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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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OnlineClues reviews & complaints page 176

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A
abhinavGPT
from Noida, Uttar Pradesh
Aug 29, 2016
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Address: 110096
Website: onlineclues.com

Jeans set of three which i have bought through onlineclues is not up to the mark.quality of fabric is very bad and design is not the same.so i hope that uhh would consider to return it as soon as possible
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    yogi2534
    from Pune, Maharashtra
    Aug 29, 2016
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    Address: Gurgaon, Haryana, 412101
    Website: www.onlineclues.com

    I had bought some shirts which was not as it as mentioned while ordering like the sizes were different and even the shown colour were different and even after complaining about it no response was there from company.
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      Y
      yashwanthreddy
      from Delhi, Delhi
      Aug 29, 2016
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      Address: 500020
      Website: onlineclues.com

      Dear sir,
      I want to return my order it will received today because i see in in your web site this product not match to my product which is you shown
      This is totally different product so i want refund my money i don't like this cheating i give u my account details if you will not take this back & refund my money than wiil gonna file fir against you of 420 kindly revert me soon. My order number is cin 376087
      +1 photos
      OnlineClues customer support has been notified about the posted complaint.
      Aug 29, 2016
      Updated by yashwanthreddy
      DearSir,
      I want to return my order received today because this product do not match to which is you shown in the website..
      this is totally different product so I want to refund my money I will provid my account details to you if you do not take this product back & do not refund my money than will gonna file cheating case against you...
      kindly revert me soon...
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        T
        Tanmay Khokan
        from Ingraj Bazar, West Bengal
        Aug 29, 2016
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        Address: 732103
        Website: Onlineclues.com

        I have purchased a 5 set of shirts(order ID is - CIN399272) from your site but after getting this product i have seen that the quality of this product is not good. And these shirts are unable to use for me. If take this item return that will be very much better for me.
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          S
          sathishrajankl@gmail
          from Mumbai, Maharashtra
          Aug 29, 2016
          Resolved
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          Resolved

          Address: Hisar, Haryana, 125001

          Sir i am sathish from namakkal, zip code is 637001. I had to get the package was 10th august. The product is polo t - shirts. Sir this t-shirts are not satisfied. Because this is not suitable for me that is size and length is very small. So i return to the package. I have been already give too many mails. But i can't have any answers from you. Sir kindly take necessary action at the earliest.
          Oct 3, 2016
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Verified Support
          Aug 30, 2016
          OnlineClues Customer Care's response
          Hello, Greetings from OnlineClues!
          We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
          Onlineclues Team
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            S
            Shyam12
            from Delhi, Delhi
            Aug 28, 2016
            Resolved
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            Resolved

            Address: Gurgaon, Haryana, 110030
            Website: WWW.ONLINECLUES.COM

            Hello sir my name is shyam i have ordered products from your company this month and from that day only i'm contacting your customer care supporters and i have done more than 5 mails at [protected]@onlineclues.com but still no action has taken yet against my complaint of returning product.
            It is very said to say that your conpany has done a fraud with customers and now they are completely ignoring our complaints, and the contact numbers of your company are not receiving any call if bell rings or either they are busy all working hours
            +1 photos
            Sep 30, 2016
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Verified Support
            Aug 30, 2016
            OnlineClues Customer Care's response
            Dear Sir,
            We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

            Thanks & Regards,
            Onlineclues customer care Team
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              S
              sukhdeep1990
              from Pune, Maharashtra
              Aug 28, 2016
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              Address: 143001
              Website: onlineclues.com

              Hi..
              My self sukhdeep singh ..i have orderd .london looks blend of 5 cotton shirts..on 23 aug 16. I recieved my order but the size is too short and colours which i ordered is not same..kindly arrange call back after 4pm or guide me how i can replace my product
              +1 photos
              Aug 28, 2016
              Updated by sukhdeep1990
              I want to know how many days it will be replaced
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                S
                shailen shukla
                Aug 28, 2016
                Resolved
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                Resolved

                Address: 380013
                Website: onlineclues.com

                Hello,
                I received faulty shirts instead the once i have ordered. I mailed the Online clues shop owner but there is no response. Its been 15 days from the day i have received form the courier, but as of this yet i havn't received the refund nor they took back the wrong courier.Even i have called on their phone number, but everytime when i call there is a busy tone available. Not only me there are many customers who are being cheated and we are the once who are paying the amount to them without getting the legitimate item. We could have expected the legible order after paying 800/- ransom amount to onlineclues.com. Can you please help us out with this issue.
                Oct 9, 2016
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                Aug 29, 2016
                OnlineClues Customer Care's response
                Dear Customer,
                We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                Thanks & Regards,
                Onlineclues Team
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                  R
                  Rajesh T Raghavan
                  from Shoranur, Kerala
                  Aug 28, 2016
                  Resolved
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                  Resolved

                  Address: Kannur, Kerala, 670562

                  Last time i have ordered through order no cin402106 aug 21, 2016 9:52:02 am today i have got a call from dtdc courier and they are saying that they will not deliver the material to our town which is 24 km away .In my town also dtdc has the service but they are not ready to transfer this material to here .It is difficult for me to collect the material by going there. So i am cancelling my new order

                  cin420262 aug 27, 2016 6:29:15 am rs1, 898.00 qty 2
                  Oct 3, 2016
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 29, 2016
                  OnlineClues Customer Care's response
                  Dear Sir,
                  Your order no.cin402106 is done & sent through Dotzot courier company.But courier boy reply to Dotzot company(Receiver not available). Please contact Dotzot courier office in your city. We have already sent mail for courier company from you.
                  Thanks & Regards
                  Onlineclues Team
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                    V
                    verma mahaveer
                    from Surat, Gujarat
                    Aug 28, 2016
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                    Address: 395010
                    Website: onlineclues

                    I want to cancel the order because i choose wrong product. My order no is cin421573. Plzz cacle the order
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                      D
                      dayakar rao
                      from Visakhapatnam, Andhra Pradesh
                      Aug 28, 2016
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                      Address: Nellore, Andhra Pradesh, 524004

                      My order number is CIN404752
                      Aug 28, 2016
                      Updated by dayakar rao
                      i request to cancel my order because some personal problems
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                        Y
                        yaswanth007
                        Aug 28, 2016
                        Resolved
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                        Resolved

                        Address: Guntur, Andhra Pradesh, 522001
                        Website: OnlineClues

                        I would like to return my order .As the order received was a defective one .so kindly accept my return .

                        order d etails:-
                        order Id : CIN390930
                        order date : Aug 17, 2016 2:54:57 PM
                        order delivered : Aug 27, 2016
                        Item Details :
                        Name of product : London Looks 3 Blended Denim Jeans Combo!
                        Size : 36
                        Quantity : 1
                        unit price : Rs:999.00
                        Item total : Rs:1099.00
                        shipping Address :
                        Yaswanth yadagiri
                        DR NO:[protected], Machirajuvari street, old Guntur, Guntur-522001,
                        Guntur, Andhra Pradesh, IN-522001
                        [protected]
                        +1 photos
                        Oct 2, 2016
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Aug 28, 2016
                        Updated by yaswanth007
                        ZIP code : 122001
                        Address : Sector 57, Gurgaon - 122001
                        Haryana India.
                        Verified Support
                        Aug 30, 2016
                        OnlineClues Customer Care's response
                        Dear Sir,
                        Please check your Gmail account inbox, customer care team will revert to you.
                        Thanks & Regards
                        Onlineclues Team
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                          B
                          birinder
                          from Patiala, Punjab
                          Aug 27, 2016
                          Resolved
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                          Resolved

                          Address: 160002

                          Very very bad returning my London Looks Slim Fit Denim Jeans (Pack Of 3)
                          Size: 32
                          Order ID CIN362359 Order Date Aug 5, 2016 4:20:12 PM
                          and customer care are very busy number
                          and my complaint number 9709
                          i many call your customer care number but have a only one replay, "after two days receive this (London Looks Slim Fit Denim Jeans (Pack Of 3)
                          Size: 32)
                          but no any one come there
                          very very bad service
                          i am not able to courier this( London Looks Slim Fit Denim Jeans (Pack Of 3)
                          Size: 32)
                          pleas don't harass me
                          pic your product, i nothing to interest this product
                          My phone number [protected]
                          Oct 4, 2016
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 29, 2016
                          OnlineClues Customer Care's response
                          Dear Customer,

                          Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                          Thanks & Regards,
                          Onlineclues Team
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                            I
                            Iffo shaikh
                            Aug 27, 2016
                            Resolved
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                            Resolved

                            Address: LL3JEANS
                            Website: Www.onlineclues.com

                            London denims combo3 jeans in 999 & where the product is very bad cheap product i want my product refund my order id is 404900 plz come and refund my product my mobile number is [protected] & shipping charges is 100 rupess total amount is 1099 i would to request plz my product is very cheap help www.onlineclues.com this wepsite is fake & your product is very bad
                            Oct 4, 2016
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Aug 27, 2016
                            Updated by Iffo shaikh
                            My 3combo jeans is very bad product i wish u to plz refund my product in photo the product is look like & real views i see is very bad is such a cheap product & cheap company plzz give my refund other wise i stict action to police station my mobile number is [protected] & my product cost is 999 #delivery charges is 100 & were is your customer care number i call u no one can received my call
                            Aug 27, 2016
                            Updated by Iffo shaikh
                            This product is very bad plz come & take my product is not good product
                            Verified Support
                            Sep 02, 2016
                            OnlineClues Customer Care's response
                            Dear Customer,
                            We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                            Thanks & Regards,
                            Onlineclues Team
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                              D
                              Divyansh Parakh
                              from Jaipur, Rajasthan
                              Aug 27, 2016
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi

                              Online clues .com is the worst biggest fraud company i saw ever they just make people fool they have not yet excepted my return of 3 shirts they have given me the complaint number also but they dont sent their pick up boy its been 1 month passed they just say u sent it personally.
                              They just cheat people they are telling to wait from last 1 month saying their is a pick up problem in your area nd cheating me
                              Oct 1, 2016
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 29, 2016
                              OnlineClues Customer Care's response
                              Dear Sir,
                              Please check Your gmail account, customer care will revert to you regarding your refund.
                              Thanks & Regards
                              Onlineclues Team
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                                Y
                                yogesh patel
                                from Ahmedabad, Gujarat
                                Aug 27, 2016
                                Resolved
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                                Resolved

                                Address: 380009

                                I have purchase Combo Of 3 High Quality Branded Linen Shirts. From on your sites

                                On your Online site is goods. Good description for product.
                                But Product is not as per your online description .

                                But I Order combo shirts (3 nog) blue, skyblue and white color, bur you have send different color of shirts.

                                So, I want return this product., please back my payment Rs. 800/-
                                Oct 1, 2016
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Aug 27, 2016
                                Updated by yogesh patel
                                Complain no :- 10022 dt 12.8.2016 on telephonic
                                Verified Support
                                Aug 29, 2016
                                OnlineClues Customer Care's response
                                Dear Sir,
                                We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.

                                Thanks & Regards,
                                OnlinecluesTeam
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                                  N
                                  nari Narendra
                                  from Kakinada, Andhra Pradesh
                                  Aug 27, 2016
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                                  Address: 533244
                                  Website: onlineclues.com

                                  This product is just recieved so not saticefied resion order item not recieve onothor order send with me my booking in colours white nd broun r blue this colours arder mee so plz returns
                                  +1 photos
                                  Aug 27, 2016
                                  Updated by nari Narendra
                                  Neenu book chesina haa colours evi kaaadhu vere colours shirts pamparu so sizes 3shirts different size plz return money
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                                    V
                                    Vikalp Singh
                                    from Mumbai, Maharashtra
                                    Aug 27, 2016
                                    Resolved
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                                    Resolved

                                    Address: 831011

                                    The product which is delivered to me is not the same as which i seen and ordered.. i ordered 3 pair of cotton shirts white black and in brownish colour but i had given black red and pink strip coloured. Either chnge my shirt or refund my money or i will file a case on this ..as per soon plse look into this matter otherwise be ready to give answer in a consumer court
                                    Oct 10, 2016
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 29, 2016
                                    OnlineClues Customer Care's response
                                    Dear Sir,
                                    Greetings of the Day! We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention. In response to your concern, we would request you to kindly revert with your contact number, Work order number and E-mail i.d so that we can communicate to you and assist you better in this regard.
                                    Thanks & Regards
                                    Onlineclues customer care team
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                                      G
                                      gond2580
                                      from Kolkata, West Bengal
                                      Aug 27, 2016
                                      Resolved
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                                      Resolved

                                      Address: Kolkata, West Bengal, 033
                                      Website: www.onlineclues.com

                                      I sent the product at the below mentioned address & bank details but not refund my money.

                                      Pls look the matter.

                                      Rgds

                                      Ajay gond

                                      Dear ajay,
                                      With reference to your order no. Cin289629, we request you, to please courier back the product at the below mentioned address. Because we are facing some problem for yours pickup in your area

                                      Spark international, opp. Holy hospital. Tosham road, hisar (125001) haryana

                                      And provide us your complete bank details & reverse courier slip. We onlineclues.com, being a customer favoring company, shall refund your money as soon as the product the received.
                                      Thanks & regards,
                                      Onlineclues customer care team

                                      I
                                      +1 photos
                                      Oct 3, 2016
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 30, 2016
                                      OnlineClues Customer Care's response
                                      Dear Sir,
                                      Your refund is already done. Please check your bank account.
                                      Thanks
                                      Onlineclues Team
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                                        S
                                        Sandip Rupnawar
                                        from Nanded, Maharashtra
                                        Aug 27, 2016
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                                        Address: Kolhapur, Maharashtra, 416101
                                        Website: onlinecluse

                                        My order no cin394569 my cluse order is M size
                                        your product parsal is L size
                                        so plse replase the actualy size order
                                        +1 photos
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