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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 177

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G
Gadade
from Mumbai, Maharashtra
Aug 26, 2016
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Address: Parbhani, Maharashtra, 431401
Website: onlineclues

I don'twant it anymore, b becauseit is too large it is not as expected on website.
Aug 26, 2016
Updated by Gadade
When will be my complaint solved?
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    N
    Nazeef
    from Mumbai, Maharashtra
    Aug 26, 2016
    Resolved
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    Resolved

    Address: Nashik, Maharashtra, 423203

    I ordered 5 set of cotton shirts, size of XXL but one of them is L size and damage also...So i want to return my order...If you unable to provide our selected items dont approve orders...please cancel my order get back your shirts...i want my money back amount 1099 rupees only.One of my shirt is damage, L size and Spot of oil or some black substances which can not be wash.
    Sep 28, 2016
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Aug 27, 2016
    OnlineClues Customer Care's response
    Dear Sir,
    We have escalated this case again internally and one of our representatives will get in touch with you to assist with this. & Please check your gmail account, customer care team will revert to you.

    Thanks & Regards,
    Onlineclues Team
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      B
      Bishudhar Kalita
      from Kolkata, West Bengal
      Aug 26, 2016
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      Address: Kamrup, Assam, 781030
      Website: Website is nt?

      [protected]
      +1 photos
      Aug 26, 2016
      Updated by Bishudhar Kalita
      I don't like this colour
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        P
        Pavan Kumar Konidena
        from Vijayawada, Andhra Pradesh
        Aug 26, 2016
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        Address: 520015

        I ordered a BRANDED COMBO OF 3 PURE COTTON SHIRTS of rs. 799 from online clues. The shirts color were different which i have ordered & QUALITY WAS ALSO NOT GOOD. So I want to return the shirts. i am calling the customer care but no one is answering my call
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          M
          mubeenk
          from Nizamabad, Telangana
          Aug 26, 2016
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          Address: Gulbarga, Karnataka, 585105
          Website: www.onlineclues.com

          DEAR SIR/MADAM
          i have order LONDON LOOKS Blend Of 5 Cotton Shirts!
          Colors of Blue, Red, Perpal, Pink & Mehndi Colors
          but i got wrong colors shirts
          wrong delivered
          our order no: CIN388371
          AWB NO:[protected]

          OUR CONTACT NO: [protected]
          E-MAIL ID: [protected]@GMAIL.COM
          +2 photos
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            V
            vinod banrjee
            Aug 26, 2016
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            Address: Hisar, Haryana, 125001
            Website: ONLINECLUES.COM

            I have ordered the product and i received it on[protected]. The product is very bad and size is also different. I want to return the product and give refund money to me,
            My order no. Cin387729
            +1 photos
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              M
              manikandanneels
              from Chennai, Tamil Nadu
              Aug 26, 2016
              Resolved
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              Resolved

              Address: Chennai, Tamil Nadu, 600010

              You are sending the product is not matching for me.i mean size is not correct
              and co lour also not correct. please rerun my cash with in a week.thanking you
              that shirt is totally different color in you show the co lour. please return cash
              thanking you that shirt was delivered in 21.08.2016 at evening, its not worth able.at least replace item you will be return
              Oct 12, 2016
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Verified Support
              Aug 27, 2016
              OnlineClues Customer Care's response
              Dear Customer,
              We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.
              Thanks & Regards,
              Team Onlineclues
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                S
                shivarampandramish
                from Hyderabad, Telangana
                Aug 28, 2016
                Resolved
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                Resolved

                Address: Hyderabad, Andhra Pradesh, 501401
                Website: onlineclues.com

                The shirts that are delivered are completely in different colors and lowest quality, the worst online service that i had ever seen. Full fraud. I WANT MY MONEY BACK! i[censored] cant send the right ones, why did you raise such business. Now i came to know that this onlineclues.com is the biggest fraud company on internet. Someone, please take someone measures and sue them. They're wantedly delivering wrong and poorest quality products by deceiving people. We are poor people and still bought a combo of 3 branded shirts worth 00, but the one which were delivered were entirley different. Plesel look into the matter.My complain number is 1179
                May 20, 2017
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                Sep 02, 2016
                OnlineClues Customer Care's response
                Dear Sir,
                Please check your gmail account, customer care team will revert to you.

                Thanks & Regards
                Onlineclues team
                Sep 05, 2016
                Updated by shivarampandramish
                Yes i did checked my email and there's no correct response from you. Just take the shirts back and pay my money back.We are poor people and still afforded 800 for shirts and all you do is fruad!!!.Please try to understand.Please take return.
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                  R
                  Roshan subedi
                  from Bengaluru, Karnataka
                  Aug 26, 2016
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                  Address: Bangalore, Karnataka, 722911035624
                  Website: Www.Cakegenie.co.in

                  Order id_cin397611
                  Order date August 20 2016
                  Date of delivery August 26 2016
                  Product name _london looks slim fit denim jeans offer buy 1 get 1 free
                  Unit cost_799(100 extra for shopping)
                  Returned reasons _ 1 item is wrong
                  Aug 26, 2016
                  Updated by Roshan subedi
                  Wrong item
                  Aug 26, 2016
                  Updated by Roshan subedi
                  Lado
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                    V
                    Vijay2711
                    from Hyderabad, Telangana
                    Aug 26, 2016
                    Resolved
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                    Resolved

                    Address: Hisar, Haryana, 125001
                    Website: onlineclue

                    I ordered a BRANDED COMBO OF 3 PURE COTTON SHIRTS of rs. 799 & Denim Jeans of rs. 1099 from online clues.
                    I got the product. When I opened the packing, shirts & jeans were completely different form what i have ordered. The shirts & jeans color were different which i have ordered. I have complaint the same on phone. Complaint no. is 8785 & 8786 to online clues. After discussion with your representative today i have returned the same through professional courier wide doc no.IXU392437/IXU392438 DATED 26.08.16
                    Total courier charges which i have bare of rs. 740.00
                    So request you to please refund all charges.

                    Hope this will solve the problem...
                    +1 photos
                    Oct 1, 2016
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 27, 2016
                    OnlineClues Customer Care's response
                    Hello Customer,
                    Greetings from Onlineclues.com Our customer care Team will Contact You Shortly
                    Thanks & Regards
                    Onlineclues Team
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                      D
                      Deepak Kumar Bhagat
                      from Delhi, Delhi
                      Aug 25, 2016
                      Resolved
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                      Resolved

                      Address: East Godavari, Andhra Pradesh, 533437
                      Website: www.onlineclues.com/account/order-history/57aff770cb1bb58e7762fa1

                      I ordered a branded combo of 3 pure cotton shirts of rs. 799 (Order id =cin382441 from account [protected]@gmail.com) from onlineclues.
                      Today i got the product. When i opened the packing, shirts were completely different form what i have ordered. The shirts quality was very low and the color were also different. Shirts button were also damaged. I have mailed to onlineclues and i am yet to receive reply. I have found many same problem regarding this issue over the internet. So i decided to post a complain over here.
                      Hope this will solve the problem.
                      Sep 27, 2016
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 27, 2016
                      OnlineClues Customer Care's response
                      Dear Customer,
                      Please check your gmail account, customer care team will revert to you.

                      Thanks & Regards,
                      Onlineclues Team
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                        P
                        parth surati
                        from Bengaluru, Karnataka
                        Aug 25, 2016
                        Resolved
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                        Resolved

                        Address: 395009
                        Website: onlineclues

                        About wrong shirts .
                        I buy 5 shirts different color but company gave me anthor color shirts.
                        Please give my order's color shirts.
                        I request to company manager to gave me my order which I had order your company.
                        Please take this wrong parcel as soon as, in short time period.
                        Otherwise please give my money with delivery charges, and gave your product packet soon.
                        Sep 27, 2016
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 27, 2016
                        OnlineClues Customer Care's response
                        Dear Customer,
                        We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.
                        Thanks & Regards,
                        Team Onlineclues
                        There are not match the order shirt and this shirt very poor

                        Branded Londan Looks Set Of 5 Shirts - Comment #2532282 - Image #0
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                          A
                          abhishekamisha
                          from Ernakulam, Kerala
                          Aug 25, 2016
                          Resolved
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                          Resolved

                          Address: Hisar, Haryana, 125001
                          Website: www.onlineclues.com

                          Name: ABHISHEK KUMAR
                          MOB NO: [protected]
                          PRODUCT VAT/TIN No. [protected]

                          shipper address: Spark international, opp. Holy Hospital, Tosham road, Hisar-125001, Haryana

                          order date: 16-aug-2016

                          They have posted an offer on facebook. And i have ordered thi denim jeans.
                          But they gave me fake brand. I have called their customer care no. once. They told me that they will call me later and explain the procedure. But they didn't. But now when i am calling they are not receiving the call. I have been cheated by this company. So please do something. I am attaching the picture of receipt.
                          +1 photos
                          Sep 27, 2016
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 27, 2016
                          OnlineClues Customer Care's response
                          Dear Customer,

                          Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                          Thanks & Regards,
                          Onlineclues Customer Care Team
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                            V
                            Vinit.J.Mehta
                            from Alwar, Rajasthan
                            Aug 25, 2016
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                            Address: Surat, Gujarat, STV/KAM

                            Oder colour not match and size is xl in short my size is xxl
                            Aug 25, 2016
                            Updated by Vinit.J.Mehta
                            Colour change &size
                            Aug 25, 2016
                            Updated by Vinit.J.Mehta
                            Colour change & size
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                              S
                              Salman sohail
                              from Hyderabad, Telangana
                              Aug 25, 2016
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                              Address: Hyderabad, Andhra Pradesh, 500012

                              Hi,
                              sir i got my parcel today 25th august 2016 but iam not satisfies of this online shop with
                              i book 3 pure cotton shirts but i get 2 cotton shirt & other 1 polister shirt other colors please i want return my amount.
                              my cell no. [protected]
                              order No. OID340857
                              +1 photos
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                                G
                                Gautam357
                                from Mumbai, Maharashtra
                                Aug 25, 2016
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra, 400072

                                I have mailed to onlineclues customercare for change of my product but they are just assuring me, actually no steps are taken by them as i have not recieved any calls and i am unable to call onlineclues as nos are either busy or no answer from the side.

                                as i have made the payment and purchased it to use the product not to keep in my cupbord.

                                Deatails are:

                                Order id - CIN391734

                                Gautam
                                ([protected])
                                Sep 28, 2016
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 27, 2016
                                OnlineClues Customer Care's response
                                Dear Customer,

                                Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                                Thanks & Regards,
                                Onlineclues Team
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                                  S
                                  snehilsingh6012
                                  from Chennai, Tamil Nadu
                                  Aug 25, 2016
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                                  Address: Gurgaon, Haryana, 110007
                                  Website: onlineclues.com

                                  Colour, fabric quality and even design is nt same..
                                  Aug 25, 2016
                                  Updated by snehilsingh6012
                                  shirts i got is totally different from the image shown on the website
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                                    C
                                    Chirag Si
                                    from Pune, Maharashtra
                                    Aug 25, 2016
                                    Resolved
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                                    Resolved

                                    Address: 122001
                                    Website: Onlineclues.com

                                    I have to return my order please contact me this is the worst qulity which u providing us when i call customer care they are not reaponding our call please do needfull.. please guys when u read this dont but authing from this website its fake and worst web site of shopping. Trust me guys dont buy.

                                    Address:-

                                    OnlineClues
                                    Sector 57
                                    Gurgaon, Haryana, 122001
                                    India
                                    Sep 28, 2016
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 27, 2016
                                    OnlineClues Customer Care's response
                                    Dear Customer,
                                    Please check Your gmail account, customer care team will revert to you.
                                    Thanks & Regards
                                    Onlineclues Team
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                                      M
                                      mehulrajput
                                      from Bengaluru, Karnataka
                                      Aug 25, 2016
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                                      Address: Anand, Gujarat, 388120
                                      Website: www.onlineclus.com

                                      My order is not as i have seen so i want to return it...
                                      +1 photos
                                      Aug 25, 2016
                                      Updated by mehulrajput
                                      My order is not as i have seen so i want to return it...
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                                        L
                                        Lalan rai
                                        from Mumbai, Maharashtra
                                        Aug 25, 2016
                                        Resolved
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                                        Resolved

                                        Address: Kangra, Himachal Pradesh, 452010
                                        Website: online clues

                                        Dear sir
                                        i had buy shirt by online of your site
                                        But i am not saticfied of your product so i want to be return this product but not pic my call by your team
                                        Please call me
                                        Othervise i will cimplaint in consumer foram
                                        Please resolve my problem and give me my amount


                                        Sir mene online clus se shirt buy.kiya but shirt k matarial.alag ha so me return krna chahta hu but
                                        Sep 27, 2016
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 27, 2016
                                        OnlineClues Customer Care's response
                                        Dear Sir,
                                        Please check your gmail account, customer care team will revert to you.
                                        Thanks & Regards
                                        Onlineclues Team
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