OYO Rooms Complaints & Reviews

I booked a room at dahleez hotels, plot no. B 751, sushant lok phase 1, gurgaon on 21 dec 2018 through the oyo phone app. My booking id was swyg8530. I was shown payable amount as rs 700 while booking the room. But during the check-in i was asked to pay rs 900. I want to get a refund of the amount i was wrongly charged. Please look into this matter as soon as possible....

I booked my stay for 8 nights for rs10072 and paid whole amount to hotel front desk. Booking was made expecting clean room wifi quiet room to rest no construction no construction noise and and no breaking construction breaking walls adjacent to my room. The front desk lied to me to get me in the hotel. They did not disclose that during day time 8am to 6pm there is a construction crew on site making huge noise. Cannot stay in room during daytime....

Even trough a complain has been sumbited against the company about callings and messaging, still they dont care. What is going on? Even after giving complain you guys are still calling me. What the heck is going on with you guys?
Why cant you guys mantain the service properly? You guys are absoulutely careless and you guys dont take anything seriously. Just remove my number and unregister my name from your system. If you dont, i am...

Hi

Myself is Azad Haneefa

I have made one booking through OYO portal, booking reference no: ZEFR8493, OYO 3783, Bhavani palace dated 05.12.2018.

The booking I have made for 2 night stays (i.e. from 06.12.2018 to 08.12.2018 morning).

The rating and promotions which were given to said hotel from OYO side was awesome.

When I have reached the hotel on 06.12.2018 evening...

The proppertie's under oyo are terrible.
Evn through i reached my hotel which was booked through oyo, i am continuosly getting phone callings from yesterday asking me if i am someone else. I even got phone calls late at night. They have called me around more than 25-30 calls. And on top of that they are continuosly messaging me different names and saying that your breakfast will be served at 8:00 am... Etc.
This is very annoying....

Hi i am kiran poddar.. I have subscribed for wizard member i am regular user of oyo rooms.. Oyo staff forced me for taking membership of wizard but no use.. Lesser price for non wizard members.. This is pathetic why they kept membership and took extra charges for wizard member when they are in membership.. I need my refund.. My oyo registered mobile number [protected]....

I book oyo room 6 days in advance
Paid money 6 days in advance
When i reach on 20th dec for check-in it was told we cant accomodate we are full.
We were shifted 3times then were place around 6km far from our location
And at that hotel it was told u have to pay extra 5000 as we are giving you urgent checkin.
Urgent check in was done not from our end it was oyo management mess created....

I made a booking with oyo for hotel shivraj nanital in october. The app was having technical issues and it did not process the payment. I called oyo and they did confirm the payment has not gone through and wanted me to pay again and then i called to confirm that i only had one booking but by then the rep told me i had two bookings! He immediately cancelled the first one and said i will get the credit in 7-10 business days! Booking reference...

Dear sir,
I have complaint in oyo customer care many too regarding my mony they will promise me they will refund my amount bt still near one month to go they did not give me my refundable amount i have complaint many times they took me on hold and after a long hold they disconnect the call they will make mee fool near 1 month and they did not give any solution till now they will mentality hares me soo i will take a legal action on...

We booked 1 room double accupancy room which is booking ref booking id: arxf5720
Check-in - 18th dec'18 23:57 hrs. (Oyo hotel qlark) bed was not prper, water was not available in washroom full night and next day morning also water.in morning i ask reception about hot water for bath and other use around 10am in morning. Finally got 2 buckets hot water around 11.50 am.

I am service team for fresh towels he is fresh towels...

Packe detail: andaman package ld-fxip7269
Date : 18 decrmber - 24 december.
Contact person: aman srivastava
Email : amansrivastava. [protected]@oyorooms.com
Contact number: [protected],[protected]
Company: oyo total holidays

I booked 6 day and 7 night package from them, but i recived a call from them on 16 december that, there is not ferry running so u can cancel and we will get refund. So i cancell...

We had booked 3 rooms in chennai for 14th october. My parents were travelling from brahmapur, orissa via train no. 22612 on 13th october and they were expected to arrive in chennai on 14th october at 3 pm but due to titli cyclone which landed in orissa on 11th oct, their train got delayed by over 19 hours and they checked into the hotel at around 10:30 am on 15th october and had to check out at 1pm the same day. We checked into one of rooms...

We recently stayed at Hotel NNP grand in Rameshwaram. It was terrible experience and wanted to highlight the issues :

1) Mattress in the room were terrible and in really bad shape. We had back pains because of the mattress.

2) There were Rats in the room and they jumped on us while we were asleep in the night.

3) The towels were so old that they had turned into dirty yellow color and hotel staff...

I had my marriage reception on 15th december 2018 where i had paid approximately 84000 for arrangements but on the day of function, the situation was worst and only 2 staff were available in function to serve 125 guests and moreover the decided food was not served as per agreed menu. Moreover the dinner was not started till 10 though the function timing was 7-10pm.

I tried to contact mr punkesh (Event manager), ankita but they...

I made a booking with booking I'd : WMUG3216
and when I was checking out I was asked to pay : 2095/- inr. Bt I made booking of inr 1922/- then I called oyo coustmer care at 12:06 pm and asked about the difference and I was told ... 74/- RS for my food and 99/- RS for my WIZARD MEMBERSHIP. then I asked what's the benefits of wizard membership. I was told by Mr. Dheeraj Kumar ( oyo guest experience manager) that I will get 5% discount...

Me and my friends had booked an oyo room for a night in kovalam, kelambakkam... When we reached there, we were denied our rooms stating some problem that the branch had with the local police station.
It being a secluded location, 9 o[censored]s were on the road at 11pm with nothing nearby.
This is pathetic service and oyo must solve this problem.
We put trust in a company and they let is down horribly.
Will not recommend...

Hi team,

I have been using oyo rooms for a year now.

But there have been lot of changes in the oyo rooms in near past, which i dislike.

And i am also moving out of india in coming months and want to delete my account. As i won't be using my account and also the number associated

Kindly delete my account. My associated
Phone number is [protected]

Thanks
Shruti...

We stayed at hotel airport suite (Also called westend residency) in delhi close to the international airport because we were flying the next day. My boyfriend left early that morning at 4:00am for his flight. Moments after his departure someone tried to open my door but luckily i locked it from the inside. For the next hour i endured a group of indian men pulling on the handle of my door, banging on it to try to get in and shouting to each...

Hii stayed in the oyo room in faridabad in mvm oyo room no 302 from 14th may 2018 to 16-may-2018, first of all teh service of the hotel was extremly bad there was a tv which never worked and when asked the hotel manager told to use the wifi and the wifi was worst than a 3g connection, there is no proper charging point in the room and had to charge the phone in the bath room, i still adjusted with all this non sense.
But i lost my most...

Oyo rooms are not providing me the gst tax invoice for the following booking from in the name of my employer larsen and toubro having gstin :37aaacl0140p2zh

-booking id: lcik9184
-hotel details :
Oyo 3762 swamini niwas,
Swamini building, valentine apartment, opptarment compound, pimpri
Pada, water tankrd malad east, mumbai
-amount: 9467
-bill dated: 30th november 2018

As...