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OYO Rooms Complaints & Reviews

3.7
Last updated Mar 26, 2024
Complaints 6582
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4538
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OYO Rooms reviews & complaints page 275

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R
Rohitsiv
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

holiday packages

Address:Lucknow, Uttar Pradesh, 226013
Website:OYO

My self rohit kumar singh booked a holiday package from oyo with package id - pkg-ghke5790 for himachal from chandigarh. It was not a 1 or 2 things that were unmanaged, it was series,
1. Kullu velly was included in the package but driver dropped me on by pass and asked us to go on by own. I didn't resist because my family was with me.
2. Next day after reaching manali driver said vehicle is damaged so i will provide you another...
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V
Vani_bisht
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delete my account from oyo

Hi team,

I registered in oyo application to continue with the bookings.

But i didn't feel its worth to continue there, so i decided to delete my account with my details.

They are not providing the delete option for end users to get out of it in either desktop application or mobie application. And not maintining the minimum standards of an mobile application or desktop application which has millions...
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B
Bablu Sikdar
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hotel, oyo 13579

It is to bring your kind knowledge that the stay was horrible in the hotel royal crowne, kolkata. Even no complement drinking water is supplied in the rooms. The hotel didn't have any restaurant for food. Room design is so pathetic, no tea table was available in the rooms. Bath room mirror is not even suitable for shaving. Some parts of the hotel is still under constructions, the rooms are full of dust and mosquitoes. No lift is available....
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J
Joseph s joseph
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

booking issue

Address:Bangalore, Karnataka

Booked a room in oyo 9605 hotel golden inn through oyo room. I got booking i'd: - qmsu6758. And it's shown success your stay is confirmed. When i reach the city and made call to oyo. Oyo is telling there is not any booking. Made another booking through oyo in same hotel and rate shown is high. For first booking rate shown is 4004 and for my second booking rate shown is 4765...
+1 photos
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V
vins.ahuja
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

confirmed booking and denies check in

Address:Gurgaon, Haryana
Website:www.oyorooms.com

I had confirmed my booking with oyo on 23 oct at 7p. M for date 23 (Checkin)-24 (Check out) oct 2018 i reached on 24th oct early morning 6a. M then they denied checkin saying some rooms have water issues and other rooms are full then they dint give other rooms then i had to wait for 2hrs to get a room in other hotel i had to call 10 - 15 times to get a room in other hotel i had booked in that hotel because of location and i wanted same nearby...
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P
patrabp
from Bhatapara, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

oyo pmr 10475 hotel bangalore

The hotel very often gets very noisy well past midnight, particularly when some new group of guests arrive. The ambience of the hotel in these cases turns into that of the combination of a road-side dhaba and a busy railway station.
Myself and my family could not sleep almost the whole night on 21st october 2018 in room 308 due to heavy noise emanated from the outside passage. The noise of high volume tv as well as loud talks from...
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S
Sohan1424
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no refund on reducing the number of days of stay in a hotel

Address:560018
Website:www.oyorooms.com

I checked in pondicherry on oct 4th (Thursday) and returned on oct 5th (Friday) due to heavy rains in pondicherry. I had booked the room for 2 nights (Was supposed to leave on saturday morning) but left after on friday morning. I requested the hotel to reduce the amount and charge for one night. But he refused saying oyo would have collected money from hotel already and they would refund to my account. I called oyo customer care more than...
+1 photos
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X
Xoohair Abbas
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund issue from bangalore on 22nd october

Address:560034
Website:Www.oyorooms.com

I had booked an oyo room in bangalore and due to their technical issue my bookings where popping up not confirmed but my online payment was getting debited... As i requested them to cancel my booking and refund my money they turned up with cancelling my booking and with their policy of returning the amount within 15 working days... As iam not residing in india i shall be flying back to my residence on 26th of october i requested them again...
+2 photos
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S
spn kumr
from Hoshiarpur, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

oyo not letting me delete my account

Website:oyorooms

I was using oyo services but now i haven't used it and i won't be using it and i don't want to have an account with them but in the app or even in the website they have no provision of deleting the account i have tried e-mailing them multiple times but they don't reply back. I have contacting them through phone but they don't give me any response even then. One time i emailed them and they responded back with saying that they can't delete...
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L
Luckky Srivastava
from Hanumangarh, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

property book for family stay but property not ready... oyo not returns amount

Address:Gurgaon, Haryana, 122001
Website:www.oyorooms.com

Hi team, my self luckky prasad srivastava, i have booked a mount abu property from oyo rooms app with booking id owzi4072 when on the way, i have booked 2 rooms in a 4.7 star rating property "oyo 19991 home elegant stay babbars den" for 5 person and 2 kids. After arrival in mount abu at 8.45 pm. We found that property is not ready and renovation is still going on. I have complained to oyo rooms assign manager mr. Nupur bansal and costumer...
+2 photos
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P
prask92
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very poor response for pkg id-pkg-vjwg8163

Address:New Delhi, Delhi, 110029
Website:Oyoroom

Sir
I, krishna kumar, have booked a package for andaman. As per itinerary there is no hotels provided to me and there is no satisfactory solution from oyo sides and no calls from oyo side. Everyday when i call for help a new person talk to me and he say i call you later but they dont call me. Due to highly poor response i applied for refund but they are not refunding me.
I am requesting you to resolve my problem....
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G
guptaiotep
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount paid but hotel refused to provide the room

Address:Khordha, Odisha, 751007
Website:www.oyorooms.com

Dear Sir/ Madam,
I have booked the Hotel Tango Beach resort in Neil Ireland from OYO @ mentioned website and as detailed below.
BOOKING ID: HGST1647
CHECK-IN - 16th Oct'18
CHECK-OUT - 17th Oct'18
ADDRESS - 1, Tango Beach Resort Lakshmanpur Beach Niel Island, Neil Island
Landmark - India Scuba Explorers.
While check-in the booked hotel authority denied allocating the room and said the tie-up...
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R
rajivnexgen
from Khagaria, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted for wrong reasons

Hi,
This is rajiv pratap singh,
I have booked the hotel 19-10-18 to 20-10-18 mistakelly. I supposed to book 20-10-18 to 21-10-18.
Even i confirmed with hotel as well as oyo room. Oyo, s representatives assured me you will get refundable amount. Even i got cancellation message on21-10-18.

But now oyo says me you will not get my refundable amount as cancellation procedure.

That is very wrong...
+1 photos
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S
SIJEESH ARAVIND
from Adur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

booking id ypxh1349, denied to provide room for confirmed online booking

Address:Pondicherry, Puducherry
Website:OYO

I have made a booking for mr joshi ph:[protected] through my oyo mobile app. My name is sijeesh and mob:[protected]. My guest reached at hotel villa triomphe, pondicherry and the hotel receptionist denied to provide room as there was no availability. I have informed this incident to customer care and they promised that they will provide the room and make the customer comfortable. Since it is late night i have made my guest in conference call...
+1 photos
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S
snishant
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of extra amount ie inr 12546 — booking id-zohu8312

Address:Gurgaon, Haryana, 122002
Website:www.oyorooms.com

Dear all,

With respect to booking id zohu8312, due to oyo's technical issue, my online transaction was declined on 3 occasions. But the money was debited from icici bank credit card. So, eventually i ended up paying inr 12546 more.
Now i have been following up through oyo call center and mail since 12th oct 2018, for refund of inr 12546.
There is no proper dates or resultion given. Each time different call center...
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S
shams qamar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund money for giving a # house

I have raised case to oyo. Case number-
1014814
10126067

Booking reference: qgtc5372

I dont think anyone is taking seriously this issue.
I hope someone will take it further from here, if not then i am social media activist, and will reach you by proper channels.

I know oyo is doing great work, but not always. Need to take care customer issues seriously...
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P
prasobh george
from Malappuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hotel tanish palace not allowed us to check in

Address:New Delhi, Delhi

Booking id: tchj5628
Hotel id : oyo 13658 hotel tanish palace
Location : near delhi aero city

I booked one room in this property on 17th october to 18th october 2018. It was a 2 night stay including breakfast. Total cost to be paid for 2 nights was rs1780/- (With oyo discount)

I reached the place at 12.15 pm on 17th october & was shown the room. It was not good enough but i had chosen to stay here...
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U
Uttam Tiwary
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about the manager behaviour

Address:Patna, Bihar

Sir last night dated 20'oct18.. I searched hotel on oyo.. I found hotel "oyo 16075 aikyas 11in" kidwai puri patna... Attended told us to shift in hotel but after that discussion with manager he told us that you have to pay extra 100 because there is rise in hotel charges... Also behaviour was so rude he told us to vacant hotel... After that we have checked in in another hotel directly... I want to ask you that you're for best customer services......
+1 photos
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D
drsantanuborah
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fail to give accommodations after valid booking

We booked om heritage hotal, jodhpur for 19th, through oyo. On reaching hotel the hotel refused to provide us rooms instead of having valid booking saying that they doesn’t have any ties with oyo. We were traveling with 4 kids and 4 adults and jodhpur was a new place for us and we reached hotel at 8:30 pm, really harassed that day traveling with kids....
+1 photos
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M
mirage67
from Kandla, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

did not allow me to check in

Address:122003

Booking id: bdho7123
Hotel id : oyo 9300 hotel sufyan
Location : sector 26, behind shopping mall market, gurgaon

I booked one room in this property on 11th october for a stay from 15th october to 19th october 2018. It was a 4 night stay including breakfast. Total cost to be paid for 4 nights was rs3125/-

I reached the place at 4.30 pm on 15th october & was shown the room. It was fine and i had chosen...
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