OYO Rooms Complaints & Reviews

I made a booking in OYO Townhouse 364 Richmond Road Bangalore for 12th to 19th November 2022 with booking ID VRFI895 and paid INR 4558 through the website.
I cancelled my booking on the same day as booking but I haven't received the refund yet even after more than a month....

I stayed in Bangalore between 13th Nov 2022 to 16th Nov 2022, I paid the full amount. I am requesting for a bill against my company name and i am being denied. I have called Oyo Customer care 20 times and they just put me on hold and disconnect the call....

Not yet received the refund fee of ₹221/- for booking ID Q9A29759. I've done cancellation on the same day. Still making delays. Please do it fast. And also the customer care service is too poor....

I booked hotel Kyra ahmedabad on 21st nov 2022 when I reached there the
Receptionist told us to pay extra
rs 470 already I have paid online rs730...but the receptionist told us to pay 470 exta as there flat rate is rs 1200 as per gov of Gujarat and .they didn't provide any receipt for the extra charges saying that there flat rate is 1200 as per gujrat govt n showing us some guidelines on there laptop..., We are new on that...

I had booked OYO 10018 grand residency from 08-Nov-2022 to 11-Nov-2022. On reaching the hotel on 08-Nov-2022, i was denied check in as the hotel said it could not find my booking on their system. On contacting OYO customer service, they agreed it was a technical issue from OYO and assured me that they would give me a refund. It's been a month of constant follow up. I have still not received any refund from their end.
Please find a...

This complaint is regarding the oyo hotel booking id CLLX8473 at O 82782 Gp Hotel, gali no 2, ward 24, Chandigarh. I had booked 3 rooms for 9 guests on 15th -16th Oct 2022 as we had HARYANA ADO exam on 16th Oct, 2022.I had made payment of Rs. 1727 through phonepe. I had complained earlier also but there was no refund from OYO. Its been more than a month and till now i have not got my refund in my original payment mode. Please help me to get...

I made a booking for 24th november on OYo Townhouse OAK the citiotel. BOOKING ID FOR SAME IS RW6J8604. On calling customer care i was told to make a new booking after which previous booking amount will be fully refunded. I made a new booking the id for new booking is T1BK2159. Yet after two weeks I still haven't received any refund. Calling customer care has been futile as they only transfer your call to a looped message under the garb of...

Dear OYO team,
I reserved an OYO accommodation room on November 20 at "and the booking ID SWG79913

I paid 2274 rs amount twice for the same booking ID and, but unfortunately booking was not confirmed, therefore I canceled it.

My money was refunded, and it is showing in OYO rupees which is not good way, I need my money from the original source of the UPI payment method.

I called the Oyo...

I have booked 2 rooms in OYO 92853 RK Grand, Raja Rajeshwari Nagar, Kondapur for Dec 7th and 8th with booking id W35T4309. The amount shown in the OYO app is 1256/- which I have paid online. When reached the property, the property manager made me wait till 5:30 PM (generally hotel checkin and checkout is from 12 PM to 11 AM) and told me to pay extra double the amount that I have paid which is 2500/- and during the discussion, he said 2000/-...

My booking ID is XHQV2648. I booked room by paying 1365 (oyo money 237 and credit card amount 1128) on Flagship 66733 Hotel fortune bliss for 26th Nov to 29 th Nov.
For confirmation, i called to the representative property manager. He said they are not accepting Oyo bookings and he added to cancel the booking.
So i cancelled the booking for refund. Till now amount not reflected in my account....

First I booked one Oyo hotel and before one day of checkin called to hotel so hotel manager said our amount is more that what Oyo people are saying so I cancelled my booking and as per conversation with Oyo customer care they booked another Oyo hotel for me but when I reach to that place hotel manager is saying we are not accepting request from Oyo. So I cancelled this booking also and go for third booking. And per talk with customer care...

I booked 3 different hotels on 21st nov hotel owner denied the booking saying that hotel is booked please book another hotel n cancel it...I have booked another hotel then also they said it's too far from Airport it's given wrong on Oyo app...n thn I booked another hotel and my payment was cut twice thn I cancel it...total 3 refund i venot received it yet...After callin they put my call on hold for half an hour saying that they were transferreing...

Hotel owner denied the booking saying that hotel is booked please book another hotel n cancel it...I have booked another hotel then also they said it's too far from Airport it's given wrong on Oyo app...n thn I booked another hotel and my payment was cut twice thn I cancel it...total 3 refund i venot received it yet...After callin they put my call on hold for half an hour saying that they were transferreing call to service department i called...

I booked a room in 18581 Hotel blue inn residence through oyo and prepaid full amount. But that hotel denied check-in and asked for more money. I called oyo customer care but they couldn't resolve my issue. I was offered transfer to other hotel or Refund. As it was night 11 pm, we were not comfortable to travel again to another hotel or get refund and find another hotel room. Though I had no other option, I had to pay extra money to hotel...

Booking ID: KPJP3283
Refund of INR 1030.0 successfully transferred
Refund Reason: Refund within OYO Policy

Customer care tell me the same story, and hold the line all time. They are cheating all indian people....

Hey Team,

I had done a booking from 26th Dec to 31st Dec for Rs 782, which I cancelled prior. Yet to receive the refund.
Even after calling the help line number for more than 35 times noone was able to help me out. I have tried multiple channels I am still struggling to get through the correct POC. Kindly help me out here as this is a persistent issue.

Booking no. LANA0298
Booking phone number:...

I had cancelled a booking on 14th Nov (Booking ID: QUMU6301) but its refund amount of 2813 has not been refunded yet. I paid it using Google pay.

I raised this issue multiple times with Oyo service /customer care executives and till now no resolution to that. Ticket [protected] and Ticket ID: [protected].

On calling the helpdesk multiple times no help is received for refund. Only person who picks up the call is...

Hi, My Booking (Booking ID VOUE1341) was canceled and it has been 27 Days after that still have not received the refund.have tried to contact customer care, and they say they are transferring the call but have no result - the call does not get transferred and after some time the call gets disconnected.
Please help me in getting my refund...

I booked 7 rooms in "SPOT ON 81775 Mohit Gokul Lodge New Room's" form date 12/11/2022 to 14/11/2022 and paid the full amount online which was INR 7875.91

On visiting the property manager asked for an extra INR 6000 or was not allowed to check in otherwise.

This issue was discussed to oyo customer care executive and they ensure me that I'll get a full refund of INR 6000 in 7-14 days, but I haven't received it...

Refund issue please check...