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OYO Rooms Complaints & Reviews

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Last updated Mar 26, 2024
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OYO Rooms reviews & complaints page 16

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H
Hpofficial
Mar 11, 2023
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Oyo Rooms wizard membership payment still pending

Website:www.oyorooms.com

I have bought oyo wizard gold membership. For payment i opted for gpay. My payment was successfull. But in oyo app its still showing pending. I don't know what's the issue. But money has been deducted from my account. I have payment receipt also of transaction done through gpay.

I am getting no replies on email
and the customer executive keeps cancelling the call after listening to the problem...
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K.bhupendra
from Mumbai, Maharashtra
Mar 11, 2023
Mar 13, 2023
This thread was updated on Mar 13, 2023
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Oyo is not providing booking invoice

Address:OYO townhouse

I have stayed at super oyo townhouse 135 Gandhi hall indore from 20th to 25th of feb 2023 under bookingID:[protected].

I have booked it on app and on multiple calls with hotel and oyo customer care i am not provided with the invoice. The customer care kept me waited for hours on phone with no resolution.

Its disgusting to keep on trying as i have to submit it to my office for reimbursement....
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Rutbhi
Mar 10, 2023
Mar 11, 2023
This thread was updated on Mar 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

OYO Room Refund Issue

I booked a hotel on (14 feb 2023) {BOOKING ID : EQ534362} the hotel denied checkin after that i asked the oyo executive to initiate a refund they told me to wait for 7-14 days after 14 days i called oyo they told me to wait again for 24-48 hours after that i called them after 48 hours and they adain told me to wait for 48 hours and this continued for a week till 10th march 2023 the day i am reporting this complaint against oyo. I request...
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L
Lizned
Mar 10, 2023
Mar 10, 2023
This thread was updated on Mar 10, 2023
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OYO complaints

Oyo is not refunding my money . It’s been almost 20 days since I’ve received the mail about refund from them...
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Deepak Vardaraj
Mar 10, 2023
Mar 11, 2023
This thread was updated on Mar 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Related and Unethical Behaviour

Address:Plot number:224, Ranka Group Building, F C I Godown Main Rd, Krishna Reddy Industrial Estate, Dooravani Nagar, Bengaluru, Karnataka, https://indiapl.c
Website:www.oyorooms.com

Hi Team,

My name is Deepak Vardaraj and I am a very old customer of OYO.

Recently I booked 4 rooms for 8 guests as it was for the guests attending my wedding ceremony, My Booking ID is Q5YU0199. The booking was prepaid and I paid with my debit card.

I called the hotel and the receptionist who received the call confirmed the booking. Later when the guests reached the hotel, they were denied to...
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S
SathikaYusuf
from Tuticorin, Tamil Nadu
Mar 10, 2023
Mar 11, 2023
This thread was updated on Mar 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Over Booking Hotel Booking ID KAMH4501

Hi I booked a hotel with OYO rooms for March 3rd and 4th for myself and my father. When I reached the hotel at 11pm at night the Hotel did not even have a board and it was not a hotel but a mansion built for bachelors that reeked of alcohol and smoke. And on top of that the person in the reception said "OYO has overbooked the hotel pls deal with OYO we have no part in it" And I had to put myself out there at 11pm at a place that clearly was...
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B
Brandon Drywater
Mar 9, 2023
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Refund on booking

Address:tulsa

It's such a pain dealing with these people at oyo and their numbers are all international numbers and they've made me wait weeks so far for a refund on booking one room for one night when an oyo refused my id for checking at one oyo but anther different oyo down the road accepted it the next day. I believe the teller knew this would be a hassle and did this on purpose to rip me off and I've sent pictures of my ID and several emails and have...
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Dhaneshp
from Thane, Maharashtra
Mar 9, 2023
Mar 10, 2023
This thread was updated on Mar 10, 2023
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Pending amount scam, once the payment is completed

I had done a booking for room with amount of 1089 at silver key bhumi world. Once I had completed booking and payment.
The app started showing me another 409 pending amount which was not shown before booking...
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Hi,

I have made a payment of Rs 1, 342/- to oyorooms from the UPI ID pay.frosti.[protected]@okicici on 09-03-23. The UPI transaction reference number is[protected]. But booking not showing in mobile app.

Please help me in refunding the amount at earliest....
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D
Devesh1235
from Pune, Maharashtra
Mar 9, 2023
Mar 13, 2023
This thread was updated on Mar 13, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not given

Its been more than a month yet my refund was not provided as the coustomer care promised to provide it by 7-14 working days asking them for the same in which there response was it will take few more days and than transfere my call to some other entity in which they put the call in a loop where no reponse is provided called complained it many times yet no seriousness is taken for the same...
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M
MonuRehman007
Mar 9, 2023
Mar 13, 2023
This thread was updated on Mar 13, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received even after 2 Months

I booked the prepaid hotel booking through booking ID UYZ50874 on 22 December 2022 however, while at the time of check in hotel manager decline to give me access to the property citing that OYO does not give them their share of the revenue and embezzles all the booking amount with them only. It was very dark outside so spoke to OYO manager regarding this then they said they will refund my prepaid booking amount within 14 working days and...
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S
Shafeeafroz
from New Delhi, Delhi
Mar 7, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Taking money without giving booking id

I called the oyo number and your reservation desk member said he'll book an oyo for me and gave me this link through which I paid. He then cut the call on me before giving any booking id. Now I've lost money and got no oyo room. I need refund. You can check all the details in the screenshot. My registered oyo number is [protected]. I paid using [protected]. Without booking id I can't proceed further...
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S
Sudhaminion
from Erode, Tamil Nadu
Mar 7, 2023
Mar 12, 2023
This thread was updated on Mar 12, 2023
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Double payment

I've mafe a booking on oyo and when i tried payment on first attempt it got failed and on reattempting it got successful but at the end money is debited twice from mu account. I've been trying to contact customer care but no response. I need a refund...
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saurabh19920704
from Powai, Maharashtra
Mar 7, 2023
Mar 13, 2023
This thread was updated on Mar 13, 2023
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Harassment due to technical issue regarding Booking ID: LOVM6273.

This complaint is regarding harassment faced regarding Booking ID: LOVM6273. I booked my stay online for 1 day [[protected] to[protected]] in Oyo Ankan Regency. But after I reached the hotel the front desk receptionist told us that they have not received any booking from Oyo regarding Booking ID: LOVM6273. They informed me that they will not be able to provide us any room. So we called Oyo Tech support and after a conversation of approximately...
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Susil Behera
from JATANI, Odisha
Mar 6, 2023
Mar 9, 2023
This thread was updated on Mar 9, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra amount charge by hotel 6000(X84W9124)

Address:Odisha

I had booked OYO rooms Via OYO APP booking source on 16th February 2023 at OYO Royal palace78811 using online payment (RS-2415.00). I am travel whole night after reaching the hotel in the early morning hotel staff total us we are not accepting early check in if you booked though oyo please wait till 12pm so we all are waiting for the check in time after 12'o clock I am again asked to the hotel manager for checkin but when I was checking in...
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Karan_Kanojiya
from Powai, Maharashtra
Mar 6, 2023
Mar 7, 2023
This thread was updated on Mar 7, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Oyo Rooms Almost 2months refund not received for the Booking Id: PT983022

Website:www.oyorooms.com

Booking Id: PT983022

Despite shifting confirmation with Oyo Customer Service, check-in was denied for two hotels in a row
After reaching out about the approx. 400rs travelling charges for the second Oyo room, they denied check-in stating Oyo had not credited the Wallet and after talking to customer care they mentioned we will investigate this.

Mail From OYO :

sm.[protected]@oyorooms.combr...
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T
Tejas kelji
Mar 4, 2023
Mar 9, 2023
This thread was updated on Mar 9, 2023
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Refund issue // Escalation #8605166: G4129419

My refund of rupees 3873 is pending from more than 4 months after sending so many mails and tweet still i haven't received any refund.

Escalation #8605166: G4129419

Please refer above details for your reference....
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M
mansu007
Mar 4, 2023
Mar 9, 2023
This thread was updated on Mar 9, 2023
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Checkin denied and asked double money

My brother booked oyo in Hisar for exam from oyo app.
Details - Booking Id*: X9ZO2757
Date : 02 Mar - 03 Mar
Hotel : Blue Moon, Hisar Harayana

He booked for 400rs and owner asked 800 after making him stand for an hour agreed for 600.
Door latch broken - zero security
Ac not working - could not sleep, lot more

I could not sleep whole night worrying safety of my younger brother.br...
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Nishant Rohilla
from Delhi, Delhi
Mar 4, 2023
Mar 19, 2023
This thread was updated on Mar 19, 2023
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Refund of payment not received

Address:OYO 10454 hotel riviera, 18e Taj Nagri Phase 3, Fatehabad Road Agra, Agra, India

Booking ID[protected]
Name - Nishant Rohilla
I had booked oyo (oyo hotel Riviera, Agra) on 11th feb 2023(from 11 feb-12 feb 2023) from agoda website. Made the payment online of rs. 2090. When I reached the hotel, the person on reception told me that due to some technical fault as some merger of agoda and oyo were going on ( he told me that) I will have to pay offline in cash( same amount as paid online) to them to book the hotel...
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Khushwinder12
Mar 4, 2023
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Wrong Blame

Address:New Delhi

Hi Team,

I checked out yesterday against UJSQ2516 booking ID and I received call today from hotel and they blame me for damage LED which was broken already before my Check-In. They calling me again and again and harass me for pay the amount. Please look at this matter and if you want any other information the call me on [protected].

Khushwinder Singh
[protected]...
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