OYO Rooms Complaints & Reviews

I have cancelled oyo booking on september 16th and i haven’t received my refund in spite of contacting customer care 4 5 times. I have received mail from pay u through which i have paid that my refund is initiated with transaction id: n6hh0wymgnqan3ng7w20y1ws, and reference no [protected] on behalf of oyo, but money is not transferred to my account. I am really irritated and disappointed.
Booking i’d - clfo1563...

I have booked online room for stay in warangal vide booking id: gzoy0176 from 24.10.2018 to 25.10.2018 @ rs.1484 per night and paid rs.2968 for two nights which is very high. However, due to emergency i had to select this oyo. When i asked at the reception for bill they said i will receive online receipt and they will not give hard copy. I received online bill which is inclusive of gst amount. I raised request to oyo customer case for gst...

Hello
Sir maine oyo ma hotel book kiya h hotel id 30017 and i pay 3000 per day. No water in washroom, no room service, no kicthen in hotel building, they giving tea from road side.. Sir oyo without investigetion k hotel register kr rha h. Fraud kr rhe h. Harasment kr rhe h. Paisa lut rhe h... Please kch kro sir. Koi nhi sunta h. Sir oyo b koi response nhi krta. Again and again problem btate rho sirf mafi mangte h... Doing fraud. Please...

Oyo 9042 jai bala ji hotel staff misbehaved with us. While we were checking out from hotel they blamed us for damage. Just for a dirty towel they asked for 200 rs from us for loundary. As we refused to do that they started misbehaving and harassing for that.. It was very embarrassing in front of all people present in the reception.. Kindly take strict actions against them.....

Oyo15474 the village inn. Location is worst. Ambiance is also worst. No way it is suitable for stay specially for women. Person who is there in reception or owner of this so called hotel is so arrogant in behavior.

This is very pathetic that standard of oyo is deteriorating like a road side line hotel.

One should check in detail while booking through oyo group of hotel as these hotels lacks security also specially...

Hi Oyo Team,

This is just to highlight what happened with me when I booked the hotel.

I reached at 5 pm in hotel due to train delay where in I had to Meet with one of my colleague. She reached to meet me at 7 pm. Hotel staff denied her to go in the room and said lady not allowed in the hotel. I requested that she is there only for a cup of tea and after tea she will go. Hotel manager spoke to me over the phone...

Oyo 1359 hotel best inn bhubaneswar. This is the worst dirty room ever i stayed. If i not paid in advance i would never stay here. Floor dirty. Insects everywhere. The bed n towel all with stain. Toilet totally out. At least the puplic toilet more clean. Upon my check-in it's 12 midnight so i couldn't go any where. I'm killing time to check out.

Oyo pls look in to this as this hotel damage your name....

Yesterday on 14th of nov i was staying there and there wifi was not working since the time i entered in the room. So i had to mk a call there there was a single problem in that property. So i went to balcony there was a temple that i could not see as i was busy on call seaching for signals. The owner of the property came and stated abusing me used profanity many times and literally came to hit me and abused a girl also qho was staying with...

Today i visited hotel wisteria in zirakpur and i am very much unsatisfied the staff was very rude and they said us to get out. From my opnion goibibo is hundred times best than oyo at least they talk to us politly. I am not likely to come to another hotel again. They qurrel with us just for 25 rs water bottle. Therebehaviour was very much disappointing. They said to us that "waps n ajna"bad experience...

Respected sir
With due respect i want to say that sir i want my refund regarding my booking which was cancelled by you people only. As i have booked oyo because it is a trustworthy brand but when i was able to cotact to oyo as i was not able to track the hotel location but nit only oyo the hotel authority also didn't responded to my calls i was freaking out at that time for 3-4 hr i was roaming here and there in the roads of a new...

We were a group of 15 riders. We went to oyo mountain view resort chail.

The owner of the hotel didn't provide us the bill of our stay. After demanding for long and requesting for it he called the local goons and thrashed our members.
We had some ladies also with us, thy misbehaved with them as well.

When we called the local police, they supported the hotel owner and were not registering our complaint....

Dear sir

My booking for my friend in amritsar.

Guest name: mr subir haldar
Hotel: oyo 14466 asha bed & breakfast,
Booking no. Wcyg7836
...
Amount shown in app while booking : rs 1616

Problem:

In his system he shown paid 1698/-, but now hotel owner is asking additional cash of rs 566/-.

Please help asap.

He is not letting my...

We have booked hotel pulkeshi in banglore. This hotel doesn't have any kitchen and moreover doesn't provide any complimentary for first 2 days. And on 4th day provided very poor quality and cold breakfast. Service is very poor as we have to call minimum 20 times for one thing. Pathetic. Even we ordered tea and they have not given. They are charging double. Why such disgusting hotel are registered in oyo. Their hospitality is zero. If possible...

I had made a booking through OYO at Hotel Triveni in Diu on 30/09/2018. Payment against the same was made at the reception of the hotel. After check in the service of the hotel was not found satisfactory. Since the booking was made through OYO I contacted OYO and it was said that we have cancelled the booking and you will get the refund within 7-14 working days. However, after long persuasion the refund is still not processed. Details of...

Booked 4 rooms online at OYO 11867 Hotel Nilkanth Inn for 7th Nov 2018 for 8 guests and a child. The booking was done on Oct 12th 2018. On reaching the destination we were told that the booking was only for 3 rooms. 5 guests were senior citizens .We had to wait for 2 hours at the reception to get the issue sorted out. We were told there was a technical glitch inspite of having a booking receipt of 4 rooms. BOOKING ID: TWFL4987 which was changed...

My name is pulkit i booked a hotel in goa on 29th september 2018 till 2nd october and the hotel name was: oyo 16019, gvr holidays, d-10 landscape royal, porbavadpo calangute bardez, goa. With the booking id as wcpm4327 and the oyo captain's name was anil kumar.
After we reached the hotel the hotel owner came to us and said that the hotel is already occupied and so we will shift you guys to another hotel of the same price range. br...

Hi,

I have raised a complaint and have not received any status update. Request number is 10692664, 10693205, 10693300. Rahul had called from a guestline manager but the call got disconnected post which i didn't received any call. My complaint is the room which i booked via oyo app it was completely different from what we saw online. It charged 3800 for a night and the room was pathetic. Washroom was very dirty and leaking,...

Dear team,

Horrible experience with oyo. We booked an oyo room for 11th november, 2018 at golden haveli, jaisalmer (Booking id bxkr4318), by paying the whole amount in advance 2 month ago and also received confirmation message and mail, along with the hotel details on 9th november. On reaching at hotel receptist at the front desk, refused us the room citing full occupancy. As per receptionist they have not recevied any conformation...

We had booked 2 bhk house, but oyo is fake oyo deducted our money fr fake property which is not in existence.. At goa porvorim. No support no reply no call v searched that property for 3 hours... V need our refund 3k at any cost else oyo hs to suffer from lot of legal consequences

Oyo b ready to face badly i[censored] don't refund my money. 3000 is not small amount... Cheap n pathetic service

Amar [protected] pune...

I have booked four rooms through oyo app for 4 days from 06.11.2018 to 10.11.2918. But my father was in serious condition on those days. Because of this reason i can't avail the rooms. So i cancelled the room booking. But the restart management will not ready to repay the booking charge and also told to contact oyo for further move. I am ready to send even my father's discharge summary. Please consider my situation and do the needful....