhajit317

from Mumbai, Maharashtra

Aug 30, 2016

Today I received my product, but this is total different product from which I ordered. Shirt quality is very poor.

I want to refund my amount Rs 1099/_

order no. CIN 403447
SKU CODE _ LL 5Shirts 4 XL

Name _ SUBHAJIT PODDER

Wrong colour of product received - Comment #2534963 - Image #0

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H

Hearsch Gaikwad

from Mumbai, Maharashtra

Aug 30, 2016

I have ordered for 3 jenes with different colors ...but i have got same color of jenes today itself ...so i just want to return it back ...

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J

jaipr40

from Hyderabad, Telangana

Aug 30, 2016

Sir,
I have ordered 5 branded cotton shirt (London looks) on 05 Aug 2016 but not received till date, whereas company claimed delivery will be completed with in 6 to 7 working days.
pl rectify the same.

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C

Chanduksnr`

from Delhi, Delhi

Aug 30, 2016

I want to return my order it will received today because i see in in your web site this product not match to my product which is you shown
this is totally different product so i want refund my money

Order No: CIN389218
Phno : [protected]

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S

Somnath Karmakar

Aug 30, 2016

Product no match

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S

sekharrajkumar

from Pune, Maharashtra

Aug 30, 2016

SIR
purchase order with no:-CIN381899 it is delevered in monday(21/08/2016).it is not fit to me so i went to return that i am trying to call Your call center but it is not picking my call ...send Your representative to pick the item as soon as possible

Thanks and Regards,
Sekhar Rajkumar
([protected])

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S

souravchakraborty

Aug 30, 2016

I m sourav chakraborty. 22.08.2016 I am received 3 combo shirts of amount 799. But unfortunately the size of shirt are not matched.i am orderd m size shirt but dilivert me f and l size shirt.i am not axpected that. and the shirt are not comfortable. I want return the product. Please solve it quickly. It is my request.

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Address: Pin code:500979

Website: www.consumercomplaints.in

I had placed an order for a product on online files.com on[protected]. The product which i ordered was a london looks men's 5 branded stylish printed casual shirts it was miserable when i saw the product which i received on[protected]. Sir this correct way of dealing with online shopping what i ordered the shirts what you delivered the shirts it is totally different in shirt colours, size.. And shirt colours were not nice can't you keep correct images for what you are delivering
.. Take serious steps about this.. Sir refund my money back otherwise plz send the what i placed ordered shirts plz send.. For this details
Awb number:[protected]
Order no:cin412733

Oct 3, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2016

OnlineClues Customer Care's response Dear Sir,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

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0

01anoop

Aug 30, 2016

Branded London Looks Set Of 5 Shirt @Flat 50% Off

One Shirt Damaged.
Shirt Quility are Cheapset.

I'm not Satisfied your product.

Address-: 8 tez bahadur sapru road civil lines allahabad near (BJP OFFICE)
Mobile No. [protected]

London looks mens branded stylish printed casual shirts - Comment #2534923 - Image #0

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F

Faizan Prince

Aug 30, 2016

I ordered 5 piece of shirts in different colour and price 999 rs. I did my order and i got my confirmation code on 20/8/2016 but i didnt get my order so please send my order fast
Email: [protected]@gmail.com
Mob:[protected]

London looks mens branded stylish printed casual shirts - Comment #2534955 - Image #0

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Address: Bilaspur, Chhattisgarh, 495001

I was orderd plan shrt but you are sended to me printed shrts... I don't like these plz return these order and give me my money... There are not suitable to wear and I like only plan shrts... Plz return this product I don't use and there colour was also very poor.. I was ordered blue white and red plan shrts... My order amout is 699 and plus 100 shopping charg total 799

Oct 5, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Aug 24, 2016

Aslam Bhaya's response my odar is combo of e branded shirts but comeing 3 tshirts

Aug 24, 2016

Aslam Bhaya's response jamnagar patel collane sare no 9

Aug 25, 2016

Badal Pasi's response I have no money

Aug 25, 2016

Badal Pasi's response I want cancle the product because i choos rong product

Aug 30, 2016

Updated by sumit 1234 Dear sir,
i want to return my order it will received yesterday because i see in in your web site this product not match to my product which is you shown
this is totally different product and also it is a damage product (back side cut) so i want refund my money i don't like this cheating...I will be send my account details pic u send me my on this account.

Verified Support

Sep 02, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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B

Badal Pasi

from Indore, Madhya Pradesh

Aug 30, 2016

My father in hospitallyis. And i have no money . My folt

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A

Aslam Bhaya

Aug 30, 2016

My orad combo of 3 branded shirts
but comeing e tshirts

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K

Kishan raj514

from Kolkata, West Bengal

Aug 30, 2016

Es product me bhot se dghabba h or siz chota h so plz return thi product argent

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Address: Panchsheel Nagar, Uttar Pradesh, 245101

Website: onlineclues.com

Hii i have ordered a product and its size is wrong. And quality is very bad so now i want return it or exchange this product..
Please help me about this...

Order id= cin408984

Order date= 23 august 2016

Shipping method =standard shipping

Shipping adress= shyam, avaas vikas sylo mor, hapur, uttarpradesh, in=245101, [protected].

Items detail=
# 1

Name = londons look blended denim
Combo size=30.

Quantity =1

Unit price = 999.00

Items total = 1099.00

Shipping charges= 0.00

+3 photos

Oct 4, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Aug 23, 2016

p venkatrao's response London looks blend of 5 cotton shirts!
Worng size & couler

Aug 23, 2016

p venkatrao's response Hi,
i want my money back asap
order no - CIN375193
t shirt quality is very bad
my no is [protected]

Verified Support

Sep 02, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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P

patel mr

from Panaji, Goa

Aug 30, 2016

Please my order today cancel on time 17:31 (Dear mohit, Thanks for placing order with OnlineClues. We have received your order of amount INR-1099) this order cancel

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P

p venkatrao

from Chennai, Tamil Nadu

Aug 30, 2016

The product i have received doesn't match with ur product which is shown in the add. Plz take ur product back and plz refund my money.

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Address: 560041

Website: onlineclues.com

Order ID CIN380885
Order Date Aug 13, 2016 3:26:39 PM
Shipping Method Standard shipping
Shipping Address
Sarath raja
Flat No.2, Ground Floor, Gowlani Nivas, 36th 'A'Cross Road, 11th 'A' Main Road, 4th T-Block, Jayanagar., Bangalore, Karnataka, IN-560041
[protected]
Item Details
# Name Quantity Unit Price Item Total
1 BRANDED COMBO OF 3 PURE COTTON SHIRTS
ISSUE : I got the wrong color shirts. The colors are different when compared with the photo they posted in the website.

I demand a refund or an product replacement ASAP.
If I don't get any reply soon I am ready to go to any extent for this disguise.
Its really sad to be treated this way.

Oct 2, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2016

OnlineClues Customer Care's response Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

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Address: Cooch Behar, West Bengal, 736135

Website: wwwwww.onlineclues.com

This products is soo worst... Its seems soo gud in net pic but actully it is soo bad to look...

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Address: Hisar, Haryana, 600112

Website: i got different shirt size and colour

I got Shirt of size L but i ordered shirt size M and the colours are different from which i ordered. my order no:CIN398577.

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Address: Gurgaon, Haryana, 122001

Website: online clues

I bought 3 shirts combo in three different colors as white, cream, dark blue but i got light blue, black and cream. Their quality and size also different. I bought s size but got m size . I want to return it. I have send both the pics what they offered and what i got.You can compare both pictures and can get idea about the qulity difference. My name is hitendrakumar my full address is as under
73, housing society, kalol.

+3 photos

Oct 7, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: Surat, Gujarat, 395006

Website: www.onlineclues.com

I have ordered the product and I have received it on[protected].the product is very bad and size is also different..I want to return the product.I tried more 20 times on the phone number mentioned but there is no response.u have mailed them also.plz do the favour and solve my problem...My order id ODI339048...plz plz plz plz...

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Address: 700109

Website: onlineclues.com

I had placed an order for a product on onlineclues.com on 22th august 2016. The product which i ordered was london looks blend of cotton shirts. It was miserable when i saw the product which i received on 27th august it was totally different colour & quality from my ordered.

I want to refund my amount of rs. 1099/-

Subhajit podder
Mobile - [protected]
43, adarshanagar p. O. Agarpara, kolkata - 700109

Order number - cin 403447

Oct 4, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: Surat, Gujarat, 395006

Website: Onlineclues. Com

London looks 3 blended denim jeans item are damege.
Item in wrong
Because online display and delivery item in maximum different.
I am return delivery request for you.

+1 photos

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Address: Mumbai City, Maharashtra, 400025

Website: Onlineclues.com

Dear sir,
I had ordered london looks men's 3 regular fit casual solid shirts! I received it today[protected]. I see in your web site this product not match to my product which is you shown
This is totally different product so i want refund my money i don't like this my product.

My order code is cin 404601
Contact no.[protected]
Please return my paid amount 800 rs

Arun vishwakarma
A/c no.[protected]
Icici bank
Ifsc code. Icic0001026
Brach : khar west mumbai

Sep 30, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2016

OnlineClues Customer Care's response Dear Customer,
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

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P

pradi manu

from Chennai, Tamil Nadu

Aug 29, 2016

Online Clues.com — Size issues and product quality

Size issues and product quality, the product is not satisfied with me, , I want replacement, ,

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Address: 560038

Website: www.onlineclues.com

I ordered 3 combo cotton shirts on august 10th, it delivered after 4 days, the product shipped was horrible linen shirt, cheap cloth material, all different color than shown in website i raised a complaint# 10517 for return and refund no answer yet phone# always busy both of the numbers given as customer care numbers. Can someone take some action against this fraudulent seller.

+2 photos

Oct 3, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2016

OnlineClues Customer Care's response Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Team Onlineclues

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Address: 400059

Website: www.onlineclues.com

Order details:
order id: cin382014
order date: august 14, 2016
date of delivary: august 27, 2016
product name: branded combo of 3 pure shirts
unit cost:699 rupees (100 extra for shipping)
total amount: 799 rupees

Returned reasons:

Product (shirts) is totally different in design from the show in image of your site.

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Address: Gurgaon, Haryana, 122001

Website: www.onlineclues.com

I had placed an order for a product on onlineclues.com on 19th july 2016.
The product which i ordered was a combo of three cotton/linen shirts of size "small". It was miserable when i saw the product which i received on 23rd july, not only it was significantly different but also the size was "medium", the color of all the shirts was different, the material was highly cheap and was not at all a slim fit pattern as it was mentioned on the website. This was not at all expected by me.
Since 25th july i have been trying to call them but nobody is picking up.
After my multiple emails and follow-ups, they just have been assuring but still my return/refund request has not been processed yet, not even a single action has been taken yet.
Kindly help me out to get my refund as early as possible.
Details are mentioned below :
Order number : cin314429
Bluedart tracking code : [protected]

Oct 1, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2016

OnlineClues Customer Care's response Dear Sir,
We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Thanks & Regards,
Team Onlineclues

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P

pradi manu

from Chennai, Tamil Nadu

Aug 29, 2016

Onlineclues — Size issues and product quality

Size issues and product quality, the given product is not satisfied to me, , the product iwich is

Supplied product different from the product ordered. - Comment #2534636 - Image #0

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Address: Gurgaon, Haryana, 122001

I ordered combo 5 cotton shirts on 24th aug but product quality received is not up to mark as well as the colors of shirts as per not order also size of shirts are different from order, customer care number is not responding after calling many time
I want my refund back amount of 1100/-. This company is not delivering products as per photos shown in the website.

Oct 1, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2016

OnlineClues Customer Care's response Dear Sir,
Greetings of the Day! We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention. In response to your concern, we would request you to kindly revert with your contact number, Work order number and E-mail i.d so that we can communicate to you and assist you better in this regard.
Thanks & Regards
Onlineclues Team

OnlineClues Complaints & Reviews

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OnlineClues reviews & complaints page 175

Size and colour issue of 5 shirts

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Received wrong colors shirts

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Size & colour change

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Return my order from shirt

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Wrong colour of product received

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London looks mens branded stylish printed casual shirts

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Wrong shrt delivered

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Return of my product please.. Its size is wrong

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Requesting for returning a product

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London looks blended jens is so bad

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Shirt size and colour varying

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Combo of three pure cotton shirts/wrong products delivery

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I want to return the product

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Wrong / fake product given

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Damage item

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We have received other color and size

Online Clues.com — Size issues and product quality

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Wrong/cheap product shipped

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Branded combo of 3 pure shirts

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Supplied product different from the product ordered.

Onlineclues — Size issues and product quality

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Combo 5 cotton shirts

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