OYO Rooms Complaints & Reviews

Hi,
I have already submitted a complaint.
You asked for information. My references are: kpoc8540 at oyo 8253 golden heights
When i paid the amout to the hotel receptionist no registry entry was made. He simply took the money from me. I paid rs. 4000/ and afte 3 hours when i left the hotel he made a deduction of rs.1000/ and he did not give me any receipt. To be frank i reposed my absolute faith in oyo but the result...

Myself, ajay bansal from neemuch had booked a oyo room in hotel prem deluxe at paharganj delhi. Check in date was 10 august 2017 and checkout date is 12 august 2017. The services was not provided properly. The mattress which was provided was torn and bedsheet and pillow was also very dirty and smelly. Intercom facility was also not proper. Breakfast was also not good and room service was also not good and no proper water. Overall the oyo...

Booked hotel at mumbai location in andheri west, below are the issues
1. Area was shady and the hotel looked nothing like the fake pictures it had uploaded online
2. I had booked for three but it barely had space for 1
3. When contacted the captain - he did not receieve it first, when called second - he said i ll receive call from oyo with options, no one called for 30 mins
Meanwhile i n my family was left outside...

I booked a hotel at rohtak haryana (Hotel saffron). I got check in by night 11pm and in the morning i requested for the breakfast by 8:00 am. They assured me that i will get the breakfast by time.in the morning they waited me for 1:30 hrs and at sharp 9:30 they told me that we are not able to give the breakfast and when i talked to oyo customer care they told me "breakfast toh hotel ki jimmedari hai nai diya toh nai diya". Even i have the...

Hello, i got a room booked through santosh for two days' stay at golden heights. (August 1st and 2nd 2017.) i reached the hotel and paid rs.4000.00 i put the bag in the room and went out for tea. When i came back i could see a gang of people smoking in the reception and went to the room. To my great shock i could find the lock inside the room was broken. I called the room boy and he told me that you press the knob from inside and it could...

I stayed at oyo rooms in last month on 2 separate instances. However the bills oyo sends by mail is not a proper bill. It is only a cash voucher, not signed, not stamped, no tin, no cin, no service tax/ gst disclosure. Nothing.
Upon contacting the customer care says that is all that they provide customers. This is called white collar theft. By not providing tax information to customer who is paying money the oyo rooms are diverting...

This is with respect to the oyo rooms in varsha paradise, e8 varsha park baner road pune. The oyo rooms are run in a residential building and they are misusing the common property for their benifit amd also installing a genset both without the permission of the residents of that building. This problem should be quickly rectified so as to spare the residents from the trouble caused or else they may have to take a legal recourse....

Hello, i am hemant kohli from delhi i have used oyo rooms many times, oyo provides great and affordable hotels and rooms in normal budget, but the oyo rooms who provides food and bevarages they include 10% service tax but they don't give any real bill for this.
The person will calculate the total amount of food and will also add 10% service charges. And even they don't have any bill for that so what about this 10% it illegal charges.br...

I made a transaction for booking a hotel via oyo rooms on 5th july 2017 with transaction amount of 3322/- (3102 from icici bank debit card plus 220 from paytm). I cancelled the booking on the same date (5th july 2017) due to some reason and it has been more than 14 working days since oyo is telling me that they have initiated the refund and that i will receive the amount within 14 working days. I asked oyo for the bank reference number so...

I had a booking done on oyo with the booking id svwo7360 which i wanted to get cancelled and rebook due to last minute price drop, however when i called up the customer care, they wasted my time first because of the long call waiting and then making them understand the concern and by the time they understood that time it was 12:01 pm, after which free cancellation period expired. Three different people from same team called me up ten different...

Hello all,
This is to inform you that when i booked a room in shillong the oyo guys put my paid booking on process and gave it to the person paying a bit more than me who arrived an hour late. They made me stand in the lobby for 2 hrs with my mom and dad. Then i was informed that a booking has never been made at all.. So i asked for a faster refund but they say i have to wait for 7-14 days to get my money. Wow!! Does it take 7-14days...

Booking (Mtah1465) already escalated.
I visited the property at around 8:00 pm and at reception as soon as i made the payment, the hotelier was sitting with his friends and made some rude/abusive comments. I didn't liked the behavior and raised my concerns regarding the same by calling oyo customer care at same time and told them that i haven't stayed in the room and ask them to cancel the booking.
Executive did the same (Cancelled...

We had booked two rooms for 6 girls through oyo android app for 22-23 july 2017 in madhuban hotel nainital. Booking id was tnbu5812. Our checkin time slot was between 6 am -12pm. After booking, we had disscused and confirmed twice with the oyo support team as well as with the hotel management for the early checkin, that is, before 6 am. They said that we will need to pay extra charge below 500. We even confirmed the in the evening of 21st...

Worst services provided to corporate. Booked rooms for the first time, when we reached in puri the hotel told that we dnt have booking. Oyo didnt booked any rooms for us. We are having corporate tie - up with them, hence the same stands cancel. Booking id is psqj1609. We called the corporate personel mr. Akshat ghiya-manager corporate sales kolkata phone number [protected], he didnt co-operated, rather blocked our numbers. Such a irresponsible...

I have booked 1 room for 2 days and wanted to do checkout after 1 day. However they have charged for 2 days amount for 1 day stay. Also receipt is given for 1 day. The hotel also charged for water more than mrp for kinley water bottle. All bills are attached. I have asked for help but the company denied it. They were stating policy of no early checkouts which was not practically possible since my booking was done at 3 pm and checking in was...

Main door lock is not. Working
Air condition is not working
After complaining at reception the person says that i am sending someone but since 12 hours nothing has been resloved.
Fully unsatisfaied

Hotel name - hotel petals inn
Add - building no. 227, gali no. 8, opposite fire station sector 71, behind michelin tyre showroom, near car market, sector 66, noida...

I have a booked a room on 14th july 2-17 to 16th july 2017 at galaxy view hotel, allahabad which was confirmed by oyo rooms.
Id number: lmec6012

We arrivied at the destination at 4 am in the morning expecting to check-in as per the booking. Even though the check-in time was at 12 noon, we made a special request in writing to accomodate in the morning. When we arrived, we were shocked to know that the hotel denied any...

I have booked oyo rooms 2no in coimbatore 4 guests for 2 days.. Ie 06/07/17 08/07/17... But one room is checked out after one day and we 3 guests spent in one room for the other day. This is being told on the same day while giving the key of room thats checked out. The same is being conveyed to oyo hotel. But the other day the bill i had payed is for 2 days...
Hotel centre park reception says that the online format of oyo is as such.....

What a pathetic and horrible experience with oyo!!
Have recently booked oyo for my family with booking no. Kgfh4152, the property oyo rooms 718 delhi airport (Hotel galaxy) was such a mess.

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On 27th june we have booked hotel galaxy, on first sight, the reception and hotel look very shaddy. Room allotted to us was #106 but the property manager gave us the key to room#103. For some reason, this sounds very...

I stayed in ooty space4 resort (Oyo) service was very bad. All the person who was in service was on training. Not even a single person was there who was not in training period

Breakfast was also bad. We had a group of person and each time we had to wait for the things to serve. Only 3 items were there
1. Poori and bhaji
2. Semiya uppuma
3. Kellogs

Tea was served in a very small disposable...