OYO Rooms Complaints & Reviews

Hello team oyo,

My name is ritvik
I staying in the above mentioned oyo room -205 as on dec 1 2018.
The service in this oyo is completely disgusting.
There is no hot water provision. Despite, several requests to provide hot water it wasn't arranged.
Television also doesnt work.
The bedsheets and pillow covers are extremely dirty. I requested the room service to replace those but they told...

I booked a hotel from 30/11/18 to 01/12/18 at oyo 6064 hotel homestay siddhi palace room number 206 and 208 through mmt.
I had a very bad experience. Hotel facilities plus the services were more than worse. I'll tell u all the problems which i faced for room no 206 and 208-
1. Door didn't had a proper stopper. I had to keep my suitcase at the door to keep the door closed. Extremely unsafe

2. There is 10 degree...

I booked a room through oyo from oct 18 to oct 21 2018. I made the payment on arrival at the hotel (Rs. 2122 x 3 nights = rs. 6366; took a membership card on manager's recommendation which gave additional discount).

I had to check out on 19 oct 2018 before 12 pm due to a medical emergency. During my checkout the manager at oyo townhouse 009 hitech city suggested me to call the customer care for refund and they would process...

So I booked 2 rooms with OYO in Greater Noida like 7 months i.e in April for an upcoming exhibition that would be held in December. I was fully aware that as the dates of the exhibition inch closer, it would be difficult for me to find any rooms close to the exhibition venue. I stay 1000km (approx 600 miles) away from Noida.
Just to make sure if my booking has not been cancelled without my knowledge, I called up the OYO customer care...

My booking i'd is ugdp5960.. I booked oyo 3028 season 4 patna from 26 to 28 november.. On reaching hotel they said no room was booked and they didn't get any information for booking.. At the last defective room was given... No telephone service in my room.. Untidy and torn bedsheets and blankets given in room.. Water problem in washroom also leakage of water.. I have paid for breakfast.. Wherein i was given kachhi and tasteless poori sabji.....

I think oyo achieved unexpected success in a short time & i also believe it will go down on 2x speed. Employees seems very casual for new business & expecting customers to chase them. This new start up will go down very soon if continue with this approach. I am chasing oyo personnel
For a family gathering but i am not getting proper response from oyo....

Mb international not recommended
And renowned poor addressal of grievance by oyo
I would like to review this in two parts (The mb hotel and the oyo)

I had booked this hotel via the ola app my booking id was vqzb7604 from 10 nov 2018 to 11 nov 2018 for the amount of rs 2028 per day.
1 pl be informed that there are 2 hotels going by the same name apparently both are run by the same management, though locations...

I booked the hotel from oyo. When i reached the property they said there is no room available, i called oyo and they also said they don't have any property nearby that location. They told me that they will refund it in 7-14 days. It is 16 days from that date and still refund not issued by them. I called them 4 times. They always told me that they'll call me back and didn't also get call from them. They are holding my almost 14, 000 rs. For...

Totally worst experiancei have booked hotel via oyo for mahabaleshwar booking price was 10453 and wen i have visited the hotel i have found they are giving rooms @ 2000 each totalling 6000 so i have called to customer service and inform them for same issue and also confirmed fro refund amount but now they are deducting 10453 as canceletion charges they are not ready to refund the amount... I request you dont go with oyo and... The same issue...

Hi oyo team,

My previous experience with oyo was very worst and i will not use oyo rooms for further booking.
Recently i had visited to agra and booked hotel (Booking id : zdlp5106) and paid in advance but when i visited that hotel, i won't feel safe and cancel the booking.
I have called to your customer support and told to book new hotel in nearest location of taj mahal and adjust my previous paid amount. Your...

I had a very bad and disappointing experience with oyo. I've booked hotel townhall in bangalore with my friend through oyo. For november 26-27. When we reached there to check-in the guy who was in the reception was asking publicly that "is that a call girl with u" me and my friend felt very bad and uncomfortable. I thought oyo can accommodate families, couples, friends and all those with proper safety. But i'm disappointed now. That reception...

OYO 10957 Home was promised an confirmed to deliver the following services after receipt of full payment.

The facility was supposed to have an AC, Geyser, and other basic amenities.

Unfortunately the property does not have a a working AC, geyser or even basic light in the bathroom. .

On top of it the window glass is broken, which welcomed the guests with hot air in the afternoon and swarm of mosquitoes...

I had booked an Oyo room through the app, booking reference number ZMTX0619 for the 24th of November 2018, Saturday. Booking was made for OYO 14695 Shruti Comfort, located in Chickpet Bangalore and I paid Rs. 765 for the same. I had booked a classic room for 2 people after considering that the hotel had 4.2 rating. Upon reaching there, the hotel staff had provided me with room number 213 which was on the right side at the end, when you take...

We booked a hotel through OYO rooms. The hotel was extremely dirty. I mentioned in different issues on the OYO app as well in the emails about the hotel. The hotel staff was uncooperative and rude, no amenities (but mentioned on their website), unwashed and stained linen, quilt and towels, the ashtray was filled with cigarettes. The reception person didn’t know that Indian Passport holders don’t need Visa to prove their identity (if living...

I have booking earlier that booking id vkqn3527 that was cancelled by oyo it self and said that i have paid amount 2950 rs is not refundable it can be adjusted in new booking so that i agree and i made new booking and its id is odzw8069 and its price was 2970 rs and i paid 20 rs for it. And amont adjusted. Then my plan changed so i cancelled booking. Then i called oyo they are saying that now we can't adjust and can't refund. If they cancel...

I made a booking with oyo rooms for 20th october at pondicherry. Due to unavailability of room by the time i completed my transaction, the booking status moved to unprocessed. I contacted them on the same day and they said that a refund would be processed within 7-14 days. I have called multiple times and sent and received multiple emails in which they keep saying two things - "refund initiated" and "7-14 days". It's the 26th of november...

Oyo room didn't provide room after giving booking confirmation. I reached udaipur with my family on 19th nov. 2018 at 10:30 pm. I booked 3 rooms for 6 guest but the agent in udaipur had only 3 guests updated in his system and so, he completely deined to give rooms. I called oyo rooms but they didn;t help to provide me rooms.

I was forced to search other hotels with my 2 years old daughter in the midnight. My 2 years daughter...

Dear sir,

I thank you letting me share my experience with oyo property titled 12692 amexx residence located on plot 124 sector 27, gurgaon

We did our own research before deciding where to stay and your website is beautifully presented with wonderful photos of hotel and there are several positive reviews on the web which helped us make our final choice and decision. We felt confident that in choosing a hotel...

Hi team..
I registered with oyo application to continue with the bookings..
But its not worth to continue there with the bookings.. So i decided to delete my account with my details..
They r not giving the delete option in mobile application or desktop application available to the end users to get out of it.. Also not maintaining the minimum standard of maintaining the app which had millions o[censored]sers..
So plzz...

It was the 1st experience with oyo, and was no less than a nightmare when i reached to check in with my family and infant kids and the check in was denied.

Before one day, called oyo captain about my arrival, but with cold response he told to reach goa and contact him. Also contacted oyo assist and got confirmation on booking. When contacted oyo captain, about denied check in, he told i will have to deal with hotel person,...