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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 197

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S
Shaik Abrar
from Hyderabad, Telangana
Jul 30, 2016
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Address: 500083
Website: Onlineclues

I have ordered London looks special offer of 10 T-shirts of Rs 1099 and my order number is CIN327894. But I am not satisfied with the product. Because the quality of the product is not good...thus I Kindly request you to refund my money back and take your product back... Ordered Date 26 July 2016 Received Date 30 July 2016.
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    H
    himu5223
    from Mumbai, Maharashtra
    Jul 30, 2016
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    Address: Sabarkantha, Gujarat, 383001

    Hi
    I buy london looks combo, but what I shown at site and what I recieved is totally different. So i want refund immediately. It is tottaly different. So it was fake.so I don't want this product and I'm not satisfied . so I want refund. I want totle refund. And i[censored] not refund me I take strict action on this company.
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      M
      Manoranjan Prusti
      Jul 30, 2016
      Resolved
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      Resolved

      Address: Hisar, Haryana, 125001
      Website: www.onlineclues.com

      Your product is not match with, which you shown on your site and its quality is not good and the size are different, that's why it is not comfortable with me. I want to return it immediately. So please co-operate with me. Your on screen prosucts are very attractive but reality is not good as you shown.kindly refund me and make your business growing up. Thanks
      Sep 4, 2016
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Verified Support
      Aug 02, 2016
      OnlineClues Customer Care's response
      Dear Customer, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Team
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        Niraj Tiwari120
        from Gurgaon, Haryana
        Jul 30, 2016
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        Address: Thane, Maharashtra, 401203

        The all shirts is not in size plz sand XXXL in shirts
        +1 photos
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          Naramoni Nithish
          from Bengaluru, Karnataka
          Jul 30, 2016
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          Resolved

          Address: Chennai, Tamil Nadu, 600119
          Website: www.onlineclues.com

          I have ordered 3 denim pants of size 38.but it is not of 38 size and there is a lot of difference between the product they shown on site and the product they delivered to me.its of different color, different size.. nothing matches with what they have displayed on site.please do take action, take your product and return my money.And i hope you take neccesary actions as soon as possible.
          Sep 3, 2016
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Verified Support
          Aug 02, 2016
          OnlineClues Customer Care's response
          Dear Customer, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous www.[protected]@gmail.com in case you require further assistance in the interim. Regards, Onlineclues Team
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            P
            Pokala Uday Kumar
            from Hyderabad, Telangana
            Jul 30, 2016
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            Address: Hyderabad, Andhra Pradesh, 500047
            Website: onlineclues.com

            Order date : july 24, 2016
            Product name: London looks slim fit Denim jeans.
            Unit cost: 1099

            Return Reasons:

            The product seems to be of three jeans with different colors, but recieved 3 with same color. Also the product is cheap quality, and the size doesnt fit.
            Please return my money back.
            Looking forward for a reply on this.
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              A
              Ajinkya Magar
              from Solapur, Maharashtra
              Jul 30, 2016
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              Address: Osmanabad, Maharashtra, 413501
              Website: onlineclues.com

              21 july 2016
              I am ordered london looks 3 premium quality linen shirts.
              This product is damaged please refund and return this product.
              i am not happy this product.
              please refund my money.
              +3 photos
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                D
                Dharmendra Lo
                from Mumbai, Maharashtra
                Jul 30, 2016
                Resolved
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                Resolved

                Address: 380013

                Dear sir/madam here is dharmendra lo and i have ordered london looks slim fit denim jeans rs.1099.
                Now i received my ordered via courier. this is very low quality jeans and also different in color.
                This jeans not match to which i saw on website. its totally different in color and very low quality. i try to call customer care lot of time call is busy and even not received call. pls give me my money back or return.
                And kindly please call me back if possible
                Oct 11, 2016
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Jul 30, 2016
                Updated by Dharmendra Lo
                Dear Sir/Madam, I have ordered 3 Pent from onlineclues.com but i have received Different product from which i have ordered so kindly please return product as soon as possible..
                Verified Support
                Aug 02, 2016
                OnlineClues Customer Care's response
                Dear Customer, We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly. Thanks. Onlineclues Team
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                  B
                  bhavinpoptani
                  Jul 30, 2016
                  Resolved
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                  Resolved

                  Address: 360005
                  Website: www.onlineclues.com

                  I ordered London looks slim fit Denim Jeans ( pack of 3 )30., but delivery boy refused to come at given address, I will pay shipping charge so your dilevery boy have to come at given address,
                  Otherwise I will cancel the order, if the delivery boy will not deliver product at the given address then I will not pay shipping charge, and I will also not publish your product of your company anymore.
                  Please pay attention to this complain.
                  Thank you .
                  Sep 25, 2016
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 02, 2016
                  OnlineClues Customer Care's response
                  Dear Customer, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous www.[protected]@gmail.com in case you require further assistance in the interim. Regards OnlinecluesTeam
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                    V
                    venkateshwaran Subramanian
                    from Gurgaon, Haryana
                    Jul 30, 2016
                    Resolved
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                    Resolved

                    Address: Madurai, Tamil Nadu, 624016
                    Website: Online clues

                    I got order today 5 cotton shirts on[protected].this is different what i have seen in website. It is in different colours also. So Please return my shirts and credit the amount to my account.my order no is 328506.

                    Name: t.s.Venkateshwaran

                    Phone no: [protected]

                    Address: 24-2a, Keelapanangadi, kulamangalam road, Madurai
                    Tamilnadu


                    Kindly return your products and return the amount
                    Sep 2, 2016
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 02, 2016
                    OnlineClues Customer Care's response
                    Dear Customer, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Team
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                      N
                      Naresh Chary
                      from Cuddapah, Andhra Pradesh
                      Jul 30, 2016
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                      Address: Medak, Andhra Pradesh, 502291
                      Website: OnlineClues

                      I want to cancel the order because i choose wrong product.
                      Actually i want to select another product so plz cancel this product
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                        V
                        Vishal Padhiyar
                        from Mumbai, Maharashtra
                        Jul 30, 2016
                        Resolved
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                        Resolved

                        Address: Hisar, Haryana, 125001
                        Website: www.onlineclues.com

                        Hello respected sir/madam,
                        Vishal padhiyar ([protected]) is here from mumbai,
                        I am purchased shirts on online shopping i. e. www. onlineclues. com,
                        Here by i ordered "3 combo offer m size shirts when order received size of 2 shirts in m size and 1 shirt is xl size. here not"medium"size is fit me or not"xl"size fit me and also colour variation as per there advertisement white shirt is not received.
                        So thats why i am go for return policy on next day after received my order as per their 30 days return policy. and also i am telephonic talk they give me return back order no.:"4839" this order return back number policy number given by this their customer care executive ([protected] / [protected]) on this number. abhi to ye number bhi nahi lag raha hai outoff coverage aa raha hai... ye issue saare logo ko ho rahi hai ye maine reviews mese mere jaise 2-4 logo ko puch ke dekha tab pata chala mere tarah sab is ka shikar huwe hai is pe action lena jaruri hai. verna ye log logo ko ullu banate rahnge aapni pocket garam karte rahenge. mujeh ye log telephone se ek he baat bol rahe hai hamara jis courier agency se connection tha wo chut gaya hai kya 40 din se koi courier wale se tyup nahi kiya ho sakta.

                        Still 40 days but they cannot feed back given

                        Ir here by request to you kindly took into the matter and take need full step.

                        Thank you,
                        Vishal padhiyar
                        +4 photos
                        Sep 2, 2016
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 02, 2016
                        OnlineClues Customer Care's response
                        Dear Customer, We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly. Thanks. Onlineclues Team
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                          V
                          Vijay Kumar Sondarva
                          from Rajkot, Gujarat
                          Jul 30, 2016
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                          Address: Rajkot, Gujarat, 360004

                          Branded london looks set of 5 shirts which is the very bad products and different in size and different in colour, the photograph giveng in the shirts which is totaly different from the original products.very very very very bad products, so friends don, t shopping through the onlinesclues.com .
                          Jul 30, 2016
                          Updated by Vijay Kumar Sondarva
                          Very very bad experience of online line shopping by onlineclues .very very bad company .i bought branded london looks set of 5 shirts which is totaly different from the product showing of thw website. the size is different and the colour of product was different.
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                            S
                            Sanket Kondalkar
                            from Nichlaul, Uttar Pradesh
                            Jul 30, 2016
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra, 400032
                            Website: OnlineClues

                            My name sanket kondalkar i have ordered london looks slim fit denim jeans rs.1099 on 17july 2016.
                            Now i received today on 29 july 2016 via gati courier. this is very low quality jeans and also different in color.
                            This jeans not match to which i saw on website. its totally different in color and very low quality. i try to call customer care lot of time call is busy and even not received call. pls give me my money back or return.

                            Order number: cin307174
                            Mobile no : [protected]
                            Email id : [protected]@yahoo. com
                            Oct 13, 2016
                            Complaint marked as Resolved 
                            Dear Sir, Please change status of marked as Resolved complaint because my complaint not resolved.I request to Indian consumer comlaints forum this company not able to resolve my problem.My complaint is still pending. Already they have taken above 1 month to resolve this issue.Even they not reply anything regarding to this issue. Onlineclues not return my product and also not get money back.Please help me to resolve my problem.
                            OnlineClues customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 02, 2016
                            OnlineClues Customer Care's response
                            Dear Customer, We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly. Thanks. Onlineclues customer care.
                            Sep 09, 2016
                            Updated by Sanket Kondalkar
                            This is to inform you that you have been taken 1 month to process my query.When my received product will return?? and when i will get back my money.You have taken lot of time and also not reply anything regarding to this problem.If you not confirm me as soon as possible about this problem now I will confirm to lodge complaint against onlineclues.com to Mumbai police.

                            Regards,
                            Sanket Kondalkar
                            Near Mantralaya, Mumbai.
                            Sep 09, 2016
                            Updated by Sanket Kondalkar
                            Dear Sir,
                            Please change status of marked as Resolved complaint because my complaint not resolved.I request to Indian consumer comlaints forum this company not able to resolve my problem.My complaint is still pending.
                            Already they have taken above 1 month to resolve this issue.Even they not reply anything regarding to this issue.
                            Onlineclues not return my product and also not get money back.Please help me to resolve my problem.
                            Verified Support
                            Sep 10, 2016
                            OnlineClues Customer Care's response
                            Dear Sir,
                            Please check your gmail account inbox, customer care team has reverted to you.
                            Thanks & Regards
                            Onlineclues Team
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                              N
                              Neel Rock
                              Jul 30, 2016
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra, 400006

                              I have received my order (awb number[protected] & order no. cin327241) today at 7pm but there is a defect in product (shirt) and it is not same as it was shown online on website. i request you to return the product and refund for it. i'm totally unsatisfied with this product the color of the shirts are also changed as i ordered some other colours shirts. please take an action on this an make it proper and do the needful. thank you
                              Sep 8, 2016
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 08, 2016
                              OnlineClues Customer Care's response
                              Dear Customer, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous www.[protected]@gmail.com in case you require further assistance in the interim. Regards, Onlineclues Team
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                                S
                                Sat Hish
                                from Mahishadal, West Bengal
                                Jul 30, 2016
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                                Address: Chennai, Tamil Nadu, 6000073
                                Website: online clues

                                Dear all,

                                please accept my return because I was so aspect of seeing the product which I order it's differ and size is also not flexible to me, Kindly do needful and accept return policy.

                                Thank you
                                Sathish kumar.S
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                                  R
                                  Ramssinghal
                                  from Alwar, Rajasthan
                                  Jul 29, 2016
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                                  Address: Gurgaon, Haryana, 344022
                                  Website: Onlineclue

                                  I was bought the trio of jeans but as i am not l satisfied with the quality of product therefore i want to return the same. But i dont know on which address i have to return the same and i have tried number of times on customer care nunber but nobody is responding. What should i do.
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                                    M
                                    mcmukesh224
                                    Jul 29, 2016
                                    Resolved
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                                    Resolved

                                    Address: Nashik, Maharashtra, 422009
                                    Website: OnlineClues

                                    I have orderedpack of 3 jeans of london looks jeans..but they delivered the bad quality product which are sold on the road and there is no return request accepting i cannot return it because there is no option how to do it..they are not replying i want my money back...it is a fraud company..first time feeled awkward of shopping online...what the hell is this..i will go in consumer court
                                    Sep 2, 2016
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 01, 2016
                                    OnlineClues Customer Care's response
                                    Dear Customer, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Team
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                                      Yatindra Rathore
                                      from Durg, Chhattisgarh
                                      Jul 29, 2016
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                                      Address: Hisar, Haryana, 125001
                                      Website: www.onlineclues.com

                                      5 shirts I have order but I don't like the material and quality of clothes please return all these shirts and put money back. Again I have told you quality of your shirts are very bad n not looking same as on what u display online.very bad experience.
                                      +1 photos
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                                        V
                                        Vamshikrishna S
                                        from Hyderabad, Telangana
                                        Jul 29, 2016
                                        Resolved
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                                        Resolved

                                        Address: 505302

                                        Where is my product...
                                        No details about my product...
                                        Contact me..
                                        Too many days over I book that product..
                                        No information that product..
                                        It's paking or not it's couriered or not
                                        This information I not get it..
                                        How to track my product.
                                        Send it soon.
                                        How to track
                                        There have no help line no
                                        There no contact no
                                        How to connect. ... ... ...
                                        Sep 3, 2016
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 02, 2016
                                        OnlineClues Customer Care's response
                                        Hello, Greetings from OnlineClues! We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful. Onlineclues Team.
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