OYO Rooms Complaints & Reviews

Hi,
I am v. Yesterday i booked oyo room. I checked into the room at 11:30 am. Room owner told us what time you will be check out. How can they ask this kind of question.

Room was not ready, they told mineral water bottle is not complementary. Ro water is free of cost.

No towel in room, no bath soap, no any other amenities available in room.

Booking ref no: qgxu0765, oyo11611 royal palace...

We have already booked a hotel in kodaikonal through oyo website on 13th aug (Oyo 14261 tanzanite inn) for 18th aug-20thaug. As we are three girls in the trip, we booked for hotel on a trusted site like oyo. Once we reached the hotel, we got to know that our booking has been changed to a lower grade property with lesser prize which is completed different from our booking.
The degraded property is pretty bad and not suitable to stay...

Oyorooms keeps calling me every day for feedback call. I made it very clear i don't want to give any feedback and also i'm not supposed to get these calls as i'm in dnd. This is going on for 3 weeks. I reached out to ajay patlolla who is the floor manager and seems like even he can't help. How can i stop getting these calls? Or should i go to pmo office?...

Hello,
I got below email confirming my booking :
Dear arnab chatterjee,


We're glad you've placed your trust in oyo and have chosen us as your preferred hospitality partner for the 2nd time. We are pleased to confirm that 5 classic (2x) rooms at oyo 8041 zac beach resort have been reserved under your name. While you’re busy preparing for your trip, our teams are constantly working towards providing...

Hi,
I am vishal. Yesterday i booked oyo room. I checked into the room at 11:30 pm. Room owner told us to complete the check in formalities in the morning because it was already too late.in the morning, when i requested him to complete the check in process. He refused to complete it. He was saying that there is no need to check in and check out. When i requested him again and again. His behaviour changed and he rudely refused for check...

When i, dushyant arya reached the hotel (Hotel sky view) booking id - hbnf5346 the room was in a pathetic condition as the bed sheet was very dirty, cigarette buds were lying on the floor, some liquid was spilled on the floor, tea was served in dirty cups, rat was found in the room and the towels were not provided by the room service even after asking it many times. When i came back in the late night with my friend and i spoke to the night...

I would like to share my experience at hotel oyster andheri west, mumbai (Booking id – nh[protected] so as to learn and nobody will face the problem which i have faced in the days to come. Me and my wife came to mumbai to visit my brother stayed at mumbai since it was long weekend on 12th – 13th august 2018. We have booked the hotel through makemytrip apps and hotel oyster comes under oyo. Firstly, we were so tired and need a place...

I have proper booking with oyo at shiva's royal in jaipur with early sunrise check in facility. But, after long journey fro chandigarh when i reached at hotel, hotel manager denied to provide any room. After some arguing he threatened to me but i can't do anything as an outsider. Please help me from seeing my harassment. If you take proper action for both hotel shiva's royal (Near sindhi camp, jaipur) & oyo service provider, then it will...

I was booking a Hotel in Katra through website. Just before the payment, I got a better rate in another website.Within 5 mins, Oyo telecaller calls and asks the reason for not confirming the room. I said i am booking a Deleuxe category room @ Rs.11, 000 from other website where as, Oyo is giving the same category at Rs11800. That guy, name Bharat Bhushan, asked me to hold the line so that he can check if any discounts are there. He then said...

I have booked a room in agra from oyorooms site of rs 1924 at 28 july 2018. Booking id is adlv 1968 but this booking is cancelled by oyorooms and refund amount of rs 1924 is initiated through pay u against my airtel payment bank wallet of rs 1924 at 29 july 2018 but this amount is not refunded in my wallet till now. The ticket id of this refund by oyorooms is 8422805. I have attched all relevent document about this transaction....

Refer booking id and refund full amount as rooms are not provided by your collaborated hotel susmika villas, yercurd.

I already raised issue through phone but i received initiated of refund amount rs 2934 why not full amount...

Actually i should ask for full refund plus compensate amount for waiting my time and arguing with hotel guy.

Please do the needful to value the customer....

This thing is very careless by the oyo that the history of booking can't be deleted once booked room with it. It makes me so much uncomfortable when i see the booking record. It doesn't have any privacy. Oyo is not giving the customer a choice for deleting the history of booking which is very disturbing. If i would know before then i would never have booked a room from this app. And i will never suggest this app to anyone if the problem is...

Hi i am sudarshan from bangalore with visa card no ending with 3014, i have been debited 4069 on the 29 th of june and i never booked for a stay in delhi, my no is [protected] please credit the same to my account. I had posted my complaint last week as we’ll and got no response what so ever from oyo, its extreamly difficult to co ordinate as u have no office base as we’ll in bangalore, please get back to me, thanks...

As oyo is not allowing to delete the booking histor, it is such a tensed situation because that record in the app can be used for harming me so i want to get it deleted the booking history from the app. I don't want to fall in some kind of trouble. Anyone can blackmail me for this if fallen in wrong hands so i am asking for help from you. Please cooperate fastly...

Dear team;
This complaint is with regards to oyo captain of oyo 12996 de sivalika boutique at kolkata.
Two rooms were booked for dated 17/08/2018 in the name of mrs shamim kadri. Who is also mi fiance. These two people had a tiring journey of more than 36 hours by train. Train was delayed by a hour and when they took a cab they tried calling the hotel number which was not answered at all by anyone as it did not go through. br...

17/8/18
My friends were staying in a hotel, both were above 18 and unmarried (Both things mentioned and known while booking). Police came for checking the hotel and took them away without any valid reason.
On calling oyo helpline they just kept on forwarding the call from one person to another without taking any responsibility or appropriate action. The hotel manager refused to co-operate and did nothing while the oyo help staff...

I'm travelling abroad and will not be using my mobile number anymore. As per trai regulation, this mobile number might be allocated to someone else by my telecom operator after my non-usage.

As oyologin process involves only otp received to the registered mobile number, i'm concerned about my data privacy.

So, i requested oyo to delete my account and all the related information (Booking information) from the...

I made booking through oyo on 15 aug 2018 in oyo hotel glimp western inn. Jisme 5 person ka 6080 tha aur maine oyo excutive se baat hui thi ki agar koi extra person ho jaye to kitna extra pay krna hoga to usne kaha ki 900rs somthing per person. And maine alcohel ka b confirm kiya ki kya alcohel allowed hai to usne kaha ki ha hai. Bt jab meri hotel resecption par baat hui to unhone per person ka mujhe 1500 bola aur unhone alcohel ka saaf mana...

I am sudarshan with a visa credit card with no ending with 3014 i have been debited 4069 on the 29 th june and i am sure i never booked ever please make sure my amount is credited back. [protected]@yahoo.com is my email, [protected] is my contact, i am very sure i never booked with oyo and was in town very much on the 29 th please re credit to my account...

Harrasement by oyo
dear sir,
i booked oyo room with booking id sync5389 for date[protected] to[protected] at hotel imperial residency in gurgoan, but when i reached for check in in hotel, they refused to give hotel room, while we also show them my booking id proof with our all individual id proof, but he want to give this room to another custumer with higher charges, when we try to interact oyo custumer executive with hotel manager,...