OYO Rooms Complaints & Reviews

I booked two rooms on tue, 06 nov 2018 19:37:18 booking id: uzvo5714 by paying rs.1708/=. I was trying selecting check-in 09 nov & check out 11 nov for one room & four person, but software was not allowing more than three persons therefore i changed selecting two rooms & confirmed by paying rs. 1708/= through netbanking.
Immediately i noticed that dates were taken by default i. E. Date of booking 6 nov. I cancelled it immediately...

Hi, i am satish. I am writing this complaint as my money was not refunded by oyo even though fault is with them. I booked a room in oyo on 10 nov 2018 with booking id ojxg5921. When i went to the hotel, hotel management did not allow me to check in. Hotel did not tell the reason and asked to speak to oyo only. The same was informed to oyo customer care and the complaint i. D is 10687692. So, i cancelled the room as i have no option and informed...

After getting a pathetic experience i thought i should write a email directly to you as the money you are spending on your customer support is really a waste.

Yesterday i made a booking and i was in a mood that haaaaash! Now atleast for hotel i dont need to roam here and there because in this digital world oyo app has done the same.

However, when i reached to hotel the story was something diffrent.
br...

Oyo rooms are not providing me the gst tax invoice for the following booking from above oyo accounts in the name of my firm m/s l&t ltd. Indore having gstin: 23aaacl0140p6zm

Booking id: nqad2107
Oyo 8902 hotel ronald inn
Amount 2395
Stay date:- 24 oct to 26 oct

Hotel ronald inn bill (Rs 2395/-) bill copy in attachment

As per gst act and rules, no gst registered entity can deny...

I want to delete my oyo account.
But they are not providing any link to delete the oyo account.
I do not want to use oyo rooms to book any hotel rooms. Please send me a link that will help me to delete my account
I want to delete oyo account because i don't want to book any hotel rooms.
Please help me regarding this issue.
I shall be very thankful to you for this....

Hello,
I stayed with my friend in this oyo property in bangalore, while doing payment in the app, the payment failed and money was deducted. I tried with another card payment failed and money was deducted. I complaint customer care they refunded half for one card amount and they told rest amount they will paytm me which they never did. The other card amount they never refunded and they are not even keen yo note down the details for...

Booking i'd - fwtv9361... No hot water/gyeser facility in the rooms..
Staff not at all helpful.. My guest dialed reception number 9 from his room 314 many times but there was no one to assist, nobody bothered to answer the call... I spent 1201 inr at such a disgraceful property and this is the 2nd time we have faced issues at this property... Oyo is solely responsible for such goo[censored]ps because they provided us this hotel option while...

Oyo service has pushed me to a deep stress. On 30 oct 2018 checked in a hotel at coimbatore booked via oyo. I have checked out the room on 4 november 2018. I have asked for gst invoice copy from hotel but the hotel staffs informed me that they will not provide the will rather oyo will send the same.. Almost a week is over non of the oyo team are taking up the responsibility to solve the same. Daily trice i use to call them and raised compliant...

I have booked oyo last evening and made a double payment to the hotel ..

As I was trying to make the payment through the app where inn I got failure pop up while making the payment and then I made the payment through my debit card ..

And when checked my bank account their was a double payment made to the hotel

Below are the attachment for your reference .....

Dear sir/madam

With reference to telephonic conversation with your executive on 16th oct.'18, i made a cancellation in my booking id-oqha6470;& in that booking i used a coupon of oyo bought from paytm worth rs 1500/-before cancellation i made everything clear with executive & upon his clarification i cancelled my booking at chennai for 21-22oct.'18. He told me that only rs 99 will be deducted in your booking amount & rest everything...

I have booked a 3bhk for 6 adults and 2 kids from 7th to 9th of nov 2018. Booking number is zkse3218. On 7th nov 2019, after check-in time around 6pm, when asked for the 4 digit pass code, they asked for valid id proof. After providing the same. Some one from oyo cancelled my booking and booked another one from 7th to 8th nov 2018, with my knowledge. We could not even found the property and no one there who can us for around 3 hours.
No...

Rupesh from raipur [protected] booking Id QGIO3491 dtf 6, Nov, 2018.he booked from his registered no. and asked to cancel Oyo Royal sarava, by saying ill provide you good package. on 6th i eant contact the property, as it is generally contacted by registered no, which rupesh had given his no. even i contacted cust care oyo some ran vijay was there he said i ll inform tp hptel that you are reaching by 4 pm. both rupesh n tan vijay didnt inform...

I recommend to stay away from any oyo.
If you really have to stay in oyo make sure to go through booking.com to have professional support when problems occur.

I describe this so you can avoid similar situations. The solution was provided by professional booking.com.

On 29 oct booked through booking.com 1 bedroom apartment for 26 days, starting from 4 nov.
Payment was taken on 1 nov for full...

Recently I booked a OYO Stay at Hotel Neeta's INN at Lonavala dated 3-4 November.
My booking reference id was UPAC8245.
When I reached the destination, I asked reception guy to check me in as I had my booking.
He asked me how much did you pay for the stay, I mentioned that I paid 2400 for 2 Rooms 4 Adults which I already mentioned while booking.
Then he mentioned that today's tariff is 2000 per room and I will...

Hi

Myself is azad haneefa

I have taken an online booking on oyo 14441 ramani residency : booking no.: npfq4875 from 30.10.2018 to 02.11.2018. At time of booking i have updated my company gst details and other relevant to obtain the final invoice.

It was confirmed that the amount i need to pay is rs. 3840, post all deductions. I have made the payment through credit card for the same. When i have...

Sir, i have booked oyo 14576 sushmika villas, yercaud (Oyo booking no. Uyiz8610) on 12/sep by paying an advance amount of rs. 868 to oyo. I was planning to stay there from 30/sep to 2/oct and got confirmation from oyo.
When i approach property on 30/sep with my family, i was denied room by hotel saying that their contract with oyo is expired. I tried to contact oyo, but could not reach due to poor signal.
With much trouble,...

Booking (Jfnv1023) escalated, hotel - oyo 12212 ramanuj cottage

Hi,
I booked oyo on 27th april and then it got canceled. My booking id was jfnv1023 and booking amount was 1983/- rs. But still, after 6 months, no refund has been processed.
I have already shared my bank details with them, i got several mails from oyo ([protected]@oyorooms.com) that i will get a refund in 7 days but no luck.
Now i want my...

Hello.
I had made a booking through agoda (Booking ref vcpm 9716). When i arrived at the property, the receptionist refused to let me in. I was not able to check-in saying that the price i paid online is lower than their day rates. I wasted my taxi fare also.
The most terrible experience have been the extremely rude and unprofessional behavior of the staff. Especially the boy in reception. I have never experienced such bad...

Dear oyo team, this way you deal with the customer, still 12 days over no action on refund, are you thinking customers need to beg to oyo for their money are you thinking we don't have any jobs rather than quarelling with you, everybody having a problem but facing oyo is big problem to customers, where is the three gentlemens mr. Gaurav soni, mr. Deepansu arora, mr. Pankaj, actually i should not say mr, beacuse you had loosed your respect,...

I have stayed in oyo 1255 hotel city plaza chandigarh on 2nd november 2018. The condition of the room was very poor.ac was broken. Switch boards conditions were so bad. Room cleanliness was extremely poor. The condition of washroom was terrible. There was no water geyser in the washroom. Also, water was getting leaked while flushing. Waited for nearly 1 hour for breakfast to arrive. I had paid 1718 for this room which was not worth at all....