OYO Rooms Complaints & Reviews

I have booked shree yash hotel booking id PQER7930.
Booking amount was Rs 877. After complaining to oyo assistant. He says, i can shift your hotel but they are unable to manage with hotel owner.
Hotel owner says, i ll charge you 1200 rupees.
In this situation. I didnt have choice.
I have to stay here after paying extra money.
But oyo didn't help on that....

Oyo 9405 aditya homes — they have changed the name recently.
Booking details
Booking id: peic9325
Check-in - 30th aug'18
Check-out - 31st aug'18
Address - plot no.69, 70, 71 vinayaknagar, beside dominos, gachibowli, hyderabad

I wish i could give it -100. The building is in ruins. They do not change bed-sheets, towels, pillows etc. Till you check out. So, if you book for 2/3 days you will...

My booking id is kmtb5234 and made payment for booking with my card ending 1566 on 01 oct 18. The amount of 2866 deducted but it showing pending in my booking. Please look into it as why payment is not showing against my booking. Please accept and update my payment against my booking which is from 02 oct to 04 oct at bangalore. Look into and resolve it...

Dears, wanted to share my experience with oyo rooms. They are pathetic, horrible, unprofessional and cheater actually. I had a booking (Booking id sqfe5917) in haridwar during july.in gang tarang hotel. The hotel gave us basment rooms. I was smally and with no ventilation. Bathroom did not have water. After reaching there we had no choice as it was 10 pm night. Oyo never check their property. Now they have expanded more than what they could...

I have been pursuing oyo from sept 27th still not received good response and oyo customer support is so cheap my booking id is nwvm2016, they looted my money by giving third class room full of insects and rodents, hopless service, oyo is ultimate thief company and fraud.
And worst part is ur oyo captain and guest relationship manager. Still issue is pending....

Worst service ever

They cancelled our original reservation on the last moment because the property was under maintenance.

Then they put our call on hold for 3 hours trying to find a cheap room

Booked a cheap room which we didn't like... didn't provide any room unlocking code. No call back received.

Explained the same problem to 4 customer service people

Then they...

Hello sir

One of my friend miss shivi is stayed in green view homestay at lucknow which is in sector 19 indira nagar hotels services are good but receptionist behaviour is very bad she dont know how to talk with guest and second think my room charge is 675/- but she take me extra amount 985/-. Her name is shabeena i am really disappoint to her kindly resolve the problem and take complaint otherwise i am going to take legal...

Had booked a room a at hotel sammer in srinagar under(Hi Muneer Dar, your booking ID WSOY4719 at OYO 12202 Hotel Samar, Srinagar has been cancelled as per your request.) . I must mention that the booking was done on part of oyo customer care executive after i cited my concern of having local id. But now when i am already on the way to check in the hotel clearly denied me.
Despite several attempts nothing was done by oyo. Infact i contacted...

I booked a hotel idea inn and they cancelled my booking without infirmation... And said that we hav shifted ur bookibg to another oyi hotel and also we recvd a confirmation mail nd text bt wen we reached the shifted hotel they completely denied the booking... Useless pathetic customer service.. I wont recomend anyone to use this site to book any hotel in future...

One of the worst ever oyo exeprience let me summarise it.

I[censored] are booking in chennai never go for oyo 13917 daniel silver oak apartment seliayur near bharat university.

1. The oyo location shared by central team was wrong i was in ola for 1 hour and looking for this # property night 11:00 pm. With my family and daughter who was not well at all after long journey.
2 unpleasant check in no body bother...

Hi team,

I entered in property at 1:00 pm. Around and i parked my bike in front of the hotel. I was asked to go in the room no 101 that was too dirty and flying mosquitoes were there in the room.
Then asked for another room and the second room was also not clean.
I had some urgent meeting with my clients so i had to spent 2 hours there.
When i came out from the property, i found that someone has hit my...

Hello im chandu i have booked oyo room in svs luxyry room, moosapet, hyderabad, i have given my card for food payment, they are recorded my card details,, after my check out they are making fraud payments with my card details, i have lost some money,, anad again they are trying to make another fraud transactions, but i blocked my card immediately,, so i don't know how to take action against them, when i'm trying to make a call to reception...

Booked room under above reference.
When I reached Hotel I was denied admission stating that no tie up was there with OYO. Tried to contact assistance but there was no response. No mail received by me regarding the same. Had to move to a low quality hotel by paying 500 more.

Very poor and disheartening response.

Please clarify why this happened. Even now the status of my booking is showing as confirmed....

I had many issues. Its really very disappointing and pathetic. The very first thing :
Hotlier was rude. Wen i called hotlier one lady for the location she despite of sharing me the location details she was so reckless to answer.

I arrived to bangalore from airport at 10:15 am around after struggling hard for finding the location of the hotel golden inn, shivaji nagar, bangalore. Even ola gps cudnt locate this prestigious...

Hi team,

My name is ragavan m and i have raised a concern many times that i need my refund for wrong booking raised by your oyo manager azar who is taken the booking date correctly from my end and booked it wrongly and he itself cancelled and promised me that he will get the refund amounting to rs. 7009/- but now i am getting the message that my refund request has been denied as per oyo policy, this is ridiculous and unacceptable...

My booking id - tzji7649as per our telephonic conversations about washroom ruining water issue. And dirry untensil not resolved and i can call oyo helpline no many time but they answr wait for 5 mins and i can wait for 1 hour but issue not resolved and last time property manager can say please change the room sir.. Pl dont use oyo and plesse book go ibibo and make my trip... And i can compare everything go ibibo is best as conpare to oyo...

Hi i visit Bangalore on 20th morning 7.30 am i booked hotel by through OYO ROOMS WEBSITE i paid Rs 666 paid later 8.clock my friend met accident so we cant able to reach room i cancelled the room same time i got call from ur executive he asked the hole scenes i explained everything he promise within 24hrs u will receive money to account . I Request u to refund my money back to my account

AFTER BOOKED MESSAGE
Dear Karthick,...

Booking id : jwns2814 i paid for early check in while hotel jmc blue inn denied me early check in, booking id uvki6137, check in time was 12 i reached at 9 pm i called the hotel regarding my delay check in, still hotel jmc blue inn denied check in in the hotel, i was tired waited on the reception for an hour, then they shifted me to another ### hotel, i paid for a good hotel and they gave me a messed up room, which was not ar all clean....

I had booked two rooms at oyo 14472 brahmaputra guest house, guwahati for 24th sunrise check in. But unfortunately only one room is given and i am waiting in the lobby for second room check in. It is very unfortunate not to get a room even on advance booking with full payment.
Now i request you to refund me sunrise check in extra amount paid by me.
I am writing this mail sitting at the lobby waiting for normal check in
br...

Sir,
I had booked a hotel at luxury residency, dashrath puri, new delhi (Pnr: [protected] booking id: nh[protected] oyo-14384) booked from my cell no-[protected]). I wish to submit my complaint as first time i have ever experienced. First of all the address was incorrect the same can be compared from the visiting card of hotel i. E mahavir enclave was mentioned in the invoice alongwith vijay enclave due to which i went on the opposite...