OYO Rooms Complaints & Reviews

Hi, I have made the payment to Oyo rooms and made the payment, and the amount deducted from my account and oyo rooms did not agree that they have received the payment till then,

It is being three months, my bank has also confirmed it is submitted to the beneficiary account. But oyo rooms are not accepted it.

Then i have to make the payment through cash also, means i have to pay two times for the same room....

My package id pkg-dwrl3682 - i am mr. Prakash dayani who provided oyo tour to my 15 friends & relatives. But to my great surprise it was a nightmare for all of them. My tour was planned from 30.01.2019 to 04.02.2019. Till 29th january, 2019 late in the evening by 8.30 pm i had not received voucher of oyo hotel. I was running from new rajendra nagar to oyo office in the night to get my papers as i was to leave home at 5.00am with my 15 persons....

We had a planned vacation to goa and a booking was confirmed for 30th jan 2019 via oyo app. We did inform the hotel about our late checkin and everything was agreed over phone. We were denied check-in by the hotel staff and were asked to look for some other option. This is really frustrating considering start day of our trip. We were left with no choice but to look out for some other accommodation. Below are my booking details.
Name...

Highly disappointed with oyo. This is first experience and looks like will be last experience. The hotel location is poor inside a gali with conveyance issue. Rooms are cramped, unhygienic, paint removed, old blanket, dirty pillow cover. I would like to check out tomorrow. I checked in at 10pm still will pay for 5th feb but no other charges should be levied else i will have to take help from consumer forum and social media. Will put this...

I checked-in spandan inn on 27-11-18. I was on official tour. During check-in i asked them whether they will provide gst invoice to submit to my company. Mr. Rajkumar was there in the reception. He told that it will be sent via e-mail after check-out on payment of the entire amount. I checked-out on[protected] and paid the entire amount through internet banking. I received only oyo payment receipt. I didn, t receive any receipt from spandan...

Our booking reference is pfzr6214. We had booked mascot residency in noida for 2 nights. The condition of the rooms were very poor. They were dirty, unclean sheets, bathrooms very dirty. It was a nightmare and was very different from the pictures posted on your website. My fitbit watch which would be for around 10, 000 rupees also has gone missing....

This place is a nightmare for couples. The staffs there were completely drunk and some were on drugs yelling at us terrible words when asked to open the main door at night. The staring looks they give to couples are unbearable. Sat all night without sleeping and they forced us to give a 4 star rating on oyo before leaving. I have been using oyo since past 3 years and never had such a bad experience like this. Please do the needful so that...

It seems this has become a regular habit of oyo to decrease the level of hospitality in their managed hotels.

The map for the hotel was not correct we dropped at wrong place on very first go then hotelier took us to the hotel on bike.

Tv was not working i called them multiple time but no response. They ignored the issue like nothing ever happened, i asked to change the room as room had some crack holes in their...

Oyo mr. Agarwal you and your company is cheating me and many other customer. How long you will do such cheating business. I wiil tell all my friends not to book via oyo. You have stollen from my credit money and not responding, whenever i call customer service they a tricks by saying that they cannot hear me. However, i wiil file a case and i will ask visa to black list this
Dubious company....

Hi,
I had a booking with oyo package id pkg-ijtd4189 and it was cancelled due to some reasons.
We were promised that there would be a refund of 5, 000.
Now itz been more than three months and we have got no response. I always get a reply saying operation team will contact you as refund is in process
Total scam company. I strongly recommend people not to trust oyo holidays ever. You people are total fraud and...

My booking id - mbey5761
Name - anuja p
Mobile no-[protected]

I had made advance payment for my booking 7 days ago.. And on the last moment oyo mails me with booking updation with some other property without taking my consent..
When i try to reach customer care, they didn't have any solution to this..

I want full amount refund for this booking or want same amenities property as replacement...

We booked a honeymoon package worth Rs. 56000. A day before the planned leave ..we received a call from their customer service girl that due to high tides ferries won't be working and it is not safe to travel so we won't be able to continue this package and said to cancel the package. AS informed we cancelled the package and waited for refund. It's been more than a month and didn't even receive a penny and they aren't even communicating....

I have booked a dubai trip(PKG-DLIX5678) for my parents but due to some reasons i had to cancel it. I was promosed 100% refund within 15 days on 15th jan 2019. Now if i call them they tell me that my refund has been done but i havent got any amount credited to my credit card. I asked them the transaction reference number but they havent provided any yet. Total amount is 62000 and it is so frustrating to deal with these people on phone. Either...

I have booked andman package from oyo total holiday, the worst decision of my life. The sales team took rigourous follow up till late evening hours till the time payment was not made by me, the entire situation changed post the payment. Its almost 15 days since i made the payment and no hotel vouchers shared. When call mr. Dimple nagpal and his manager mr. Sajan they assure me the file is transferred to operations team. I tried connecting...

3 rooms available against booked 5 rooms at hotel berry'[protected]@banglore. Going to lodge complaint to police station, whatever the implications oyo management has to face further consequences. Oyo management to be ready for the same. Oyo executive are talking roughly rather taking care and get arrange room any other near by oyo room, till from 6 pm to 10:30 pm we have not got any confirmation from oyo executive. This will be taken in consumer court...

I booked oyo room on 15/12/2018 . Payment was done . But when i reached the venue hotel was completely booked already. Customer care initiated my refund of rs 1369 but after 15 days customer care told refund is cancelled so on 5/01/2019 refund was initiated again which was again cancelled when i called them on 29/01/2019.
My experience was very bad with OYO Rooms.

First case id 11681331
Secnd case id 12206439br...

I have booked oyo with reference number booking no. Kswe8542, i have received confirmation also

"we are glad to have the chance to host you again. We confirm that 1 classic (2x) room at oyo 4641 the sangh gunny has been reserved under your name.

Booking id: kswe8542

Check-in - 19th jan'19

Check-out - 20th jan'19

Address - no 439/b, 8th main, vijaya bank colony,...

I have all the evidence that oyo rooms has cheated me in the name of refund. My money 1000 rs is wasted and it is looted by oyo rooms. They said they will refund my money but at least they made me fool. My booking id : gxsf3174 i had booked room for 1 nights stay at hotel pmr bangalore with my family. It was a horrible stay at there as the hotel room was so dirty. There were lots of hair on the bed as they might have not cleaned the room...

We booked hotel from oyo in port blair but they cheated us they booked another hotel without even informing us. The day we reached the hotel booked by us the hotel staff told us that they don't have tie up with oyo anymore when we call the oyo then they told us that u have been booked another hotel. We have to suffer very much problem. The hotel that they gave us was in very bad location and locality and was very small and upon been contacted...

Abhishek Pathak
[protected]
Hello,
Booking One-
OYO 11666 Hotel Prakash Inn
BOOKING ID: ZFTR1034
On 25th of Januray I made a call on the Hotel Owner,
he told me property is under maintainance so he said to cancel the booking and the booking is cancelled by oyo people,
then oyo people shifted me to "OYO Townhouse 053 Gomti Nagar".

Booking Two-
OYO Townhouse 053...