OYO Rooms Complaints & Reviews

I have booking earlier that booking id vkqn3527 that was cancelled by oyo it self and said that i have paid amount 2950 rs is not refundable it can be adjusted in new booking so that i agree and i made new booking and its id is odzw8069 and its price was 2970 rs and i paid 20 rs for it. And amont adjusted. Then my plan changed so i cancelled booking. Then i called oyo they are saying that now we can't adjust and can't refund. If they cancel...

Dear team,

I booked a hotel edition o 30008 pitampura on 24th november-25th november and the booking id was baul2071 and the amount to be paid was inr 2748/- of which i received the mail also. But when i reached at the hotel they asked me for inr 3480/- and when i checked my mail for the booking. I checked my mail to see the amount payble was when i got to know that my previous booking was cancelled by your side and a new...

I want to delete my booking history of oyo.. As there is threat for privacy so that.. Someone cannot use it wrongly.. Or if it place on wrong hands, someone can blackmail it... So for the privacy purpose... Plzz delete my booking history.. There r also no options also available in the oyo app or desktop version available to delete it... So take this as more priority......

I recently had a stay for 2 days at vibrant residency, thaltej, ahmedabad and it was one of the worst experience that i had with oyo services which was compromised in many ways. The amount of inconvenience i and my partner had can be explained in multiple ways. Firstly, the illiterate staff does not have manners to talk to a female when she is alone and requests something for room service. There was zero hygeine as the floor was junked with...

I was a regular oyo customer since 2015 but not any more. Reason : your customer support and management.

We planned a bike trip to lonavala with cousins and spent the entire day traveling on the bike. I fell ill and we had to drop the plan and come back 30km to your oyo room.

We were finally relieved so we could rest after a long tiring day. And then the trouble starts. We just got freshened up when we got a...

Oyo rooms has one of the worst customer service portals of any company i have interacted with. I booked an oyo room for my parents who were traveling to goa. They did not relay the booking to the hotel even though i got the confirmation. At the hotel, they told us they could not reserve the room for us and made us pay again for an in-house booking since no confirmation showed up at their end. After all of this, oyo transferred our customer...

Dear sir.
I have booked Oyo hotel 2837through my Oyo booking id WPSB3847 from 26 to 29 nov. At Goa for the name of Kirit patel.

Today evening I saw that in Oyo app my hotel booking is cancelled without Intimation or any msg. So that I urgently call the customer care for the same, & they told me your booking is cancelled due to hotel issue & also tieup is ended with hotel. SO,
We have modify your booking at...

I had booked a room in oyo hotel capital 0 15351 vikram palace for 23rd nov-24th nov through makemytrip app. When i reached their reception at 7 am, they told me early check in is not possible as they have a lot of rush due to some festival. Completely understandable.

I waited till 10 am in their reception and then thought it better to complete my work and then come back after 12pm. When i reported back at 1:15 pm, apparently...

Booking no. Lvye5239
I have booked a townhouse room in oyo mobile app from 7th dec, 2018 till 11th dec, 2018.

The total amount shown for this booking in oyo mobile app is rs. 2276/-, after making the full payment, my room was not confirmed and received an email from oyo team stating i need to pay remaining amount of rs. 5324/- as the total booking amount is rs 8000/-

On checking with oyo customer care...

Sir we booked hotel samrat (Oyo 12268) at shimla for 19 oct 2018 and for 2 nights... At first we booked 7 rooms for 18 people and the price we paid was 26784... But due to some difficulties and issues our 5 members couldn't go... And we made a slight change and booked 5 rooms for which our price became rs19218... Its been more than a month our money (Rs 7566) has not been returned... Sir pls check and give us the reply as soon as possible...

@jagograhakjago_ i have booked from oyo a room from oyo i go for check-in and the property manager denied me and insulted me (As i receive the reason for dening they are saying you rates our company less ratings.

(Jb oyo mea check in krne jao to koi hospitalalty feel in hoti they treated vary bad)
Also they are not responding i put 50 msgs to oyo
Kindly look into the same m trying to contact oyo they are not...

I stayed at The OYO 9960 Kubeera palace in Hyderabad. The staff is lousy and lazy (they were napping in the lobby one afternoon).

We asked them to clean our room as it was very dirty - there were huge cobwebs and webs of dust on our curtains and the room smelt very dirty. We asked for room freshener many times but they did not bother to give it.

We ordered coffee worth 45/- to our room and paid the boy 100/-...

My registered mobile number with oyo is [protected] and email is [protected]@gmail.com. I booked room in Shimla from 19|/12/2018 to 21/12/2018. I called again to customer care to postpone my booking from 20/12/2018 to 22/12/2018. I requested oyo to adjust the amount I paid to the new booking. The customer officer forwarded call to higher authorities. But they did not give any answer by hiring the call and disconnected. I again called many...

I ve made 2 books with oyo for 7 th nov to 10 nov and 10th nov to 11 th nov and when i book i provide my gstn details to oyo.. After check out when i ask the bill with manager at hotel anupama manager he said oyo will provide bill..

After giving so many reminders on e mail, phone calls to oyo they r just gving assurance that there team is working on issue..

Almost from last 25 days they r still working for gstn...

Booking id - uvwo1406
Keld2478

I made two booking both with same issue

The application showing to book townhouse @inr 569 for double occupancy by applying coupon code oyoth499 (Screenshot attached).

I was asked to pay the same amount on the app.

Application is linked with paytm. So it added the same amount automatically and the same is deducted after adding the amount in...

Investigative team,

Dated 22nd oct'18, i had a booking at oyo 7742 the hotel marina for 1 classic (2x) room for 1 night only, on booking id: jyhm9640

During this period of stay, 1 brand new shirt went missing. I had worn it while checking in and it was the only piece which stayed out of the bag during the night minus the joggers i got into for the night, following morning i left for work, depositing my luggage...

I booked a oyo a hotel named "meera mahal"through one of my friends named genaram choudhary"on 4-nov-2018. I received an e-mail confirming the same.

When i called oyo in the 9th november, 2018 morning to inform that i will be able check-in late. Oyo assured me that they will inform the hotel. Then, again in afternoon, i thought i should call the hotel directly. When i called"meera mahal", the reception told me that there is...

We 3 people booked oyo room in goa, oyo, 809 sunstay beach resort near candolim health center... There receptionst [ jakrin ph: [protected]] cheated us taking extra money for water sports package when we asked him about it he was so rude and doest even have common sense and used very bad words on us (Most abuse words) and said we can't even give complaint on him cause he doesn't care oyo team, if seriously oyo is well structured company in...

Booking id inrg9371. Checked in on 8.11.18 at oyo tirupati 6660 and checked out on 9.11.18. On returning to hyderabad i found that i was missing a few things which i did not realise while i was there. I can do nothing about this now as i should have noticed and taken up the matter there itself. I am bringing this to your notice as it should not be repeated.in the morning i called [protected]. They gave me the number [protected], the same...

In voice recoded call they told free breakfast but later they denied and asked pay 125. Very bad room service and verry bad blanket and pillow smells bad. And no response from the costumer care. Oyo 6422 luxor park. I have booked online and i called them for confirmation. And they told that we will have free complimentary breakfast for all the days. But now they are saying they don't have any voice calls recorded... And it is deliberately...