OYO Rooms Complaints & Reviews

I stayed in oyo3090 with booking id sqbe3715 in nilachal house, delhi for two days 12.12.2017 to 14.12.2017. It is highly regretted that in spite of my many requests you are not sending me gst bill receipt for the payment of rs. 4129/- paid by me. The bill receipt must contain bill/receipt number, date and gst amount, and total amount. Whreas you have sent me receipt without number and gst and not even responding.
R. G. Sharma
[protected]...

Oyo advisors did not communicate at all after finalising the package of kerala.
Customer care was just arranging call back and no body called.
Oyo rooms were pathetic and we had to change 2 rooms in munnar & room is also not good at kocchi. All the hotels provided far away from the town.
Vehicle driver is not good in character and his behavior is also not good. I faces many problem in my honeymoon package.
Staff...

I was not sure while booking rooms via oyo as i heard that services are not good but then its said seeing is believing and i gave a chance and yes you very successful in disappointing me with all the services from head to toe.

I made the booking for oyo flagship nanital for 2 night at 5606 inr - which is way too much for the rooms which are worst than dharmshaala at this huge price and off season.

I got the room...

Oyo advisors did not communicate at all after finalising the package of munnar and alleppey.
Customer care was just arranging call back and no body called.
Flights were hell. Transit flight from pune to bangalore and than from bangalore to kochi were booked with a halt of 4 hours in bangalore where we have direct flights cheaper to the ones which we were given.
Same for return.
Oyo rooms were pathetic and we had to...

Date of incident:[protected] between 7:00 pm to 8:00 pm
Customer name : neeraj singh
Booking id: oauj1934
Customer number : [protected]
Issue are: during stay (Checking date[protected] checking out date[protected] early morning 4:00 am) at oyo 3519 hotel garden inn sbi builiding godowlia varanasi misbehaved by reception person reason is that when we was coming to tour destination, unlocked the my room but by mistake...

With reference to my booking id cgfy 2109 dated 20.11.2017, to reside from 24th to 26th november, 2017, this is to inform you that due to some unavoidable circumstances i was not check in at your oyo 2222 hotel bhumi. I have check out at 12.45 p. M on 24th due to their behavior. I have complain to your authority but neither they responding not replying properly. Ultimately i have gone to another hotels to reside with my family. I have requested...

Dear team
Yesterday i have checkout from booking checked-out - oyo 6648 hotel royal residency : booking no.: hfow7329 bi-mistaken i have forgotten my lather jacket in hotel room no 306 in that pocket some important papers also. I am trying to call hotel from morning to now more than 20 times but they are not giving proper response. Please do nedfull i will collect my jacket from and pay compensation amount to hotel staff who found...

Even after so many follow up i am still facing wi-fi problem, the signal strength is too weak to get the connection here in my room. I requested hotel staffs and customer officer hitesh over the phone, but all in vain. This is my first oyo rooms booking and 2nd day in this hotel and may be the last as well.
Please let me know the criteria to meet flagship expectation. You people can’t provide a basic amenity to customers how do you...

Package id
Pkg-aukh4658

I booked my tickets on 5th november 2017 for 29 dec - 2 jan goa holiday package for the same i credited the amount of 8600 rs. For4 nights

I got the confirmation on phone that hotel will be booked as oyo has received payment.

Booking got on hold because your executive couldn't book the desired hotel as promised.

For the same refund initiated by oyo,...

Hi oyo team,
Last week i have been to ooty and stayed in your fablestay. But really its an inconvenient stuff staying there because of the rude staff. Also my girl friend been sexually harassed by mr. Thomas where he drunked and threatened me too as we dont know anyone in ooty. Tjis is not at all fair. Usually wherever i go outstation i used to book it vio oyo only. But this is the first time myself facing these kind of cheap attitude...

Absolutely crap. There are a lot of fraudulent activities conducted by mr. Samarjeet singh, the local area manager for ranchi. I had booked 3 rooms across 3 days at ranchi for my guests. The booking was done in july and the stay was supposed to be in november. However when i reached the hotel, mantri residency, i was denied check-in. On enquiry, i was told that the local area manger, mr. Samarjeet singh instructs them to take advance bookings...

I booked two oyo room in hotel mount view kodaikanal from 30th nov to 1st december 2017. When i reached to hotel at 2245 hrs then hotel was locked from inside & i tried contacting on counter but nobody replied. I tried banging door. Finally after 40 minutes i was fully wet in rain & then i took room in hotel kodaikanal international in front of hotel mount view.
Please return my money & what about my waiting with family & problem in...

We did not find the room upto the expectations as per the charges during our stay in Rameshwaram on 9-10th Nov and also room was cancelled. Room was booked for two days, but we cancelled it after seeing the rooms. Cancellation was done for the second day as we reached there at 12am.

We went for another hotel in the same location in the late night. It was very unpleasant to book the room through OYO. We are not satisfied with...

We just few days back booked a kerla package from you. Our booking reference no - pkg-mjqt8657.

In your hotel details you offered us hotel sea rock in kovalam. I stayed in this hotel on 30th sep to 2 oct 2017 for two days with my family and taken two room. I never seen such a worst dirty hotel in my life. Hotel alloted me room no - 213 and 214. Its our two horrible night and lost our all holiday enjoyments -

1.in...

Dear team,

This is in regard to a booking done for cotts villa, vasant kunj for check-in on 25th nov and check out on 26th nov. I had a very unsatisfactory experience and communicated all the facts to the customer care on the same day as the check-in. After having multiple conversations with your customer care, i was told that we will validate your experience with the hotel.

I had checked in to the hotel at...

We booked a room in oyo 725 hotel aerodrome. We paid rs.1652 for the room. The room that was provided was not worth this much money. The bathroom was dirty. Shower was broken. There was no dustbin in the bathroom. Toilet paper was assembled with a cello tape. Linens were dirty. Breakfast was very unhealthy, fried in bad oil. There is no guarantee to room quality when booked with oyo. The hotel itself has 4 star rating, but since we booked...

- 19 nov

Sir,
I have a complain with oyo last time when i checked in with oyo hotels i faced numerous problem. I have a booking of rooms with oyo in two different hotels for two different days. The first hotel has asked me to leave the hotel as soon as possible because the hotel was booked for some ceremony and in second hotel when i checked in there., at the time of checked out they asked for the laundry charges.....

Oyo provides the poor and pathetic service. While in kolkatta they offered me hotel for 1500/- which was not even worth 500/-
However i continued to stay for 11 nights at that hotel just due to the fact that it was close to my office.
Upon checkout the hotel did not provide me a official bill which i informed to oyo as my booking was done through oyo. They told me that they would give a bill if the hotel does not give, i'm...

It's very bad sharing with oyo 1st time we are booking 4 room with oyo and oyo show 1058 3star hotel and her customers care educative told me you submit 25%money i paid money and because we are playing in the national tournament 6 students will be very small we check in hotel 11/11/2017 but hotel room size very small and no room service provide by hotel hotel manager behavior very roughly if we are booking oyo at least those who sent code...

We are a family of 7, and few days ago we were at the oyo durbar inn in pokhara, first problem is that the shower wasn't geyser like advertised in oyo's website and second is that out of 3 nights just the first one we had a bit warm water, the other 2 totally freezing cold. The worst is that the reception manager wasn't direct or honest with us and made us waste a lot of time with things that were not working at all (Like waiting and waiting...