OYO Rooms Complaints & Reviews

Hello,

Someone named Shubham Soni is using my email id for their Oyo account. I am receiving booking confirmation in his name having made no booking....

I booked a oyo townhouse 196 de alphabet which is located in hyderabad mandipur, while i made the booking oyo charged me for lunch for 4 days and when i reached the hotel the receptionst denied for lunch and asked me to call the customer service department of oyo for a refund, i raised a ticket for the same and the customer service representative informed that i will be getting the refund within 10 days, its been more then 10 days i haven't...

Still my refund is not credited after providing all the details n it's showing failed...They only escalated the issue jus for fake commitment on emails.Oyo is doin scam...They only call u n wasted your time...I have all the phone recording also ...I request consumer complaint to take strict action against Oyo n charge huge amount of penalty against Oyo...

Dear team this is to inform you that i did a booking for oak Grace Inn through oyo application on 6th January for 7-9th (checkout on 9th) January but my amount of 1368 got deducted yet booking was not done or visible in application. reference number is[protected]....

I paid for a room through upi but booking is not showing in oyo application. Please refund my money....

I paid for a room through upi for Jan 8, 2023.but booking is not showing in oyo application.I called oyo support but they are not responding.Pleasw help me get my refund.
I have attached screenshot from phonepe...

Dear OYO,
I am Kishore Naskar, had booked an Oyo property called Flagship 66625 The Heritage House in Dibrugarh, for 15 December. The booking id was L3U44092. The owner denied our stay when we reached the property in the evening. He told us that; he had some financial settlement-related issues with OYO and couldn't host any OYO customers. He also informed me that he discontinued his listing a few months before. Then I called the...

I have already created a complaint regarding my refund for booking I'd's
1) C2HD1856
2)VCU68555
3)PNU00721

after that Oyo contacted me and they initiated the refund but now it's been a month and status show in process only
N refund failed..
One more thing everytime whenever I called to customer service desk they will put me on hold for more thn 30 min n wasted my time still my problem is not...

I tried booking a hotel using the OYO application (With mobile number : [protected]). I had made a UPI transaction of Rs.2886 (UPI Transaction ID :[protected], via Google pay) for the room. The transaction was successful but booking is not showing up. I tried calling the customer care several times, they are behaving rudely and asking me to call the customer care number again. I want refund of my money back. Please note: there was not booking...

My friends and I booked a room at OYO SilverKey 77383 Oyo Silverkey Kondapur, Near Sanskrit School, Hyderabad after thorough research since it's only us girls. We booked it online on[protected] from[protected] to[protected] but decided to pay at the location. The check-in time was 12 pm but when we went to the hotel on[protected], they said all the rooms were sold out. We got a mail at 1 pm saying we had been relocated.

Not...

Worst service and behaviour by OYO hotels and hotels denied entry.
Booked the rooms for 12 members but when we reached there they behaved very worst and denied entry. Oyo shifted to another hotel and there also they denied entry and said we don’t have tie up with OYO. Go somewhere else.
We were 12 members at the time of night and we had no place to stay. We had a lot of problems and wasted a lot of time and money due to...

I had booked a room with OYO at 6:00 pm on 25 Dec 2022 And at 8:02 pm decided to cancel the room because I feel insecure in the area where Hotel Janki is based at Jamnagar. My refund payment of Rs 426 is pending even after escalation mangers promise of refunding full amount. They cut the phone after promising to call back with a solution but they never do this had happened 10 times. The escalation manager promised full refund into my payment...

Booking ID OKWW3485. Amount 7, 650 Rs
Refund is showing as complete in OYO app but no amount has been credited to my bank account. Oyo customer care at [protected] is unable to help. I need the transaction details and i want to know from which Oyo bank source this has been transferred and to which account of mine ? I need the transaction details like transaction ID and bank details information of this refund. Oyo is not responding to...

I have created a complaint regarding my refund for booking I'd F73D1700 after that Oyo contacted me and they initiated the refund but now it's been a month and status show in process only.
Can anyone please help to get this refund amount.
One more thing whenever I called to customer service desk they will put me on hold why this behaviour for booking they will respond quickly but for issues they will not....

I had booked a room with oyo at 6:00 pm on 25 Dec 2022 And at 8:02 pm decided to cancel the room because j feel insecure in the area where Hotel Jabki is based at Jamnagar. My refund payment of Rs 426 is pending even after escalation mangers promise of refunding full amount. They cut the phone after promising to call back with a solution but they never do this had happened 10 times. The escalation manager promised full refund into my payment...

Booked an oyo room through the oyo app and paid through UPI transaction.
Money was deducted but booking was not confirmed, and I did not even receive any booking ID .
Tried calling the customer care, talked to around 5 executives, they just put the call on hold and waste the time, this is highly unprofessional.
Please look into this...

I booked a Oyo hotel room online and made the full payment online. On the day of check-in the hotel asked for extra money for checkin. Later i talked to Oyo customer support and they agreed to refund the extra money paid. I received a mail confirming the refund. It's been more than 40 days since then and haven't received the refund yet. Have tried reaching the Oyo customer support numerous times, but no response. They deliberately are trying...

I have received 2 tickets of my refund on 16 December of rupees 871₹ and 135₹.
It was to be received in 7-14 days working period.
But I didn't received my refund
Also they keep ignoring my calls....

Last month 28th I have booked room from OYO(Booking I'd:DHOzm3531) for that I have paid rs 2250 through OLA postpaid wallet.
But the hotel was rejected my check in so I asked oyo customer support to refund the amount they are refunded only rs 1670.5
I not yet received rs 527 from OYO
So I need my refund amount back to my source account...

I called oyo room service provider to book room in hotel staywel near Deccan, whose code 2646. They asked for booking payment of rs 104 and booked different hotel, hotel orchid with code 77978 which is far away from me . Now they are not responding me . I want help for this inconvenience as soon as possible .
Thank you...