OYO Rooms Complaints & Reviews

Dear oyo team,

Package i'd kmsu0235
(7th feb to 12th feb 2019)

What should i say about your package nothing went smooth as per your itinerary

So let me start with issue

1 flight cancelled (Didn't get accommodation) plans got changed without our acknowledgement.
(Loosing my income 5000rs for single day)
First received provisional voucher and when i receive...

Dear team,
I booked oyo through oyo sales agent on new year occasions and i paid 4288 for 2nights and what they committed me was totally fake and wrong property was in corner of shimla and property was like guest house jhopdi u can say what they show me in pic was very different i took a taxi of rs2000 to reach oyo property and i stayed because i was helplessness and i checked out early morning discussed with oyo sales agent and he...

Cash theft from oyo flagship 15538 dange chowk details as below.
Received 4000/- short amt. From theft amount 20000/-
Provide solution

From: "ranveer ranawat"
To: "addlcpcrime. [protected]@nic.in"
Cc: "[protected]@gmail.com", "cp. [protected]@nic.in", "ranveer ranawat", "shrirang. [protected]@oyorooms.com", "shyam. [protected]@oyorooms.com"
Sent: thu, 14 feb 2019 at 6:06 p. M.
Subject: re: fir: रुपए...

Hi,
I had the worst experience of my life with my booking id: vuib0726 at oyo 17165 flagship ace residency. Krishanlal marwah marg, ashok nagar society, udyan complex, marol, andheri east mumbai india 400072. Your company almost killed us. I hope your guys are aware what had happened last night.
Just wanted to ask how does your company list up hotels which does not safety measurements. Isn't your company resking up customers...

Last year myself and wife booked oyo ahmadabad and on check in one person in reception who was operating the computer and who took our id proof and did the check in formalities said that i should pay cash. I refused and said that since i did not have enough cash i would like to pay by card, but he said card swipe machine was not working. Since i was going to stay for long, i asked whether i can pay by netbanking. He accepted and gave bank...

I have'nt received paytm 100 cash for opening oyo for 7 days
Hello i have received a offer from oyo regarding that if i open oyo for 7 continuous days from 8 to 14 febuary, then i will receive 100 paytm cash to registerd mobile number, and after opening for 7 days continuously i have received message that i have won paytm cash and it will be credited in 48 hours but i have'nt received the paytm cash yet please help me when will i...

While booking the property i have spoken thru your customer care help desk, i have informed them i would require early checking my flight came around 3.20 am in goa, therosa villa mr. Sahoo organised car pick up to my surprise when we reached mr. Sahoo refused the rooms said ourbooking starts after 12.00 noon hence we have to wait, at wee hrs we have faced lot of in convenience, has to look for couple property at 6, 00 am after speaking with...

I made a booking mucg2160 earlier in lonavala, when i reached the property it was terrible. They didn’t have anything in good condition and the images didn’t match up with the reality. So i got that cancelled and got new booking by overpaying for ybfz3204. When we reached this property, the oyo captain ajay avinash bankar told us that the place is already booked by someone else and you need to go back to previously canceled property as...

Hello i have received a pffer from oyo regarding that if i open oyo for 7 continuous days from 8 to 14 febuary, then i will receive 100 paytm cash to registerd mobile number, and after opening for 7 days continuously i have received message that i have won paytm cash and it will be credited in 48 hours but i have'nt received the paytm cash yet please help me will i will receive my paytm cash or not, and how much more days will it take?...

I am sushil kumar amb i have credit 15750 in oyo account and my package id is pkg-gkeq0759 and i want my amount back so please refund my amount and i have complaint and talk with executive member of oyo same day of credit that i want my money back but i m not getting satisfying answer so please refund my amount. Because i am not satisfying with oyo payment services thats why i want to cancel my booking and i want my refund. So please i request...

I have booked two oyo rooms and have paid rs. 2114/- (For two days i. E., feb 13 to feb 15 with booking id:- ijok8751) and rs 1504/- (For one day feb 13 with booking id :- dcpm0329) repectively for both rooms. But on arriving at the hotel, i was infomed that the room which was booked for two days was cancelled. When asked how can you cancel with out prior information, oyo executive has informed that they have called me and i had not attended....

Booking id whet5708
Booked by vandana pandya on sat, 05 jan 2019 at 12:27 pm ist
Oyo 9094 the shivaay
Booked from: february 21, 2019 - february 23, 2019
Booking amount: rs3057

I want to cancel the booking but the refundable amount is rs 0.
I talked to the customer representative and they mentioned that i must have received an email with cancellation details but no email was received.
I...

Dear dr. Deepmala, your oyo captain is looking forward to host you for confirmed booking cqvp3716at oyo 4679 hotel shantila inn. Awaiting you is a 100% oyo experience - from booking to check-out
Check-in: 14th feb, 12 pm onwards
Check-out: 15th feb till 11 am
No. Of rooms: 1 classic (2x) room
Number of guests: 3 adults
Hotel name: hotel shantila inn
Address: plot no. 47-51, johnstonganj, near railway...

I booked a room with Hotel Hare Rama at Allahabad and prepaid the room for 13 Feb 2019. At the hotel i made a call to the Oyo helpcenter and asked to find out if the booking is available for 14 Feb as well. Immediately the person booked 14 Feb room at an escalated price without even asking if I am willing to pay.

When I raised this issue with the Oyo, they wrote an email saying they are crediting 500 Oyo money to my account...

I booked a room with OYO for Feb 11 and 12th. Upon checking my credit card i noticed that OYO had charged me twice under OYO Rooms and once under Oravel Stay Pvt ltd. Thats 3 charges for the same rooms. They repeated the same for the 12th. Upon calling them, the customer service advised me that it was due to a system glitch and the charges will be reversed. I haven't see any reversal. I don't know what kinda glitch they have whick knows how...

Open gutters in the entrance, filthy place with dirty linens of previous occupants, no towels, no toilet roll or soap went at 2pm room not ready. Dirty smell of open gutters, dirty dishes and cutlery lying in corridor. Tried to complain by phone cannot get them all e-mail addresses wrong, need full refund for such a awe full place.0 rated place nowhere 3 star. Adivce not to book in oyo hotels. O...

I booked room through oyo and 1 day ago confirmed with their representative to get the room ready by 9.15am to 9.30am as i was gonna do early checking with my wife and 4 year old kid. He agreed to do so as per my requirement.in morning as i reached the room, there was no attendee so i called up oyo cc to ask for room access key. They told me that room will be vacant by 11am and will need time to clean up the room so i will get the room by...

I stayed at hotel kenil star at dehradun.
Booking id: myfg7806
Checked in 30 jan 2019
Checked out 1 feb 2019
These 2 nights stay can be pleasant but staff n services of hotel made it worst.
First in the room basic amenities was not there no washroom amenities no towels
Second in blanket there was a lipstick mark, hence in 2 days service no housekeeping person came to service the room after making...

Our booking id is nh[protected]
Name & city : oyo 16744 live inn castle, bengaluru.
Property type: hotel
Operator confirmation number: [protected]
Check in date &time: 08-feb-2019, friday 12.00
Check out date & tike: 10-feb-2019. Sunday 11.00

Refer my complaint dated 12/02/2019 and take a quick & favourable action from your end

With regards - anil. P (F/o. Akhila. A)
My...

Team,
The worst behaviour we have seen today when we gave visited at hotel iris of aurangabad. It is 12:15 midnight and we are standing outside of the hotel, hotel manager not giving responded and refused to provide hotel room n stating that oyo company has not settled amount that's why we are not taking bookings from oyo and we are not having any vacant rooms. So our question is that if you such people's are not able to provide good...