OYO Rooms Complaints & Reviews

Dear sir/madam
I have many times compliant against refund bt they will not refund my amount
And given to next date many times
But sitll i have face same problem and i have called many times in customer care
Soo plz kindly provided my refund ant took my bank details many times also and they will provied me bank detail foam i have filled them but still not refund my amount and i have frustrated near 2 months soo...

I made a booking with oyo with the id ufkr4012, and the owner of the property denied check-in. Btw, i'm writing this on 4th jan, the check in date was 27th october, more 65+ days ago.

Since i was practically left stranded due to some issue the property owner had with my aadhar card, oyo promised me a refund. This is where the story gets interesting. Since then, over the course of 16 mails, i've either been told my refund has...

Dear sir, madam
I am manas ranjan khuntia, i would like inform you that, i booked a oyo room on3 jan 2019 at premam apartment 8033 when i reached, unfortunately receptionist not allow me, saying that"you are oyo customer i cant accept this reservation in this amount(Rs.999).this is my property and you just call to customer care they already moved your reservation to another oyo"when i heard this word from him, i try to contact customer...

Hello
The booking no. Gtdx3580 have booked in this hotel the hotel reception refused for check in because the hotel and the oyo have their own problem as it is not my concern as i have paid full amount which is 1733₹. I have been trying to contact to you but each and everyone is putting me on hold. I have been on hold for almost 2 hours 30 minutes each and every one o[censored]r guest relation manager was taking me for granted there was...

Oyo rooms not allowing any user to delete the account permanently.
Even a user tries to delete the account, you can nowhere find the option to delete it.

This is wrong practice by oyo room.
The user should be allowed to delete the account user's wish. But oyo rooms has not even presented an option to delete the account. Even google search does not shows any method to do the same....

This is concerning my booking utgx5682. I was looking for a hotel next to the lake in udaipur and i booked one through oyo. The lake side hotels were expensive and it was okay with me following my family demand for the holidays. On 26th evening (The day i will check in), oyo suddenly changed my hotel to a cheaper hotel inside the city o[censored]daipur and keeping the price same! This was shameless action - i lost money (As oyo put me in a cheap...

I had booked through your app but unfortunate when i reached hotel with my wife they said local id not allowed. And in your app it was clearly mention local id welcome. I called you i was on call for more than 2 hours you guys were just tranfering call to one another and i was waiting outside hotel with my wife... I reached there at 1 pm and waiting autside and finall i went to another local hotel at 4... Frustated...

Hotel...

I booked oyorooms shree kanha shyam hotel from 30 dec 18 to 31 dec 18 for 2 persons in 1071 rs. Before booking hotel, i visited the hotel & met the hotel receiptionist & checked the hotel room at around 1430 hrs. After that i booked the hotel & paid the amount online at around 1845 hrs. While doing check-in at around 1900 hrs, another receptionist informed me that tv is not working since 3 to 4 days so when i asked him do you informed this...

Oyo failed to provide service as per the terms and conditions. We booked the trip to vizag and charged 62000 for 4 adults and 1 kids. It was agreed to provide innova car as we did not want discomfort during the travel. They failed to arranged car from day 1 and later provide 4 sweater. We had managed somehow as we didn't have option in the middle of vacation. We asked for refund as they provided small car instead of 7 sweater. We have been...

I have stayed at hotel sahar international room o 104 during 21st to 22nd december 2018.

I have paid through debit card and requested for the bill. They said that it will be deliver on my email.

Today is 12th day i am struggling for the invoice.

Please send me invoice on [protected]@gmail.com

Check in 21st december 2018 at 5:30 pm.
Check out 22nd december 2018 2:30 am....

Dear sir,

This complaint is regarding problems faced in hotels and large amount charged by oyo.

1. On dated 29 dec 2018, i was booked 2 oyo rooms in hotel no: 24906 hill view guest house and paid rs 5598 by paytm (Prepaid). I was faced following issues in this hotel.
A. Bulb holder was not working in wash room.
B. Geyser not working.
C. Hot water not provided by hotel for drinking and bathing...

Believing this to be a genuine company, i installed the oyoroom app and bought the wizardgold membership which claim that i will receive 2 coupons for 40% discount and so on, however as soon the payment got deducted from my card, still the membership status was showing pending. When i spoke to experience manager abhay, i was told that this will be activated in 15 minutes and right after that i will be able to claim my discount.
After...

Dear sir,
At an extreme disappointment i am forced to write this mail to oyo rooms. I had made a hotel booking on 22nd dec'18 to 24th dec'18 under booking id: lkrx8923 and i received a confirmation mail for the same. The booking was done for my guest mr. Mohit jain at oyo 3457 hotel sky heights, 352b, gali number 2, jaipur. The booking was confirmed and i had received confirmation mail and sms for the same followed by a missed called...

My booking id : eqol5210, i had booked room for 2 nights stay at hotel sangreela amritsar with my family. It was a horrible stay at there as the hotel room was so dirty. There were lots of hair on the bed as they might have not cleaned the room earlier.
Telephone of room was not working.
There was no electricity in the washroom
Flush of the the washroom was not working, there was no cold water in the tap, and you want...

I had booked oyo in mumbai for 30th dec and 31st dec which worked appropriately. I had came late night on 31st dec so i also booked it for 1st dec (Booking id:- awlf5824) which showed me booking has been confirmed. Moreover, hotel people started calling me at 11am to check out from hotel as they have finished tie up with oyo suddenly. I called customer care and had a conversation for 1 hour on new year and no resolution was provided and they...

This is going to be long. So for 31st night we had booked a place from booking.com
The host cancelled last moment and we were given alternative option to stay at one of your properties which was
' oyo 19663 greenway residential homestay, saptagiri nagar, nanamedu, pondicherry'.

After welcoming new year me and my friends went to the hotel to get some rest before we could head back the next day as we didn't...

Dear oyo,

I have contacted so many times to ur executive and supervisors but the problem is still not resloved. U guys are taking it too lightly. But the customer are facing so many problems.
I had booked my rooms from oyo but the property owner denied to check in the property and we the customer had to stay outside the hotel till 11:50 pm at -6 degree celcius. After so many conversation, u guys had shifted to a hotel...

I faced very unethical behavior and very frustrating and unsafe.
I made advance booking with oyo on 21st in Amritsar for 23rd dec 2018. when I reached booked hotel they denied my checkin. after discussion also they said do not have rooms and also said they do not have anymore tieup with oyo and send severals email not send booking as they are full which was also a big lie as they had board with oyo booking ( hotel Royal Vij) . We...

Booking (Pfio6340) escalated, hotel - oyo 8065 accovah map5 inn
I booked two rooms and canceled one via pfio6340. A refund of rs 2582 is pendind. As the account which i used for booking is closed. I requested them to refund in my axis bank account. But, still they are not providing the refund and saying that it has been automatically processed. They are not providing any details....

I was supposed to check in the hotel paragon in delhi but there was a tariff issue with the hotel so they didn't allow me to check inn and my amount was pre paid and i have not been refunded the amount please do somthing regarding this and tell me i contacted your oyo helpline but no answer i got and this was not just with me but with other people also who were there please do something regarding it...