OYO Rooms Complaints & Reviews

I am mohil khari. I am a regular customer of oyo. I have booked an oyo named green palms jhilmil delhi on[protected]. The hotel is under renovation so they denied our checkin and we have already paid the amount of 1092 from debit card. Later after we called oyo helpline number and we didn’t get any help regarding our refund.. Its being 4 hours we are contacting oyo sometime they are sending mails of denying sometimes that amount will be...

Dear all,

Booking id: pkg-zwjx3128

I feel extremely very disappointed and humiliated by the kind of experience i got today at oyo townhouse-8. Pls note:
Seating arrangement:
What was discussed: there was a clear discussion with mr. Punkesh that it is kind of a digital marketing training and i need classroom setup so that everyone can keep laptops on table. And number of chairs have to be 25 in...

I booked this hotel vide Booking number NPKT5612. The rooms and bathroom were not really clean. There was dust at most of the places. And there were many things broken in the room and bathroom. And i dont see them getting those things corrected are any priority to them as they get their bookings through Oyo platform. I opted for the breakfast plan, and all they served me was poha and tea. Is that really a breakfast? Terrible experience....

I cancelled my booking (Booking id: ldst0187) before 24 hrs of checking in.. But i didn't received any refund yet... I paid through "paytm" for 2 nights and now struggling to get my money back... I want my money back...

I usually do booking through this oyo app and was trusting this app a lot than others... But this time i'm very much disappointed......

Hi, i booked the oyo room for my parents after seeing the reviews and pics uploaded on the website. When checking in the hotel my parents found the hotel reception and even rooms were in very shabby and pathetic state. Even the hotel staff was very rude as a result of which i had to cancel the booking. I even called the customer care but no help was provided. I really had a pathetic experience with oyo service. I kindly request to please...

For the previous 2 months i have been given a reason and not given my money. My booking id is ryfo7236 and i was not given a room after making my payment. And till date i haven’t recieved my money. I have even raised a complaint in consumer forum with docket id 916098. And every time i call the operator tells me it will take 7-14 working days. Let me know by when i would get my money back....

Kindly request to all guest plz never visit to dis hotel i hd worst experience ever in my lyf firstly its not hygiene, staff was illiterate, facility was not good, ac was not working n da worst experience was der was dead rat in the wc n der were so may of mosquitoes n even dey charge for extra person coz jst enter in my room n i hd check out same day from the hotel n dey hd not given cash back also plz avoid going into dis hotel it was ridiculous...

I booked an oyo room today (20/09/18) and paid rs 1799 for the same through net banking. The amount got debited from my account but the transaction failed and the booking amount still shows unpaid.
My email id - [protected]@gmail.com
My booking id - meqc5694
Transaction reference no - igaejxjgl5
Amount was deposited in 'oravel stays private ltd'
My registered mobile - [protected]
Payment method - net...

Dear team
Greetings of the day!!!

I am abhishek i have done a booking from 17-09-18 to 20-09-18 from oyo hotels in mumbai, first i have booked hotel sagar palace colaba and we paid already advance of rs. 9847/- by card by online. But when we reached the hotel we found it is something were we could not stay, againd we have request oyo hotel to shift us somewhere good hotel, they have shifted us in some hotel called crowford...

It is really harassing that i am being threatened n abused for rating hotel de pintu as 1, this is really disgusting as the receptionist used vulgar language n was smoking at night around 9 pm the booking i'd is czwy9372.
Kindly escalate the matter to ur higher authorities otherwise this will be raised to consumer court n same will be dealt seriously against oyo.
Regards
Vishwajit...

We have booked a room one month back but we have vacated priorly than actual dates due to hotel issues as well can't stay there and we have been calling for refund since one month but there ia no response wat a worst service you are giving and not even responding. What the hell the customer care is for and for wat the company is paying to persons who are working there. Who cannot solve a problem since one month. So bad...

Booking Update- UYID9251
Dear Rohit P,
We have updated your booking at OYO 16892 Intown HotelsCheck-in: 16th Sep, 12 pm onwards
Check-out: 18th Sep till 11 am
No. of rooms: 1
1 Adults
Hotel name: Intown Apartments
Address: DH/01 03/01, Street no.0368, DH Block, Newtown, Action area 1, Kolkata
Map link: http://bit.ly/2Nlgx28
For help, call [protected]

*TnC-...

My mail id is being misused for booking of rooms at different hotels in chennai through oyo.
This has been happening for the past few months. The names with which booking happens is different each time, but my mail id is used for confirmation, cancellation etc.

I have already complained to oyo customer care, but still they have not solved the problem.

My mail id is [protected]@gmail.com.

If...

Please find my feedback for the stay at oyo 2442 hotel star palace in jaipur, where you stayed from[protected] to[protected].

The room was not tidy.
No doormat (After number follow ups, it was provided).
The room intercom phone. The handset wire was loose and it got replaced on second day.
The room key plug in socket was broken and very dangerous.
Fan regulator was not working.
Bedsheets and...

Things wrong with hotel city plaza

Check in
1. Tried to charge us 500 for early checking when it said free if available from 10am
2. Charged us additional gst tax even though this was already included in the price
3. Overcharged on top of the additional tax
4. Made to pay on checking before seeing rooms

1st room
4. No windows

Second room
5.ac brokenbr...

Subject: re: booking confirmed - oyo 15143 hotel redstone, booking no. Jxzo7145
I am writing this mail to tel u about the harrasment i faced yesterday
Night... I had booked property hotel redstone in mohali through oyo and
Confirmed my booking also, even i had confirmed my arrival time also but
When i reached the property they donot have room, they had given my room to
Someone else and i had to wander on...

On a afternoon day me and my friend booked oyo room in dheeran residency. It was very inside main road and we have almost got tired to get there. After that we provided our proof one has original and one was a license copy. They said we can't check in and they misbehaved. Stating we need to pay extra 500 for this proof. We didn't have money that time. So they said get out. We walked again for 2 mile and suffered a lot in that sunny noon without...

The stay was pathetic !
Let me explain point wise
- It was not mention of outside food not allowed on the app before booking and that led to cause an utter economic crises to me. Being an student it was very hard.
- The Switch board caused electric shock twice to me and well it was the last option as I couldn't afford another hotel because of you guys .
- The AC was dripping wet and that caused the electric shock...

Oyo customer support is sending payment receipt with gstin instead of providing gst invoice with gstin and gst break up details. This has been done twice by them and is causing great inconvenience. Yatra support is way better in this aspect. The customer support person told me gst breakup details in invoice cannot be provided.

Booking id yevc2498 and rnak0392...

Dear team,
On 13th of september 1 booking is being done with my number and emailid by some unknown person in hotel swagath malviya nagar delhi, mr. Pritpal. I would request you to look into this matter on urgent basis, else i will lodge a complaint to police

Booking id:zmhs1367
Booking number used :[protected]
Email id used:[protected]@gmail.com

Thanks,
Sneha mahaver...