OYO Rooms Complaints & Reviews

I made a booking at oyo's malabar illam property, vytilla, kochi on 11 january 2018 (4:20pm) with booking id : sxqh8649.

At 6.53pm i got a call from oyo cc mentioning that above mentioned property is overbooked, so if i want they will arrange a nearby property at the same rate of which 50% will again be paid by them. As i was driving i asked to give a call back after 10mins but 5 mins later i got a call from oyo's ivr...

My booking id was mduh0795. I submitted my id proof at check in time, but check out time hotel owner was not there and receptionist told to talk to owner. I spoked with property owner, he said he has id proof and will courier. I didn't get my id proof till now and owner is not giving any response.

I tried lot of time to oyo customer care, they are putting call in hold only and not able to solve this problem....

Whn we already rchd in oyo apartment the induction ws nt thr and tv oso ws nt thr in room and evn grejer oso nt wrkng... On top wn ve shrd aur prblem to oyo captain raju abt aur prblm v wr facng he sys too go another prprty. Vn v wsted aur tym thr to srch d apartment. Wt d hell is going on i[censored] ppl cnt provide facility to the customer dn u hv to close it off... Aftr a long tym he provides d othr room fr tht v waitd fr half an hour fr clng...

I want the service tax no. And the tax breakup/calculation!

Booking id
1) zisf1709
2) yezq9480

Bookings in ahmednagar (10 to 11 dec)
Ahmednagar (11 to 12 dec)

Send me the proper bill with the tax calculation.

I am trying since morning, no on at oyo has helped. They all have refused. How can you run a company, allow people to book rooms, and not provide bills?br...

The past two days were the worst day of my life!!! Thanks to each and every member i spoke to in the last two days and believe me there were many!
Starting from yesterday we checked in at around 12.20pm, the room which was given to us didn't have a wifi service. On asking for another room, the responsible person asked us to wait for 15-20mins for it. We were completely fine with it. But guess what we were given a room after 2hours....

Booking id:fhzu5264
My alternate number :[protected]
I had called nearly 8 times but i didn't get any satisfaction in the reply of customer care people. I did not got my refund since 8th december 2018. I wrongly paid twice for a booking and i didn't got my refund for it. Its has been a long time since i complaint about. First they asked me to check with the bank, after asking they said wait for 2 days and then again for 2 days....

I recently booked an OYO room in Shirdi - OYO 14938 Kala Sai for 2 days.
It was a prepaid booking.
Check In timings was supposed to be from 12PM.
But we had to check-in by 8.20AM on the same day.
They asked us to pay INR 1280 as a Early Check-In Charges stating it is 0-30% of the booking amount.
We paid the amount.
In the bill receipt whatever we have got, Early Check-in charges shows only INR...

I made a booking on oyo rooms on 4th dec, 2018 and cancelled the booking on the same date. It has been more than a month and i haven't got the refund yet. Every time i call, i get the same response as "my refund is initiated and i will get it in 7-14 working days." this has been going on for past 1 month. I called numerous times and send many emails, and many complaints are logged but seems like nothing is happening....

Hi team
Name: prasann sawant
Booking date: 24 to 26 jan 2019
Mobile no: [protected].

Transaction id:[protected]

I have made a transaction by using google pay. Now money is debited from my account and showing transaction successfully completed but oyo said your payment is not received yet. When i went to the bank then bank also told me same thing payment successfully credited oravel stays...

1) i had booked 4 rooms for 8 adults in oyo 118 dallas hotel, dubai through booking.com vide confirmation no. [protected] for 31st dec-2018. The booking was made well in advance i. E. On 13th sept-2018 as 31st dec is peak day of the season and all hotels in dubai remains fully booked.
2) i received confirmation from booking.com vide confirmation no.[protected] (Annex-1). As per accepted terms and conditions, i was suppose to pay total...

I booked buddha international hotel in patna on 2 january 2019. Room that they provided was not upto desirable mark. They gave us room near kitchen which was really terrific. Staffs where showing a rude behaviour. This was my first experience with oyo and last one also. I really hate this hotel. Oyo always have his name but such type of disgusting hotel will make its image down....

A tour package quotation bearing no. Ld-djgt3622 for visiting port blair as per details given below was communicated to me by your tour planner mr. Tilak raj :

Duration : 5n/6d (From 27.01.2019 to 01.02.2019)
Total person : 04 (All adults)
Amount of package : rs. 66, 000/- (Rupees sixty six thousand only)

As per the quotation, the package contains 2 rooms [names of hotels are given below] + break...

I had a honeymoon package tour for manali and shimla from oyo total holidays from swastik chowdhary

In the month of aug i had booked a package tour with the selected hotels at manali and shimla. They shows me dream that you will get service from our side like hotels and meals breakfast and dinner and honey moon cake candle light dinner and room decoration and asked for the advance payment which i sended to them at same time...

I dont know how to make this app closed. Bcoz it's a # app. Hotel guys forced me for review. They took our mobiles and reviewed them self and mainly i requested for change in hotel next day but they didn't. Now they didn't give any refunds.
From nov 19 2018 to till date. It was a # responses.

They will say they will talk to higher authorities and they will disconnect cal after keeping 25-40mins of hold.....

The seller of the Dubai package told us that the flight to Dubai is a connecting flight and it will halt for some time in Amritsar.

1 day before we got to know that we’ll have to change the flight from Amritsar i.e., we first went to Amritsar from Delhi and reached Amritsar by 7:10 A.m on 5th Jan 2019
We went to Indigo counter to take another flight from Amritsar to Dubai.The Indigo people told us that the flight took...

Hi team,

I forgot a really expensive shirt in one of the oyo townhouse lal kothi, jaipur.
I called at the reception the next day of check out in order to check if the house keeping staff has found my shirt or not. The answer i received was a no. The question is not about the shirt but the honesty. I have lost a shirt, but someone else might forget something else.

This issue really needs to be looked upon....

I booked hotel for 2days.in hotel ac is not working also no hot water is their. And then second day when i was checking out i rated on oyo app 2 star rating for hotel. Then receptionist just abused me with bad word for rating for hotel. Unprofessional service i will highly recommend my colleagues and my friends to do not use oyo rooms. Unprofessional service. I am very angry about your service and that receptionist guy...

I, srujan lakkakula along with a friend (Satyendra kumar panasa) booked a hotel thru oyo rooms in goa on 11-nov-2018.
Booking id #lugh6815.
The booking amount is rs. 27, 912. We booked the hotel for 2 nights from 24-nov-2018 to 26-nov-2018.
After a couple of days the booking got cancelled by the hotel but the refund was not provided.
We spoke with the oyo customer care, after a lot of argument they said they...

Hi Sir/Madam,

I have booked a room in OYO 9266 Home Stay Kapoor Inn on 23 December 2018. My brother is wheelchair bound hence we asked for hotel which is Wheelchair accessible. When we reach to Hotel, it was not wheel chair accessible and due to this, we had to roam around for other hotel at night. I have my brother with me who was wheelchair bound and it caused so much difficulties for him.

Manager from the...

I am trying to book rooms from 15-21jan 2019 in mumbai with hdfcxoyo which can be booked between dec21-jan10 checkins upto mar31st allowed but code is not accepting which i m getting cost difference of 25000rs so i called customercare they are saying it can’t be done it is not there in our policy but it is clearly given in screenshot so pls help......