OYO Rooms Complaints & Reviews

On 13th September I booked a hotel naming The resolute in Jaipur through Oyo rooms. When I reached there reception manager denied to check in by the statement that they have ended the tie up with Oyo room a month ago still they're showing our property in there available list of hotels. I talked to one of the executive of Oyo rooms but he didn't help me out at all. I waited for almost an hour but he kept on asking for 1 or 2 minute and finally...

My parents visited the OYO 5072 Padmini Hotel, 1-1-147/1, S.D Road, Clocktower, Hyderabad from 08/09/2018 to 11/09/2018. Booking ID: PEQM7468. The hotel charged them Meal Plan Charges(Rs 342/-) though there was no option for meals at that hotel. I have already given 2 stars for the hotel room since it was without window or opening and they further charged excess amount for the service they did not provide. It was really a bad experience with...

Hlo sir, this is from kgl holidays
Today morning i booked these oyo room for my guest. But they cant recognized on where is the location, i booked two bed room for threedays. Atlast my fuest were angry with me, and they left from the munnar, and the company took cancellation charge from my accont 2355. 16inr.
Sir, so pls dont take that cancellation amount from my account, this mistake and irresponsible behave from your oyo...

1. i had booked one home studio room on oyo at goa on 10th to 11 sep 18 with oyo id ujgf3205.
2. as i entered in the room it was too much dirty and contained too much smell of waste food as well as bed and toilets are too much untidy.
3. i had complained and shared photo at same time to oyo captain, and he responding me at night 2 oclock and suggesting me to shift to another property which was 4 km away from the location. br...

The hotel was at very bad place. Thr hotel was near to cremation ground. Which the staff called the sunset point.
They are making fool of there coustomers.
The room which we have selected during the booking was not the same room which were given to us during the check-in.
Even also in the oyo app the room no showing to us was 104 but they provider us another room main in the basement.
Which was so suffocated....

I had booked one OYO rooms for 2 days at OYO 9840 Salome Resorts, Munnar.
Booking ID- LZWS3924
Later i canceled one night before 30 hours of check in time.
After the stay, OYO representative told me the cancelation amount of Rs 1437 will credit to my bank account within 14 working days. I didn't get the amount even after 1 month. As per OYO, i contacted my bank customer care center and they told me bank didn't get the...

Review regarding the booking

After a long journey with the help of google map, around 8pm me and my wife reached that hotel. All the lights in the premises were switched off. While we parking our car one person come out and ask. We told about our booking. He checked in their computer and confirmed it. And he said, they cannot take gustes now. Due to the heavy rain and landslides happened in the area last week they have stopped...

Very unethical & company with loose morals to say the least..
As i write this feedback I am still trying to desperately call the so called customer care of this organization...
1. 17 Aug I book a hotel & cancel it within 5 mins due to change of plans.
2. No refund within the promised 7-14 days window .
3. On calling back, they mail me taking my account details & promising a refund in 24 hrs..which is just start...

We booked oyo rooms, oravel stay pvt ltd. Aakash delight, shanti nagar line, kakkanad, kochi, during our kerala visit on 12th august 2018. Instead of charging inr 3597/- by mistake reception guy charged me inr 10696/-. When asked, he admitted some issue with system and due to poor signal, it took previous failed transaction and he agreed to return the excess money debited from my account. After consulting with his manager, they started that...

I never requested for cancellation of any room. When i went to hotel time
Palace in the midnight of 8 th september 2018, they informed me that they had
Already discontinued the contract with oyo before 4 days and also the
Building is under renovation. I strayed in the midnight cold without any
Shelter. I called your executive. After several callas and forwarding calls
I was directed to go to hotel kurinji...

I have booked almost one month back and reference number is bxvy4523. The booking was at oyo 15115 (Hotel ramchandran residency tirupati).
I reached hotel on 6th september at around 9pm. Manager (Mr. Sunil) informed me that no rooms are available and i was shocked... He said talk to oyo. I called oyo... But unfortunately no one could help me... And ultimately hotel started asking me extra 700/- and with all his blackmail behavior,...

My father reached oyo 10545 sorgam serviced apartments at 1 in the night as his flight was late. Then later on he was made to stand out and then asked for money at night upfront in cash only then would be allowed to check in. My father is a cancer patient and this kind of behaviour is intolerable. Oyo rooms i am greatly disappointed in the service and need a refund of my money as paid twice for it. And will not recommend this place to anyone....

I am sridhar bonugu.
My number :[protected],
Mail id : [protected]@gmail.com,
I was booked a rooms on[protected] at hotel spar grand visakhapatnam,
Unexpected rainfall at were i am started place, so i am cancelled booking, when i am cancelling the booking, i was conceit your executive and was cancelled, so please clear my payment issue and this is third time i am remanding you....

I had my life's most horrible experience with oyo in my last booking. It was so embarassing in my front of my 4 guests, we were literally on streets that day because of the oyo's ridiculous customer support.
Here is the issue i faced:
I made a booking for 2 rooms and 6 guests, during check-in i was told that they have received booking for 4 guests only and they don't even allow booking on app for 3 guests in a...

My booking id was tnex3896. It was the worst experience ever with oyo.
Had to wait 45 minutes before check in because the owner was not allowing to enter the room.
Slept with mosquito's all night (So basically didn't sleep at all)
Receptionist called and ask to leave at 11 where as it was clearly mentioned complimentary checkout till 1pm.
Pathetic service......

I book my room throw oyo on green velly hotel on 19 august my booking id is htlywwf8h6 i will not get any room when i reached on hotel the hotel manager says that oyo will not give our money on time so we will not giving the room throw oyo booking and cancel my booking rplu4750 and oyo captain of haldwani says to me that my money will be refund on one week but 3 weeks were past i not get any refund....

I am renu have checked in oyo 7790 hotel royal height, kolkata (Booking no.:fthy0539).
I arrived at hotel between 8:45 to 09:00pm on 31 august 2018 and manger told me to wait for some time after 20 min he informed me there are no rooms available, find another hotel to stay.
When i further questioned him on this he started argument and told me that you have to pay extra amount to get the room.
That time i called to oyo...

I hve book hotel at bangalore for date 19th aug to 1st sept 2018 with booking id:- zqag0328 & dwvr2018 for hotel oyo 11156 bangalore international & oyo7654 hotel palladium respectively. As per mentioned in payment receipt generated by oyo online but they have not provide me invoice for the same rs.20292/- same i have paid through oyo app. Continuously talking with oyo customer care they are responding. They refuse to give me invoice. Also...

Today i stayed in one of the oyo rooms name as hotel green view palace in noida sector -62. The condition of the rooms was pathetic. I used oyo so much and this is the first time this happened to me. Why oyo gave such a dirty place their tag of oyo rooms. As i have taken a early check in option and have to check in around 6am so i dont have any other options to go anywhere else. Toilets are untidy, i was sleeping someone knocked my room to...

Theft! Theft! Theft!
On of my close friend stayed in oyo hotel in dlf - phase 1 gurgaon some one have stolen his belongings from hotel room, i. E 2 laptop, one bag in which my friend passport and other expensive belongings, one mobile phone, on dated 1/09/2018, it's already 6 days gone still oyo is not able to resolve the concern, even hotel denied to show cctv footage, 0% security in oyo hotel guys i strongly recommend not go for...