OnlineClues Complaints & Reviews

Address: 110096

Website: onlineclues.com

Jeans set of three which i have bought through onlineclues is not up to the mark.quality of fabric is very bad and design is not the same.so i hope that uhh would consider to return it as soon as possible

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Address: Gurgaon, Haryana, 412101

Website: www.onlineclues.com

I had bought some shirts which was not as it as mentioned while ordering like the sizes were different and even the shown colour were different and even after complaining about it no response was there from company.

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Address: 500020

Website: onlineclues.com

Dear sir,
I want to return my order it will received today because i see in in your web site this product not match to my product which is you shown
This is totally different product so i want refund my money i don't like this cheating i give u my account details if you will not take this back & refund my money than wiil gonna file fir against you of 420 kindly revert me soon. My order number is cin 376087

+1 photos

OnlineClues customer support has been notified about the posted complaint.

Aug 29, 2016

Updated by yashwanthreddy DearSir,
I want to return my order received today because this product do not match to which is you shown in the website..
this is totally different product so I want to refund my money I will provid my account details to you if you do not take this product back & do not refund my money than will gonna file cheating case against you...
kindly revert me soon...

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Address: 732103

Website: Onlineclues.com

I have purchased a 5 set of shirts(order ID is - CIN399272) from your site but after getting this product i have seen that the quality of this product is not good. And these shirts are unable to use for me. If take this item return that will be very much better for me.

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Address: Hisar, Haryana, 125001

Sir i am sathish from namakkal, zip code is 637001. I had to get the package was 10th august. The product is polo t - shirts. Sir this t-shirts are not satisfied. Because this is not suitable for me that is size and length is very small. So i return to the package. I have been already give too many mails. But i can't have any answers from you. Sir kindly take necessary action at the earliest.

Oct 3, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2016

OnlineClues Customer Care's response Hello, Greetings from OnlineClues!
We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
Onlineclues Team

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Address: Gurgaon, Haryana, 110030

Website: WWW.ONLINECLUES.COM

Hello sir my name is shyam i have ordered products from your company this month and from that day only i'm contacting your customer care supporters and i have done more than 5 mails at [protected]@onlineclues.com but still no action has taken yet against my complaint of returning product.
It is very said to say that your conpany has done a fraud with customers and now they are completely ignoring our complaints, and the contact numbers of your company are not receiving any call if bell rings or either they are busy all working hours

+1 photos

Sep 30, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2016

OnlineClues Customer Care's response Dear Sir,
We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Thanks & Regards,
Onlineclues customer care Team

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Address: 143001

Website: onlineclues.com

Hi..
My self sukhdeep singh ..i have orderd .london looks blend of 5 cotton shirts..on 23 aug 16. I recieved my order but the size is too short and colours which i ordered is not same..kindly arrange call back after 4pm or guide me how i can replace my product

+1 photos

Aug 28, 2016

Updated by sukhdeep1990 I want to know how many days it will be replaced

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Address: 380013

Website: onlineclues.com

Hello,
I received faulty shirts instead the once i have ordered. I mailed the Online clues shop owner but there is no response. Its been 15 days from the day i have received form the courier, but as of this yet i havn't received the refund nor they took back the wrong courier.Even i have called on their phone number, but everytime when i call there is a busy tone available. Not only me there are many customers who are being cheated and we are the once who are paying the amount to them without getting the legitimate item. We could have expected the legible order after paying 800/- ransom amount to onlineclues.com. Can you please help us out with this issue.

Oct 9, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Address: Kannur, Kerala, 670562

Last time i have ordered through order no cin402106 aug 21, 2016 9:52:02 am today i have got a call from dtdc courier and they are saying that they will not deliver the material to our town which is 24 km away .In my town also dtdc has the service but they are not ready to transfer this material to here .It is difficult for me to collect the material by going there. So i am cancelling my new order

cin420262 aug 27, 2016 6:29:15 am rs1, 898.00 qty 2

Oct 3, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2016

OnlineClues Customer Care's response Dear Sir,
Your order no.cin402106 is done & sent through Dotzot courier company.But courier boy reply to Dotzot company(Receiver not available). Please contact Dotzot courier office in your city. We have already sent mail for courier company from you.
Thanks & Regards
Onlineclues Team

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Address: 395010

Website: onlineclues

I want to cancel the order because i choose wrong product. My order no is cin421573. Plzz cacle the order

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Address: Nellore, Andhra Pradesh, 524004

My order number is CIN404752

Aug 28, 2016

Updated by dayakar rao i request to cancel my order because some personal problems

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Address: Guntur, Andhra Pradesh, 522001

Website: OnlineClues

I would like to return my order .As the order received was a defective one .so kindly accept my return .

order d etails:-
order Id : CIN390930
order date : Aug 17, 2016 2:54:57 PM
order delivered : Aug 27, 2016
Item Details :
Name of product : London Looks 3 Blended Denim Jeans Combo!
Size : 36
Quantity : 1
unit price : Rs:999.00
Item total : Rs:1099.00
shipping Address :
Yaswanth yadagiri
DR NO:[protected], Machirajuvari street, old Guntur, Guntur-522001,
Guntur, Andhra Pradesh, IN-522001
[protected]

+1 photos

Oct 2, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Aug 28, 2016

Updated by yaswanth007 ZIP code : 122001
Address : Sector 57, Gurgaon - 122001
Haryana India.

Verified Support

Aug 30, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your Gmail account inbox, customer care team will revert to you.
Thanks & Regards
Onlineclues Team

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Address: 160002

Very very bad returning my London Looks Slim Fit Denim Jeans (Pack Of 3)
Size: 32
Order ID CIN362359 Order Date Aug 5, 2016 4:20:12 PM
and customer care are very busy number
and my complaint number 9709
i many call your customer care number but have a only one replay, "after two days receive this (London Looks Slim Fit Denim Jeans (Pack Of 3)
Size: 32)
but no any one come there
very very bad service
i am not able to courier this( London Looks Slim Fit Denim Jeans (Pack Of 3)
Size: 32)
pleas don't harass me
pic your product, i nothing to interest this product
My phone number [protected]

Oct 4, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2016

OnlineClues Customer Care's response Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

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Address: LL3JEANS

Website: Www.onlineclues.com

London denims combo3 jeans in 999 & where the product is very bad cheap product i want my product refund my order id is 404900 plz come and refund my product my mobile number is [protected] & shipping charges is 100 rupess total amount is 1099 i would to request plz my product is very cheap help www.onlineclues.com this wepsite is fake & your product is very bad

Oct 4, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Aug 27, 2016

Updated by Iffo shaikh My 3combo jeans is very bad product i wish u to plz refund my product in photo the product is look like & real views i see is very bad is such a cheap product & cheap company plzz give my refund other wise i stict action to police station my mobile number is [protected] & my product cost is 999 #delivery charges is 100 & were is your customer care number i call u no one can received my call

Aug 27, 2016

Updated by Iffo shaikh This product is very bad plz come & take my product is not good product

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Sep 02, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Address: New Delhi, Delhi

Online clues .com is the worst biggest fraud company i saw ever they just make people fool they have not yet excepted my return of 3 shirts they have given me the complaint number also but they dont sent their pick up boy its been 1 month passed they just say u sent it personally.
They just cheat people they are telling to wait from last 1 month saying their is a pick up problem in your area nd cheating me

Oct 1, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2016

OnlineClues Customer Care's response Dear Sir,
Please check Your gmail account, customer care will revert to you regarding your refund.
Thanks & Regards
Onlineclues Team

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Address: 380009

I have purchase Combo Of 3 High Quality Branded Linen Shirts. From on your sites

On your Online site is goods. Good description for product.
But Product is not as per your online description .

But I Order combo shirts (3 nog) blue, skyblue and white color, bur you have send different color of shirts.

So, I want return this product., please back my payment Rs. 800/-

Oct 1, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Aug 27, 2016

Updated by yogesh patel Complain no :- 10022 dt 12.8.2016 on telephonic

Verified Support

Aug 29, 2016

OnlineClues Customer Care's response Dear Sir,
We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.

Thanks & Regards,
OnlinecluesTeam

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Address: 533244

Website: onlineclues.com

This product is just recieved so not saticefied resion order item not recieve onothor order send with me my booking in colours white nd broun r blue this colours arder mee so plz returns

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Aug 27, 2016

Updated by nari Narendra Neenu book chesina haa colours evi kaaadhu vere colours shirts pamparu so sizes 3shirts different size plz return money

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Address: 831011

The product which is delivered to me is not the same as which i seen and ordered.. i ordered 3 pair of cotton shirts white black and in brownish colour but i had given black red and pink strip coloured. Either chnge my shirt or refund my money or i will file a case on this ..as per soon plse look into this matter otherwise be ready to give answer in a consumer court

Oct 10, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2016

OnlineClues Customer Care's response Dear Sir,
Greetings of the Day! We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention. In response to your concern, we would request you to kindly revert with your contact number, Work order number and E-mail i.d so that we can communicate to you and assist you better in this regard.
Thanks & Regards
Onlineclues customer care team

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Address: Kolkata, West Bengal, 033

Website: www.onlineclues.com

I sent the product at the below mentioned address & bank details but not refund my money.

Pls look the matter.

Rgds

Ajay gond

Dear ajay,
With reference to your order no. Cin289629, we request you, to please courier back the product at the below mentioned address. Because we are facing some problem for yours pickup in your area

Spark international, opp. Holy hospital. Tosham road, hisar (125001) haryana

And provide us your complete bank details & reverse courier slip. We onlineclues.com, being a customer favoring company, shall refund your money as soon as the product the received.
Thanks & regards,
Onlineclues customer care team

I

+1 photos

Oct 3, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2016

OnlineClues Customer Care's response Dear Sir,
Your refund is already done. Please check your bank account.
Thanks
Onlineclues Team

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Address: Kolhapur, Maharashtra, 416101

Website: onlinecluse

My order no cin394569 my cluse order is M size
your product parsal is L size
so plse replase the actualy size order

OnlineClues Complaints & Reviews

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OnlineClues reviews & complaints page 176

Regarding jeans i have bought

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Scam, ripoff, lies

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3 jeans i am not receiving proper order

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Return this Product

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Regards my complained

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London looks 3 men check slim fit shirts

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Replacement

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Faulty Shirts

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Shirts purchased through online

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I want to cancel the order because i chose wrong product. By order no is cin421573

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I want to cancel the order because some personal problem.

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Defective product was delivered

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Return policies are very bad

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Very bad product fraud product

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About return my product they just make people fool

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Complain about Product

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Combo of 3 shirts

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Fake and wrong product given

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London looks check shirts combo of 5

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Product size rong

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