OYO Rooms Complaints & Reviews

Booking ID - C14D4349
Booking date - 24th Jan to 25th Jan

I have booked the hotel through oyo & have made the payment online. But the Invoice I am receiving in the oyo app is for Rs. 80, while my payment is of Rs. 905.

Neither oyo nor the hotel is supporting.

I need the invoice for the actual value, it is been a very bad experience from last 3 days...

Hello CC,

We have booked an OYO Property between 23rd-26th Dec 2022, where the said amount was to be paid 1700 INR. We ended up paying 3000 INR at the reception, as we reached the place late night, and we had no other place or option left., After multiples calls and emails to OYO Customer Care, with transaction proof, refund was approved and we were assured that the refund of 1300 INR has been initiated through NEFT, and should...

I have attached the payment advice for the earlier compalint...

I have booked hotel rooms in GOA at Hotel Joaquim from 20th Jan to 23rd Jan. Have also paid booking amount. I have asked the the OYO Costumer Care to provide the contact number of the hotel staff but the OYO CC did not respond to my request.

We were going the accommodate rooms at 3 to 4 p.m. on 20th Jan. I got call from No. [protected] informing that he the manager of the Hotel Joaquim and needs to confirm the booking stay...

It's been over a month since I cancelled my booking and requested for a refund. I have been calling customer care every now any then. I had my booking for 30th dec 2022 to 1st Jan 2023. I had received partial refund even after calling so many times. Booking ID- GGFI0557.

The reason for cancellation was that i was transferred to some other hotel without being asked to me.

Kindly look into this and resolve the...

My name is davi dayal
booking id u7yb3103
booking via [protected]
mode of payment google pay no [protected], i had booked oyo hotel room online while speaking with the customer care executive, but when we checked the room, it was not fit for us, so we canceled the booking, and we did not chicken in the hotel, i have called oyo customer care 100 times but no solutions got it, please get my money refund on my google pay no...

I had booked a hotel from oyo web but by mistake it was booked very far from my current location so i dialed oyo CUSTOMER CARE and asked the solution for the same they said they cant modify my booking they can cancel the booking and initiate refund and book another hotel near me so i agreed with this option but now after two days they are denying for refund and said that we cant initiate refund. i dont have money to gift oyo, oyo only gave...

I was denied a room and the company booked new property, in between the hotel person checked into the property, booking ID is

Booking ID: ZOYR5662
Check-In - 22nd Jan'23
Check-Out - 25th Jan'23
BOOKING STATUS - CANCELLED
Payment 1269...

I have booked a room from the oyo application today at 10.24 pm from 25 to 29 They payment was deducted from my account but the room was not booked. The oyo application has not showing anything regarding my booking. The customer care also not able to help me out. Transaction id[protected]...

My refund is not initiated kindly help.. booking I'd LQWX8647...

I booked a room with oyo On January 21, 2023 But to the accommodation The accommodation informed that the contract with oyo had been canceled and asked to request a refund with oyo.
My booking id X5HQ4516
Please contact me as soon as possible....

Hello,

I have booked a room with booking id: AD0Z3160. I have booked room through Oyo Customer Agent, he had finalized a deal and asked me to pay 642 rupees at hotel after applying some discount and dedicating ola money I have. After reaching hotel they didn't agree to provide us the room untill I pay extra amount. They charged 2100 rupees. I have escalated this through mail immediately to oyo couple of times. First time they...

Refund not received. Here i am sending your email. Why you are cheating Indian people.
Ticket ID: [protected] | Ticket Type: SIG Escalations | Resource ID: KPJP3283 | Resource: Booking
Hey there!
We have some good news and some great news.
Good news- We've resolved your concern regarding Payment/Refund status issue : Status of Refund.

Customers are at the ❤️ of everything we do and as per our...

Booking I'd:MC2L3955
Booking name:Vamshi
Booked an Oyo hotel from 26 nov to 29th nov..
The hotel has not accepted the check-in and refund was initiated, but we haven't got any refund amount, multiple refund intitated in a period of one and half month, later we got a mail refund amount of Rs:9266 is successful with bank reference number- is[protected], we have checked with the kotak bank after 7-14 days as mentioned...

Booking/Escalation details:
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Collection O 83452 Grand Royal Palms,
1609 Vasvaddo, Benaulim Beach Rd, Goa, 403716, Benaulim
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Reservation/Confirmation # [protected]
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1. Ticket ID: [protected] | Ticket Type: SIG Escalations | Resource ID: LJJY4924 | Resource: Booking
2. Ticket ID: [protected] | Ticket Type: SIG Escalations | Resource ID: LJJY4924 | Resource: Booking
3. Ticket ID:...

My Booking ID: MGJK9256.Booked for 4 nights and initial amount paid) Rs.2305 on 03/11/2022 at 9.20 AM from my HDFC Credit card. At the Hotel I paid Rs.4283 on 23/11/2022 at 10.18AM from my ICICI Bank account. During stay OYO cancelled the booking and they said to me to vacant immediately. I called OYO Customer care, they said that booking cancelled we will refund your full amount Rs.6588.I vacated the room and refund not received, recently...

I booked my booking ok 1 jan but still not received refund and oyo customer cares are not responding to this they are just put the call on hold and then cut the call...

Hi,

I have stayed at the Oyo Townhouse 429, South City 2, Sector 49, Gurgaon from 28-June-2022 to 1-July-2022. I booked the room through Oyo app after applying the coupons and paid 1368/- for 3 days in advance. When I reached at the hotel, they refused to give me check-in as the price was low according to them. So I called the oyo customer care and they told me to pay the additional amount of 2141/- (as per the hotel) to the...

I had cancelled a booking on the same day, 31/12/2022 as the Hotel was unresponsive and the OYO app confirmed cancellation and refund of ₹900 that would be processed within 7-14 days. On the app, a confirmation of the same reflects under Booking ID:YZ3I1293 as attached below. As per the confirmation it states that :
Refund successfully processed
Refund of INR 732.0 through UPI successfully transferred
Refund of OYO...

I have done a booking by calling Oyo customer care and the check in date was filled incorrectly by the customer care executive.
After doing cancellation I was told that the booking was done for back date by their executive so there will be cancellation charges.
Why there are cancellation charges when the fault was of Oyo executive?
Why the cancellation charges are deducted when I have not checked in to the hotel.br...