OYO Rooms Complaints & Reviews

My oyo id no. Is [protected]
I cancelled two boooking on 09 oct 2018 (Stay date 10 oct 2018) by some
Oyo id is bwmo6745 - ₹687. I cancel this booking because i book for one person by mistake but we are couple..
Oyo id zfgi5267 - ₹750. I cancel this booking by mistake... And i already complaint for it two times... But still i didn't received my money refund... Please take this in process and rufund my money.....

Dear sir,

Yesterday (19-oct-2018) night at 11.45 pm i booked 2 room in "jaya morita lodge, belur" through oyo. Booking id is itha2693. I went to the hotel for check-in but they denied to provide the room and said all the rooms are already sold-out & there is no rooms available right now. And advised to cancel the room reservation and oyo will pay the booking amount as refund".
So, i called oyo customer service team...

I with my friends (All males) booked an oyo hotel on 18th october 2018 and the checkout was on 19th october 2018 at new jalpaiguri. I called the hotel through the oyo app and confirmed our arrival i. E at 3am on 19th october 2018. But when we reached the hotel it denied our check in stating that rooms are full. I called the oyo customer care and after waiting for 30mins they arranged another hotel which was 4.7kms away from the last hotel.in...

I was one of the client dealt with mr. Vivek anand, i don't feel like taking his name, worst person. Dont know how you kept him. He was highly abusive and just because of him i won't deal with oyo anymore. He drinks in parties and creates a blunder and nuisance which is not worth it. I don't have any problem with oyo but this man, kindly teach him to respect women and his abusive language which cannot be tolerated. He is not at all professional...

I have booked 2 rooms in oyo and even got confirmation call. When i reached the place my accomodation was denied stating that all rooms are booked offline. How can they deny accomodation after booking confirmation. This is very bad experience and i'm standing on road at night 1 am. I am going to file consumer complaint against oyo and agrs sree devi residency (18276)...

I had booked a room through Oyo and stayed in their listed Hotel in Panchkula, Royal Park from 13th to 14th Oct. After checking out of the hotel and driving for over 2 hours, I realized that I had left behind my iphone charger in the room. I called up Oyo helpline, but they refused to divulge the hotel telephone number saying that it was against their policy. Since my mobile battery was discharged and having left behind the charger, I could...

I was looking at hotels of Shimla for my dusshera visit. I received a call from oyo agent to make the payment and a confirm the hotel booking right away through paytm and this would fetch me flat 20% cashback only if I make the payment at that point of time. Since my visit to Shimla was confirmed I agreed to the offer. I agreed to the offer only because of the fact that I would receive discount of flat 20%. We are college students and were...

I have made a payment to oyo using my card with email address [protected]@gmail.com and phone number [protected]. The money was deducted from my bank but the payment failed and i did the payment again for an amount 1121 rs. The first payment has now passed but i want a refund for my second payment. Please refund the amount in my bank this was highly inconvenient....

This has been the worst ever experience... They provided us a cell in the name of a deluxe room. The bathroom was so small u can't even move. It was dirty. Moreover construction was going on in the hotel which made the place dirty and unsafe. Added to it the geyser and ac is controlled by the reception and even after repeated request they didn't provide us warm waterfor two days and strangely provided us with it on the morning we were leaving....

Dear concern,
Yesterday i checked in room 106 at hotel avita, ajmer.
It was around 8:00pm stayed till 11:00 but no cooling was their in room, i asked hotelier for same.
Someone came and changed some settings in ac remote. But still same condition.
Then they changed my room, new room 105 was not equipped with phone.
Ac was in same condition, but it was around 11:30 and i was tired too.
Just slept under...

This is regarding my booking ltcj4620, they provided my uncleaned rooms and after allocation of the third room, the electricity went away for more than 3-4 hours, i had the conversation with more than 5 executives from oyo and the last person assured me the full refund on the same day of check in (I got a mail for the assurity also) but no refund provided, now the case is taken as a cashback issue (But no such is claimed by me, as they are...

Myself niteen sonawane recently i booked (7 oct 2018) a room in new delhi with booking id nfgx8056. I was denied checkin even after confirming and giving miss call on the specified number. The booking cost was 1818. Then called oyo. Oyo shifted to other hotel. Before going to other hotel there was a conference call between hotel owner customer care senior and me where i was allowed to pay rupees 1818 and the hotel original cost was 2584....

I had enquired about rates for different date so they cancelled my earlier booking and created new booking.when asked they told that you only requested to cancle.So now i am left in no where's land where i don't have any confirmed booking with me and that same property is sold out. And everytime they have disconnected my call after putting it on hold.
Booking details-

Dear Aadesh, your booking at OYO 17402 Home Pool...

This is my worst experience with oyo. I have to wait 3 hrs on road as hotel denied to give us room and than we have to travel 47 km for getting new shifting. I interacted with oyo executive on phone 12 times but every time they cut the call, this kind of service i can't believe. I really disappointed and how can we get compensation for the same? I will never prefer oyo for these kind of services and never recommend to others. I will definitely...

As per my booking id syib8973, i had payed rs.1405 three times at the time of check in.in which 1405 is initiated in my bank account another 1272 is back in my card rest rs.133 is refunded in my wallet. But i had paid that amount through my card and i need that much amount in my card only not into any wallet.

Booking no: [protected]
Email: raghavendra. [protected]@jakson.com
Booking id : syib8973
Booking date...

I booked one hotel in bhubaneswar for 1735 and then it was showing extra 400 you have to pay, so i have to cancel that. Then same hotel i booked in 1689 and upon reaching property the property manager told they will not received prepaid. You ha e to cancel. So i cancelled it again. So total 3424 they took from account. After calling again ana again to the customer care they are saying they will resolve but not doing a single thing. They are...

Oyo promised me refund of rs. 2612 on 3rd october, and still i have not received it. They took my bank details n all but did not provided any refund. 10 days have gone. Still not received refund. They always say that refund is initiated but i have not received my refund for booking id nwvm2016. They asked for my bank details and mayank promised me for refund and they asked to leave positive feedback for unresolved issue. They always ask for...

I have been waiting for the past half an hour just to talk to the customer care they have kept me on hold for some booking i wanted. I am still on hold. I was 20 years onld when i called i am 60 now. It has been forever. The call is going on since last 32 mins. The guy picks up the call again and tells me i talked to the hotel in varanasi and guess what? I had enquired for a hotel in ahmedabad....

We booked hotel annapurna inn in puri but when we checked in at the hotel at morning today we saw that the hotel has just no electricity. Whereas nearby all the hotels had proper electric supply.

On noticing that we contacted oyo service centre from 11 a. M in the morning till 8 pm at night. We spoke to over 12 customer care managers requesting them to shift us to another hotel and over 4 complaints were filed but none action...

We booked hotel annapurna inn in puri but when we checked in at the hotel at morning today we saw that the hotel has just no electricity. Whereas nearby all the hotels had proper electric supply.

On noticing that we contacted oyo service centre from 11 a. M in the morning till 8 pm at night. We spoke to over 12 customer care managers requesting them to shift us to another hotel and over 4 complaints were filed but none action...