OYO Rooms Complaints & Reviews

Oyo is doing fake work they are not providing tax invoice to any customer today i have done half hour conversation with their executive and he gave me all the fake excuse when i ask from him share the policies. But they have not any policies and i have recording of that conversation i am requesting you take a serious action on this because company has given below fake excuses.

1. Company cannot give tax invoice if customer...

I had booked a room at OYO 8471 Sushma Accomodations (ID FGXA0154) in New town area fo 7th Aug 2018.
1.First of all I was given R.no 203, which is different from the room I booked. (I have taken photo of room I got)
2. I had booked the room for one guest, however since my parents were there with me so I increased the guest count to three after reching there and paid extra as per what they said (RS 300 per head)..However they...

I had a booking cancellation made on 17th July, 2018. Booking reference is IAKJ2301. Till date, I haven't received the refund amount of Rs. 12, 862 which is pending for more than 2 weeks now.

I also called the Oyo helpdesk twice. The guest service manager asked me to provide a copy of my bank statement and stated the amount was already refunded on 17th July, 2018.

This is consumer harassment. Now I have to run...

Hi,

This is ashok i have stayed your hotel on room no #305 and booking id is #xwaj3192. During my stay none of them were not informed about food bills are not provided, even during the ordering the food no one is assisting on this.

On the time check. Out the receptionist were telling that as per the process they won't give the bills.

If it so why you are not informed to us on the time of checkin...

Hii
i am a travel agent and travel partner with oyo we have booked a Rooms in Hotel water edge Kovalam for our Guest Bhawani Singh 01st Night there Charged by oyo 1200/- and after re check in ..there charged 892/-INR
Check in Date : 22/07/2018
Check out Date:23/07/2018

Hotel had deny for check in and charged 600/INR Extra so we contact with customer care of oyo there says our team will be contact you but...

While the interview there was 2 people abhishek and hr poonam
Mr. Abhishek was and i was doing fine
But when i asked the question about my job location and timing the hr poonam scolded me and told me to leave by using the phrase "kya ghatiya hai"

If a candidate is coming for interview it doesn't means that he has no right to ask the question...

Oyo go rooms #11383 in sector 53, gurgaon located in the residential area allows its customers to play very loud music whole night. They openly drink and dance, creating disturbance to the neighbors.. Management doesn't take any responsibility to control them even after requesting and complaining. This property has to be shut. Everyday nuisance, annoying to bear after a hectic work day....

Hi, I once booked an oyo on 14 th july with booking id - CNVK7542 at oyo rooms, near chennai trade centre and for that booking, we cancel that room and get into another room. But since i had a trust you guys will refund it back soon, i made the payment again another room and not check in to the first room. Since then i have been mailing and calling oyo customer care representatives time to time and the response i am receiving is that it will...

Hi,

First of all, i must convey my appreciation to oyo for making travel and stay options much better and convenient for travellers.

Been a simple layman finding accommodations through mobile apps seems very convenient and it is, but understanding what can happen is another. It is because of the second, that i felt i should write to you.

On the 4th of aug 2018, i booked a room at oyo 7619 hotel...

I booked this hotel in nerul, through oyo customer care. I was suppose to check-in at 1am on 6th august and check out on 11am on the same day. Basically booked hotel only to sleep and shower. After confirming my booking throught the customer care, i proceeded towards the hotel. After reaching the hotel, the reception staff inform me that you've booked for 6th august and 7th august. So my check-in time was 12pm on 6th august and check-out...

My booking id is KAOW5126 booked at 18:14 today I.e. 05 Aug 2018 online through my web browser at agra cantt railway station.
The property reflected on window was charging Rs 1506/- excluding breakfast and down towards it was check box for adding breakfast for Rs 135/-

I checked the breakfast option and finally booked myself a room plus breakfast and payment which was asked was of Rs 1600/- was paid then and there from...

Date : 4 & 5/8/18
Location :gurgaon
Booking id
Ejqk8021, dbnx2845, kuhi3587

All 3 hotel running under oyo refused to give room still after confirmation from oyo.
I suffered whole night by oyo customer care, they misguided me till end by sending diff. Hotels though they didn't have room & after begging 1 oyo hotel gave room but not under oyo.....

Hi, I once booked an oyo on 14 june with booking id - XNWP8291 at oyo flagship 5912 near sikendsrpur and for that booking, your oyo representatives made a technical fault and processed money from my card for someone else's room. But since i had a trust you guys will refund it back soon, i made the payment again by cash. Since then i have been mailing and calling oyo customer care representatives time to time and the response i am receiving...

Hello I am Adityaa. My number is [protected]. I tried to book a hotel called oyo 14586 south delhi hotel in Gurugram yesterday around 11:30 am. I made the payment(Rs 859) using paytm and the app crashed. When I Opened the app again, there was no booking but my money from paytm was taken. I called oyo so many times and they said they didn't get any payment from paytm. They registered my complaint twice and promised to respond within 24 hours...

Booking id byez2304 & vsyt 5387, amount paid by cash 2472/- & 1574/- but cash receipt of the same is outstanding till to time. However a some of rs 2472 /- has also been debited from my bank account no [protected] on 04 aug 2018. Whereas a some of rs 2472/- was paid as advance on 01 aug 2018 but due to internat problem the same amount has been credited on same day. Please return rs. Rs2474 at the earliest....

Hello oyo team,

My name is sahik shaikh and i have booked a triple occupancy room on 2nd august 2018 to 6th august 2018 for shiva valley booking id (Fxug5702)
I paid a total of rs 5933 on the day of booking through oyo app.
Now the problem is that, today, on the 4th of august the hotel manager is telling me that your booking is cancelled and a refund of 1480 is initiated from oyos end and if you want to stay...

I checked into my booked property (Please check details for mr. Aditya vikram hari) on[protected], having paid a sum of rs 10, 500 (Approximately) for 7 nights. Upon reaching the property i was extremely dissatisfied with it's condition, the way the rooms were maintained and the lack of network connectivity within it's walls. I immediately informed oyo and asked to be shifted to a flagship property (Over a few calls, where i had to keep explaining...

After confirmation of booking at ur site, this hotel cheap # says v can't provide room at that low tariff, v called to ur costomer care made the manager speak... He refused n spoke to ur personal saying the same. Now who's credibility is lost? At 12 in the night, this fellow behaves rude n shuts door on the face n even abusing while taking pics of the hotel to make a complaint... What is it u gonna do. So i may rather think hereafter...

We had book a room in hotel mukund and they did not gave us room in that same hotel. We had to stay to another hotel beacuse they said there hotel is full... Please help us to make complatint against hotel. At middle of the how we can mange to another hotel.. If they were not having any rooms they have to show sold out.. Please help us out on payment because in another we did not find any comfrot.. Hotel have to barre this....

I stayed in hotel navya grand on 1st of this month and checked out on the next day, it is a oyo maintained property. At the time of check out being in hurry i forgot one of my electronic device in room itself. At that time room boy went inside. After returning to the property after half an hour.. Room cleaning batch went inside... When i asked for my device back they said.. We didnt found anything inside. When i escalated the same thing to...