OYO Rooms Complaints & Reviews

I had a stay at OYO 2229 Hotel Golden Wings, 10, Krishna Niwas, Near Delhi Gate, Udaipur on Check-in 12 Nov 18 and Check-out 14th Nov 18. OYO charged me Rs. 8686 for 2 Adults and 2 Kids (3 Yrs and 8 Yrs). When I reached to the hotel at 10:30 AM and I was been told that room check-in time is 11 AM. so I preferred to go for site seeing and return evening around 6:30 PM. And I was shocked when I saw the room. I had following issues -
br...

Hello,
My booking was in 15971 heera holiday inn on 3rd sep 2018.
Sequence of the events.
My booking was done by oyo customer care person that guy confirmed one double occupancy room and it was communicated that at the time of check out i will pay the entire amount. On that day my flight was delayed by 2 hours, at 10 pm on 3rd sep 18 my accompany friend reached for check in and she was denied for check-in. The receptionist...

Booking id-jcst8065

The application showingto book townhouse @inr 599 for double occupancy by applying coupon code oyoth499 (Screenshot attached).

I was asked to pay the same amount on the app.

Application is linked with paytm. So it added the same amount automatically and the same is deducted after adding the amount in paytm.

However the booking is not confirmed and asking for...

It’s already nearing 1year, we raised our problems faced in oyo stay at goa.

I am sorry to say, we spent our vacation gathering information & sending pictures of how pathetic our stay was at goa with all these issues:

1. No water
2. Frequent disconnection of electricity
3. Not hygiene
4. No hygienic breakfast
5. Exhaust fans not working and rooms are totally smelly and impossible...

Our oyo andaman package id was pkg-nfxd-5736. We paid in full before starting the journey as oyo said that this is what their policy is. Indeed despite of reservations against such prepayment, we believed in the brand name and went ahead. We took full package including tour planning etc from oyo. They issued the vouchers and details of the trip with mutual agreement. We never wanted to spend more time at port blair as can be seen from our...

This is arif mohammad
I booked one room in pune comfort inn from 28 oct 2018 to 9th nov 2018 booking id oyo 15456...….. Due to business plan change i had to check out on 1st nov 2018. Oyo promised me to refund the remaining amount in 7 to 14 working days. These days are already passed now they making false excuses lime due to bank holiday we could not process your refund. Now again they are asking to wait for 7 to 14 working days....

Dear sir, i booked oyo 14676 flagship baga alchemy creek hotel from 15 th nov 2018 to 18 th nov 2018 (3 nights) & my booking id was ebvj7536 from oyorooms.com (Find attached booking copy). When i check in at hotel on 15 th nov 2018, hotel management mention same detail s in register i. E 3 nights stay and check out date 18 th nov 2018 (Find attached hotel register copy). But on 17 th nov 2018 property manager mr sunil told me that my booking...

Booking id: tgkn6258. Even after 18 days and calling oyo for 20 times and wasting my time they have not returned my amount. Yet i have received the mail regarding the initiation of the refund 18 days back. Whenever i call their customer care they say to wait for 2days. Now its 18 days. Actual amount of refund was rs. 898, of which they refunded rs. 15 the very next day on 2nd of nov. But the remaining amount of rs. 883 is still pending, thought...

This is regarding an episode dated 18th october 2018 at your associated property oyo 352 hotel drs 8586 haveli in adinath nagar, jaipur. My sheer bad luck that i happened to look for a budget hotel of oyo for a 5 night stay in jaipur with my parents. While surfing on the make my trip website, i found the above named property to be most suitable according to my budget, proximity and requirements. I booked the property for five nights on mmt...

Booking checked-out - oyo 2681 hotel madhuram palace : booking no.: xmte3840.
In regard to the above booking number, i made an early check out and i was told by the oyo support executive that money will be refunded to me. But i have still not received the refund of ₹872. I had booked the room from 13th to 16th of november, but i modified the booking on 15th of november and shortened it by one day. I contacted the oyo support executive...

My self pragnesh patel, surat, gujarat. I booked oyo flagship 14676 alchemy creek, goa for 15 th to 18 th nov 2018 from oyorooms.com (find attachment for booking detail) . When i check in at hotel on 15 th nov 18 hotel also mention same dates in register (find attachment of hotel register) as per their booking record. But on 2nd day i.e 17 th nov 2018 Hotel manager mr sunil told me that i have boking for 2 days only. I shown my booking copy...

Its been a month and still oyo has not fully refunded my amount to bank. I have talked so many times with them but they only say wait for few days. Its been 1 month then. And from tomorrow dont no why buy i am also unable to call the customer care. Seems as if they have just blacklisted my number or what. Please reply asap! Oyo
Booking id - qbit7310...

Hi
My booking reference id szou8602.
My booking was from 2nd nov to 5 th nov 2018,
Due to flight delay, i was not able to call the oyo for confirmation.
I didnot get any call from hotel nor oyo. But suddenly on 3rd nov. That my booking got cancelled. And spoke to the customer care as my booking was prepaid and you cant cancel the same. After long discussions and called many times, customer care agreed for refund...

Dear Oyo team,

My Complaint number is 10907898

I have booked 5 rooms for 10 people for 11 days 18-28 November, check out on 29th through though OYO at Clausil INN, Panaji, Miramar. I have paid the complete payment in advance. See attached receipt of payment. I a

There manager called me today saying the rates have changed and and now I have to pay 40000 extra ?? Is this some kind of joke ??! Is...

Oyo worst experience i had in last two days these people had irritated me a lot as they commited to shift hotel and adjust amount but now they are doing nothing pathetic experience worst services. Their relationship manager told me its their mistake and they will adjust the amount but later it won't happened i wasted 5 hours talking to them

Gautam dubey
[protected]...

I had made a booking
Booking id: vaek9840

Check-in - 30th dec'18

Check-out - 2nd jan'19

Address - 912, vithaldas vaddo, morjim beach road, pernem, morjim, goa

View on map

Landmark - milagres church, morjim

I had called oyo customer care to confirm my booking to verify my booking which they did. I asked them if i should call the hotel to which...

I had booked a room with oyo at 3:00 pm on 8th nov 2018. And at 3:02 pm decided to cancel the room because of alterations in my plan. My refund payment is pending even after escalation mangers promise of refunding full amount. They cut the phone after promising to call back with a solution but they never do this had happened 5 times. The escalation manager promised full refund into my payment method. But did not receive anything...

Hi...
Booked hotel at virat residency, hyderabad.
Booking id - xpfi8359
From one of your other representative abdul rashid. Paid the whole amount with gst.
When asked for bill he told he'll send by mail but afterwards when continuesly asked for the bill he sended it that too without gst (After 1 month) now when asked for the gst bill he is not responding for calls or even messages
Really a worst experience...

Hello Sir,
I stayed in OYO 18605 home modern stay marari beach from 13/11/18 to 15/11/18 with 2 of my friends when I checked in the booking was confirmed but at the time of checkout when I opened my aap to see the amount to be paid the booking was showing cancelled when asked the owner of the property( Miss. Soumya) she replied no the booking is not cancelled so she took total amount of 2243/- as mentioned in the app but now neither...

I was booking an oyo on 19th october the transaction failed but amount of 1329 was debited from my account, and the scene is the failed booking is not shown in my oyo account hence i have no proof of the transaction except the debited amount message from bank and every time i am calling the customer support of oyo the executive is saying no transaction is there for 19th of october so if there is no such transaction why the amount of 1300...