OYO Rooms Complaints & Reviews

I booked a room in oyo rooms 313 koramangala 100ft ring road on 8th july 2017. I went for check in at around 9:45 am and the receptionist told me that you have to pay 30% extra at this point of time and the rooms are available. Up to this point it was fine but the receptionist told me to come back at 10:30 am because at 10:30 am i did not had to pay extra charges. Now if i go by the rules of oyo rooms if i check in at 10 am or after 10 am...

Sir i bm gujrati booked hotel via oyo rooms in shimla for 3 days. Hotel provided by oyo rooms to me was golden nest when i reached there i was given room in which there were three bed were on the floor and oyo rooms charged 5000 for each day so i didn't checked in and tried contacting oyo room but when i failed i leaved hotel after 15 min and registered complaint for returning money.
But today i got cal from oyo rooms official namely...

The location of hotel gave us a shock, as it ws inside a shopping complex. Though the hotel staff ws cooperative, but their hospitality ws lost in d stinky n congested environment. The experience worsened when coincidently we saw soiled blanket. In morning, d breakfast ws claimed to b complementry but we paid it by our health as both o[censored]s had upset digestion thru out d day....

Hi, myself dr rajat dogra( not sharma ) . I had done bookings with oyo on 9th june 2017 for a trip to mussorie on 30th june check in and 2nd july checkout.
On reaching the property i was told that my bookings have already been cancelled as my check in dates did not tally with the information provided by oyo to the property owner. As per his information we were supposed to chek in on 28th june and check out on 30th june.
I tried...

Dear Sir/Ma'am,

Greeting of the Day!!!

With reference to trailing mail, I have book a Room from Jammu Road Katra (Jammu Tavi) But unfortunately Cancel my trip so I have Cancel my Booking (Id- GORU9683) . I talk to OYO customer care department he say that your money will refund within 24 hours, But my money has been not refunded to till date, My Complain I’d is 50739. I would request to you please Provide help...

Hi,

I need to lodge a complain against the service provided by oyo guys. It is highly intolerable and i am really disappointed by the service provided by you. This hotel.

Earlier i have done the booking with id - docl3601 & yhvj6051.

We are total 13 guests and we have done the booking 2 months back only so that it will not create any chaos at the end.

Yesterday they have cancelled...

It is to inform you that I booked a hotel from Oyo app with booking ID: SZKB1798, with check in date from[protected] to[protected]. As soon as I reached the spot, I found the whole place to be out of order. My issues were:

1. Entry of the hotel was messed up and whole outlook was like of a post wedding mess rather than being a minimally attractive one.
2. Rooms were not clean and not matching with the photographs mentioned...

Recently i had most worst experience with oyo room while i was visiting goa with my family. I booked a room on zinho's beach resort (Oyo room), once i went there they provided me another room at another hotel saying that is their hotel only. The room provided was surrounded by plastic and no air was passing in the room, no one can stay in the room. Moreover the room was situated in front of jungle like place, at night anyone will fear. They...

I booked 2 rooms in risikesh on 25 june 2017 but when i contact the hotel authority they said they do not have rooms. I contact customer care and they assured me that they will arrange something but after 2 hours no solution was there. After that in hurry i booked another guest house personally and said customer care executive to cancel the booking but they didn't cancel the booking even they did not initiated the refund. What is this i did...

I booked a triple occupancy room in Oyo flagship property 376 at International Airport Andheri East 20th over 21st June. I would like to alert potential customers about the horrible experience my family had to undergo. Except that the property is closer to both the airports in Mumbai, there is no one positive aspect that would be a consideration for selecting this property. The minus points are:
- very bad maintenance of the property...

I booked a hotel room few days back for 4 days through oyo. I opted for payment on arrival. Today i thought that i must view some review before confirming my stay at that hotel.
But what i see is totally different from the polished website of oyo rooms.
Soo much complaint and in response oyo has only one thing to say
"we're extremely sorry to know that you had a bad experience with us. This is not what we want our...

Very poor experience with oyo. We were 20 family members booked with oyo hotel in mumbai, booking id iexz8309 hotel plaza 484 17th and 18 june. We booked 7 rooms with single bed and extra bed. As per picture shown in oyo website was very nice bed rooms, but in actual it was very small confined room, room have very narrow space, somehow extra bed adjusted.

Have reported to oyo customer assistance by multiple times to change...

Oyo have worst services and cheated us.
Very poor experience with oyo
We were 20 family members booked with oyo hotel in mumbai, booking id iexz8309 hotel planet plaza 17th to 18th june. We booked 7 rooms with double bed and extra bed. As per picture it was shown in oyo website was very nice bed rooms, but in actual it was very small confined room, room had very narrow space that even extra bed cannot be put up in the space.br...

On 10th june 2017, i contacted toll free number of oyo rooms at around 10:00 pm, while i was in dharmshala. Because of network issues, i was having problem accessing the internet.

Over phone, i had specifically informed the representative of oyo rooms that i am traveling with my family including my father who is 87 years old.in that perspective, i would need three rooms to accommodate my family consisting of elderly persons...

I booked two rooms in relax inn, udaipur, rajasthan. We reached the hotel early as our train reached the station at 8am. We asked a guy to get us a room atleast so that we can freshen up.
He didn't say anything conclusive and made us wait for 40 mins without offer any assistance of any kind. When we complaint to oyo regarding this, the receptionist rained upon with an attitude which was intolerable and unethical....

We had booked four room of oyo room (163) in nainital high court road. There was no sign at the building to indicate oyo rooms, so it took lot of time and trouble to reach to the right place. Further while booking it was shown that breakfast is included in the rent, but it was denied when we went there citing that it is a home stay, which was nowhere mentioned at the time of booking....

I booked a hotel for 25-26 june to coorg, in oyo homes. However while booking it was booked 17-18 (I don't know how it was happened). When i got a confirmation mail, i found the day is appearing as 17. Immediately, called to customer care (Within 5 min of booking) to cancel the same and to reschedule it to 25-26 june. They advised me not to cancel the room but no response i have received yet from oyo on refund. (Booking no-ugdv1302)....

I am vipin dixit student of iit (Ism) dhanbad unique id no.[protected] booked a double room in hotel oyo elite 284 de sovrani kolkata on 13th may 2017, but after 30 min i cacellend that booking. I am waiting for refund for more than one months but oyo room in not responding.
Bookind id: naqe0596
Cancellation charge: rs 4096
Mobile no - [protected]...

I stayed at maharaja resorts, patnitop on 10&11 june 2017, booked 2 rooms @ 3500/- per room through oyo rooms booking id. Mbvy3092 the hotel is a terrible hotel. I have booked 2 separate rooms but the guys at reception told me that they have arranged 1 family room for us which was a not as per the amount i have paid i requested them to allot me 2 separate rooms, we were shown 2 rooms to which we agreed but the guy at the reception started...

I have booked a room for two on 5th june in the oyo website in kubera millennium hotel himayatnagar.in the app it shows that couples are welcome but when we are about to check in they told don't allow couples. So we didn't go. And i still didn't get the refund. I request you to give my refund as soon as possible. Booking i'd : qbdc1936, name: shravan...