OYO Rooms Complaints & Reviews

Respected sir, I booked a 2 rooms in Hotel Ranthambhore Resort in Ranthambhore, Rajasthan using OYO, usind ID [protected]@gmail.com Phone no. [protected] on[protected] . The hotel was confirmed and the payment of rs. 2357/- was done through paytm. I reached there at 7 P.M. there and the manager in the hotel refused to give us room, while the prepaid payment of Rs. 2357 was already done to OYO. After heavy discussion of 1.30 hours you shifted...

We checked in on 29dec 2018.in the night time around 11 30 pm or so some thing bite checked properly found 5-6 bed bugs roaming underneath and over the bed sheet. Immediately reported to the concern person of oyo as the hotel care & maintenance taken care by oyo. Shown them the bugs on bed. Shifted to different room absolutely no clean & hygienist as if the room was maintained as a spare without any proper lightnings water leakage. Informed...

I had checked in to an oyo room in corpo suits which gave me the worst experience ever in my life.. Coming to room it is not at all clean and no one cares too.. Second thing as soon as i went in to the room i saw the condition of the room i didnt like it so i asked them any other room they said they didn't have, i said i didnt like i am going to cancel as i didnt get the feel that i am in a oyo room.. As soon as i cancelled my booking, one...

Hi,

My oyo booking id is xcld 2736, i went to stay in the oyo 26854 in pondicherry on january 12th, 2019 night. I paid online in advance for two rooms/4 people. When i tried to check into my rooms at 6pm, one of the two rooms was occupied by someone else, the oyo property manager did not allow entry to the room at 6pm. I have paid to enter/occupy the rooms from 12pm on january 12th, 2019. The service was very poor & the manager...

I went hari villa residency oyo rooms for front office executive post the owner tiwari he was behaving very badly he is such a pervert. When i got in the receptionist area there was no one available only me and him. He was saying to join immediately and wanted me to get over friendly, asking that when you will get friendly because i wanted the person not as the employee but as a close friend who can share each others joys and sorrows etc....

Dear kohina sarkar, we look forward to host you for confirmed booking pjro1967at oyo 620 woodland hotel. Awaiting you is a 100% oyo experience - from booking to check-out
Check-in: 11th jan, 12 pm onwards
Check-out: 13th jan till 11 am
No. Of rooms: 1 classic (2x) room
Number of guests: 1 adult
Hotel name: woodland hotel
Address: 11, 1st floor, manju niketan bldg, opposite topiwala center, near goregaon...

I booked this facility for jan 5, 6th. Went with in-laws & parents (Above 60 yrs age). Jan 5th evening after checkin i checked with manager & owner about hot water next day, as we planned to leave early by 7. They confirmed no problem as its available 24 hour.
My mother got up at 5:30am jan 6th, no hot water. She informs me. I complained to some care taker. He says he will contact owner. Owner comes at 6am, says in 10 min we will...

I booked this facility for Jan 5, 6th. Went with in-laws & parents (above 60 yrs age). Jan 5th evening after checkin I checked with manager & owner about hot water next day, as we planned to leave early by 7. They confirmed no problem as its available 24 hour.
My mother got up at 5:30am Jan 6th, no hot water. She informs me. I complained to some care taker. He says he will contact owner. Owner comes at 6am, says in 10 min we will...

Dear team.
Very first of all let me introduce my self my name is chinmay khemeriya i am from gwalior working in a mnc.
I am a regular customer of oyo and really i was very much satisfied with oyo till the yesterdays experience. When we book any property from oyo, we can not see the atmosphere and physical appearance of that property, we only believe that when we book any property from oyo which is approved by one of the most...

I and my colleagues had stayed in oyo 17036 r k regency narhe pune on official work, booked through oyo on booking ids : vfsx8910, empz1360, goin3749, foza4317, prct0167. For all these stays i have only got payment receipt from oyo, which only has details of stay and mode of payment, but oyo doesn't provide a proper tax invoice with gst and other details, as required by my company for claiming purpose and which is also mandated by indian...

Hi,

I have stayed on oyo rooms oyo686 hotel thames for two night with family. Booked through oyo and thought it was a sophisticated hotel, but what we saw at night in there bar and restaurant was ridiculous, at night i went in restaurant for food saw there bar girls dancing and people chasing and enjoying.

In the heart of city gariahat all this happen. It was such shame for me as i went with my mother. I will...

My name is banty dogra. I have booked hotel x size room on 12 january of amount 752 and i got discount then its cost around 601 when i went to hotel then hotel receptionist said me that he will not give room at this amount and then he said that you have booked 4x size room and i was suddenly shocked.. Then i showed him my booking but again he said you have booked 4x size room. Really its very disappointed. I never expected its from oyo room....

Hi.. I booked a hotel with the name hotel york.. I booked it for 3700.. But as per the pictures available on website.. It turned out to be a mess.. The lock was broken.. Cupboard was broken.. N room was a mess.. N moreover the kind of reception we received was unexpected.. When we called oyo manager, we were not entertained at all.. I would request not to book this hotel at any cost even if it is for free.. I feel cheated completely...

Received call from oyo on 10 jan, provided all information and details how we got cheated by oyo in dubai.
Again received call from oyo on 12 jan.
1. It is informed that my booking is cancelled by oyo as i have paid advance. I request pl refer confirmation voucher. Further i had booked through booking.com and my booking is cancelled by oyo.
2. It is informed that oyo sent message on 15 dec about payment of advance. Pl...

This is to bring to your notice that we owners of hotel amaltas international, have no contract with oyo hotels, still our hotel name is not been updated on google and the contact number is also listed on google is of oyo.
Due to this we are loosing out on direct guest business as when the guest tries to call our hotel they get through to oyo and their customer care executives are cross selling their hotels to the guests.
br...

For urgent attention please

Dear sir,
This is to inform you that on 1st nov 2018 you had confirmed my booking on receipt of rs.2754/-
(A) 1st classic (2x) room at oyo 12521 hotel shahu and sai shahu
(B) gut no. 4 sinnar, nashik
(C) land mark:-sinnar bus stand
(D) check in 1st feb 2019 and check out 3rd feb 2019
Today when i had a talk to the said hotel (Reception mobile no.[protected]),...

I have booked an oyo room at morabadi, ranchi namely pratap residency. But the provided room is so dirty, bedsheets are torn, bathroom door not locked, colour of this room is vanished, walls are rough and especially oyo representatives are not co operative. After so much request to their representatives of hotel as well as to oyo no one is responding positively. Kindly solve my problem as i have already paid the amount at the time of check-in....

Hello sir,
Last night[protected] i have booked a room from oyo whose booking i'd is lqei9607, but when i have arrived at property and talked to property owner then he said that there is no room available since 9th jan.
And after when i talked to oyo room assistant vibhor shingh he said that he can shift me to other nearby hotel. I don't know why he is doing that if there no room available. Due to oyo services i have suffered...

Un-satisfactory servicebooking (Ztig9072) escalated, hotel - oyo 3360 near victory tunnel

Ello guys,

I am highly disappointed with the services i have received from oyo. For me you were just like the indian version of expedia but you stand nowhere. I do take around 3 holidays a year. This is the 1st time i tried oyo room & trust me if i talk about the hotel. This is the worst hotel i have stayed so far. I can...

Our book i'd was qbah1370 at oyo 14733, we were three, but they didn't provide us any extra mattress, we bought 6 water bottles from them, where mrp was 20 per bottle, but they claimed 25 per bottle, i warned them that they can't claim more than mrp, but they said "we don't bother, you have to pay". I was helpless, i paid it and collect the bill, then i complaint to oyo via twitter. But without any compensation they solved the problem only...