OYO Rooms Complaints & Reviews

Hi all,

I have booked one hotel 12115 raghuraj place, but very disappointed with hotel room, i have decided to move to other property of oyo, i have booked one another hotel oyo 9649 hotal rnb at in between jaipur location but again i am facing same experience with oyo hotel, romm is too much smaller than service are too much bad hotel area is not good, also i have talked with oyo executive no of time, they haven’t resolved...

Worst/ shady!!! I had a training program from 5 to 8 at sg road on 9th oct and next morning at vastral so had booked the hotel close to it for the 9th night..

This hotel is located on the highway near vastral ring road circle. I was really disappointed when i found out how the hotel looks from the outside as compared to the one shown in the photos. It was in an under construction building and looked like a red light area.br...

I booked a honeymoon package to bali from 8th to 13th november and paid 32000 amount. But sadly bali is suffering with earthquakes and tsunamis. I requested them to change the destination or change the dates considering position at bali. They are saying no problem over there but complete world knows the problem. Either i want to change destination or cancel the trip. But oyo is saying they won’t refund my money back. This is very dangerous...

Iam completely disappointed and terribly upset with my recent experience where i was not only dragged into an agony of standing on the road for 3 hours from 5.30 am to 8.30 am without an accommodation which turned into a nightmare when i was reallocated an other hotel again which was not confirmed. Then you booked me an other hotel where my tariff was doubled from 712 to 1750...

Trust me, i will never again opt for oyo... For...

I booked with the booking i'd imod4138 it got cancelled as i was denied check in by hotel, oyo asked me to book again the hotel and told me i will get refund of watever i paid.. I paid a757 i got only refund of 95 rs and 662 rs is pending. Whenever i contact customer care the guest experience manager says refund has been initiated, neither he provides reference i'd or transaction id, they rather disconnect the call। provide me the refund।...

Hi sir

This is Mukesh Mishra, Patna, Bihar, actually I had booked hotel for goa through OYO on 28th sept-18 for 2 night for Hotel Supreme Grand, Goa. and after discussion with OYO employee or customer care for confirmation the hotel and then paid 4841 Rs to OYO in Advance, check in was around 11 am on 29th sept-18 and check out time was 1st oct-18 morning.
but when I had reached at hotel reception on 29th sept-18 morning,...

We checked in to hotel kubera palace (Oyo flagship 9960).
They are taking rude as we ordered food from outside.
During check in they only suggested us to have out side food.
And after two days they are using abusive words with ladies also.
Worst ever management.
Room keeping people also thief's they stolen some money from my pant pocket.
Worst room cleaning and shower is also not working in washrooms....

I booked from you id- YBDE6237 .I have pay it through app Rs 1648 . But when I reached hotel they said that payment is not done and status is pending and ask me to do payment. I have called to oyo customer care and he also said that my payment is not showing in computer so to do another payment and told if payment done second time it will be refunded. Then I made cash payment of Rs 1655.

But since l have done payment twice...

Myself niteen sonawane recently i booked (7 oct 2018) a room in new delhi with booking id nfgx8056. I was denied checkin even after confirming and giving miss call on the specified number. The booking cost was 1818. Then called oyo. Oyo shifted to other hotel. Before going to other hotel there was a conference call between hotel owner customer care senior and me where i was allowed to pay rupees 1818 and the hotel original cost was 2584....

Oyo 16018 rainbow saphire:-
Checkin-date 6th oct 2018
Arrived at :- 2200 hrs., checked in at 2300hrs for 6 people.
Booking id - awye8610
Issues:-
1. Bellperson denying room service for cutleries and water bottle.
2. Insects found in room.
3. Booked 3x room, got 2x, extra bedding was pathetic and no bedsheet pillow cover provided. Pictures attached.
4. Washroom was not at all clean and...

I have booked oyo room in pjp park inn (Chennai).
Booking id: xqtr1650
Oyo10465
I have given the keys for cleaning the room after cleaning i lost my headphones (Redmi original). I have informed to receptionist and oyo person (Ajay). They said they will check thru cctv and we will find the person. They said give 1 hour to solve the issue otherwise they will pay the money. They are not even responding properly and they...

I recently went to delhi (Oct 3, 2018) and i have booked a hotel named "hotel kalkaji residency". I received two text messages regarding their reception number ([protected]) and the number of some ankur gola ([protected]) for assisting me. I also received the hotel location via this text message. I reached delhi at 10pm and i searched for this place for more than one and a half hour and i couldn't find this place. Moreover none of the...

I am really # up calling your customer care about my refund for yesterday’s booking. Booking id - bgri8109. I have called multiple times and still they are not able to answer about my refund and what all they did is transferring the call to there seniors and they after transferring no senior is there as call is on hold and then it gets automatically disconnected, i am still on transferred call while writing this and no senior is...

Its for second time that i have faced issue with oyo services & consistent failure of oyo customer care to avail support on both of issues.
On 3rd sept. 2018 i was travelling from darbhanga to patna (Bihar) & i made booking on oyo for date 03 oct. To 04 oct. At 8pm (03 oct.) so as to get room in patna but when i arrived in patna around 12.40 am (04 oct.), property owner denied to checkin the hotel.
Regarding same i escalate...

I made a booking on 22-23 august in vrindavan hotel spiritual stay and the hotel manager and staff was misbehaving as max of them were drugged so as i was woth my family so we just went out and complainted to oyo
I have got more than 4 mails that my refund has been processed amd will get credited in 7-14 days now today also when i enquired i got the same mail again that your refund has been iniated and will get credited to source...

This is regarding oyo 1684 (Hotel malabar inn, calicut)

After checking out from the hotel, i found that my bike had been damaged by the hotel staff from the hotel's parking lot. The secuirty present there told me that he had seen my bike fall on its side when staff relocated it. He knew the appearance of the staff who damaged my bike, but didnt know his name. When i came back in the morning next day for resolution the manager...

Name–1. Utkarsh
2. Subham pandey
3. Suruchi bajpai

When we had joined the people. Then we were told to the people that the day since you have joined your salary has started from that day. But yesterday we got a call from bhushra mam and they said that you should give the people salary will not be found. Sir you tell us what we should do now.

Joining location - oyo flagship - bandhan hotel indranagar...

My booking id lnfh9548 for hotel - oyo 17252 hotel everest dated 01/10/2018.
My holidays was at jaipur, udaipur, jodhpur and ahmedabad, accordingly i had booked 2 rooms from goibibo and 2 rooms from oyo, stay with goibibo was very pleasant and memorable, but stay with oyo at udaipur and ahmedabad was very hateful, inspite of complaint for both cases oyo team did not shown any curtsy to extend a simple apology.
I had planned...

Oyo doesn't allow me to delete booking history either on the app or even when i have called them multiple times. This is a privacy issue and oyo doesn't seem to be bothered even after multiple requests. I'm greatly aggrieved and want my details removed immediately so it doesn't fall in wrong hands.
Such data can be used to blackmail unsuspecting people and fraudulent transactions too could happen.
Privacy issue kindly take this...

Oyo doesn't allow me to delete booking history either on the app or even when i have called them multiple times. This is a privacy issue and oyo doesn't seem to be bothered even after multiple requests. I'm greatly aggrieved and want my details removed immediately so it doesn't fall in wrong hands.
Such data can be used to blackmail unsuspecting people and fraudulent transactions too could happen...