OYO Rooms Complaints & Reviews

Hello

I am writing on behalf of mobility engineering consortium. Earlier this year, we hosted an event called formula bharat in coimbatore, tamil nadu. We were approached by mr. Abdul rashid, deputy micro market ceo of oyo, in october 2018, with an interest in marketing its services to our database. On october 23, 2018, an agreement provided and on december 13, 2018 the signed agreement was received wherein upon promotion of...

I have always booked rooms via oyo and have been satisfied. I am also a wizard member. Recently i had booked oyo 3066 d2 holiday inn at model beach, puri and was really disappointed by their service provided. None of the rooms that we booked were ready during our check in time, though we checked in after the time provided. They did not change the bed sheets, towel, blankets etc., nor were the attached bathrooms cleaned. They refused to clean...

Sir,

Where ever i go i stay in oyo rooms. I love oyo rooms and iam a wizard member of oyo.

I have checked in to oyo 22008 jrj suits in thiruvananthapuram on march 9th after noon.in the evening i have gone to bath room and the fittings of bath room was very law quality. The faucet was leaking and water was coming from that. After that it broken when i used it. Water was forcely coming and it fill the bath room....

We have a booked a room via oyo at 23081 little stay service apartments, ambattur, Chennai. We personally went to the above apartment and asked about the rate and rooms and they showed us a room which was of good quality and and same as what was shown in the website. Today was the check-in date. When we went there they showed us an entirely different room of poor quality on the 3rd floor of a building next to the actual apartment. The bathroom...

I had a booking in the hotel keshari for 3 days .The experience there was the worst i dont know how oyo is supporting these types of hotels.you really dissappoint me . my pair of dress went missing while i was out of the hotel without my due permission the hotel house keeping staff opened my room and took a tees and a shots . what should i do now can oyo suggest me ?...

I am Dr Pranil Bansal ([protected]), I made a hotel booking with oyo app (booking id - IAYC9267) on 22/03/19 for 3 rooms in hotel konark residency, malvan, maharastra.
My total booking amount was ₹5056/-.
I was offered and i opted for a wizard membership of ₹99/- which offered 5% discount on current booking i.e. ₹ 252/-.
My total amount payable now was ₹4902/- ( 5056 + 99 - 252).
In payment it gave a option...

Booked a full hotel in jan for the month of july but a few days back got to know that the hotel's contract with oyo rooms has come to an end. Even after informing them on the call 4-5days before, they haven't reached out to me with an alternative solution. Now, whenever i am calling them, the only response i am getting is that we have informed the concerned person and they would be reaching out to you to help which isn't the case yet....

I had worst experience of my life with OYO ROOMS. Also i would request to others don't go with OYO rooms even if they offer you free rooms. Such a pathetic & disaster management!!
I had a booking in GOA with Oyo rooms (EDITION O 30010) from 16.03.2019 to 20.03.2019, which was a confirmed booking from OYO rooms. I had a confirmation call from OYO on 16.03.2019 evening that what time i am going to check in. I told them i will be there...

As oyo is not allowing to delete the booking history which can be very dangerous privacy issue if fallen in wrong hands. I don't want to get in the trouble. Any fraudulent can use that record for blackmailing purpose so want to get my details and booking history deleted.
Can any option available to delete my booking history from oyo app.
I tried calling you but there is no clear assistance to contact on this issue.
It...

I had booked hotel with oyo rooms in first week of jan for 5th march till 10th march and from 7th march till 10th march.

Just one week before the check-in oyo denied me check in stating reason as issue with property and moved my booking to another property.

After one day the other property also denied check stating reason as maintenance in property.

So i cancelled my booking with oyo. And now its...

I had booked 3 rooms for elderly people on pilgrimage. The hotel was supposed to provide breakfast. There was no kitchen in the hotel. They got breakfast from outside and only in limited quantity.

A/c is the room was not working. The hotel staff was stitching off the a/c from outside

The toilitaties were only provided for 1 day and 1 towel per room with 2 people.

Water bottles in the room were...

Concern against Booking ID: LUPJ4651. Not resolved upto satisfaction through the escalation, hence looking support through social media channel. Booked an Hotel through OYO app, against above mentioned id and made the 100% pre payment as well, which was the biggest mistake and this experience have derived me to a thought, not to make prepayments ever. First the property was not easily traceable, it was not having any logos or brandings of...

Hi, my name is Mrs Raunaq Shah. My husband booked a room at oyo under the name of Mr Nirav Shah(RMN-[protected]) for one day i.e the 20th March 2019 only so that we could spend some quality time with our 4 year old. It was at the holiday heaven resort near mansarovar Jaipur. On check in we got to know that there would be no food availability as the kitchen was under renovation...as we only had one day as holiday we ignore. Then we we're given...

It's so bad to experience such a pathetic and lathargic approach by oyo rooms. I stayed in one of the oyo hotels in sikkim-gangtok named sikkim heritage in february 2019; where the hotel staff was totally unaware of their responsibilities and customer's comfort. I had to bear a lot there. Then i registered a complaint which was taken by a customer relations manager named navya who committed to provide ₹500 oyo money in my app account as...

It was the worst service you could ever provide to your customer. I booked a room for my family who weren't familiar with that place. Those people were taking advantage on that. They denied outside food and for 24 hrs they started without having anything and i really want to take this to your attention. The receptionist was irresponsible and i have never seen such a pathetic service. They didn't provide drinking water and my parents were...

I have been asked to produce my original aadhar card at the time of check in. I had a print out (Bw) of the same which was declared as invalid. As a result i wasn't able to check in, also my request for refund has been refused. I would like to know how this is justified since adhar is not supposed to have an original unlike voter card. I request you to look into the matter and initiate a refund as soon as possible...

I had put a request to oyo homes for letting my flat to oyo at Park Circus, Behind Quest Mall, Kolkata .
My Say an had called me on 6th March and expressed his interest to visit my place .Accordingly after visiting the area maybe it was feasible they wanted to visit my flat and several measurements were made which disturbed my family members since it was a Saturday and a holiday for my wife who is Principal of a Birla School mand daughter...

N star heritage near railway station, tiruppur. Room 304 bathroom horrible. Complete tap rotating 365 degree. Shower doesn't work. Hotel is saying no plumber so can't repair. Stay like that itself. Wow its so nice to hear isn't it...?. Roof is opened partially. Worst of the worst. Surprised to see oyo ia supporting this kind of rooms and lodges. Oyo pls di not commit this kind of blunder you will lose your image....

Had done 2 bookings via oyo, haven't recd the gst invoice even after several calls and reminders

Booking id inkv5624 & akbr3504, please arrange to send the legal invoice with the gst amount mentioned separately, so that we can claim the gst amount.

Not submitting a gst invoice after collecting gst amount is a legal offence, have been requesting your team to submit the same but they are not ready to do the needful.br...

I have booked room in oyo 3773 in agra on 14th march 2019. My room no was 120.
I would request you to reconsider keeping this property in ur list.
Room was ment for 2 and we were two they had kept extra matress which they refused to remove.
Water was brackish.
Water was not warm for showers
No tea cattle and tea bags kept and not given on request.
Bed sheets were torn.
Complementary breakfast...