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OnlineClues Complaints & Reviews

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Last updated Dec 18, 2021
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122001

OnlineClues reviews & complaints page 175

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H
hemendra patel1175
from Ahmedabad, Gujarat
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Size and colour issue of 5 shirts

Address:Ahmedabad, Gujarat, 380014

As per my order I had received size of shirts is XXL which is too large for me so kindly replace it with XL size of these 5 shirts moreover I had confirmed order with different colours and I got exactly opposite colour shirts. So please provide another colour shirts with XL size....
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A
akhil[pawar01
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received wrong colors shirts

Address:122001
Website:www.onlineclues.com

Hi,

I received the product on 23, same day i call to customer care and register the complain, as they told i will get the call within 4 days for next step. But almost 8 days over i dint get any cal from them. And continuously replying the same.
"we are working on that"

I don't know when they are going take return my product.

Not happy with this site and customer service....
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R
raut rupesh
from Mumbai, Maharashtra
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Size & colour change

Address:413512
Website:www.onlineclues.com/account/order-history/57bae19fc06de3a75c698d0f

Cin404074 dear onlice clues ur prdouct delever yesterday...
Bt this product is mistake by size & colour...
O please exchange product & pay my refund now 4-5 days

Thank you...
+1 photos
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M
Michael Sam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return my order from shirt

Address:Jaipur, Rajasthan, 302002

Order id:
Order date: august 27, 2016
Date of delivary: august 30, 2016
Product name: branded combo of 3 pure cotton shirts
Ize:m
Unit cost:699 rupees (100 extra for shipping)
Total amount: 799 rupees

Returned reasons:

Product (Shirts) is totally different in colour from the show in image of your site.
Many shirt are plain.
I also did not receive any separate...
+2 photos
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R
raj juneja
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong colour of product received

Address:Patiala, Punjab, 140401

Complaint no. 10043 dated aug, 11 2016
Dear sir,
This is in reference to our order id no. Cin357787. We ordered london looks blend of 5 cotton shirts! Size : xxl on aug, 4 2016.
We have received the shipment, and there are mistakes in the order. We ordered london looks blend of 5 cotton shirts but, instead we have received wrongly different colour shirts. We did not order this product and, we don’t need this. So,...
+1 photos
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V
Venky Rockzz
from Koratla, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

London looks mens branded stylish printed casual shirts

Address:Pin code:500979
Website:www.consumercomplaints.in

I had placed an order for a product on online files.com on[protected]. The product which i ordered was a london looks men's 5 branded stylish printed casual shirts it was miserable when i saw the product which i received on[protected]. Sir this correct way of dealing with online shopping what i ordered the shirts what you delivered the shirts it is totally different in shirt colours, size.. And shirt colours were not nice can't you keep correct...
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S
sumit 1234
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong shrt delivered

Address:Bilaspur, Chhattisgarh, 495001

I was orderd plan shrt but you are sended to me printed shrts... I don't like these plz return these order and give me my money... There are not suitable to wear and I like only plan shrts... Plz return this product I don't use and there colour was also very poor.. I was ordered blue white and red plan shrts... My order amout is 699 and plus 100 shopping charg total 799...
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S
shyam tyagi ishika
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return of my product please.. Its size is wrong

Address:Panchsheel Nagar, Uttar Pradesh, 245101
Website:onlineclues.com

Hii i have ordered a product and its size is wrong. And quality is very bad so now i want return it or exchange this product..
Please help me about this...

Order id= cin408984

Order date= 23 august 2016

Shipping method =standard shipping

Shipping adress= shyam, avaas vikas sylo mor, hapur, uttarpradesh, in=245101, [protected].

Items detail=
# 1
br...
+3 photos
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S
Sarath Rajahbk
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Requesting for returning a product

Address:560041
Website:onlineclues.com

Order ID CIN380885
Order Date Aug 13, 2016 3:26:39 PM
Shipping Method Standard shipping
Shipping Address
Sarath raja
Flat No.2, Ground Floor, Gowlani Nivas, 36th 'A'Cross Road, 11th 'A' Main Road, 4th T-Block, Jayanagar., Bangalore, Karnataka, IN-560041
[protected]
Item Details
# Name Quantity Unit Price Item Total
1 BRANDED COMBO OF 3 PURE COTTON SHIRTS
ISSUE : I got...
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D
Dipta Saha
from Kolkata, West Bengal
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London looks blended jens is so bad

Address:Cooch Behar, West Bengal, 736135
Website:wwwwww.onlineclues.com

This products is soo worst... Its seems soo gud in net pic but actully it is soo bad to look......
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V
vishaljain3009
from Chennai, Tamil Nadu
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Shirt size and colour varying

Address:Hisar, Haryana, 600112
Website:i got different shirt size and colour

I got Shirt of size L but i ordered shirt size M and the colours are different from which i ordered. my order no:CIN398577....
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H
Hitendra Acharya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Combo of three pure cotton shirts/wrong products delivery

Address:Gurgaon, Haryana, 122001
Website:online clues

I bought 3 shirts combo in three different colors as white, cream, dark blue but i got light blue, black and cream. Their quality and size also different. I bought s size but got m size . I want to return it. I have send both the pics what they offered and what i got.You can compare both pictures and can get idea about the qulity difference. My name is hitendrakumar my full address is as under
73, housing society, kalol....
+3 photos
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A
Akash Mavani
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I want to return the product

Address:Surat, Gujarat, 395006
Website:www.onlineclues.com

I have ordered the product and I have received it on[protected].the product is very bad and size is also different..I want to return the product.I tried more 20 times on the phone number mentioned but there is no response.u have mailed them also.plz do the favour and solve my problem...My order id ODI339048...plz plz plz plz......
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S
Subhajit318
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong / fake product given

Address:700109
Website:onlineclues.com

I had placed an order for a product on onlineclues.com on 22th august 2016. The product which i ordered was london looks blend of cotton shirts. It was miserable when i saw the product which i received on 27th august it was totally different colour & quality from my ordered.

I want to refund my amount of rs. 1099/-

Subhajit podder
Mobile - [protected]
43, adarshanagar p. O. Agarpara, kolkata - 700109br...
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J
Jay Sinojiya
from Bengaluru, Karnataka
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Damage item

Address:Surat, Gujarat, 395006
Website:Onlineclues. Com

London looks 3 blended denim jeans item are damege.
Item in wrong
Because online display and delivery item in maximum different.
I am return delivery request for you....
+1 photos
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A
arun vishawakarma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

We have received other color and size

Address:Mumbai City, Maharashtra, 400025
Website:Onlineclues.com

Dear sir,
I had ordered london looks men's 3 regular fit casual solid shirts! I received it today[protected]. I see in your web site this product not match to my product which is you shown
This is totally different product so i want refund my money i don't like this my product.

My order code is cin 404601
Contact no.[protected]
Please return my paid amount 800 rs

Arun vishwakarma...
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C
callricky2003
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong/cheap product shipped

Address:560038
Website:www.onlineclues.com

I ordered 3 combo cotton shirts on august 10th, it delivered after 4 days, the product shipped was horrible linen shirt, cheap cloth material, all different color than shown in website i raised a complaint# 10517 for return and refund no answer yet phone# always busy both of the numbers given as customer care numbers. Can someone take some action against this fraudulent seller....
+2 photos
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A
akki.pawar
from Ahmedabad, Gujarat
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Branded combo of 3 pure shirts

Address:400059
Website:www.onlineclues.com

Order details:
order id: cin382014
order date: august 14, 2016
date of delivary: august 27, 2016
product name: branded combo of 3 pure shirts
unit cost:699 rupees (100 extra for shipping)
total amount: 799 rupees

Returned reasons:

Product (shirts) is totally different in design from the show in image of your site....
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D
Dhanesh Bastani
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Supplied product different from the product ordered.

Address:Gurgaon, Haryana, 122001
Website:www.onlineclues.com

I had placed an order for a product on onlineclues.com on 19th july 2016.
The product which i ordered was a combo of three cotton/linen shirts of size "small". It was miserable when i saw the product which i received on 23rd july, not only it was significantly different but also the size was "medium", the color of all the shirts was different, the material was highly cheap and was not at all a slim fit pattern as it was mentioned on...
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V
Vikassh1982
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Combo 5 cotton shirts

Address:Gurgaon, Haryana, 122001

I ordered combo 5 cotton shirts on 24th aug but product quality received is not up to mark as well as the colors of shirts as per not order also size of shirts are different from order, customer care number is not responding after calling many time
I want my refund back amount of 1100/-. This company is not delivering products as per photos shown in the website....
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