OYO Rooms Complaints & Reviews

I booked a room from 31st dec -1st jan in jaipur at hotel blue. I was supposed to check-in at 10pm when i reached there the receptionist along with the staff were drunk and dancing there and refused to give us the room. They misbehaved with us. Then i had to cancel the booking and search for another hotel which was actually very difficult at 31st night. This unprofessional attitude at oyo rooms is not tolerable. It ruined my new year night....

I had booked a room in faridabad through oyo app and i opted for 1 room 2 guest but after my booking it was showing 1 room 1 guest. I then called customer care he said there will be additional charges for 337rupees i made that payment as well but stills it's showing the same as 1 room 1 guest. However customer care gave me a confirmation that they will update my booking as 2 guest 1 room. But it has not been updated yet. So i request you...

Have stayed at your property, oyo11719, hotel sierra, kodaikanal. Booking id was zdia6590. Checked in on 26.12.18 evening and checked out on 27.12.18. Room no. Was 301. I have paid the payment by cash at reception. But it is showing 'no show" customer by the property manager.

I have photo clips of room, room no., breakfast bill. E. T. C. At this property which can be provided on demand.

Property manager purposefully...

Extremely Pathetic service from Oyo, it was a nightmare to see an oyo room like this. We booked oyo 10904 Home Sunnywoods cabin khalini. Pictures that were uploaded on oyo page is totally different which we found after reaching over there. It was like a messed up dirty place. We called up Oyo several times after looking in to this but they didn’t gave any solution to us.
If I didn’t receive call within 24hrs from oyo’s respective...

My friend booked 2 rooms in oyo 14747 hotel prathik pune.
I checked in by around 4:30 pm and left the room by 5:00 pm and came back early morning around 4:00 am.
Morning i was woken up by a rat running through my bed. Since i was too tired at night i dint check the room.
But after i was woken up by the rat i saw rat # on my bed. The rat had also torn my jacket which i bought from dubai for almost 1000dhs which is equal...

My booking ID : YXTF0375
Mo : [protected]

As telephonic talked with your team there is not proper response received.
As somany problem faced at hotel to all as follows.

There is dustbin depot in front of Hotel Govindham Palace.
The lift is not working.
Curtain in room was not available at glass window.
Hot water not in Bathroom.
Food was not hygenic.
Intercom not...

PKG-WFCH7945
Happy new year gift from oyo
We had booked a 4 Days 3 Nights package for Goa from January 1, 2019-January 4, 2019 with OYO. It was a package for three: me, my husband and our 4 year old son. This was the first time we availed service from OYO and unfortunately we were highly disappointed with their service.
We had done the booking much in advance to avoid any last minute change. However after the finalization...

My booking id is nkta8160 hotel name is forest view home (Oyo 22069) at manali, booked 1 room for three days as: 31st to 2nd dec.in rs. 6532/- which i paid through online.

There is not electricity and water supply since i checked in, rooms service is also very bed, recived food at 11 pm inspite of i order it at 6 pm, no corporation from management as well.

I specially booked one extra matrix but i dont get anything......

My booking id : koai8190, i had booked my room for 2 nights stay at hotel sangreela amritsar, but the condition of the room was so worst that i was not able to stay there and i have to leave the room 1 day before.
There were many issues which were faced by me while my stay at the hotel, room was smelling very nasty, hotel staff didnt do anything regarding that after saying many time,
Quality of water is so dirty, that the...

I have booked OYO hotel on 31st December and went to hotel reception but they denied booking saying they didn't receive money from OYO.
I called OYO customer care and literally talked with 7 people. They are just apologizing to me but not giving me other hotel or my money back.
After trying 7-8 calls they are not receiving my call.
I booked this hotel worth of 2300, paid online.

Please take some serious...

We are very tensed to your oyo service that
In today morning hotel blue star, englishiya line, varanasi (U. P.),
Where room was booked with oyo id:-nyce2485 but your hotel partner
Staff has locked the gate and did not gave entry in the hotel.
Its a bad experience from your side. We will put the complain
In consumer forum within 3 hours, if you will not take actions....

Dear sir/mam,
My self chirag, booking hotel unique but due to maintainance, transfer to hotel winner in, during check out he says you submit 700 rs extra but during booking i have cleared all my payment rs 1997 but hotel person says he receives only 1173 only. So please clear my complaint asap.
Next time we don't use oyo site for any registration my booking i'd is nexa4396

Regards
Chirag goel
[protected]...

Date of incident is 29/12/2018
Description :- i booked a room on 28/12/2018 through oyo app my booking it was prepaid (Means i payed money online same day), i went in hotel, booked hotel name is hotel merry gold (Oyo 23603 hotel merry gold), hotel person refused my booking because of my booking was prepaid. Dear sir, i felt disappointed with oyo service i went with my family (2 yesr old son), i was stand in front hotel gate at 5 am...

I was provided a booking at oyo naukuchiyatal (Oyo 17063). We are travelling with family having 2 kids age less than 5 and 6 adults in uttarakhand. Around 7 pm yesterday i called my oyo captain to let him know that we will check in late. To my horror gus response was that rooms are booked and you dont have any booking. After moving through the mountains whole day this was a beamer for me. I contacted oyo and that is where all the hassle in...

Respected sir,
I am kamal, on 10 december we booked a hotel in alapuzha by using oyo rooms app and did payment using my debit card, and we booked a wrong hotel then we cancelled it in very few minutes, then we called customer care they assured us that they will refund it, and we booked a right hotel using same oyo app, and paid, now its 31 december yesterday i called them and asked money was not refunded, they said it was refunded,...

Hello,
Booking id flra9756.
I have booked oyo6116 for 2 days for which charges paid rs. 2098 online.
I got msg & email regarding confirmation of booking. But after that i checked in oyo mobile app showing the same booking has been cancelled. I have called ur customer care number to rebook and not to initiate refund process.
Now i got a message that only 50percent amount will be refunded into my account. I have...

I have booked oyo room 16628, home view 2bhk, lower khalini, shimla, for the period of 30/12/2018 to 01/01/2019, and my bookind i. D is oqhz4031 we are travelling with our family, we have reached shimla at 30/12/2018 06:00 pm, but unable to find the property, the caption of that property phone no. Is not reachable, i have complain atleast 10 times to oyo coustomer care, but they will also not help us in the new city, lastly we try to reach...

I booked an oyo room at raipur and my booking no booking was (Uoyj1346). I have lodged complaint and raised escalation. Even after repeated communication i have not received the invoice neither from hotel nor from oyo the invoice where my company's gst details is printed as below:
Name : aloke guha niyogi
Company name : ge t&d india ltd
Co gst no :22 aaacg2115r1zr
Gst registered address
:b21 shivram colony,...

Hi team, i booked the oyo nr inn hotel in agra for 2 rooms for 2 nights on 22/23rd december through agoda.com. While reaching to the oyo property i got to know that there is no booking in my name at this hotel. I checked with agoda on the mail and they confirmed that they have already forwarded my details to oyo and if they denied then oyo must refund the money and i checked this atleast 4 times with agoda on mail and everytime they confirmed...

Sir, i have booked a room in hotel bomfim villa in goa from 23 dec to 26 dec with booking id - awes7430. On 23th, my flight from amritsar has cancelled. So im not able to checkin on same date (23rd). I also informed oyo customer care and hotel bomfim about my late check in on next day (24th dec) after 4 pm and they both tell that my booking remain as it is and remain confirmed as they not tell about “no show”. On 24 th a call from hotel...