OYO Rooms Complaints & Reviews

Team,
The worst behaviour we have seen today when we gave visited at hotel iris of aurangabad. It is 12:15 midnight and we are standing outside of the hotel, hotel manager not giving responded and refused to provide hotel room n stating that oyo company has not settled amount that's why we are not taking bookings from oyo and we are not having any vacant rooms. So our question is that if you such people's are not able to provide good...

Dear sir,
I booked hotel park palace oyo 22683 for dates 02/01/2019 - 04/01/2019.
And also payed the total amount rs. 7925 at the time of chech-in.
But later on due to poor service by the hotel, i modified my booking 02/01/2019 - 03/01/2019. And my refund amount of rs.4515 was processed.
Now, its been more than a month since i made modifications in my booking and at same my refund of rs. 4515 was processed by...

Hi, This is for booking ID:ZXEH6372 which on hold from OYO, Case ID:13062162, this happened on 11th Feb 2019
At the time of booking it was showing me 6561 RS to book the property and after that i paid that amount and i received a mail which says that my booking is on hold due to partial Payment but i have screenshot of before booking and after payment.

On this issue OYO Guest Experience Manager Said "sorry sir we can...

Hi 08.02.19. I book a hotel through oyo (Booking id aqpb8591) at krishna guest lines oyo 3352. After reaching at hotel around 9 p. M. We came to know that hotel is on the 4th floor and lift services stop at 8 p. M. After reaching the reception desk when we are ask for check in one boy appear and after a 5 min struggle he manage to bring the manager there on the desk. The manager is fully drunk and he refuse to get the booking because we done...

I booked an oyo le tara residence on january 16, 2019. The check in date being 1st february. I was denied check-in at the hotel as the hotel quoted if we have paid online we cannot provide a room due to an ongoing issue of the owner with the oyo.
When i raised the same to the senior team, i was assured of a premium property with a premium room. I specifically booked that oyo le tara residence keeping the size of the room in mind and...

I booked my room oyo 17216 classic lodge for 12 feb 19 but when i reached to hotel, hotel owner says that there is no room for oyo customer because they already mailed or massage to oyo to breach a contract with them., i was badly suffered with my wife and 1 year old baby, further i make again a cash payment for same than hotel allow me to stay i want justice other wise i will sue on oyo...

I am avinash gupta.. Stayed at hotel edition o calangute 30010 from 6th feb to 10th feb... First of all the srevices were 0% stisfying.. No cleanness... Drainage problem in bathrooms..

The false commitment by reception lady..
Due to kota andolan the train was canceled rajdhani so we ask laddy to give us 3 4 hrs for checkout she charged me 800rs also after comiting yes..

I do have photos with me i will...

I booked 2 rooms for my guests at hotel rajdeep inn, ahmedabad... Which i realized later as was my great mistake.

In the heavy cold weather of 9 degree, one room didnt hv a geyser working and the hotel charged me 500/- additional on acc. Of room replacement saying that its a bigger one.

Another room's toilet accessories were having electrical shock while operating them with geyser is on. How comic??!!!
br...

As i have booked the hotel on 4th feb 2019 where after booking when we show the condition of rooms was pathetic. Also the staffing was there was so roude where after seen this condition i have cancelled my booking for each and every single eminity was not available on room.
While the time i ask for glass of water there was no water or glasses was available in the room when i ask to the supervisior his answer was like. The indian peoples...

This was my first trip with oyo... And luckily it was my honeymoon trip. I have chosen andamans for my vacation. After searching internet i came across oyo total holidays.
While selling the package it was like they offered many cool cool packages, and the property offered to me was 3 star property.

Now comes the most terrifying part..

Once i reached portblair the hotel which was offered to me was zero...

I was a oyo employee as hm until yesterday the hotel where i worked is the worst hotel in ooty i don't no why the company has give 3c levels, as far as my knowledge once the hotel reaches more than 3c the hotel must be escalated but for this hotel they have cleared it back to zero and started it new. The hotel is very old and smells bad in room number 101 102 and 103 and they call it deluxe room, a guest ran away by just entering the room....

Highly disappointed with oyo. This is first experience and looks like will be last experience. The hotel location is poor inside a gali with conveyance issue. Rooms were booked for 3 adults whereas they provided the arrangement for 2 adults and 3rd have to sleep on floor. Whereas we were charged for 3 adults. Tried to contact customer care no responce from oyo side.

Pl refund my money......

Mr R G Riley .oyo.delhi pahar ganj .my complaint is bed bugs, my guest came to stay and she checked out after bedbug bites, her name miss Jyoti prasad.i booked in the 14 the January, next to Madan tea and coffee shop pahar ganji.i paid more than India people and my indian guest she ran off it was so bad.she had bit marks all over her body, I did not as we slept in separate beds...

Amity university kolkata had made some arrangements for 5 day accommodation for bank training program at platinum studio 50 hotel at new town kolkata. Both amity kolkata & platinum studio 50 hotel are bloody cheats. All are advised to keep distance from these two. Oyo rooms must have been much more careful before any tie-up with this nonsense hotel. The kitchen is dirty, unhygienic and food served is worthless. Hotel staff are inadequately...

Last week i logged into my account without having any problem. Today i tried to login into my account with my registered number, but it says u don't have any account. It takes me to the create an account page. I filled all the relevant information into the page. Then it says the number u have entered is already been taken. There is no any way to login into my account. My account having wizard membership and 5000 oyo rupee which are 100% redeemable....

Dear arun rana,
Pl send e mail like following to manager of the property of goa where we stayed.
“ dear sir,
We have booked your goa’s property, situated near south anjuna beach for two days i. E. For 4 th and 5th february 2019.
Accordingly we reached there at about 2.30pm on 4th feb. 2019. Even after reaching there we were able to enter in the property after 3.30pm
We found that as if we are cheated...

This happens to be a routine for oyo customer service.. I had referred a friend of mine and created a booking from her app for the first time.. She had got the referral amount which was used to create a booking for one night 6th to 7th february @ oyo 27691 rvt nest..

After this booking uhfs0683 had checked out, i was supposed to receive a referral amount of 700 oyo rupee, which i never got until now.. Its been 24 hours and...

I have booked oyo with reference number booking no. Mrgj0521 i have received confirmation also

But when i tried to check in the hotel manger refused booking from oyo and refused my stay. Then i called oyo and they told me to wait they will call hotel, but after waiting 2 hours oyo care or captain has not done any thing. I was wondering here and there at unknown place and i called oyo customer care for more then 30 time but...

First of all they denied our check in inspite oyo was showing their hotel as couple friendly and then their behavior was rude.. Then aftr complaining oyo when the room was given, it was just at the corner of the basement neither having ventilation nor having gyser, infact the tv was not working, insects were roaming in the room and bed like garden. The facility shown were not given n satisfactory all together the money was not worth spending...

This is to let authorities know about a serious problem i faced the day before at oyo 4584 india gate, omr road, chennai.

I had stayed at this india gate oyo for a night. The next morning the reception staff swiped my card and credited rs. 840. And then he asked me my mobile as to verify the number because, he said, his phone was not working. Later in the evening i found out that he had actually cancelled the booking from...