OYO Rooms Complaints & Reviews

Stayed in oyo flagship 22685 from 17th jan to 18th jan, 2018. While checking out the person sitting in reception had collected invoice for rs 4661/ - and said that their counter operates paperless and all invoice are delivered online from oyo. Later, received an invoice for rs 4163/- online. When questioned first said it has happened because of error, which they will rectify and resend the invoice. When there was no response for 4 days, reconnected...

For some reason, I'm unable to book a room with the option to pay later. The app takes me to an online payment page. This never used to occur earlier. Please bring back the 'Book Now' option if it has been removed. This problem has started after upgrading to Gold Wizard membership, but my friends do not face the same issue. The last booking was made on the 15th of January 2019 and after that day this issue had started. Kindly look into the...

Dear sir/madam,
I am a regular costumer of oyo since long.
I have made an oyo booking on 11 january 2019 in night for hotel shorya regency shimla for classic (2x) rooms with oyo id 22750, with booking ofac2681 with check in date of 12th jan 2019 and check out date of 13th jan 2019 and on the name of sompal singh, with the payment mode of pay at hotel for reference please see the trailing mail but when i reached near the hotel...

I cancelled one booking and then i was promised that the refund would be processed within 24 to 48 hrs.. It didnt hapoen and then i contacted customer service no. I spoke to prashant k.. He said wait for 24 to 48 hrs.. It didnt happen and then i got a call from neha singh, then robin and then nishi.. She told me that 650 rs would be refunded now.. They all promised and say wait 24 to 48 hrs for refund.. This is going on and on.. I dont know...

Hi, we stayed in hotel crystal inn lucknow on 17th night. Hotel was booked by my brother in law and payment was already done, so we have no option but to stay there.
1. Locality of hotel is very pathetic. Garbage was here n there at hotel nearby.
2. Bedsheets wasn't changed and were dirty.
3. Blankets we're smelling badly.
4. Washroom wasn't clean and latch got broken when i tried to lock it.
5. Most...

Qhwy9276..
My id is this..in mathura
I have booked my rooms for[protected]
And[protected], but hotel authority is saying they will not provide any room as they r having there marriage function
I have call and complained many times but no proper and legal answer has given to me for this aspects
Tell me how to resolve this issue
Or otherwise tell me the legal action yo be taken for oyo for this regard...

I booked oyo rooms on 30 november 2018 for my stay during 23 to 27 december 2018. As the hotel could not accommodate all the guests, i have cancelled the booking on 5 december 2018. Then after i made multiple calls to the customer care regarding the refund. I was told that the refund is in progress and refund will take place within 7 to 14 working days. But, refund did not happen. So, i contacted oyo by email and requested for the refund....

Dear management

I did a booking through oyo against booking number bowr7823 and in that they dedcuted my rs 649 and they are not giving me invoive.

When i contacted with customer care they accepted and said that its technical error and we will refund amount or adjust in next booking but nothing happen and disconnected call.

Again when i contacted they said that we cannot do anything
br...

I visited this propety oyo 12337 hotel rupashi bangla in puri today. While checking out of the property, the receptionist and one more guy together harassed me for giving a single (*) rating. The rating is personal between customer and oyo as a service provider. They even misbehaved with me and in the video you can see a man trying to snatch away my phone suspecting me making a video out of the incidence. T...

Dear sir,
I have not found any action taken from your end so far. I have told you my incident of 28th and 29th dec 2018, where i booked oyo 22099 wastewood hotel. I had the following suffering:
1. They have cheated oyo by texting “no show” and collected booking money of 3000/- (Actually 2949/- for 2 classic room) at the time of check in. The manager - harsh bhawnani (Mob.[protected]) and one rajasthani person was present.br...

Hi, i have to check in to room no. 2209 riviera foothill goa.. It was checked out at 12:15 pm by 5 boys... The room is in worst situation... So messed up... I have made a video and will be posting soon... Worst oyo service... I am standing outside the room with soo much of luggage... No one is ready to help us... Our oyo capitan said to us that he can’t do anything to help us.. It was very in appropriate on his part.., it’s about to get...

I booked a hotel - hotel genx aravali in alwar rajasthan for 1 night and made complete payment to the website - make my trip
Booking id - nh[protected]

Even after paying, i was not allowed to check in because oyo did not generate my booking in hotel.

It's been more than 2 hours and i am still waiting at the hotel reception to get the confirmation of my booking, but no action is been taken from oyo...

Booking ref: dxjh9871 (Hotel pentagon residency, bhubaneswar) (From 7th jan 2019 to 9th jan 2019)

In referance to my booking id, i had stayed hotel pentagon residency. During booking i have added my company gst no. But till we have not received any invoice from oyo against my company gst no..

I have informed oyo several times through their phone and mails, till they are not at all provide gst invoice.
br...

We have been waiting for 3 days to get the flight tickets after confirming the payment of 84000/-... But there isn't any reply from the oyo travel expert, mr. Narender singh. Narendersingh. [protected]@oyorooms.com
Contact no. [protected]/[protected]
We have been trying to get to him via these above mentioned numbers, but he is never available there as mentioned by his assistant, gaurav. Kindly look into it, and get us our tickets!...

Horrible experience with the hotel. No wifi, no breakfast, id not given at the time of checkout. When asked for a manager, not there, even they don't have no.

Booking id: spdo7843

Check-in - 16th jan'19

Check-out - 17th jan'19

Address - 256, zone-2, no.256, habibganj rd, near sargam cinema, zone-ii, maharana pratap nagar, bhopal

Its only oyo room name by which i have...

Dear sir/ madam

This is bringing to your kind notice that i stayed in oyo hotel season grand at pitam pura new delhi from november 02-04, 2018. The receptionist asked me for my identity card as proof so i gave him my identity card issued from the office of my employer. At the time of checkout on november 04, 2018, the receptionist did not return my identity card. I came from the hotel without receiving my identity card. When...

Hi team

I am calling from skygo travels & i am a b2b agent member of yours. My sales agent who introduce me to oyo does not respond me regarding any booking. Neither he is picking my phone nor replying to emails. I want to dis continue my with oyo. He said he is on leaves after so many dates and will not help me

Agent name : surya gadepalli
Email id : gadepalli. [protected]@oyorooms.com
[protected]...

Hi,
I had registered to oyo in order to book the hotel rooms and i also enjoyed the service.
I could always use oyo when in need that's nice but the worst part is there is no option to del my account when i don't need i tried many ways but nothing worked out and just bcoz there's no option to del my account i don't want to hate the service of oyo
And since i won't be booking any rooms as of now i would like to delete...

I booked a hotel room for 20th jan to 22nd jan for hotel highland dalhousie. The payment got debited from my icici account but the confirmation is not received. I have checked with my bank that the payment is already debited successfully but oyoroom people they are not helping me out with the confirmation for that booking. The amount debited on 15 jan at 3 pm...

My booking id : gxsf3174 i had booked room for 1 nights stay at hotel pmr bangalore with my family. It was a horrible stay at there as the hotel room was so dirty. There were lots of hair on the bed as they might have not cleaned the room earlier.
Telephone of room was not working.
There was no electricity in the washroom
Flush of the the washroom was not working, there was no cold water in the tap, and you want believe...